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Management Information Systems Commons

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Selected Works

2012

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Articles 31 - 60 of 169

Full-Text Articles in Management Information Systems

On Business Services Representation – The 3 X 3 X 3 Approach, Lam-Son Lê, Hoa Khanh Dam, Aditya Ghose Nov 2012

On Business Services Representation – The 3 X 3 X 3 Approach, Lam-Son Lê, Hoa Khanh Dam, Aditya Ghose

Dr Hoa Dam

The increasing popularity and influence of service-oriented computing give rise to the need of representational and methodological supports for the development and management of business services. From an IT perspective, there is a proliferation of methods and languages for representing Web services. Unfortunately, there has not been much work in modeling high-level services from a business perspective. Modeling business services should arguably capture their inherent features, along with many other representational artifacts. We propose a novel approach for business services representation featuring a three-dimensional representational space of which dimensions stand for the service consumer, service provider and service context. We …


Cultural Implications Of "Excellent Employees": Comparing American And Korean Workers, Chong W. Kim, Yung-Ho Cho, Andrew Sikula Sr. Nov 2012

Cultural Implications Of "Excellent Employees": Comparing American And Korean Workers, Chong W. Kim, Yung-Ho Cho, Andrew Sikula Sr.

Andrew Sikula, Sr.

As noted in Kim & Sikula (2003, 2005), there are three types of people in the workplace: "Necessities", "Commoners," and "Parasites". A necessity (excellent employee) is irreplaceable and crucial to the functioning of an organization. A Commoner (average laborer) is a person of normal ability and talent who has no significant impact on organizational success. Lastly, Parasites (problem workers) are detrimental freeloaders who damage the functioning of an organization. In the 2005 paper, we analyzed the survey responses of 25 students in an MBA Organizational Behavior class and 13 working managers, all in the United States. In this paper, we …


Management By Interruptions (Mbi): Mini Not Micro Management, Andrew Sikula Sr., John Sikula Nov 2012

Management By Interruptions (Mbi): Mini Not Micro Management, Andrew Sikula Sr., John Sikula

Andrew Sikula, Sr.

Do you want to affirmatively continue your and Tom Peters's Search for Excellence? Then practice MBI. A corollary to Ken Blanchard's idea of the One Minute Manager is the concept of Management by Interruptions (MBI). Although we do not want to overly manage the details of work, usually called micro management, we are often called upon as leaders and managers to supply frequent small segments of data and information. Mini management is good; micro management is not.


Analysis - Toward A New American Military., Adam Lowther, Jan Kallberg Oct 2012

Analysis - Toward A New American Military., Adam Lowther, Jan Kallberg

Jan Kallberg

In releasing the United States Department of Defense’s (DoD) Sustaining U.S. Global Leadership: Priorities for 21st Century Defense and Defense Budget Priorities and Choices in January 2012, President Barack Obama and Secretary of Defense Leon Panetta offered a rationale for the administration’s reductions in defense spending. By stating that the shift in strategic direction is an effort to “put our fiscal house in order” and a response to the 2011 Budget Control Act, which requires DoD to reduce spending by $487 billion between fiscal years 2012 and 2021, the United States’ NATO partners in Europe were given considerable reason for …


How Can Pacific Island Economies Benefits From The Advent Of Ict’S – Review Of Best Practices In Education, Deogratias Harorimana Sr Oct 2012

How Can Pacific Island Economies Benefits From The Advent Of Ict’S – Review Of Best Practices In Education, Deogratias Harorimana Sr

Dr Deogratias Harorimana

This paper explored implementation and use of information and communication technologies in Fiji, in order to gain insight into recent government initiatives to introduce computers and other ICTs for the community of Fiji. The focus of this paper in that it provided the framework for an in-depth exploration of e-learning centers around the country and the benefits from the advent of ICT’s in e-learning community centers in Fiji. Areas concentrated on are outcome of ICT’s in formal education to students and community as a whole in areas of agriculture, health, environment and infrastructure etc. The research sought understanding from the …


The Value Relevance Of Enterprise Resource Planning Information, Jayantha Wickramasinghe, Raymond Mcnamara Oct 2012

The Value Relevance Of Enterprise Resource Planning Information, Jayantha Wickramasinghe, Raymond Mcnamara

