Human Resources Management Commons^™

Is Leadership The Key To Public Sector Retention In Regional Western Australia? An Exploratory Study, Damian Lambert

Theses: Doctorates and Masters

This research reviewed retention factors affecting the West Australian public sector (WAPS) in regional areas seeking to determine whether a leadership development program (LDP) could provide a strategic HRM solution. Using a mixed methods approach views of 9 leaders and 156 regional WAPS employees provided insights on retention issues and how a LDP might be designed and delivered to regional employees. Despite the attraction and retention factors impacting the WAPS, it was found that a LDP designed specifically for the regions can assist to attract talented staff and to a lesser extent improve retention in the regions.

Hr Orientations And Hr Department Effectiveness In Vietnam, Diep T. N. Nguyen, Stephen T. Teo

Research outputs 2014 to 2021

Purpose

Human resource (HR) philosophy and an organization’s commitment to employees (OCE) are important components of a human resource management (HRM) system, yet the influences of these variables on the effectiveness of HRM implementation has been less evident. Similarly, few studies have examined the effect of intended and implemented HR practices on line managers’ perceptions of HR department effectiveness. The purpose of this paper is to examine how these factors could result in a positive evaluation of HR department effectiveness in Vietnam.

Design/methodology/approach

Study 1 consisted of 405 line managers and the authors used this sample to test the proposed …

Exploring The Preparedness Of Novice (Student) Paramedics For The Mental Health Challenges Of The Paramedic Profession: Using The Wisdom Of The Elders, Lisa Holmes

Theses: Doctorates and Masters

This study investigates the preparedness of novice (student) paramedics for the mental health challenges of the paramedic profession and identifies the coping strategies used by veteran paramedics to successfully meet these challenges. The lived experience of veteran paramedics is utilised to provide this important assistance.

Initially, two surveys were developed and administered to 16 course coordinators and 302 students of the 16 accredited undergraduate degree paramedicine courses across Australia and New Zealand, to identify the perceived need (for preparation) within the curriculum. In addition, the anticipations, confidence and fears of novice (student) paramedics, course coordinators and veteran paramedics were also …

How Do National Employment Policies Influence Human Resource Practices? A Comparative Study Of The Integrated Resort And Hotel Industry In Macau And Singapore, Poh Chong Danny Ng

Theses: Doctorates and Masters

Asia’s growth in prominence over the last decade is a phenomenon that has seen some governments and international financial institutions defining the twenty-first century as the Asian Century, in which Asia will be the focus of economic growth (Kohli, Sharma & Sood, 2011). The wealth in the major economies of Asia will see an increase in a dominant middle-income group, with strong spending power not only in terms of lifestyle domestically, but also internationally. This group’s quest for the finer things in life will transform the hospitality industry in countries such as Singapore and Macau: both are international metropolises with …

Mindfulness At Work: Assessing The Impact Of Practising Mindfulness In The Workplace On Engagement, Wellbeing, Happiness And Positivity, Fiona Peters

Theses: Doctorates and Masters

Aim: The purpose of this study carried out in Perth, Western Australia was to examine the effect of mindfulness training on workers in a university setting, by assessing the impact of mindfulness training on their sense of wellbeing, happiness, positivity and level of engagement in their jobs.

Method: Participants (n = 54) were recruited through the Edith Cowan University staff Health and Wellness Program, Live Life Longer and randomly allocated into two groups of 27. Both groups were invited to take part in 6 weeks of mindfulness training with staggered starts, group 2 began once group 1 had completed the …

Workplace Bullying: An Exploratory Study In Australian Academia, Manish Sharma

Theses: Doctorates and Masters

Workplace bullying is a behaviour which adversely affects individuals, organisations and the community at large. While substantial research has been conducted on workplace bullying in different work settings, limited research exists on this behaviour at universities; no comprehensive studies have to date been conducted in the context of Australian academia. This study therefore contributes through breaking new ground by exploring bullying within the increasingly corporatised and competitive Australian higher education sector. New Public Management (NPM) practices, diminished government funding, and limited resources risk transforming this sector into a full-fledged industry focused on corporate objectives to achieve operational profitability. Universities’ primary …

