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Full-Text Articles in Business

Development Of An It Balanced Scorecard, Theophilus B. A. Addo, Chee W. Chow, Kamal M. Haddad Mar 2019

Development Of An It Balanced Scorecard, Theophilus B. A. Addo, Chee W. Chow, Kamal M. Haddad

[STREAMING^TV] DIJON PSG MATCH EN DIRECT LIVE DU MARDI

There is a generally acknowledged dearth of metrics for effectively measuring organizational performance. This is particularly true of the IT function, whose contribution to a firm's "bottom line" has been frequently called to question. This paper describes the development of a performance measurement tool called the Balanced Scorecard, which can be used to assess IT performance within the cordetU of overall corporate strategy and financial performance. Data for the scorecard was obtained via a sur^'ey of senior IT executives in various organizations. The paper concludes with a set of guidelines for successfully implementing an IT Balanced Scorecard, as ...


Strategies For Using Information And Communication Technologies To Improve Profitability, Rodney Mciver Jan 2019

Strategies For Using Information And Communication Technologies To Improve Profitability, Rodney Mciver

Walden Dissertations and Doctoral Studies

Small business owners in a range of industries continually adapt to take advantage of technological developments in accounting, marketing, and communication. The purpose of this multiple case study was to explore strategies that small business owners operating in the central region of North Carolina used to implement information and communication technology (ICT). Roger's diffusion of innovation theory grounded the study. Data collection included face-to-face semistructured interviews with 6 owners of small businesses who successfully implemented ICT, field notes from site observations, and reviews of participant websites. Interviews were transcribed and participants were engaged in member checking. Data were analyzed ...


User Perceptions Of The Benefits Of Implementing An Erp System: A Case Study, Jaideep Motwani, Dinesh Mirchandani, Victor E. Sower Sep 2018

User Perceptions Of The Benefits Of Implementing An Erp System: A Case Study, Jaideep Motwani, Dinesh Mirchandani, Victor E. Sower

Dinesh Mirchandani

Given the large time and fitiancial commitment that an ERP project requires and the potential benefits it can offer if successfidly implemented, it is important to understand the factors that facilitate and inhibit the success ofEP,P implementation. By means of a case study of a global energy company, we first examine the factors that facilitate and inhibit the success of their ERP implementation. We draw on the theory of business process change when analyzing the implementation process. Next, we examine the perceptions non-management professional users of the ERP system (who were not members of the ERP implementation team) have ...


Modern Information Systems: Expanding The Boundaries, Daniel Power, Rassule Hadidi Aug 2018

Modern Information Systems: Expanding The Boundaries, Daniel Power, Rassule Hadidi

Daniel J. Power

The phenomenon called information systems has changed and evolved. This note examines and proposes definitions that can guide editorial decision making. The boundaries of the phenomenon are expanding and both public and private information systems are easily accessible. Modern information systems are complex, socio-technical systems with a global reach and a wide range of purposes.


Modelling Heterogeneous Effects In Network Contagion: Evidence From The Steam Community, Henrique Laurino Dos Santos Jan 2018

Modelling Heterogeneous Effects In Network Contagion: Evidence From The Steam Community, Henrique Laurino Dos Santos

Wharton Research Scholars

This study considers heterogeneous effects of reviews and social interactions on diffusion or contagion of new products in a networked setting, using a sample of interconnected public user profiles from the Steam Community. Ownership and reviews of two cult hit independent games – The Binding of Isaac: Rebirth, and To the Moon – are analyzed over a period of four years. This data was fit with a Hawkes Process Hazard Regression Model with exponential decay kernels for each game, yielding estimates of scale and duration of incremental heterogeneous actions within the network. This analysis finds strong, short term, additive, and marginally decreasing ...


Beauty Is In The Eye Of The Beholder: Toward A Contextual Understanding Of Compensation Of It Professionals Within And Across Geographies, Jonathan W. Whitaker, Sunil Mithas, Chewei Liu Jan 2018

Beauty Is In The Eye Of The Beholder: Toward A Contextual Understanding Of Compensation Of It Professionals Within And Across Geographies, Jonathan W. Whitaker, Sunil Mithas, Chewei Liu

Management Faculty Publications

How do multinational corporations (MNCs) and domestic firms compensate technical and managerial skills of knowledge workers within and across geographies? This paper answers this question by examining how developed economy MNCs and emerging economy firms value MBA education and firm-specific IT experience of IT professionals in India; and how developed economy MNCs value MBA education and firm-specific IT experience differently across India and the U.S. Our analyses of archival data on more than 20,000 IT professionals reveal two important findings. First, for IT professionals in India, the marginal effect of firm-specific IT experience on compensation is greater for ...


