Business Administration, Management, and Operations Commons^™

Lockheed Martin Strategic Audit, Trevor Deboer, Gunnar Lombard, Sam Nelson, Tj Taylor, Paul Wynegar

Honors Theses

Abstract

This case study explores Lockheed Martin, a global leader in defense contracting. Our team performed a strategic audit using the theories of strategic management. Our research was pulled from various sources, including Lockheed Martin’s website, SEC filings, related news articles, and relevant industry analysis. The goals of this case study revolved around collecting data and performing analysis to evaluate Lockheed Martin’s potential for competitive advantage in the airplane and parts manufacturing industry.

Some of the various analyses performed on Lockheed Martin include firm analysis, industry analysis, internal analysis, external analysis, competitive dynamics, business-level strategy, corporate-level strategy, and exploring their …

Stronger Together: Building Nonprofit Resilience Through A Network With A Shared Mission And Organizational Humility, Haley M. Woznyj, Oscar J. Stewart, Tammy E. Beck

Department of Management: Faculty Publications

Nonprofit organizations increasingly face surprising and disruptive shocks, beyond financial setbacks, that challenge an organization's operations, long-term survival, and success. To continue to execute their mission, nonprofits must be resilient. Despite the importance of resilience in nonprofits, more research is needed to understand the factors that build organizational resilience and how leaders can help promote resilience. We conducted a qualitative case study, consisting of 23 interviews with organizational members and key partners, fieldwork, and archival information, of a documented resilient nonprofit organization. Our findings suggest that leaders can enhance resilience by gaining access to resources through collaboration, which is in …

Audio-Technica Strategic Audit, Caleb Druckemiller

Honors Theses

Audio-Technica is a multinational audio equipment design and manufacturing company specializing in the production of headphones, microphones, and turntables. The company has been a gold standard for professional use since its inception and has recently ventured into consumer markets. Using both internal and external analysis tools, this audit aims to evaluate how Audio-Technica has established itself in the highly competitive audio equipment industry. Specific techniques include Porter’s Five Forces and PESTEL analyses. After conducting this examination of Audio-Techinca and its industry environment, strategic recommendations will be made to best position the company moving forward.

Nvidia Corporation: Pc Gaming Industry Strategic Audit, Charlie Peng

Honors Theses

Nvidia is a semiconductor company focusing on high-performance computer graphics technology. The company designs graphics processing units (GPUs), which are used in a variety of fields such as data centers, artificial intelligence (AI), and gaming. This paper seeks to examine Nvidia’s position within the PC gaming industry. First, PESTEL and Porter’s Five Forces analyses are used to detail the overall PC gaming industry. The next section examines how Nvidia competes through its strategy, resources, and competitive advantages. Finally, future challenges and recommendations to position the company are explored.

Better To Be Loved By Some? Firm Flaunting As An Impression Management Strategy, A. Erin Bass, Michael D. Pfarrer, Ivana Milosevic, Varkey K. Titus Jr.

Department of Management: Faculty Publications

Firms can use a range of proactive impression management behaviors to reduce the impact of a negative event on firmoutcomes. When a negative event is unpredictable, we theorize that firms can engage in ostentatious behaviors that display the firm’s affluence and robust resource base. We term these behaviors “flaunting,” and we present a twopart model that investigates how flaunting can reduce the impact of an unpredictable negative event on firm outcomes and why it is effective at doing so. In part one, we theorize how flaunting can generate net positive stakeholder group evaluations by enhancing distinctiveness among stakeholder groups. In …

Gender-Based Impacts Of Covid-19 In Sub- Saharan Africa, Helen Onyeaka, Phemelo Tamasiga, Ifeanyi Michael Mazi, Hope Akegbe, John K. Osiri

Department of Management: Faculty Publications

The lasting educational and economic impacts of COVID-19 have disproportionally disadvantaged girls on the fringes of society, extending beyond the period of imposed lockdowns. This study delves deeper into the education, socio-economic, and gender-specific effects of the COVID-19 pandemic within the context of Sub-Saharan Africa (SSA). The research illuminates how the pandemic has influenced economic activities and the roles of teachers, parents, and students in the educational process. Furthermore, the paper examines the efficacy of distance learning across diverse media in SSA. The findings suggest that children from rural settings might have limited resources to adapt and continue their education …

