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Full-Text Articles in Training and Development

Powerlessness Within A Budget-Driven Paradigm: A Grounded Theory Leadership Study From The Perspective Of Michigan Corrections Officers, Timothy Michael Eklin Jan 2015

Powerlessness Within A Budget-Driven Paradigm: A Grounded Theory Leadership Study From The Perspective Of Michigan Corrections Officers, Timothy Michael Eklin

Antioch University Dissertations & Theses

This study explored the lived-experiences of 15 correctional officers and 5 sergeants working in adult state-operated prison facilities in Michigan. In particular, this qualitative grounded theory study revealed the impact that budget driven decision-making had on the lives of correctional officers: its effect on institutional custody, security, and safety. The study finds that many recent policy changes resulted in a sense of powerlessness expressed by the participants of the study. Participants found themselves in a precarious position, situated in between the prison population and the administration. Having an understanding of how correctional officers make meaning of their work in relation …


The State Of The Anti-Union Address: A Rhetorical Critique Of Select Service Worker Training Methods, Richard Ries Jan 2014

The State Of The Anti-Union Address: A Rhetorical Critique Of Select Service Worker Training Methods, Richard Ries

Electronic Theses and Dissertations

This is an interdisciplinary master's level thesis that explores links among technical writing, training manuals, surveillance, and anti-union rhetoric used with service workers in select American chains and franchises. Brief histories are provided, including those of technical writing, the rise of unions in America, and how technical writing became inextricably linked with labor. A major shift occurred in the 20th century when workers began interacting less with products and more with the public. The research focuses on training manuals, techniques, and rehearsed dialogues of McDonald's, Wal-Mart, Starbucks, Whole Foods, Panera, and Publix, though similar organizations are referenced. Service worker language, …


How Union Leaders View Job Training Programs, John E. Drotning, David B. Lipsky Mar 2013

How Union Leaders View Job Training Programs, John E. Drotning, David B. Lipsky

David B Lipsky

How do local union leaders view manpower training programs for hard-core-disadvantaged blacks? How do they perceive their members' attitudes towards these training programs? Do unions block the implementation of job training, or do they support it? What are the union leaders' views on special treatment and double work standards for the hard-core-disadvantaged black trainees? How difficult do union leaders think it will be for these trainees to achieve the educational standards set by the firms? We, along with Myron D. Fottler, explored some aspects of these questions in fairly intensive interviews with 51 local and regional union leaders in western …


Steward Training In The Construction Industry: The United Brotherhood Of Carpenters And Joiners Of America Faces The Challenge, Jeffrey Grabelsky Mar 2010

Steward Training In The Construction Industry: The United Brotherhood Of Carpenters And Joiners Of America Faces The Challenge, Jeffrey Grabelsky

Jeffrey Grabelsky

[Excerpt] This article examines the development and delivery of the Carpenters union national construction steward training program. It describes the collaboration of the union and Cornell University in the design of the curriculum and the use of a train-the-trainer model in the delivery of the steward program in construction locals throughout the United States and Canada. Finally, it evaluates the effectiveness of the program in relation to the transfer of knowledge to participating stewards.