The Impact Of Communication Satisfaction On Paediatric Nurses’ Job Satisfaction And Intention To Stay, Gemma Doleman

Theses: Doctorates and Masters

Effective communication is the most central process within an organisation and is essential to organisational values, norms and expectations. There is a documented connection between job satisfaction, work commitment and organisational communication. However, nurses’ and nursing middle managers’ satisfaction with organisational communication has not been extensively studied in recent years and not at all among paediatric nurses. Therefore, the purpose of this study was to develop and test a theoretical model that examined paediatric nurses’ and middle managers’ satisfaction with organisational communication and the effect this has on paediatric nurses’ job satisfaction and intention to stay in their job.

Employing …

The Evidence Of High Performance Work Systems In Professional Service Firms, Yuliani Suseno, Ashly H. Pinnington

Research outputs 2014 to 2021

The study draws on the high-performance work systems (HPWS) to explore the different types of HPWS implemented in professional service firms, specifically in Australian law firms. Although there has already been considerable empirical effort toward understanding the relationship between HPWS and organisational performance outcomes, there is no agreement on what constitutes HPWS and more importantly, there is limited evidence exploring how HPWS are implemented in practice. Based on interviews with 21 Managing Partners and Partners of Australian law firms to gain an in-depth understanding of HPWS practices implemented by the firms, we found evidence of nine (9) HPWS practices of …

“... They Think We Are Conversing, So We Don ’ T Care About Them ...” Examining The Causes Of Workplace Violence Against Nurses In Ghana, Isaac Mensah Boafo

Research outputs 2014 to 2021

Background:

This study is part of a larger project aimed at exploring the workplace experiences of nurses working in public general hospitals in Ghana. The current paper explores the causes of workplace violence against nurses in Ghana.

Methods:

Twenty-four semi-structured in-depth interviews were conducted with professional nurses working in five regions of Ghana. They were selected through purposive and participant-to-participant snowball sampling techniques. Data was analysed through thematic analyses.

Results:

The findings of the study suggest that nurses are not (always) passive recipients of violence. Workplace violence can be instigated by either of the parties to the nurse-patient/relative interaction. Nurses’ …

Ghanaian Nurses’ Emigration Intentions: The Role Of Workplace Violence, Isaac Mensah Boafo

Research outputs 2014 to 2021

A cross-sectional study was conducted in Ghana to examine the impact of workplace violence on nurses’ emigration intentions from 2013 to 14. A combination of purposive and random sampling techniques was used to select 12 public hospitals and 592 professional nurses. The results showed that 48.9% of the participants had emigration intentions. Junior nurses were 2.8 times more likely to have emigration intentions compared to senior nurses, and those who experienced violence were also more likely than their counterparts who were not involved in such incidents (physical 2.1 times; verbally abused 1.8 times and sexually harassed 2.4 times) to have …

An Exploratory Investigation Into The Impact Of Downsizing On Occupational Stress And Organisational Commitment, Bridget Girak

Theses : Honours

Downsizing has become an increasingly widespread organisational strategy to reduce costs in order to improve performance and remain globally competitive. However, the negative effects associated with survivor syndrome, a term used to describe a set of attitudes, feelings and perceptions that occur in employees who remain within an organisation following involuntary dismissal, continue to plague many organisations post-downsizing. Despite this prevalence of downsizing, little attention has been paid to explore the interrelationships between downsizing, occupational stress and organisational commitment of those who remain. Thus, the purpose of this research is to understand the effects of downsizing on survivors’ occupational stress …

Human Resource Planning Practices In The Omani Public Sector: An Exploratory Study In The Ministry Of Education In The Sultanate Of Oman, Adnan S. Al Wahshi