Effective Medical Waste Management For Sustainable Green Healthcare, Sang M. Lee, Donhee Lee

Department of Management: Faculty Publications

This study examines the importance of medical waste management activities for developing a sustainable green healthcare environment. This study applied a multiple methodological approach as follows. A thorough review of the literature was performed to delineate the factors that have been explored for reducing medical waste; hospital staff who handle medical waste were surveyed to obtain their opinions on these factors; the analytic hierarchy process (AHP) was applied to determine the priorities among the identified key factors; and experts’ opinions were consulted to assess the actual applicability of the results derived by the AHP. The study identified the following factors …

Bnsf Strategic Analysis, Bella Tran

Honors Theses

Burlington Northern Santa Fe, LLC. (BNSF), is an American railroad that is concentrated in the western two-thirds of the U.S. This railroad has a history stretching back over a century that has led the company to now function as one of the leading Class I Railroad with over 30,000 employees and over 30,000 miles of laid track. Two methods of analysis were used to examine the competitive environment in which BNSF operates. The first is the PESTEL analysis which examines the macro-environment. The second is Porter’s Five Forces which analyzes the competitive environment of an industry. The analyses concluded that …

Does Performance Breed Slack? Ownership As A Contingency To The Performance Feedback And Slack Relationship, Varkey K. Titus Jr., Jonathan P. O'Brien, Jaya Dixit

Department of Management: Faculty Publications

Although organizational slack is a prominent construct in strategic management, it is often treated as an antecedent or enabler of other organizational outcomes, and thus our understanding of where slack comes from is underdeveloped. We draw on the behavioral theory of the firm to develop a better understanding about the antecedents of organizational slack. In so doing, we address a gap in the literature on the antecedents of slack by developing base models showing how and why performance feedback influences the three most common types of slack studied in the literature. Moreover, we contend that ownership is an important contingency …

Knowledge Management Model For Library In Indonesia (Study Case : Sunan Ampel State Islamic University Of Surabaya), Ilham M.Said, Merlin Apriliyanti

Library Philosophy and Practice (e-journal)

The knowledge management is playing an increasingly important role in organizations across various industries. Through knowledge management, an organization seeks to acquire or create potentially useful knowledge and make it available to its members so that it can be used at the right time and in the right place to have a positive impact on the organization's activities. The library of the State Islamic University of Sunan Ampel Surabaya has not optimally managed the existing knowledge. Knowledge management at the library of the State Islamic University of Sunan Ampel Surabaya is still limited to explicit knowledge such as textbooks, journals, …

Positive Psychological Capital To Help Combat The Mental Health Fallout From The Pandemic And Vuca Environment, Fred Luthans, Julie Dyrdek Broad

Department of Management: Faculty Publications

The major purpose of this article is to provide valuable insights and specific guidelines into how the now established “Positive Psychological Capital” or simply PsyCap can help prevent, treat, and sustainably recover from the current mental health global challenges. Specifically, we propose and demonstrate how PsyCap can play a realistic alternative, supplementary, non-stigma role in fighting the dramatically increasing mental illness due to the COVID-19 pandemic and the VUCA (Volatile, Uncertain, Complex, Ambiguous) environment. Moreover, our hope is the evidence based PsyCap perspective and approach presented in this article will have a spillover effect on improving performance and especially well-being …

Merit Versus Maleness: How Strategic Positioning Can Mitigate External Gender Bias, Rachel Mui, Owen Parker, Varkey K. Titus Jr.

