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Full-Text Articles in Labor Relations

Regional Development: The Importance Of A Relationship With Government, Rodney S. Farr-Wharton Dr, Ben Farr-Wharton, Yvonne O. Brunetto Jan 2014

Regional Development: The Importance Of A Relationship With Government, Rodney S. Farr-Wharton Dr, Ben Farr-Wharton, Yvonne O. Brunetto

Journal of Economic and Social Policy

This paper examines the role of Economic Development Officers (EDOs) in implementing policies aimed at assisting businesses to grow as a strategy of regional growth. Page’s (2006) policy framework (principles, policy lines, measures and practices) is used to examine the issues with implementation.

The strongest theme emerging from the findings is that the business owner/managers were very dissatisfied with the processes involved in applying for funding; the instruments, although, most suggested that they were more satisfied once the funding arrived. The business owner/managers identified public departments working as independent “silos”, the maze of bureaucracies and the long ...


Factors Affecting Training Transfer In Supervisors And Hourly Employees In A Manufacturing Organization, Jason Scott Edwards Jan 2013

Factors Affecting Training Transfer In Supervisors And Hourly Employees In A Manufacturing Organization, Jason Scott Edwards

Theses

Employee training represents a significant investment for many business organizations, but training effectiveness requires training to be transferred into employee job performance. If an employee is able to transfer training into performance improvement, then the training can be considered successful. Training transfer may depend on personal, training, and work environment factors, and supervisors may differ from hourly employees in transfer motivation. However, no previously published studies have contrasted supervisors and hourly employees in personal, training, and work environment factors related to training transfer. This research study examined training transfer factors following a required safety training instituted as part of an ...


Appreciable Injury To Health - Confronting Health And Safety In Australia’S Workplaces During The First Half Of The Twentieth Century, Rosemary Webb Jan 2009

Appreciable Injury To Health - Confronting Health And Safety In Australia’S Workplaces During The First Half Of The Twentieth Century, Rosemary Webb

School of Arts and Social Sciences

A state’s management of workplace safety is one indicator of its integrity. This paper uses historical evidence to demonstrate the past and current resonance of this position. It examines workplace risk and abuse in Australia, and considers the impact of legislation targeting occupational health and safety, including laws effectively protecting vested interests rather than social justice at work. Such interests included capital rather than labour, and male workers rather than female. Historical scenarios suggest how a risk management approach to worker health and safety became embedded in corporate and political culture. Challenging this culture, twentieth century deaths from silicosis ...


Emotional Dissonance And Customer Service: An Exploratory Study, Craig C. Julian Jan 2008

Emotional Dissonance And Customer Service: An Exploratory Study, Craig C. Julian

Southern Cross Business School

In this paper, the broad context for the study of emotional dissonance and its importance to marketing is set out. The relevant literature on emotional dissonance, its antecedents and outcomes are introduced together with the knowledge gap in the literature. The conceptual framework of emotional dissonance is expanded via exploratory research using case studies in order to identify the key issues and the managerial implications. The study's findings extend the previous theoretical and empirical research on emotional dissonance in the workplace and customer service role internalization in high contact services involving face-to-face interactions between employees and customers. Specifically, the ...


The Hidden Costs Of Injured Dignity: An Exploration Of One Effect Of Workfare Policies, Yvonne A. Hartman, Sandy Darab Jan 2008

The Hidden Costs Of Injured Dignity: An Exploration Of One Effect Of Workfare Policies, Yvonne A. Hartman, Sandy Darab

School of Arts and Social Sciences

This paper explores one effect of Workfare policies that were designed and operationalised under the Howard Government. We conducted a qualitative, empirical study in two regions of New South Wales in the second part of 2007 which investigated how WorkChoices and the Welfare to Work reforms affected residents. Our analysis revealed a common theme was that of injured dignity. Here we examine how this sense of injured dignity is produced and how it manifests amongst our participants. The findings validate Dean’s (2004) view that Workfare policies focus upon a perceived failure of welfare recipients to be independent, whilst ignoring ...


Addressing Work: Industrial Women And Organising In The Interwar Years, Rosemary Webb Jan 2007

Addressing Work: Industrial Women And Organising In The Interwar Years, Rosemary Webb

School of Arts and Social Sciences

In the 1920s and 30s female labour organisers were confronted by industrial, economic, social and legislative climates endemically hostile to women. In response, collaborative activism between female organisers and construction of a high profile amongst their union memberships became especially critical to industrial organising on behalf of the female worker. These factors were integral then to women’s effective labour activism: I argue that they remain so today. In support of this argument, this paper presents an overview of organising work in the interwar years in New South Wales in certain trade unions. By investigating the gendered employment climate within ...