Ray McNamara

This paper examines whether ERP systems contribute to enterprise value. An ERP Value Relevance Model is developed and tested with data from 60 matched pairs of ERP–adopter/ non–adopter firms. Two classes of tests are designed: performance relevance and value relevance. Tests of performance relevance show ERP–adopter firms do not achieve significant positive abnormal earnings until year four of the five–year test period. Tests of value relevance show the market responds significantly to ERP adoption in year two only. This early response in the year following the year of adoption suggests a significant early market expectation of these systems. However, this …


A Critical Examination Of The Relationship Between The Use Of Gatekeepers, Trust, And Organisation Knowledge-Sharing, Deogratias Harorimana Dr Oct 2012

A Critical Examination Of The Relationship Between The Use Of Gatekeepers, Trust, And Organisation Knowledge-Sharing, Deogratias Harorimana Dr

Dr Deogratias Harorimana

This thesis critically examines the relationship between gatekeepers, trust, and an organisation’s knowledge sharing. The research applied mixed methods with the case study approach. In this research the concept ‘gatekeeper’ is widely used to represent a class of those who are part of a knowledge management strategy; they collect information and knowledge and contextualise this before they can share it with the rest of the members of the organisation’s knowledge networks - within the formal and informal organisation. In this study, it was found that there was a strong relationship between the openness of a given firm, as regards its …


External Knowledge, Territorial Inertia And Local Development: An Exploratory Case Study, Francesca Cabiddu, Daniela Pettinao Sep 2012

External Knowledge, Territorial Inertia And Local Development: An Exploratory Case Study, Francesca Cabiddu, Daniela Pettinao

Francesca Cabiddu

This study examines the relationship between an entrepreneur’s absorptive capacity, the spiral of knowledge and local development. Although a great number of theoretical and empirical studies have pointed out the importance of local networking and informal contacts when spreading knowledge locally, very few of them provide robust evidence on the role of the entrepreneur’s absorptive capacity and external knowledge in local development. This paper tries to explain the reasons why this problem can no longer be ignored and provides a preliminary examination, through an exploratory case study, of the role that the entrepreneur’s absorptive capacity and external knowledge play in …


Tqm In Small And Medium Scale Manufacturers: Development Of Measurement Instruments, Deepak Subedi, Uday S. Tate, Suneel K. Maheshwari Sep 2012

Tqm In Small And Medium Scale Manufacturers: Development Of Measurement Instruments, Deepak Subedi, Uday S. Tate, Suneel K. Maheshwari

Deepak Kumar Subedi

The objective of our paper is to identify factors and develop constructs that could be used to develop a conceptual Total Quality Management (TQM) model that is applicable to small and medium scale manufacturers in the United States. The data for this study was collected from a mail survey targeted to managers in the manufacturing plants. Responses were analyzed and factor analysis was used to develop measurement instruments.


The Relationships Among Gender, Work Experience, And Leadership Experience In Transformational Leadership, Jennifer Y. Mak, Chong W. Kim Sep 2012

The Relationships Among Gender, Work Experience, And Leadership Experience In Transformational Leadership, Jennifer Y. Mak, Chong W. Kim

Jennifer Y Mak

Transformational leadership is an organizational leadership theory centered around "the ability to inspire and motivate followers to achieve results greater than originally planned and for internal reward" The investigation into transformational leadership began in the mid-1980s with a number of influential publications by Bass (1985), Bennis and Nanus (1985), Kouzes and Posner (1987) and Tichy and Devanna (1986). In the 1980s, the study of transformational leadership was focused on case-based research (Conger, 1999). By late 1990s, a substantial body of empirical investigations on transformational leadership had been conducted.


Technical Assistance, Knowledge Gatekeeping And Indigenous Knowledge: Re-Thinking The International Development Practice, Deogratias Harorimana Sr Sep 2012

Technical Assistance, Knowledge Gatekeeping And Indigenous Knowledge: Re-Thinking The International Development Practice, Deogratias Harorimana Sr

Dr Deogratias Harorimana

This paper presents results from a multi-disciplinary conceptual analysis of development theory and practice. It reviews issues raised and proposes a shift in the epistemology of possession towards an epistemology of practice which is guided by the following aspects (1) The consideration of the learning culture of parties involved, (2) the ability and willingness for decontextualisation of the knowledge by the source and (3) the ability to embedded it by recipients (embededness ), (4) the importance that is attached to knowledge of the host country as reflected through (5) Similarity in culture, values, understanding of context and knowledge bases; (6) …


Delivery Innovation, Jacob Johnsen Sep 2012

Delivery Innovation, Jacob Johnsen

Jacob Johnsen, MSc

Jacob Johnsen reviews the postal role in communication and draws some conclusions. This was presented at the Innovation Seminar on 17 September 2012.


