Business Commons^™

Organizational Communication And Individual Behavior: Implications For Supply Chain Risk Management, Scott Duhadway, Steven Carnovale, Vijay R. Kannan

Business Faculty Publications and Presentations

Risk is a significant issue for supply chain managers. Not only must they contend with multiple dimensions of risk in decision making, they must reconcile decision making with broader organizational interests. This study examines the influence of organizational communication regarding supply chain risk on individual decision-making strategies and the perceptions of risk. A multi-stage experimental design is applied, in which decision makers make decisions across three dimensions of risk and adjust their risk-taking behavior after being presented with organizational communication regarding supply chain risk levels. The relationship between organizational communication and the perceptions of supply chain risk is then explored …

The Evolving Institutional Work Of The National Collegiate Athletic Association To Maintain Dominance In A Fragmented Field, Nite Calvin, Ige Abiodun, Marvin Washington

Business Faculty Publications and Presentations

Highlights:

• Sport governance associations remain intact despite predictors of demise.

• NCAA learned to control boundaries, practices, and institutional cognitions.

• Expanding membership boundaries increased institutional dominance.

• Flexible practices allowed for multiple interests to coexist in institution.

• Cognitive understandings are strategically built, adjusted, and defended.

High-profile sport governance associations tend to remain intact despite numerous issues that would predict their demise. As such, these types of associations offer valuable contexts for understanding institutional maintenance work. The authors conducted a historical case study of the National Collegiate Athletic Association (NCAA) in the U.S. More than 7000 pages of …

Emerging Discourse Incubator: The Roles Of Institutional Complexity And Hybridity In Social Impact Supply Chain Management, Madeleine E. Pullman, Annachiara Longoni, Davide Luzzini

Business Faculty Publications and Presentations

Supply chain research and practice has moved beyond green or environmental issues to include social issues. But much of the focus still remains on attempts of large companies to reduce social harm along their supply chains rather than creating social good. At the same time, research investigating the role of NGOs in supply chains or humanitarian logistics often emphasizes temporary initiatives and overlooks long term viability. This conceptual paper seeks to expand the playing field by looking at how social enterprises manage their supply chains to generate social benefit while maintaining or improving their financial viability in the long term. …

Accidents Happen: Psychological Empowerment As A Moderator Of Accident Involvement And Its Outcomes, Berrin Erdogan, Adnan Ozyilmaz, Talya N. Bauer, Onur Emre

Business Faculty Publications and Presentations

Research in the occupational safety realm has tended to develop and test models aimed at predicting accident involvement in the workplace, with studies treating accident involvement as the starting point and examining its outcomes being more rare. In the current study, we examine the relationship between accident involvement and a series of outcomes drawing upon a learned helplessness theory perspective. Specifically, we predicted that psychological empowerment would moderate the relationship between prior accident involvement and outcomes. We tested our hypotheses on a sample of 392 employees and their 66 supervisors working in an iron and steel manufacturing firm in Southern …

Director Networks And Credit Ratings, Bradley W. Benson, Subramanian R. Iyer, Kristopher Kemper, Jing Zhao

Business Faculty Publications and Presentations

We explore the effect of director social capital, directors with large and influential networks, on credit ratings. Using a sample of 11,172 firm‐year observations from 1999 to 2011, we find that larger board networks are associated with higher credit ratings than both firm financial data and probabilities of default predict. Near‐investment grade firms improve their forward‐looking ratings when their board is more connected. Last, we find that larger director networks are more beneficial during recessions, and times of increased financial uncertainty. Our results are robust to controls for endogeneity. Tests confirm that causality runs from connected boards to credit ratings.

Trust In Organization As A Moderator Of The Relationship Between Self-Efficacy And Workplace Outcomes: A Social Cognitive Theory-Based Examination, Adnan Ozyilmaz, Berrin Erdogan, Aysegul Karaeminogullari

Business Faculty Publications and Presentations

Drawing on a social cognitive theory perspective, we contend that an employee's trust in oneself, or self‐efficacy, will interact with the individual's trust in the system, or trust in organization, to predict job attitudes and behaviours. Specifically, we expected that self‐efficacy would have stronger effects on job attitudes (job satisfaction and turnover intentions) and behaviours (task performance and organizational citizenship behaviours) to the degree to which employees perceive high levels of trust in organization. Using data collected from 300 employees and their respective supervisors at a manufacturing organization in Turkey across three waves, we found that self‐efficacy had more positive …

How Team-Level And Individual-Level Conflict Influences Team Commitment: A Multilevel Investigation, Sanghyun Lee, Seungwoo Kwon, Shung Jae Shin, Minsoo Kim, In-Jo Park

Business Faculty Publications and Presentations

We investigate how two different types of conflict (task conflict and relationship conflict) at two different levels (individual-level and team-level) influence individual team commitment. The analysis was conducted using data we collected from 193 employees in 31 branch offices of a Korean commercial bank. The relationships at multiple levels were tested using hierarchical linear modeling (HLM). The results showed that individual-level relationship conflict was negatively related to team commitment while individual-level task conflict was not. In addition, both team-level task and relationship conflict were negatively associated with team commitment. Finally, only team-level relationship conflict significantly moderated the relationship between individual-level …