The Theoretical Underpinnings Of Emotional Dissonance: A Framework And Analysis Of Propositions, Brendan Phillips, Thomas Tsu-Wee Tan, Craig C. Julian Jan 2006

The Theoretical Underpinnings Of Emotional Dissonance: A Framework And Analysis Of Propositions, Brendan Phillips, Thomas Tsu-Wee Tan, Craig C. Julian

Southern Cross Business School

Purpose: The research objective of this paper is to study the broad context of emotional labor and dissonance and its importance to service marketing. This knowledge would provide a better understanding of the factors that contribute to job performance and job satisfaction amongst high contact service workers. Design/methodology/approach: A literature review is used to define and set out the main conceptual framework and propositions for further research. Findings: Three key hypotheses divided into six sub parts are set out to test the relationships between emotional dissonance and customer orientation, job satisfaction and performance. Research limitations/implications: The study ...


Performance Management, Performance Measurement And/Or Performance Evaluation Systems, Bishnu Sharma, Craig C. Julian Jan 2005

Performance Management, Performance Measurement And/Or Performance Evaluation Systems, Bishnu Sharma, Craig C. Julian

Southern Cross Business School

No abstract provided.


Dusting The Lungs: Environmental Health And Safety In Sewers, Printeries And Mines, Rosemary Webb Jan 2005

Dusting The Lungs: Environmental Health And Safety In Sewers, Printeries And Mines, Rosemary Webb

School of Arts and Social Sciences

Conventionally there are three parties to the labour relationship – unions/workers, employers, and government. Underlying these there’s a fourth - the working environment. In the workplace, occupational health and safety governs job security, health, and life. This isn’t a new link. Historically, occupation-related diseases have been known, documented, and ignored by employers.i Profit has always sent ohs to the tip. The international labour movement has fought – and often lost - on issues as varied as sugar workers against weils disease in cane fields, meat-workers against contact with infected meat, agricultural workers and hairdressers against work-related dermatitis and poisoning, shearers ...


Public Sector Initiatives For Aboriginal Small Business Development In Tourism, Jeremy Buultjens, Iain Waller, Sasha Graham, Dean B. Carson Jan 2002

Public Sector Initiatives For Aboriginal Small Business Development In Tourism, Jeremy Buultjens, Iain Waller, Sasha Graham, Dean B. Carson

Southern Cross Business School

Indigenous Australians are disadvantaged when it comes to employment opportunities (Norris 2001). This situation has not improved despite many years of specific programs designed to address this issue (Taylor & Altman 1997, Norris 2001). While the most successful attempt to increase Indigenous employment appears to have been through the use of Community Development Employment Programs [CDEP], the predominance of the philosophy of fitting Indigenous people into non- Indigenous approaches to the problem remains (Norris 2001). The current perspective applied by Governments at both a State and Federal level sees tourism, especially in regional communities, but also in urban areas, as a potential panacea for many Indigenous communities. Aboriginal Tourism Australia [ATA] has identified the development of entrepreneurship and capacity building amongst Indigenous tourism businesses and the Indigenous workforce in the tourism industry as a key area of concern. In addition, access to start up and developmental capital is also very important to the sustainability of Indigenous tourism ventures (Finalyson and Madden, 1995). Therefore, the capacity to implement organisational objectives and the capacity to source funds for product development has formed the basis of this enquiry (Fiszbein 1997). Our inquiry is not an examination of the effectiveness of the programs discussed, and makes no comment regarding the results they produce or the processes they contain. Rather, we are examining the current (as of March, 2002) range of public sector initiatives for assisting in the development of Indigenous tourism products to determine if there are gaps in the provision of services in the process. A number of public sector initiatives have been developed that are intended to stimulate Indigenous participation in tourism, not only through funding for product development, but through: promotion initiatives; infrastructure development; training and skills development; and coordination of public sector resources. This paper concentrates on funding and other assistance packages provided by the Federal and State governments that are available to Indigenous groups and individuals interested in establishing or expanding a tourism enterprise. It should be noted that our analysis did find several private organisations involved in this area, but our research focussed only on public sector programs. In particular ...