Circos: Tapping Into Social Media (A), Kevin W. Sproule, C. Jason Woodard Aug 2012

Circos: Tapping Into Social Media (A), Kevin W. Sproule, C. Jason Woodard

C. Jason Woodard

Social media was a topic that had entered into the daily vocabulary of teenagers and business executives alike. With this surge in popularity and influence worldwide the open question was what this new way of interacting would mean for businesses and whether or not social media could really be a driver of company profitability or just a nice way to share photos with friends? Circos, a Singapore-based company, developed a business that it hoped would help to answer those questions. By using a proprietary sentiment analysis tool, Circos had mined the vast world of online reviews available on various social …


Circos: Tapping Into Social Media (B), Kevin W. Sproule, C. Jason Woodard Aug 2012

Circos: Tapping Into Social Media (B), Kevin W. Sproule, C. Jason Woodard

C. Jason Woodard

After a successful presentation in the (A) case, Frederic Langlois, Circos.com general manager in Singapore, headed back to the company headquarters. He brought back not only the possibility of a new client, but also a specific request. The Raffles Hotel had asked him to provide new functionality beyond the existing social media analytics dashboard Circos had become known for. The Raffles Hotel manager had asked, “It would be great to have a simple and meaningful analysis of what people are saying about our property online. What would be really great, though, would be to know who is saying what. I …


Tqm In Small And Medium Scale Manufacturers: Development Of Measurement Instruments, Deepak Subedi, Uday S. Tate, Suneel K. Maheshwari Aug 2012

Tqm In Small And Medium Scale Manufacturers: Development Of Measurement Instruments, Deepak Subedi, Uday S. Tate, Suneel K. Maheshwari

Suneel K. Maheshwari

The objective of our paper is to identify factors and develop constructs that could be used to develop a conceptual Total Quality Management (TQM) model that is applicable to small and medium scale manufacturers in the United States. The data for this study was collected from a mail survey targeted to managers in the manufacturing plants. Responses were analyzed and factor analysis was used to develop measurement instruments.


Tqm In Small And Medium Scale Manufacturers: Development Of Measurement Instruments, Deepak Subedi, Uday S. Tate, Suneel K. Maheshwari Aug 2012

Tqm In Small And Medium Scale Manufacturers: Development Of Measurement Instruments, Deepak Subedi, Uday S. Tate, Suneel K. Maheshwari

Uday S. Tate

The objective of our paper is to identify factors and develop constructs that could be used to develop a conceptual Total Quality Management (TQM) model that is applicable to small and medium scale manufacturers in the United States. The data for this study was collected from a mail survey targeted to managers in the manufacturing plants. Responses were analyzed and factor analysis was used to develop measurement instruments.


The Return Of Dr. Strangelove, Jan Kallberg, Adam Lowther Aug 2012

The Return Of Dr. Strangelove, Jan Kallberg, Adam Lowther

Jan Kallberg

With the prospect of sequestration looming, the United States may find itself increasingly rely ing on nuclear and cy ber deterrence as an affordable means of guaranteeing national sovereignty and preventing major conflict between the U.S. and potential adversaries in the Asia-Pacific. While earlier defense planning and acquisition were based on economic conditions that no longer ex ist, Congress’s options to balance the budget by cutting defense spending are politically palatable because far fewer American are “defense v oters” relative to “social welfare voters,” according to a number of recent public opinion surveys. The simple fact is China’s rise has …


The Relationships Among Gender, Work Experience, And Leadership Experience In Transformational Leadership, Jennifer Y. Mak, Chong W. Kim Aug 2012

The Relationships Among Gender, Work Experience, And Leadership Experience In Transformational Leadership, Jennifer Y. Mak, Chong W. Kim

Chong W. Kim

Transformational leadership is an organizational leadership theory centered around "the ability to inspire and motivate followers to achieve results greater than originally planned and for internal reward" The investigation into transformational leadership began in the mid-1980s with a number of influential publications by Bass (1985), Bennis and Nanus (1985), Kouzes and Posner (1987) and Tichy and Devanna (1986). In the 1980s, the study of transformational leadership was focused on case-based research (Conger, 1999). By late 1990s, a substantial body of empirical investigations on transformational leadership had been conducted.