Department of Management: Faculty Publications

Despite the proactive efforts of many firms to combat gender bias within their organizations, societal prejudices still disadvantage women leaders and the firms who employ them. This external gender bias shapes outside stakeholder evaluations of women leaders’ efforts in various ways, and firms need strategies to cope with this external gender bias. We examine the conditions that might alleviate this burden of external bias and what women leaders and top executives can do to leverage these conditions—from a strategic positioning perspective—that will effectively allow female leaders to differentiate their work. To do this, we synthesize and build upon evidence that …

Allianz Life Strategic Audit, Evan Powell

Honors Theses

Allianz Life is a company that specializes in creating life insurance and annuity products to wholesale to financial professionals. The company is based out of Minneapolis, MN, and is a subsidiary of the parent company Allianz SE. Allianz SE is the 46th largest company in the world and ranks number one for assets managed by an insurance company. Allianz SE is based out of Munich, Germany. This report aims to learn more about Allianz Life through internal and external analysis. The following analytical tools will be included: PESTEL, Porter’s Five Forces, and SWOT analysis. These tools help to explain the …

Supply Chain Governance Mechanisms, Green Supply Chain Management, And Organizational Performance, Sang M. Lee, Donghyun Choi

Department of Management: Faculty Publications

While firms understand that implementing green supply chain management (GSCM) is important, they seem uncertain about how to manage their green initiatives by looking beyond their own facilities. Building a green supply chain requires the participation of all partner firms across the supply chain. However, partner firms are different in size, situation, capabilities, and even industries. Thus, encouraging them to participate in green initiatives is difficult. Many small and medium enterprises (SMEs) hesitate to comply with green initiatives as they require a substantial amount of investment. This study empirically examines the causal relationship between the partnership governance mechanism and the …

Making Nice Or Faking Nice? Exploring Supervisors’ Two-Faced Response To Their Past Abusive Behavior, Shawn T. Mcclean, Stephen H. Courtright, Junhyok Yim, Troy A. Smith

Department of Management: Faculty Publications

Although extant research has shown that abusive supervision is a destructive and immoral form of leader behavior, theory provides conflicting perspectives on how supervisors respond to their own abusive behavior. We therefore draw upon and integrate moral cleansing theory and impression management and construction theory to explore whether and when supervisors engage in genuine reparations or impression management following episodes of abusive behavior. Results taken from a 3-week, experience sampling study of supervisors suggest support for the impression management path; following episodes of abusive behavior, supervisors higher on symbolized moral identity become more concerned with their image, and thus engage …

Order Matters: How Altering The Sequence Of Performance Events Shapes Perceived Quality Formation, Owen Parker, Ke Gong, Rachel Mui, Varkey K. Titus Jr., Jiancheng Du, Gyebi Kwarteng

Department of Management: Faculty Publications

Reputation research often employs rankings which combine both the prominence and perceived quality dimensions of reputation. Though this approach has merit, it neglects nuances in the formation of perceived firm quality – i.e., how stakeholders perceive a firm’s capabilities. Since perceptions are influenced by how information is presented, we posit that the patterns of a firm’s performances – their order and interval – explain variance in perceived quality beyond valence (absolute performance level), alone. We employ two experiments and an archival study to manipulate product ratings and collect perceived quality scores (experimentally), and use trajectory of performance outcomes to predict …

Psychometric Evaluation Of Knowledge Sharing Behavior Scale In Academic Environment, Ali Asghar, Muhammad Asif Naveed

Library Philosophy and Practice (e-journal)

This study examined the psychometric properties of the Knowledge Sharing Behavior Scale (KSBS) using academicians at the University of Sargodha, Sargodha. The quantitative research design was adopted using a survey questionnaire to collect data from academicians. A 28-item KSBS was administered to 300 academicians, recruited through the convenient stratified process by visiting each department with permission. The researchers received 237 usable questionnaires indicating a response rate. The validity (e.g., construct validity, convergent validity, and discriminant validity) and reliability (e.g., internal consistency measure Cronbach Alpha) of the instrument was examined using partial least square structural equation modeling with SmartPLS. The results …

Metacritiques Of Upper Echelons Theory: Verdicts And Recommendations For Future Research, Brett H. Neely Jr., Jeffrey B. Lovelace, Amanda P. Cowen, Nathan J. Hiller

Department of Management: Faculty Publications

After more than 35 years, Hambrick and Mason’s upper echelons theory (UET) stands as one of the most influential perspectives in management research. However, as the literature and its attendant reviews have become more numerous and specialized, discussion of the fundamental conceptual and methodological critiques leveled against research utilizing the UET perspective has grown fragmented. As such, the first aim of the present review is to identify and synthesize a set of common critiques levied against UET research. In doing so, we unpack important nuance within each critique while establishing a common vocabulary to facilitate greater consistency in how these …

