Business Administration, Management, and Operations Commons^™

Twenty Years Of The Application Of Rooney Rule And Diversity Practices In The Nfl Workplace, David M. Savino

Journal of the North American Management Society

While the inception of the Rooney Rule has been generally applauded in its intention, the results achieved have been less than noteworthy. In the 20 years since its inception and application in team searches for head coaches of the National Football League, the outcome may be a true sign of the difficulty associated with creating fair and equitable job opportunities in any workplace. Also, there has been a long-standing and deeply entrenched system that has been in place, especially in the sports world, to ensure little change in the overall system. This has not only been true for the sports …

Examining Employees Under Stress By Pandemic, Hurricane, And Bridge Closure, Hilmi A. Atadil, Alison J. Green, Nestor M. Arguea

Journal of Global Business Insights

As researchers, recognizing and capturing once-in-a-lifetime events in real-time is essential. The researchers felt compelled to document the impacts of the natural disasters, pandemics, and bridge closures that directly affected the geographical area in which they lived. These sequential crises touched countless lives in the region. Most critically, disseminating and recording these rapid developments has been vital so that others may learn from this time when faced with similar situations. It is the duty of researchers immersed in such extraordinary circumstances to acknowledge and examine the implications in the moment, given the singularity of living through consecutive disasters of this …

Does Employee Envy Trigger The Positive Outcomes At Workplace? A Study Of Upward Social Comparison, Envy And Employee Performance, Muhammad Haris Khan, Ayesha Noor

Journal of Global Business Insights

The purpose of this research was to investigate the outcomes of envy in the workplace and the moderating role of perceived organizational support. Data was collected from 270 employees of the telecom industry. The cross-sectional research was conducted, and the data was collected through survey questionnaires from employees hailing from private Telecom companies in Pakistan. Results showed that upward social comparison initiates benign and malicious envy which, in turn, affects employee performance. Benign envy results in enhancing the employee performance whereas malicious envy shows no relationship with employee performance. By paying attention to supporting the employees, malicious envy can enhance …

Transforming Human Resource Management Into A Dynamic Capability And The Effects On Employee Attraction And Retention, William Ricardo Jimenez

Theses and Dissertations

Employee attraction and retention remain one of the biggest difficulties faced by employers in the United States. One way for firms to combat this issue is through the creation of dynamic capabilities. Dynamic capabilities are processes developed by a company that are based on its history, asset positioning, and process changes which could potentially lead firms to a competitive advantage. The purpose of this study was to explore whether a dynamic capability could be created through a firm’s Human Resource Management (HRM). More specifically, the study examined the relationship between a business’s HRM through the creation of a dynamic capability …

Empirical Evidence On Labor Profile Competencies Of Mexican Immigrants To The United States Of America, Azucena Leticia Herrera Aguado, Jorge Gonzalez

Management Faculty Publications and Presentations

The immigration of Mexicans to the United States of America (USA) has led to migration policy problems in both countries, with ethical, social, human, health and labor implications. For this and other reasons, bilateral relations between these countries have long-standing legal needs. There is a need to find formulas and solutions to confront multiple challenges and opportunities. This research examines the professional profile of Mexican immigrants to the USA. We describe the qualitative, quantitative, exploratory and descriptive case method we employed in a pilot survey we applied in the Rio Grande Valley (RGV) of Texas and on a study of …

Employee Wellness Innovations In Hospitality Workplaces: Learning From High-Tech Corporations, Tingting Zhang

Journal of Global Business Insights

Employee wellness programs are known to bring many benefits to companies. However, due to the unique hospitality job conditions and requirements, employee wellness programs usually suffer from low participation and engagement. This paper reviews various innovations of employee wellness programs in high-tech corporations as well as some hospitality enterprises that are well known for great places to work for. Based on the review findings, the paper suggests effective and plausible solutions to generate high participation and engagement with employee wellness programs in the hospitality workplaces. Limitations and future research directions are discussed in the end of the paper.

Green Leaf Grocery - Executive Compensation Case Study, Marcus Z. Cox, Robert M. Crocker

Faculty Publications

The primary purpose of this teaching case is to aid students in understanding how executive compensation plans are utilized to achieve organizational goals and to then construct their own executive compensation plan for the CEO of Greenleaf Grocery, a fictional retail business based on an actual company.

Students have the opportunity to create a comprehensive executive compensation plan using salary, bonuses, stock options, benefits, and other compensation tools. Additionally, the case provides the opportunity to discuss the use of both short-term and long-term incentive compensation. The company in this case is poised to undertake an initial public offering of stock …

Examining The Interplay Of Supervisor And Subordinate Leadership Style In The Performance Evaluation Process, Victoria A. Neuhauser

Honors College Theses

The purpose of this study is to determine if differences in leadership behavior preferences in subordinates and supervisors can lead to quantitative differences in performance evaluation scores. Leadership behavior was considered on two dimensions: preference for person-oriented behaviors and preferences for task-oriented behaviors. Findings indicate that leaders with a preference for task-oriented behaviors tend to rate subordinates with the same preferences higher than subordinates with different preferences. No such relationship could be found for person-oriented leaders. Leaders with equal preference for task- and person-oriented behaviors produced, on average, equivalent scores for both types of subordinates. In a business context, the …

Exploring Strategies For Retaining Information Technology Professionals: A Case Study, Shannon J. Thomas