Theses: Doctorates and Masters

Human resource planning (HRP) is the management process that helps organisations prepare for the number of employees and the types of skills needed to achieve organisational goals and objectives. In short, the aim of HRP is to have the right people in the right place at the right time. However, unlike the private sector, HRP practices are not widespread in the public sector. Literature on the ways in which HRP is conducted in public sector organisations has been limited to date. While the process of moving from traditional models of public management to New Public Management (NPM), and the Resource-Based …

Exploring The Benefits Of Attracting, Recruiting And Retaining Mature Age Employees Up To And Beyond The Traditional Age Of Retirement: Perspectives From Western Australia, Jonathan Georgiou

Theses: Doctorates and Masters

There has been a recent upsurge in media attention surrounding Australia’s ageing workforce. A review of academic, media and grey literature highlighted inadequacies in existing workplace polices, as well as flaws in financial and social security schemes. Of particular concern were persistent negative attitudes and counterproductive policies regarding mature age employees (MAEs). Poor retention rates among this cohort of workers aged 45 years and over are leading to skilled labour shortages and losses in corporate knowledge. This expected mass exodus of mature cohorts into retirement has been predicted to negatively impact the socio-economic sustainability of ageing societies world-wide and is …

Harmonious, Obsessive Or Altruistic? Why Employees Remain In The Not For Profit Sector, Ronelle Toop

Theses : Honours

The Not-For-Profit (NFP) sector is commonly described as having issues recruiting and retaining talented employees. This phenomenon places additional pressure on employees in the sector and has a negative impact on NFP organisational performance. NFP organisations are often prone to voluntary turnover pressure due to poor remuneration, poor working conditions, and onerous duties (Colleran, Gilchrist, & Morris, 2010). The majority of research in the NFP sector has focussed on the retention of volunteers. However, this study will explore the issue of retaining employees within the sector, in order to improve longevity of tenure and subsequent organisational performance.

There is a …

The Requirement To Be Fit And Proper: What Does It Mean To Australian Psychologists?, Francesca A. Bell

Theses: Doctorates and Masters

The phrase fit and proper is used in the Health Practitioners Regulation National Law Act (Qld), 2009, which came into effect nationally in 2010 and governs psychologists. As with previous legislation that used the phrase, the legislator does not define fit and proper, leaving it up to each profession to determine its exact meaning and inform the courts accordingly. A review of the literature established that to date no Australian psychologist has attempted to define the construct. This means that Australian lawyers do not get any guidance from psychologists regarding how they should interpret the phrase fit and proper in …

The Impact Of Participative Communication On Organisational Cultural Change: Two Local Government Cases Of Change, Katie Turton

Theses: Doctorates and Masters

Managing change is of critical importance in organisations. Communication during the change process has been the subject of considerable and highly contested academic and managerial debate. In this study, The Impact of Participative Communication on Organisational Cultural Change: Two Local Government Cases of Change, communication during the change process was closely examined to see how, if at all, participative processes impact upon the adoption of change. As a result of this research a ‘Ladder of Employee Participation in Change Management’ was developed, to better understand the nature of participative communication and provide clarity for change practitioners who develop change communication …

Secure Portable Execution And Storage Environments: A Capability To Improve Security For Remote Working, Peter James

Theses: Doctorates and Masters

Remote working is a practice that provides economic benefits to both the employing organisation and the individual. However, evidence suggests that organisations implementing remote working have limited appreciation of the security risks, particularly those impacting upon the confidentiality and integrity of information and also on the integrity and availability of the remote worker’s computing environment. Other research suggests that an organisation that does appreciate these risks may veto remote working, resulting in a loss of economic benefits. With the implementation of high speed broadband, remote working is forecast to grow and therefore it is appropriate that improved approaches to managing …

Undergraduate Perceptions Of The Development Of Team-Working Skills, Denise Jackson, Ruth Sibson, Linda Riebe

Research outputs 2014 to 2021

Purpose: The ability to working effectively with others (WEWO) is critical yet industry continues to lament deficiencies in new graduates. Progress in developing this highly valued skill in undergraduates is impeded by a lack of conceptual clarity and evidence of how best to measure it, and a tendency to adopt an outcomes-focused, rather than process-oriented, approach. This paper aims to investigate undergraduate perceptions of how well a stand-alone employability skill development programme, operating in an Australian Business Faculty, is fostering the WEWO skill set and which pedagogical practices are considered to add most value. Design/methodology/approach: The study examines undergraduate perceptions …