The Role Of The Quality Of A Website In Consumer Perception, Hibah Khalil Jan 2017

The Role Of The Quality Of A Website In Consumer Perception, Hibah Khalil

UNF Graduate Theses and Dissertations

The wide spread of the Internet has allowed businesses to present information, sell products, and provide relevant services through websites. Many researchers argue that websites are an imperative channel for communication and online shopping. However, businesses struggle to retain customers due to low switching cost and lack of face-to-face communication. Customers who do not appreciate the user interface and information presented in the website may choose a competitor’s site to achieve their goals. Therefore, e-loyalty, which is about attracting and retaining customers in an online environment, is crucial to remaining a successful business.

In the context of e-loyalty, the ...


Statistics-Bierce Library Study, Tyler J. Hushour Jan 2017

Statistics-Bierce Library Study, Tyler J. Hushour

Williams Honors College, Honors Research Projects

This is a report from two surveys that I created and administered to students and faculty at Bierce library who came to the Circulation Desk or the Tech Desk, as well as some of my other findings when periodically looking around the library to see where students like to study or hang-out. There was a written survey given at the Circulation Desk, and a different survey given at the Tech Check-Out Desk. The project is for Melanie Smith-Farrell, the head of Access Services, and is based on a similar study Ian McCullough did in the science library. While this is ...


Foreign Institutional Investment, Ownership And Liquidity: Real And Information Frictions, Mingfa Ding, Birger Nilsson, Sandy Suardi Jan 2017

Foreign Institutional Investment, Ownership And Liquidity: Real And Information Frictions, Mingfa Ding, Birger Nilsson, Sandy Suardi

Faculty of Business - Papers

The literature widely documents the negative liquidity impact of foreign participation in firms that permit high foreign institutional ownership. This paper employs a unique setting for the limited participation of qualified foreign institutional investors (QFII) in China’s A-share market and examines how this impacts on stock liquidity in emerging markets. Contrary to the findings in the literature, foreign investor participation helps enhance the liquidity of affected stocks by promoting trade activities and price discovery. The improvement in liquidity does not occur through the information friction channel, but rather the real friction channel. Our results are robust to endogeneity issue ...


Overcoming The Adverse Impact Of Internal Subculture Communications Within Organizations, Terrence Lee Farrier Jan 2017

Overcoming The Adverse Impact Of Internal Subculture Communications Within Organizations, Terrence Lee Farrier

Walden Dissertations and Doctoral Studies

The need for clear and organizationally effective communications is necessary to maintain sustainability as competition increases. Current research has not addressed problems associated with senior managers' clarity and intent and the misinterpretation by midlevel managers of that intent, causing division managers to misinterpret the company plans. Unresolved miscommunications may lead to destructive subculture development. This mixed methods design focused on how to minimize the confusion that manifests between senior and midlevel management within diverse and decentralized decision support structures. The secondary purpose was to advocate for the identification of divisional misalignment and provide information for a tool to help senior ...


Textual Analysis And Machine Leaning: Crack Unstructured Data In Finance And Accounting, Li Guo, Feng Shi, Jun Tu Sep 2016

Textual Analysis And Machine Leaning: Crack Unstructured Data In Finance And Accounting, Li Guo, Feng Shi, Jun Tu

Research Collection Lee Kong Chian School Of Business

In finance and accounting, relative to quantitative methods traditionally used, textual analysis becomes popular recently despite of its substantially less precise manner. In an overview of the literature, we describe various methods used in textual analysis, especially machine learning. By comparing their classification performance, we find that neural network outperforms many other machine learning techniques in classifying news category. Moreover, we highlight that there are many challenges left for future development of textual analysis, such as identifying multiple objects within one single document.


