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Articles 301 - 314 of 314
Full-Text Articles in Business
End-User Computing Support And Management: A Status Report, Tor Guimaraes, Gary C. Pickett
End-User Computing Support And Management: A Status Report, Tor Guimaraes, Gary C. Pickett
Journal of International Information Management
As company investment in end-user computing (EUC) grows so does the need for the organization to provide end-user support and training, to encourage resource sharing, to establish mechanisms for management and operational control over data resources, systems quality assurance, and resource acquisition. To satisfy these needs, many organizations have established information centers (IC). ICs have been shown to be very dynamic organizations which are continuously evolving and vary dramatically from company to company in terms of location, resources available, and the types of services provided. This study surveyed 156 organizations to assess present shifts in EUC and IC activities, as …
Effectiveness Considerations For End-User Computing Applications In Multiple-Location Environments, Joseph L. Sessum
Effectiveness Considerations For End-User Computing Applications In Multiple-Location Environments, Joseph L. Sessum
Journal of International Information Management
Critical distinctions can be made between broad classifications of end user computing applications known as enterprise-wide computing situations and the more focused requirements for dispersed or multiple-location environments. Attaining efficiency in administrative information management systems is the objective in both cases. This paper discusses the coordination, design, programming and training efforts associated with a management information system which spans geographically dispersed offices (multiple-locations) of an enterprise. The focus of the application development project was to eliminate the requirement for each of the offices to have specialized application packages and to help ensure uniformity in reporting.
End Users' Perceptions Concerning Computer Applications Implemented In Broadcast Stations, Barbara A. Schuldt, Judith M. Thorpe
End Users' Perceptions Concerning Computer Applications Implemented In Broadcast Stations, Barbara A. Schuldt, Judith M. Thorpe
Journal of International Information Management
In an era of limited resources, organizations must scrutinize every purchase carefully. A critical and sometimes very expensive purchase is for computer hardware and software. The reasons for the purchase are generally given as productivity improvements or personnel reductions. However, assessment of why computer applications are really implemented from the end users' perspective has not been reported. In order to answer questions to justify expenditures it would be helpful to understand how end users perceive the reasons for implementation of computer applications in their stations. To this end a questionnaire was sent to all broadcast radio and TV stations in …
A Case Study In Multiple Criteria Decision Support Systems, Madjid Tavana, Snehamay Banerjee
A Case Study In Multiple Criteria Decision Support Systems, Madjid Tavana, Snehamay Banerjee
Journal of International Information Management
Evaluation of strategic alternatives is an important task for strategic managers. This is a difficult task due to inherent complexities of the evaluation process and lack of structured information. The evaluation process must consider external opportunities and threats, and internal strengths and weaknesses. This paper presents a case study in multiple criteria decision support systems. The decision support system presented in this paper utilizes the model presented in the appendix along with several computer systems including EXPERT CHOICE and Spreadsheets to enhance and aid the decision maker's- intuition in evaluating potential alternatives.
The Role Of Organizational Factors In Influencing Payoffs From Computerization, Jay Umeh, Suzanne Wild
The Role Of Organizational Factors In Influencing Payoffs From Computerization, Jay Umeh, Suzanne Wild
Journal of International Information Management
The prevailing understanding of information technology (IT) resources, especially computers, is that their use can independently lead organizations to achieve high levels of performance and result in large productivity payoffs. This notion has been fueled by findings of several studies that examined only the impact large financial investments in IT have on productivity, while neglecting the effi;ct of the larger organizational context.
Offshore Outsourcing Of Help Desk Device To The Carribean, John E. Gochenourer, Michael J. Paul
Offshore Outsourcing Of Help Desk Device To The Carribean, John E. Gochenourer, Michael J. Paul
Journal of International Information Management
The cost of maintaining a domestic help desk facility is quite expensive. Companies may also have to sacrifice the time of valuable software employees to help maintain these services. Qualified software employees represent a scarce resource and, as a result, many domestic help desk operations are understaffed and overworked. By taking advantage of today's improved communication systems and the economic advantages of foreign labor, it can be shown that outsourcing help desk services to English-speaking Caribbean countries can be a customer friendly, efficient, and economical solution.