The Use Of Unregulated Staff: Time For Regulation?, Christine M. Duffield, Di E. Twigg, Judith D. Pugh, Gemma Evans, S Dimitrelis, Michael A. Roche

Research outputs 2014 to 2021

Internationally, shortages in the nursing workforce, escalating patient demands, and financial constraints within the health system have led to the growth of unlicensed nursing support workers. Recently, in relation to the largest publicly funded health system (National Health Service), it was reported that extensive substitution of registered nurses with unskilled nursing support workers resulted in inadequate patient care, increased morbidity and mortality rates, and negative nurse outcomes. We argue that it is timely to consider regulation of nursing support workers with their role and scope of practice clearly defined. Further, the addition of these workers in a complementary model of …

Line Managers' Involvement In Hrm Activities: A Malaysian Case Study, Nik Hazimah Nik Mat, Pattanee Susomrith

Research outputs 2014 to 2021

Despite evidence on greater line managers involvement in many HRM activities, the overall picture of their HRM role is still blurred especially in terms of their coverage and depth of involvement in HRM activities. For line managers to deliver their HRM role effectively, it must be clearly defined so they can enact the role according to the expectations of their role evaluators, who include the line managers supervisors, employees and HR specialists. The expectations of role evaluators are important because the assessment of line managers performance depends on what the role evaluators perceive as valuable. However, the expectations of the …

Education And Training Of Specialist Sexual Offence Investigators In Victoria, Australia From 2009 To 2011, Jennifer Anne Turnley

Theses: Doctorates and Masters

The topic of training specifically designed for investigators of sexual offences has received little attention from academic researchers to date. Previous studies have not described training provided to police investigators of sexual offences in Australia. This thesis developed Turnley’s Framework for the Examination of Police Training in Sexual Assault Investigation, to examine and describe a Sexual Offences and Child Abuse Investigative Teams (SOCIT) Course, provided to Victorian Police from 2009 to 2011. This entailed triangulation of findings from non-participant observations of one SOCIT Course, with quantitative and qualitative data sourced though an in-depth interview with course trainers; feedback sheets voluntarily …

Post-School Adult Life For Young People With Down Syndrome, Kitty Rose Foley

Theses: Doctorates and Masters

Down syndrome is a chromosomal birth disorder affecting one in 650 to 1000 live births in Western Australia. The life expectancy for people with Down syndrome has increased dramatically over the past two generations leading to these young people having changing needs in terms of social, economic and personal life. Encompassed within this, is the successful transition from school to post-school, a time of upheaval, stress and important decisions for young people with intellectual disabilities. The International classification of functioning, disability and health (ICF) is a world renowned framework which provides a scientific basis and standardised language for describing and …

The Hrm Role Of Line Managers: A Malaysian Case Study, Nik Hazimah Nik Mat

Theses: Doctorates and Masters

While HRM has long been part of the line manager’s role, it has now become a crucial component. Unfortunately, for many line managers, their HRM role is uncertain, in terms of their coverage and depth of involvement in HRM activities. It is therefore difficult to measure whether their involvement affects HRM effectiveness or contributes to organisational achievement. The purpose of this study is to explore the development of the line managers’ HRM role, based on the perceptions of key members of selected organisations. This exploration may lead to the understanding of the effect of line managers’ HRM role performance on …

The Perceived Personal Characteristics Of Entrepreneurial Leaders, Ling He

Theses: Doctorates and Masters

The concept of entrepreneurial leadership has attracted growing interest from leadership scholars but research is still in an early stage and empirical studies are rare. This thesis explores this new concept in an empirical study of the personal characteristics of entrepreneurial leaders (ELs). The study is underpinned by the “common characteristics” model in which ELs have characteristics of both entrepreneurs and leaders. Semi-structured interviews and a short questionnaire were used to explore business owners’ and corporate managers’ perceptions of the personal characteristics of ELs. Responses were summarised with thematic analysis and descriptive statistics.