How Does Your Garden Grow? The Interface Of Employee And Sales Growth Post Ipo, Varkey K. Titus Jr., Jenna R. Pieper, Matthew Josefy, Theresa M. Welbourne

Department of Management: Faculty Publications

Research Summary: Firms often succumb to a growth imperative, yet little is known about how congruence between various forms of growth affects firm value. We argue that the (in)congruence between net hiring rates (e.g., growth in the number of employees) and sales growth has significant implications for firm value, assessed via Tobin's Q. We further contend that R&D expenditures and industry dynamism—factors that influence a firm's ability to realize value creation—moderate the relationship between growth pattern and firm value. We use a sample of 1,181 firms that conducted their initial public offerings from 1996 to 2006 to test our conceptual …

Do First Impressions Last? The Impact Of Initial Assessments And Subsequent Performance On Promotion Decisions, Dirk Black, Marshall Vance

Department of Management: Faculty Publications

This paper examines whether and for how long managers’ initial assessments of employee ability influence promotion decisions. Using archival data from minor league professional baseball, we find that, controlling for performance, initial assessments are associated with promotion decisions for at least six years after the initial assessment was made. We also find that initial assessments are positively associated with future performance at the outset of a player’s career, but the association becomes insignificant after a player accumulates on-the-job experience. We show that the weight on initial assessments for promotion decisions declines as additional on-the-job performance signals are observed, reflecting the …

Unwelcome Voices: The Gender Bias-Mitigating Potential Of Unconventionality, Owen Parker, Rachel Mui, Varkey K. Titus Jr.

Department of Management: Faculty Publications

Research Summary: Substantial evidence indicates that leaders are perceived through a lens of gender bias, but what mitigates such bias remains underexplored. Examining men and women in creative, project-based leadership roles, we integrate insights from role congruity and gender bias literatures to predict how project unconventionality and leader gender affect external perceptions of project quality. We argue that prejudice against female leaders is strongest for conventional projects due to the established presence of male-centric prototypical projects which induce bias, but that project unconventionality weakens this bias by distancing the project from these male-centric prototypes. We find support for this …

Ceo Scanning Behaviors, Self-Efficacy, And Sme Innovation And Performance: An Examination Within A Declining Industry, Rajiv Nag, François Neville, Nikolaos Dimotakis

Department of Management: Faculty Publications

Studying the CEOs of small and medium enterprises (SMEs) in the US metalcasting industry—an industry that has been steadily declining for several years—we develop a theoretical model to examine how CEO scanning behaviors in the form of scanning intensity and proactiveness influence self-efficacy, which in turn influences firm innovation and performance. We extend theory and research by (a) demonstrating of the role and influence of SME CEOs over firm innovation and performance in declining industries, (b) illustrating how scanning provides social learning opportunities for CEOs that enhance their levels of self-efficacy, and (c) showing that self-efficacy mediates the effects of …

Lessons Learned From Battling Covid-19: The Korean Experience, Sang M. Lee, Donhee Lee

Department of Management: Faculty Publications

Background: The COVID-19 pandemic has swept the world like a gigantic tsunami, turning social and economic activities upside down. Methods: This paper presents some of the innovative response strategies implemented by the public health system, healthcare facilities, and government in South Korea, which has been hailed as the model country for its success in containing COVID-19. Korea reinvented its public health infrastructure with a sense of urgency. Results: Korea’s success rests on its readiness, with the capacity for massive testing and obtaining prompt test results, eective contact tracing based on its world-leading mobile technologies, timely provision of personal protective equipment …

Organizational Aspirations And External Venturing: The Contingency Of Entrepreneurial Orientation, Varkey K. Titus Jr., Owen Parker, Jeffrey G. Covin

Department of Management: Faculty Publications

We contribute to the organizational aspirations and corporate venturing literature by theorizing and testing (a) the influence of a firm’s idiosyncratic strategic posture on behavioral responses to performance attainment discrepancies, and (b) that performance feedback may influence multifaceted yet thematically related forms of search. Specifically, we examine the influence of performance feedback on equity-based external corporate venturing. We then propose that a firm’s entrepreneurial orientation (EO) is a critical contingency when theorizing about how firms respond to attainment discrepancies. Our findings indicate that a firm’s EO is an important contingency when considering behavioral responses to attainment discrepancies.

