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Implementing Information Systems With Stakeholder Analysis: A Case Study, Michael D. Myers

Journal of International Information Management

Despite the proliferation of information technology, the implementation of information systems remains problematic. While some organizations have been successful in implementing information systems, many systems fail to live up to expectations and some end up as disasters. This article describes how stakeholder analysis was used in the successful implementation of a decision support system in the Nev/ Zealand army. The system gives legal advice to New Zealand Army commanders about the laws of armed conflict.