Biting The Hand That Heals: Mistreatment By Patients And The Well-Being Of Healthcare Workers, Aysegul Karaeminogullari, Berrin Erdogan, Talya N. Bauer

Business Faculty Publications and Presentations

Purpose The purpose of this paper is to explore the relationship between stress due to mistreatment by patients and caregivers’ own well-being indicators (anxiety, depression, and behavioral stress indicators). Based on predictions consistent with the job demands-resources model, it is anticipated that satisfaction with job resources would moderate the relationship between mistreatment by patients and well-being indicators. Design/methodology/approach Hypotheses were tested with a sample of 182 employees in a leading training and research university hospital in Istanbul, Turkey. Results were partially replicated for a separate sample of 122 healthcare workers. Data were collected using the survey methodology. Findings The findings …

The Effect Of Family Ownership On The Relation Between Executive Compensation And Performance: Evidence From Thailand, Thomas J. Connelly, Piman Limpaphayom, Michael J. Sullivan

Business Faculty Publications and Presentations

This study investigates the pay-performance relation for directors and managers in a sample of Thai public companies. It is hypothesized that family ownership mediates the pay-performance relations for directors and managers. The results show a strong link between managerial compensation and firm performance only for firms with low levels of family ownership. Conversely, there is a strong link between director compensation and firm performance only for firms with high levels of family ownership. The findings indicate that the relation between executive compensation and firm performance is more complex than previously documented.

A Refined Framework Of Information Sharing In Perishable Product Supply Chains, Luluk Lusiantoro, Nicky Yates, Carlos Mena, Liz Varga

Business Faculty Publications and Presentations

Purpose – This study contributes to our understanding of the relationship between information sharing and performance of perishable product supply chains (PPSC). Building on transaction cost economics (TCE), organisational information processing theory (OIPT), and contingency theory (CT) this study proposes a theoretical framework to guide future research into information sharing in perishable product supply chains (IS-PPSC).

Design/methodology/approach – Using the systematic literature review methodology, 48 peer-reviewed articles are carefully selected, mapped, and assessed. Template analysis is performed to unravel the relationship mechanisms between information sharing and PPSC performance.

Findings – We find that the relationship between information sharing and PPSC …

Social Entrepreneurial Ventures In Vietnam: An Ideographic Lens, Yolanda Sarason, Kristi Yuthas, Linh Nguyen

Business Faculty Publications and Presentations

Social entrepreneurial ventures are viewed as valuable tools for generating social and economic wealth and alleviating poverty in emerging economies. While there are many success stories of social ventures, there is a growing focus on the challenges in launching and managing social ventures in these economies. Social ventures in Vietnam face cultural obstacles and advantages that differ greatly from those in the US, where much of the research on social entrepreneurial ventures has focused. One key under-researched difference is culture. We use Hofstede’s cultural dimensions theory as an orienting framework for understanding cultural differences between the countries. We use this …

Toward A Bidirectional View Of Causality In Big Data Analytics: The Case Of Learning Analytics, Marta Stelmaszak Rosa, Alexi Aaltonen

Business Faculty Publications and Presentations

Currently most of the managerial literature on big data analytics assumes a straightforward, unidirectional relationship between data and phenomena they describe. Drawing from critical perspectives on big data, this paper posits that a bidirectional view of causality in big data analytics is needed. Relying on the theory of reactivity by Espeland and Sauder, the authors designed a mixed-methods case study involving both interviewing and a computational analysis of a big data set to lay bare the mechanisms at play behind the intended and unintended consequences in a learning analytics system deployed at a major UK business school. The authors argue …

Effects Of Top-Performer Rewards On Fellow Salespeople: A Double-Edged Sword, C. Fred Miao, Kenneth R. Evans, Pochien Li

Business Faculty Publications and Presentations

Rewarding top performers is of strategic importance to the sales organization. Top-performing salespeople not only contribute significantly to the success of their firm but may also motivate the skill development of peer salespeople. However, both academic research and anecdotal evidence suggest that top performer rewards can boomerang by damaging peer salespeople's morale and productivity, although the underlying mechanisms and boundary conditions remain unclear. Using a sample of salespeople and their managers from financial investment firms in Taiwan, the authors uncover both positive and negative effects of top-performer rewards. Specifically, it is found that when behavior control is employed, top-performer rewards …

A Simulation For Managing Complexity In Sales And Operations Planning Decisions, Scott Duhadway, David Dreyfus

Business Faculty Publications and Presentations

Within the classroom it is often difficult to convey the complexities and intricacies that go into making sales and operations planning decisions. This article describes an in‐class simulation that allows students to gain hands‐on experience with the complexities in making forecasting, inventory, and supplier selection decisions as part of the sales and operations planning process. The activity may be run during one class period and is flexible enough to accommodate almost any class size. During the simulation, students may apply forecasting techniques, inventory management concepts, and supplier selection processes, while experiencing the effects of supply chain disruptions. This simulation is …