“Untact”: A New Customer Service Strategy In The Digital Age, Sang M. Lee, Donhee Lee

Department of Management: Faculty Publications

The Industry 4.0 era has brought a shift in consumers’ purchasing behaviors from traditional retailing to online and/or mobile channels, triggered by advanced digital technologies and an easy access to the global market. Smart digital devices and advanced technologies have enabled “untact” service, facilitating customer encounters without a face-to-face contact with employees. This study presents the concept of untact service based on a review of the literature on technology-enabled customer encounters with service providers and analysis of several real-world cases. The results indicate that untact services are becoming widespread in various areas of daily life, such as ordering food at …

Positive Resources For Psychiatry In The Fourth Industrial Revolution: Building Patient And Family Focused Psychological Capital (Psycap), Julie Dyrdek Broad, Fred Luthans

Department of Management: Faculty Publications

COVID-19 is altering the world, impacting every facet of life, and driving an associated global paradigm shift. Threats to our individual, family, team, community, and global well-being consume our attention at the potential price of our well-being and performance. The time to respond with scientific approaches to protect our most precious assets – people – is now. COVID-19, unstable geopolitical systems, and accelerated scientific and technological breakthroughs are characteristic of what has been identified as a Fourth Industrial Revolution (4IR). This 4IR is placing a premium on solutions that are validated to increase well-being, especially those that simultaneously significantly increase …

Cboe Global Markets: Strategic Audit, Lambros Karkazis

Honors Theses

This thesis fulfills the requirement for the strategic audit in MNGT 475H/RAIK 476. It provides in depth analysis of Cboe and its competitors, with particular attention given to comparing net income, market cap, and share price. Informed by this analysis, there is discussion of Cboe’s acquisition of BATS, which appears to have had the best impact on share price of any decision made by an exchange operator in the last 5 years. Finally, this thesis provides a strategy recommendation for Cboe moving forward.

Understanding Well-Being At Work: Development And Validation Of The Eudaimonic Workplace Well-Being Scale, Amy L. Bartels, Suzanne J. Peterson, Christopher S. Reina

Department of Management: Faculty Publications

Given the amount of time and effort individuals pour into work, scholars and practitioners alike have spent considerable time and resources trying to understand well-being in the workplace. Unfortunately, much of the current research and measurement focuses on workplace well-being from only one perspective (i.e. hedonic well-being rather than eudaimonic well-being) or by generalizing between workplace well-being and general well-being. In this study, we sought to integrate the workplace context into the current eudaimonic perspective to develop an 8-item measure of eudaimonic workplace well-being. Using multi-wave data, we developed and validated a reliable, two-dimensional eudaimonic workplace well-being scale (EWWS). The …

The Quality Management Ecosystem For Predictive Maintenance In The Industry 4.0 Era, Sang M. Lee, Donhee Lee, Youn Sung Kim

Department of Management: Faculty Publications

The Industry 4.0 era requires new quality management systems due to the ever increasing complexity of the global business environment and the advent of advanced digital technologies. This study presents new ideas for predictive quality management based on an extensive review of the literature on quality management and five realworld cases of predictive quality management based on new technologies. The results of the study indicate that advanced technology enabled predictive maintenance can be applied in various industries by leveraging big data analytics, smart sensors, artificial intelligence (AI), and platform construction. Such predictive quality management systems can become living ecosystems that …

Born To Take Risk? The Effect Of Ceo Birth Order On Strategic Risk Taking, Robert J. Campbell, Seung-Hwan Jeong, Scott D. Graffin

Department of Management: Faculty Publications

The importance of birth order has been the subject of debate for centuries, and has captured the attention of the general public and researchers alike. Despite this interest, scholars have little understanding of the impact birth order has on CEOs and their strategic decisions. With this in mind, we develop theory that explains how CEO birth order may be associated with strategic risk taking. Drawing from evolutionary theory arguments related to birth order,we theorize that CEO birth order is positively associatedwith strategic risk taking; that is, earlier-born CEOswill take less risk than later-born CEOs. As evolutionary theory proposes that birth …