The Performance Of Short-Term Institutional Trades, Bidisha Chakrabarty, Pamela Moulton, Charles Trzcinka Feb 2016

The Performance Of Short-Term Institutional Trades, Bidisha Chakrabarty, Pamela Moulton, Charles Trzcinka

Articles and Chapters

Using a database of daily institutional trades, we document that a majority of short-term institutional trades lose money. In aggregate, over 23% of round-trip trades are held for less than three months, and the returns on these trades average -3.91% (non-annualized). These losses are pervasive across all types of stocks, with the lowest returns occurring in small stocks, value stocks, and low-momentum stocks. Short-term trades lose more in more volatile markets. Across funds, the worst short-term returns accrue to funds that do the most trading, and there is no evidence of persistent skill or disposition effect in short-term institutional ...


The Performance Of Short-Term Institutional Trades, Bidisha Chakrabarty, Pamela Moulton, Charles Trzcinka Jan 2016

The Performance Of Short-Term Institutional Trades, Bidisha Chakrabarty, Pamela Moulton, Charles Trzcinka

Working Papers

Using a database of daily institutional trades, we document that a majority of short-term institutional trades lose money. In aggregate, over 23% of round-trip trades are held for less than three months, and the returns on these trades average -3.91% (non-annualized). These losses are pervasive across all types of stocks, with the lowest returns occurring in small stocks, value stocks, and low-momentum stocks. Short-term trades lose more in more volatile markets. Across funds, the worst short-term returns accrue to funds that do the most trading, and there is no evidence of persistent skill or disposition effect in short-term institutional ...


Table Of Contents Jan 2016

Table Of Contents

Journal of International Technology and Information Management

Table of Contents for Volume 25 Number 4


Mobile Information Services Marketing: An Assessment Of Needs, Quality And Satisfaction, Shahriar Akter, Fumiyo Kondo Dec 2015

Mobile Information Services Marketing: An Assessment Of Needs, Quality And Satisfaction, Shahriar Akter, Fumiyo Kondo

Shahriar Akter

While user needs, service quality and satisfaction regarding most services have been well explored in academic literature, there exists little research on these factors with respect to mobile information services. This study taps into these voids and examines the impact of these factors on mobile information services marketing through an empirical investigation in Japan. It pursues a conceptual model based on the basic parameters of information marketing, that is, information needs, information quality and user satisfaction. The findings indicate that user perceived information services quality is determined by the quality of information delivery platform (affordability, availability, reliability, security and ease ...


The Impact Of Mobile Amusement Information On Use Behavior, Satisfaction, And Loyalty, Fumiyo Kondo, Jiro Hirata, Shahriar Akter Dec 2015

The Impact Of Mobile Amusement Information On Use Behavior, Satisfaction, And Loyalty, Fumiyo Kondo, Jiro Hirata, Shahriar Akter

Shahriar Akter

The relationship between satisfaction and loyalty has been well explored in services marketing or customer relationship management. In this study, the authors studied the relationship of 7 types of service variables under “amusement” factor. Amusement is one of the three factors extracted from 21 mobile information services. Among many different frameworks of satisfaction-loyalty, we used the framework of “past use behavior” on “satisfaction”, and then of “satisfaction” on “continued use intention” (or loyalty), resulting in a strong support of the existing model with positive significant influence on the both paths. Further, our research reveals that, on the both paths, there ...


Trustworthiness In Mhealth Information Services: An Assessment Of A Hierarchical Model With Mediating And Moderating Effects Using Partial Least Squares (Pls), Shahriar Akter, John D'Ambra, Pradeep Ray Dec 2015

Trustworthiness In Mhealth Information Services: An Assessment Of A Hierarchical Model With Mediating And Moderating Effects Using Partial Least Squares (Pls), Shahriar Akter, John D'Ambra, Pradeep Ray

Shahriar Akter

The aim of this research is to advance both the theoretical conceptualization and the empirical validation of trustworthiness in mHealth (mobile health) information services research. Conceptually, it extends this line of research by reframing trustworthiness as a hierarchical, reflective construct, incorporating ability, benevolence, integrity, and predictability. Empirically, it confirms that partial least squares path modeling can be used to estimate the parameters of a hierarchical, reflective model with moderating and mediating effects in a nomological network. The model shows that trustworthiness is a second-order, reflective construct that has a significant direct and indirect impact on continuance intentions in the context ...