The International Standards Organization (Iso) 9000 Series: A Competitive Pressure For U.S. Business, P. Candace Deans, Elizabeth K. Eldridge
The International Standards Organization (Iso) 9000 Series: A Competitive Pressure For U.S. Business, P. Candace Deans, Elizabeth K. Eldridge
Journal of International Information Management
ISO 9000 is becoming an increasingly significant issue for U. S. companies engaged in international business activity. Certification is fast becoming a requirement for companies doing business in Europe and other parts of the world
A Formalized Object Oriented User Driven Approach Using Business Forms, Ric Jentzsch
A Formalized Object Oriented User Driven Approach Using Business Forms, Ric Jentzsch
Journal of International Information Management
Although object-orientation exhibits many promises, there exists many fundamental areas that need to be addressed. Two of these areas are the widespread acceptance of the object mindset, and interactive user involvement in the object oriented business system development process. First, the mindset must grow and be extended not only by the engineering industry but also by the ever expanding service industry. Second, effective, efficient, flexible user driven tools must be developed, in the form of development approaches to reduce the reliance on scarce human resources. In order to accomplish both areas, the technology user is the key element. This research …
A Clustering Algorithm To Identify Information Subsystems, Prafulla Joglekar, Madjid Tavana, Snehamay Banerjee
A Clustering Algorithm To Identify Information Subsystems, Prafulla Joglekar, Madjid Tavana, Snehamay Banerjee
Journal of International Information Management
This paper presents an algorithm to cluster the entities and relationships identified by database designers into a set of internally cohesive subsystems. Our algorithm is based on the calculation of a distance score that is inversely related to the similarity of interactions of a pair of entities with the relationships in a binary entity-relationship matrix. Our algorithm avoids manual manipulation of rows and columns required by some of the available approaches (Feldman et al, 1986; Teorey, et al, 1989). It has been implemented on a PC, and does not require a super computer as the Wei and Gaither (1990) method …
Challenges To Global Information Systems Technology In Post Industrial Societies And Prospects For Democracy, Stanley Soles
Challenges To Global Information Systems Technology In Post Industrial Societies And Prospects For Democracy, Stanley Soles
Journal of International Information Management
This paper addresses two topics: post industrial society and global international information systems technology. It asks one question: "What has been their impact on the prospects for global democratization processes?" The paper has four parts: First post industrial society; second, global information systems in finance within a context of changing corporate models; third, prospects for global democratization processes; and fourth, global vision and local action.
A Neural Network Driven Fuzzy System Approach To Decision Making, Mirza B. Murtaza, Vipul K. Gupta
A Neural Network Driven Fuzzy System Approach To Decision Making, Mirza B. Murtaza, Vipul K. Gupta
Journal of International Information Management
It is necessary to model and manage uncertainties efficiently and effectively in solving decision-making problems. Fuzzy reasoning and logic offers a natural means of handling uncertainty. This paper discus.'ses the development of an architecture that utilizes the advantages of fuzzy logic and neural networks that can be used in decision-making. The present paper outlines the reasons that motivate development of models that integrate fuzzy logic and neural networks. This discussion is followed by a brief overview of fuzzy logic and its concepts that are essential in understanding the application presented in the paper. The paper then describes the classification procedure …
Implementing Information Systems With Stakeholder Analysis: A Case Study, Michael D. Myers
Implementing Information Systems With Stakeholder Analysis: A Case Study, Michael D. Myers
Journal of International Information Management
Despite the proliferation of information technology, the implementation of information systems remains problematic. While some organizations have been successful in implementing information systems, many systems fail to live up to expectations and some end up as disasters. This article describes how stakeholder analysis was used in the successful implementation of a decision support system in the Nev/ Zealand army. The system gives legal advice to New Zealand Army commanders about the laws of armed conflict.
A Framework For Information Management: Evolution Of The New Manager, C.E. Taipe Rohm Jr., Walter T. Stewart Jr., Patrick S. Mvinturff
A Framework For Information Management: Evolution Of The New Manager, C.E. Taipe Rohm Jr., Walter T. Stewart Jr., Patrick S. Mvinturff
Journal of International Information Management
This article provides & framework for the information management field and of the evolution of the new manager of the future. It reviews the key changes in our modern society and how the computer has become a new tool. It presents a new definition of information management and then gives a short explanation of the framework areas.
The Moderating Influence Of User Characteristics On The Relationship Between User Involvement And Perceived Usefulness Of Information Systems, Bo K. Wong, John K. S. Chong
The Moderating Influence Of User Characteristics On The Relationship Between User Involvement And Perceived Usefulness Of Information Systems, Bo K. Wong, John K. S. Chong
Journal of International Information Management
This study examines the moderating effect of user characteristics on the relationship between user involvement and perceived usefulness of ISs. Thirty-two organi2:ations with 127 users have participated in this study. Results indicate that among user characteristics, feelings about the existence of procedures to handle conflicts between users and the IS staff, years with the company, and years of IS experience produce moderating effects in the planning and design stage, or in the implementation stage of IS development.