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Full-Text Articles in Performance Management
The Benefits Of Evidence Based Practices In Public Administration: Does Therapeutic Listening Training Increase Emotional Intelligence To Affect Change Management Outcomes In Public And Private Sector Organizations, John Sillup
West Chester University Doctoral Projects
Abstract
This doctoral dissertation considers change management as it relates directly to evidence-based practices in public administration. The problem under study was the lack of scholarly research on the effect of an administrative leader’s emotional intelligence (EI) has on follower self-efficacy during change management. This study provided findings on the effect of therapeutic listening training as a means to increase emotional intelligence to potentially affect change management outcomes in public and private sector organizations. Change management is a systematic and structured process of developing and implementing strategies and interventions for organizations transitioning from current state to a desired state. The …
Understanding The Individual And Organizational Attributes Of Servant Leadership In Local Governments, Pallavi Awasthi
Understanding The Individual And Organizational Attributes Of Servant Leadership In Local Governments, Pallavi Awasthi
FIU Electronic Theses and Dissertations
Servant leaders are driven by a natural feeling to serve first which manifests into a conscious desire to lead. The servant leadership style emphasizes internalizing ethical behavior, along with empathy and service orientation in creating value for the community which is critical in public administration. While the servant leadership concept has gained much interest among business management scholars, it has received little attention in public administration. This dissertation aims to fill this wide gap in public administrative leadership scholarship by investigating the role of servant leadership in public administration.
Specifically, the dissertation seeks to understand individual (servant identity and moral …