Life Beyond The Like: Uses & Gratifications Of Sharing Business Facebook Page Content, Sara M. Nash Oct 2015

Life Beyond The Like: Uses & Gratifications Of Sharing Business Facebook Page Content, Sara M. Nash

Theses from the College of Journalism and Mass Communications

One of the main reasons businesses create a Facebook Page is to solidify relationships with existing customers who are Facebook users and to leverage those relationships to gain new customers. Many studies have asked Facebook users to articulate the gratifications they receive when “liking” a business Facebook Page. These studies help explain what gratifications users gain by connecting to businesses via Facebook. To expand on these findings, the current pilot study applied the uses and gratifications theory to identify Facebook users’ motivations to “share” business Facebook content within their own personal network. Understanding users’ reasons for “sharing” will help businesses ...


The Existence And Perception Of Redundancy In Consumer Information Environments, Michael D. Johnson, Jerome M. Katrichis Jul 2015

The Existence And Perception Of Redundancy In Consumer Information Environments, Michael D. Johnson, Jerome M. Katrichis

Michael D. Johnson

Two studies are reported which examine the existence of attribute redundancy as well as consumers' ability to perceive attribute redundancy in consumer information environments. The results of the first study suggest that attribute redundancy varies widely from product category to product category. The results of the second study suggest that consumers' ability to perceive attribute relationships improves with product knowledge. Unexpected was an observed U-shaped relationship between consumers' perceptions of attribute redundancy and attribute knowledge. Together the results suggest a number of policy implications regarding the value of consumer information programs.


Slides: Gwc Review Report, Larry Macdonnell Jun 2015

Slides: Gwc Review Report, Larry Macdonnell

Innovations in Managing Western Water: New Approaches for Balancing Environmental, Social and Economic Outcomes (Martz Summer Conference, June 11-12)

Presenter: Larry MacDonnell, University of Colorado Law School

12 slides


Cultural And Religious Identities In An Era Of Information And Communications Globalization, M R. Neyestani, Pat Mcinturff Jan 2015

Cultural And Religious Identities In An Era Of Information And Communications Globalization, M R. Neyestani, Pat Mcinturff

Communications of the IIMA

The rapid advances in information and communication technologies coupled with the dominant overarching Neo-liberal/capitalist ideological underpinnings of the dominant Western powers have generated a momentum towards a homogeneous global village. The impact of which has been to expand World conflict and propelled many nations towards losing their national identity and traditions. This article discusses the various impacts from IT globalization and calls for a new global communication awareness.


A Networking-Based View Of Business Model Innovation: Theory And Method, Rong Fu, Li Qiu, Liang Quyang Jan 2015

A Networking-Based View Of Business Model Innovation: Theory And Method, Rong Fu, Li Qiu, Liang Quyang

Communications of the IIMA

After reviewing the literature, the concept of Business Model or E-Business Models are discussed in Ms paper. Firms keep interacting with each other and build all kinds of relationships among them. Based on the theory of business networks, we put forward a networking-based view of business model analysis frame. When we make decisions to choose one or other business models, first, the source of value should be found. Second, business network models, which show the procedure of value creation and distribution, should be analyzed. Third, we choose the feasible network among networks we analyzed. Finally, the firms' strategy to ensure ...


Modular Curriculum Design Using Personal Learning Plans And Reusable Learning Components, Jay M. Lightfoot Jan 2015

Modular Curriculum Design Using Personal Learning Plans And Reusable Learning Components, Jay M. Lightfoot

Communications of the IIMA

University-based education is facing direct competition from for-profit corporations over the lucrative lifetime-learning market. This is occurring primarily because universities have not adapted to advances in technology and changes in the educational needs of students. To correct this problem, a new curriculum solution is proposed. This solution is loosely based upon the model curricula generated by professional organizations. The solution utilizes personal learning plans tied to a global learning schema. The end result is a very flexible curriculum delivery model that effectively utilizes modern technology and is potentially superior to any offered by commercial education providers.


Web Data Mining: A Case Study, Samia Jones, Omprakash K. Gupta Jan 2015

Web Data Mining: A Case Study, Samia Jones, Omprakash K. Gupta

Communications of the IIMA

With an enormous amount of data stored in databases and data warehouses, it is increasingly important to develop powerful tools for analysis of such data and mining interesting knowledge from it. Data mining is a process of inferring knowledge from such huge data. The main problem related to the retrieval of information from the World Wide Web is the enormous number of unstructured documents and resources, i.e., the difficulty of locating and tracking appropriate sources. In this article, a survey of the research in the area of web mining and suggest web mining categories and techniques. Furthermore, a presentation ...