Walden Dissertations and Doctoral Studies

In the 21st century, retaining information technology (IT) professionals is critical to a company's productivity and overall success. Senior IT leaders need effective strategies to retain skilled IT professionals. Guided by the general systems theory and the transformational leadership theory, the purpose of this qualitative exploratory case study was to explore the retention strategies used by 2 senior IT leaders in Atlanta, Georgia to retain IT professionals. Semistructured interviews were employed to elicit detailed narratives from these IT leaders on their experiences in retaining IT professionals. A review of company documents, as well as member-checking of initial interview transcripts, helped …

Knowledge Management Practices And The Focus On The Individual, Isabel Rechberg, Jawad Syed

Publications and Research

This paper reviews the current knowledge management (KM) practices to examine the attention (or lack thereof) paid to the individual in managing knowledge in organisations. It identifies and reviews four key practices of KM - i.e., information technology, organisational culture and structure, communities of practice, and human resource practices - to examine how knowledge is interpreted, processed and managed, and the role individuals play in such interpretations, processing and management. The review shows that existing KM practices may be improved through an increased focus on the role of individuals (an individual-centric approach) in designing and implementing KM in organisations.

Not All Risk Is Born Equal: The Behavioral Agency Model & Firm Efficacy, Geoffrey P. Martin Dr, Nathan T. Washburn Dr, Marianna Makri Dr

Geoffrey P Martin

We examine the relationship between agent (CEO) risk bearing and the quality of executive risk taking outcomes, by examining the contingency effect of CEO perceived firm efficacy. In doing so, we extend the behavioral agency model (BAM) beyond predictions of risk magnitude to examining how CEO risk taking outcomes differ qualitatively in response to risk bearing. We argue that CEO risk bearing (due to stock options or cash compensation) will positively influence performance outcomes in the presence of higher perceived firm efficacy. However, this positive influence reverses when efficacy is lower. We demonstrate the utility of firm efficacy in exploring …

The Impact Of Trust And Cabin Crew Performance On Customers’ Satisfaction, Nadeem Safwan, Ahmed Imran Hunjra, Mohammad Ashfaq, Syed Qasim Haroon Naqvi

Ahmed Imran Hunjra (PhD)

In this research, the case of AIRBLUE has been taken to examine what people think about its performance, whether they trust this airline or not, and are they satisfied or not? Further, this study measures the impacet of cabin crew performance and trust on customer satisfaction. The data was collected by distributing questionnaires to the domestic travelers of AIRBLUE. The sample size of the research was of 180 people. The result shows that majority of people are satisfied with the performance of AIRBLUE and they trust on its service, but at the same time they have positive expectation that AIRBLUE …

Technology Based Employee Training And Organizational Performnace, Asad Afzal Humayoun, Ahmed Imran Hunjra, Kashif Ur Rehman

Ahmed Imran Hunjra (PhD)

The ever growing complexity and variability in the business environment followed by a sharp change in the technology, the organizations as well as the aggressive competition needs use all of their resources to achieve the competitive advantage in the industry and the most consistent and important source of competitive advantage is the skilled workers. The success in the business depends solely on the faithful and loyal workers and it is undesirable fact that the HR practice is an important source of the work relations. In the light of current situation the focus of this study is to use the relevant …

Product Development In The Perspective Of Knowledge Management, Abrar Ahmad, Ahmed Imran Hunjra, Kashif Ur Rehman

Ahmed Imran Hunjra (PhD)

The purpose of this study is to discover the role of social knowledge management enabler such as managerial support and empowerment in product development. This research study explores the concept of dynamic capabilities and how it is basically formed by the combination of knowledge generation, knowledge integration, and knowledge configuration. Present research study also focuses on the product organizations. The importance of knowledge management is very well understood by the companies in Pakistan, they know that the knowledge management process, if effectively processed in an organization, helps in the development of products. This study confirms that dynamic capabilities generate product …

Impact Of Employee Empowerment On Job Satisfaction: An Empirical Analysis Of Pakistani Service Industry, Ahmed Imran Hunjra, Muhammad Yousaf, Naeem Ul Haq, Syed Waqar Akbar

Ahmed Imran Hunjra (PhD)

The purpose of this study is to determine the relationship between employee empowerment and job satisfaction in Pakistani service industry. This study also examines the difference between job satisfaction level of male and female employees. The questionnaire consisting twenty four statements was used for collection of data and was distributed among 200 employees of service industries in Pakistan. SPSS was used for analysis. Results indicate that employee empowerment has positive and significant impact on job satisfaction. The results also confirm a significant difference between male and female employees job satisfaction level. Evidence depicts that male employees are more satisfied from …

The Relationship Service-Profit Chain: Conceptual Framework And Propositions., Carmel Herington, Lester Johnson

Lester Johnson

This conceptual paper proposes an expanded relationship service-profit chain as a business success model based on blending human resource management and marketing within the relationship marketing framework. The major contribution of the paper is the extension of thought and usage of the service-profit chain through the super-imposition of a relationship building approach to the provision of service. The proposed model draws on the original service-profit chain, which is further enhanced through the addition of a relationship marketing orientation guiding business culture and combining internal marketing and human resource management activities to best implement an updated service-profit chain. The enhanced relationship …

Hrm As Chameleon: Is Soft Hrm Rhetoric Used To Disguise An Increase In Managment Control?, Carol Gill

Carol Gill

The Critical Perspective proposes that HRM is ineffective, suggesting that only a name change differentiates HRM and its precursor Personnel. Simultaneously, it presents HRM as a predator that uses rhetoric to disguise an increase in management control. This research examines these propositions from the Critical Perspective through a survey sent to Human Resource Managers in 896 large, Australian organizations. The results challenge the propositions of the Critical Perspective indicating that HRM has been implemented in rhetoric and reality. The results also show that HRM does not manipulate the workforce to increase management control by using soft rhetoric to obscure hard …