Korean Value Systems And Managerial Practices, Dong Ki Kim, Chong W. Kim Aug 2012

Korean Value Systems And Managerial Practices, Dong Ki Kim, Chong W. Kim

Chong W. Kim

Human beings are by nature sociocultural creatures. Our behavior is influenced not only by traditional value systems but also by contemporary education and training. In the same manner, the managerial practices of Korean managers are strongly influenced by the norms and value systems of the traditional Korean society. But, as the society changes from an agrarian society to an industrialized one, so does the behavior of Korean managers. This chapter focuses on the process of this change. More specifically, it will look at the effects of traditional value systems and those of industrialization on Korean managerial practices.


A Survey Of Schema Matching Research, Roger Blake Aug 2012

A Survey Of Schema Matching Research, Roger Blake

Roger H. Blake

Schema matching is the process of developing semantic matches between two or more schemas. The purpose of schema matching is generally either to merge two or more databases, or to enable queries on multiple, heterogeneous databases to be formulated on a single schema (Doan and Halevy 2005). This paper develops a taxonomy of schema matching approaches, classifying them as being based on a combination schema matching technique and the type of data used by those techniques. Schema matching techniques are categorized as being based on rules, learning, or ontology, and the type of data used is categorized as being based …


Common Criteria Meets Realpolitik Trust, Alliances, And Potential Betrayal, Jan Kallberg Jul 2012

Common Criteria Meets Realpolitik Trust, Alliances, And Potential Betrayal, Jan Kallberg

Jan Kallberg

Common Criteria for Information Technology Security Evaluation has the ambition to be a global standard for IT-security certification. The issued certifications are mutually recognized between the signatories of the Common Criteria Recognition Arrangement. The key element in any form of mutual relationships is trust. A question raised in this paper is how far trust can be maintained in Common Criteria when additional signatories enter with conflicting geopolitical interests to earlier signatories. Other issues raised are control over production, the lack of permanent organization in the Common Criteria, which leads to concerns of being able to oversee the actual compliance. As …


Portfolio Management: The Australian Experience, Aileen Koh Jul 2012

Portfolio Management: The Australian Experience, Aileen Koh

Aileen Koh

The increasing use of project and programs by organizations to achieve business strategy and goals have led to the need to understand project portfolio management. Along with the increasing diffusion of portfolio management, a new managerial role evolves: the portfolio manager. This new role is pivotal in planning and controlling complex project landscapes more effectively and efficiently. This study is to investigate the governance structures and the roles, responsibilities and practices of portfolio managers. A sequential mixed method approach under a realism paradigm is used. This paper presents the first stage qualitative study, using an inductive interview based approach with …


Zoho For Ticketing: Project Management & Reporting Using A Custom-Built Zoho Application, M Ryan Hess Jul 2012

Zoho For Ticketing: Project Management & Reporting Using A Custom-Built Zoho Application, M Ryan Hess

M Ryan Hess

This ticketing application was developed by the DePaul University Libraries Web Services Team for project management. It uses the Zoho Creator application building platform and is available for use for free on the Zoho Marketplace. The application manages projects, keeps stakeholders up to date on project statuses and generates reports.


International Ict Research Collaboration: Experiences And Recommendations, Erich Prem, Emma Barron, Arcot Desai Narasimhalu, Ian Morgan Jul 2012

International Ict Research Collaboration: Experiences And Recommendations, Erich Prem, Emma Barron, Arcot Desai Narasimhalu, Ian Morgan

Arcot Desai NARASIMHALU

This paper presents results of a study into the collaboration experiences of researchers. The focus is on long-distance collaboration in information and communication technologies (ICT) research and technology development, i.e. between the EU on the one side and Australia, Singapore or New Zealand on the other. The aim of the study was to provide useful recommendations for researchers who engage in international collaboration and to improve the quality of international co-operation projects. The emphasis here is on the views and experiences of Europe"s international partners. The paper analysis collaboration motives, challenges, co-operation types and provides recommendations for project initiation, networking, …


