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The Impact Of The Covid-19 Pandemic On Employee Engagement And Performance In The Teleworking Context In The U.S. Public Sector: A Phenomenological Case Study, Elizabeth Nesuda
The Impact Of The Covid-19 Pandemic On Employee Engagement And Performance In The Teleworking Context In The U.S. Public Sector: A Phenomenological Case Study, Elizabeth Nesuda
Human Resource Development Theses and Dissertations
The global shift to telework during the COVID-19 pandemic has redefined work environments and created challenges and opportunities for the public sector. This study addressed a significant gap in the existing literature by exploring the relationship between employee engagement and performance in the context of COVID-19. This study explores employee engagement and performance in teleworking environments within the federal public sector. This study adopted a phenomenological case study design focused on understanding the experiences of public sector employees who shifted to telework during the COVID-19 pandemic. Research and interview questions were developed to uncover employee engagement and performance experiences in …