Mobile Electronic Commerce: What Is It? Who Uses It? And Why Use It?, Andrew Cook, Tanya Goette Jan 2015

Mobile Electronic Commerce: What Is It? Who Uses It? And Why Use It?, Andrew Cook, Tanya Goette

Communications of the IIMA

When individuals and businesses conduct transactions electronically over a network using mobile devices, they have participated in mobile e-commerce. The advantages and disadvantages of mobile e-commerce are presented in this paper. This is followed by a discussion of who is using mobile e-commerce and why they are using it. Information is also presented on how to be successful with mobile e-commerce.


The National Health Information Network And The Future Of Medical Information Privacy, Edward J. Szewczak Jan 2015

The National Health Information Network And The Future Of Medical Information Privacy, Edward J. Szewczak

Communications of the IIMA

Medical information has a special status among the various items of personal information. The introduction of information technology (IT) has changed the handling of medical information in ways that are both promising for improving health care as well as threatening to the individual patient's medical information privacy. The challenge to business practitioners is to manage medical information intelligently and to avoid the negative consequences of mismanaging this information, which may include customer backlash in the forms of boycotts, lawsuits, and loss of company reputation. This challenge is particularly important in the context of the U.S. National Health Information ...


Utilization Of Buffers For Performance Evaluation Of Local Area Network Protocols, Sarhan M. Musa, Emmanuel Uzoma Opara, Cajetan M. Akujuobi, Nader F. Mir Jan 2015

Utilization Of Buffers For Performance Evaluation Of Local Area Network Protocols, Sarhan M. Musa, Emmanuel Uzoma Opara, Cajetan M. Akujuobi, Nader F. Mir

Communications of the IIMA

This paper discusses the performance of traffic flow over Local Area Networks (LAN) utilizing buffers to avoid any irrelevant traffic that clusters the network using sniffer pro. The study applies buffer technology to filter out unnecessary information so the system captures only required information packets. Buffers that capture the protocols are identified. These are. Address Resolution Protocols (ARP), Internet Control Message Protocol (ICMP), Transmission Control Protocol (TCP), and User Datagram Protocol (UDP). The study identified to the user/analyzer of an Ethernet technology, how to isolate a cluster network problem, monitor network performance, and offer tips on how to correctly ...


The Business Models Of E-Marketplace, Weijun Zheng Jan 2015

The Business Models Of E-Marketplace, Weijun Zheng

Communications of the IIMA

An electronic marketplace (EM) is an inter-organizational information intermediary that enables participating buyers and sellers to exchange information about price and product offerings and to cooperate on commodity exchange. Prior researches on EM design have not defined EM business model clearly. With a review of existing literatures on business model, this paper developed taxonomy of EM business models and classified existing EMs business model from a network role perspective. Further discussion of the evolution of EM business model is provided at the end.


Information Technology-Based Logistics Planning: Approaches To Developing A Coordination Mechanism For Decentralized Planning, Ingo Beyer Jan 2015

Information Technology-Based Logistics Planning: Approaches To Developing A Coordination Mechanism For Decentralized Planning, Ingo Beyer

Communications of the IIMA

This research focused on mid-term planning representing the tactical level of supply chain management among manufacturers. Mid-term planning is based on established frame contracts between suppliers and customers. Demand forecasts and early customer orders (from retailers or consumers) are the starting point for performing planning runs involving logistical functions such as procurement, production, storage, and distribution. The aim is to draw up consistent plans among supply chain partners.


Check 21: The New Technological Drive Towards Paperless Banking, Chang-Tseh Hsieh Jan 2015

Check 21: The New Technological Drive Towards Paperless Banking, Chang-Tseh Hsieh

Communications of the IIMA

Over the last decade, banks have spent a great deal of resources on technology improvements. With decreasing interest rate spreads, banks are being forced to look for new ways to increase profits. Recently, new legislation was passed that will allow banks to become more efficient in check truncation through technology. The new legislation is commonly referred to as Check 21. If used properly. Check 21 will increase employee efficiency and reduce other operational costs such as courier services. This paper examines the short history of Check 21 and discusses how technology affects banks profitability. Key areas where banks can become ...