An Exploration Of Human Resource Management Information Systems Security, Humayun Zafar, Jan Guynes Clark, Myung S. Ko Jul 2012

An Exploration Of Human Resource Management Information Systems Security, Humayun Zafar, Jan Guynes Clark, Myung S. Ko

Humayun Zafar

In this exploratory study we investigate differences in perception between management and staff with regard to overall information security risk management and human resources security risk management at two Fortune 500 companies. This study is part of a much larger study with regard to organizational information security issues. To our knowledge, this is the first time the issue of security risk management has been discussed in the context of human resource systems. We found significant differences between management and staff perceptions regarding overall security risk management and human resources security risk management. Our findings lay the ground work for future …


The Economic Ramifications Of Strategic It Security Information Sharing In The Financial Services Industry, Humayun Zafar, Yoris A. Au Jul 2012

The Economic Ramifications Of Strategic It Security Information Sharing In The Financial Services Industry, Humayun Zafar, Yoris A. Au

Humayun Zafar

We investigate the economic ramifications of strategic IT security information sharing among firms in the financial services industry. An IT security information sharing system can potentially minimize security breaches. However, although the Presidential Decision Directive/NSC-63 encouraged the establishment of such a system in the form of industry based information sharing and analysis centers (ISACs), it is injudicious to assume that firms will be willing to naively share their security information with their strategic competitors. We argue that without a proper mechanism some firms will try to put in minimum effort, potentially reducing the system’s reliability, and aim to answer the …


Towards Cyber Operations The New Role Of Academic Cyber Security Research And Education, Jan Kallberg, Bhavani Thuraisingham Jun 2012

Towards Cyber Operations The New Role Of Academic Cyber Security Research And Education, Jan Kallberg, Bhavani Thuraisingham

Jan Kallberg

Abstract – The shift towards cyber operations represents a shift not only for the defense establishments worldwide but also cyber security research and education. Traditionally cyber security research and education has been founded on information assurance, expressed in underlying subfields such as forensics, network security, and penetration testing. Cyber security research and education is connected to the homeland security agencies and defense through funding, mutual interest in the outcome of the research, and the potential job market for graduates. The future of cyber security is both defensive information assurance measures and active defense driven information operations that jointly and coordinately …


Messaging Focus, Jacob Johnsen Jun 2012

Messaging Focus, Jacob Johnsen

Jacob Johnsen, MSc

Jacob Johnsen argues that Posts must take a stand in defining part of the core Business in order to change from a Focus on Letters, to a broader Focus on Messages


Continuance Of Mhealth Services At The Bottom Of The Pyramid: The Roles Of Service Quality And Trust, Shahriar Akter, Pradeep Ray, John Gaetano D'Ambra May 2012

Continuance Of Mhealth Services At The Bottom Of The Pyramid: The Roles Of Service Quality And Trust, Shahriar Akter, Pradeep Ray, John Gaetano D'Ambra

Shahriar Akter

Continued usage of information systems (or, IS continuance) has proven to be a critical success parameter for ICT implementation at the top of the global economic pyramid. However, there are few studies which have explored continued IS usage at the bottom of the economic pyramid (BOP) though it represents the majority of the world’s population. To fill this knowledge gap, this study develops an mHealth continuance model at the BOP framing the impact of two post adoption expectation beliefs (i.e., perceived service quality and perceived trust). This study extends ECM (expectation confirmation model) perspective synthesizing the extant literature on continued …


Participation In Oss Projects: Does It Support Release Early Release Often?, Bryan Hosack, Glen Sagers May 2012

Participation In Oss Projects: Does It Support Release Early Release Often?, Bryan Hosack, Glen Sagers

Bryan Hosack

This research-in-progress paper explores the role participation in Open Source Software (OSS) projects has on the time between releases to begin to empirically test if "release early, release often" (Raymond, 1999) holds true in a practical sense. A model examining the effect that the number of project forum posts, as a proxy for participation, has on the average time between releases for that project. While the research question proposed expected a decrease in the average time as the number of post increases, in reality there is a significant, but small increase in the time. Further studies can build on this …