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Full-Text Articles in Food and Beverage Management
The Impact Of The Restaurant Critic, Rob L. Heiman
The Impact Of The Restaurant Critic, Rob L. Heiman
Hospitality Review
Restaurant critiques have an effect on the sales volume of restaurants following the publication of the critique in the target markets’ media. The author discusses data from restaurant operations in the greater Cleveland, Ohio, metropolitan area which have had their operations publicly critiqued, and also addresses the credibility of critics.