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Case Study Of Otis: Diversity, Equity, Inclusion, Belonging, And Mattering In Onboarding Practices, Caitlin Skolasky May 2022

Case Study Of Otis: Diversity, Equity, Inclusion, Belonging, And Mattering In Onboarding Practices, Caitlin Skolasky

Management Undergraduate Honors Theses

It was during the Summer of 2021 that I completed a sales internship at Otis Elevator Company in Nashville, Tennessee. Throughout this time, other interns and I conducted a project regarding the diversity, equity, inclusion, belonging and mattering (DEIBM) aspects of onboarding. After presenting ways that their company could improve the process, I wanted to dive deeper into the many different topics that this can cover for all organizations. It is important to note just how crucial the onboarding process as well as the variety of applicants that employers should understand the pain points of is when it comes to …


Enhancing Creativity In Organizational Teams: Development Of The Spark Program, Kimberly Morehead May 2022

Enhancing Creativity In Organizational Teams: Development Of The Spark Program, Kimberly Morehead

Creativity and Change Leadership Graduate Student Master's Projects

Organizational teams have experienced unprecedented change since the start of the COVID-19 pandemic—such as frequent changes in leadership, increased turnover, and shifting to full-time remote work—which have impacted their ability to form lasting creative connections. This project addresses the challenge of the above changes by introducing a creativity-boosting program called The Spark, designed to help organizational teams remain inspired, connected, and energized throughout times of change. Following an overview of the rationale for this project and a review of the pertinent literature, the process plan is provided in detail. The project resulted in a program structure based on the Torrance …