The findings show participants perceived EL as …

Using Research Informed Approaches To Strategic Hrm Teaching, Alan J. Coetzer, Helen B. Sitlington

Research outputs 2013

This paper outlines research that was guided by the broad question: What teaching and learning (T&L) strategies should be employed in SHRM? This question was answered using data gathered in three focus groups involving T&L specialists, business strategy and HRM academics, and HRM practitioners. Through a process of successive focusing, potential T&L strategies were initially identified and then tested and refined in the focus groups. Drawing on literature and input from the participants, we contend that SHRM can be effectively taught through a combination of primarily problem-based and case-based approaches. We also argue that process worksheets are an effective method …

Telework: The Role Of Social Support, Heather Dawson-Howard, Peter P. Standen, Maryam Omari

Research outputs 2013

Telework is a rapidly growing work practice but its effects on employees’ psychological wellbeing have been little studied. A particular problem for remote workers is the potential loss of social support. Much research shows support from supervisors and co-workers increases employee wellbeing and reduces the negative effects of job demands. How telemediated social support functions in telework, and how much home-based support can replace it, have not so far been studied. A framework for research on social support in telework is presented in this paper. Social support can be provided electronically but how affects workers’ wellbeing and performance is an …

Could On-The-Job Embeddedness Help Bind Fifo Workers To Their Jobs?, Glenda B. Scott, Helen B. Sitlington, Pattanee Susomrith, Alan R. Brown

Research outputs 2013

Fly-In Fly-Out (FIFO) employees in the mining industry in Western Australia have had high levels of turnover, resulting in high costs in recruitment, training and lost production. This research is seeking to understand the reasons for high turnover in this somewhat unusual group of employees. Whilst the research has utilised the more traditional approach to understanding labour turnover, that is that dissatisfaction with job or company and the availability of viable alternatives lead to intention to quit, preliminary results indicate that job embeddedness theory, may provide a better understanding of why FIFO workers choose to stay in their jobs. This …

Generational Differences And Fly-In-Fly-Out (Fifo) Employee Turnover, Pattanee Susomrith, Alan R. Brown, Glenda B. Scott, Helen B. Sitlington

Research outputs 2013

Fly-in, fly-out (FIFO) mining has experienced significant growth in the past decade and is now a typical form of employment in the sector in Australia. Evidence suggests that there are relatively high turnover levels amongst these employees. Whilst there are many contributing causes to this, there may be variances between different generational cohorts at work as arguably their workplace expectation differs. This paper investigates whether turnover intentions vary between different generations of employees. Using a questionnaire, employees were asked about their turnover intentions and this was compared against the groups of Baby Boomers, Generation X and Generation Y. Findings show …

Risk Blindness Among Temporary Migrant Workers In Australia, Susanne T. Bahn

Research outputs 2013

Workers can suffer from risk blindness in that they fail to recognise workplace hazards or their severity, thereby jeopardising their health and safety and their organisation’s performance. This problem is exacerbated in organisations who employ temporary migrant workers because not only do ‘home country’ cultural factors influence the way they understand and see risks; more critically the temporary nature of their work contract can reduce their commitment, and perceived responsibility, to acknowledge risk. The result of which could expose temporary migrant and domestic workers to increased incidents of work-related injury, disease and fatalities. This paper presents this problem through the …

Access To Training And Development In Small And Medium-Sized Enterprises: Employee's Perspectives, Pattanee Susomrith, Alan J. Coetzer

Research outputs 2013

This paper provides an overview of a proposed study that aims to identify the perceived factors that prevent employees from initiating requests and participating in formal external employer-funded training and development opportunities within small and medium enterprises. While training and development has the potential to improve an employee's remuneration and increase their employability, the level of training and development in small and medium enterprises is well below that of larger organisations. Although the small business owners retain the final decision regarding employee access to training and development, the outcome is also dependent upon employees' decisions to intiate requests to participate …