Effects Of Work-Family Interface Conflicts On Salesperson Behaviors: A Double-Edged Sword, C. Fred Miao, Guangping Wang

Business Faculty Publications and Presentations

Work–family interface conflicts have typically been cast in a negative light due to their detrimental consequences. This study offers new insights by uncovering conditions under which such conflicts may produce both positive and negative effects on salesperson job-related behaviors in the context of B2B sales. Drawing on cognitive appraisal theory as an overarching theoretical framework, the authors suggest that informal controls (i.e., professional control and self-control) have differential moderating effects in salespeople’s primary and secondary appraisal processes when faced with work–family conflict and family–work conflict. Dyadic data from a matched salesperson–customer sample reveals that professional control amplifies, whereas self-control mitigates, …

Toward A Three-Dimensional Framework For Omni-Channel, Soroosh Saghiri, Richard Wilding, Carlos Mena, Michael Bourlakis

Business Faculty Publications and Presentations

The omni-channel, as an emerging trend in retail, aims to coordinate processes and technologies across supply and sales channels. The evolution of this concept is still nascent. This paper develops a conceptual framework for omni-channel systems, configured by three dimensions of channel stage, channel type and channel agent. Integration and visibility are also explored and discussed as the main enablers, which support the implementation of omni-channel framework.

This research is built upon the empirical and secondary data. Multiple case studies and expert interview methods are employed for data collection to validate the recommended framework and to explore its …

The Dynamics Of Open Strategy: From Adoption To Reversion, Melissa M. Appleyard, Henry W. Chesbrough

Business Faculty Publications and Presentations

Innovation has become more open in recent years. Yet the decision to become more open and the challenge of sustaining that openness are not well understood. This is the concern of the “content” branch of Open Strategy, defined as the branch that addresses an organization's open innovation strategy. We examine the initial motivations to adopt an open strategy, and then consider when organizations choose to maintain that open strategy or revert to a more proprietary approach. Similarly, we examine motivations to open up a previously proprietary strategy. We find that these dynamics depend on the organization's desire to either foster …

Factors Influencing Recruitment Of Non-Accounting Business Professionals Into Internal Auditing, Geoffrey D. Bartlett, Joleen Kremin, K. Kelli Saunders, David A. Wood

Business Faculty Publications and Presentations

This paper examines factors affecting non-accounting business professionals' willingness to work in internal auditing. In a 2 × 6 experiment with 502 participants from across the country, we find that, in contrast to prior research examining accountants, business professionals have relatively favorable views of internal audit. Although they hold favorable views, participants were still less likely to apply for a position labeled as internal audit than an identical position with an alternate label. Varying the structure of internal audit, including job responsibilities, career path, and sourcing arrangement, did not affect participants' willingness to apply for an internal audit position. We …

Understanding Risk Management For Intentional Supply Chain Disruptions: Risk Detection, Risk Mitigation, And Risk Recovery, Scott Duhadway, Steven Carnovale, Benjamin Hazen

Business Faculty Publications and Presentations

Strategies to mitigate supply chain risk tend to treat disruptive events as homogenous, despite having different causes and requiring different risk management strategies. We develop a framework to understand effective risk management strategies by considering whether a disruption was caused by an intentional or inadvertent act and whether the source of the disruption was endogenous or exogenous to the supply chain. Based on exploring evidence from risk management strategies for specific disruptions, we find that risk detection is important for both intentional and inadvertent disruptions, while effective risk management practices differ in terms of risk mitigation (relational versus process based …

Institutional Sustainable Purchasing Priorities: Stakeholder Perceptions Vs Environmental Reality, Madeleine Pullman, Robin Wikoff

Business Faculty Publications and Presentations

Purpose This purpose of this paper is to understand the environmental impacts of stakeholder-driven sustainable purchasing policies in institutional settings. Design/methodology/approach The research is framed using stakeholder and life cycle assessment (LCA) theories. The study uses a multi-method approach. Starting with interviews to understand the breadth of sustainability issues and significant food purchases facing institutional purchasing managers, the authors subsequently perform LCA of these various policies using the most popular food item in different categories. Findings From the interview results, the authors found that food purchasers focus predominately on cost, thus, are committed to food and packaging reduction. They are …

Cattle, Land, People, And Accountability Systems: The Makings Of A Values-Based Organisation, Jesse Dillard, Madeleine Pullman

Business Faculty Publications and Presentations

An in-depth case study of a natural beef cooperative describes a management information and accountability system (MIAS) that emerged from, and facilitates the nurturing of, a values-based organisation’s core values. Sustaining the family ranching culture and community represents the core value upon which the values-based agricultural coop is founded. Responsible people, land and animal management are central elements in sustainable ranching operations. The MIAS is designed to support the social and environmental objectives as well as to maintain the economic viability of the ranchers that make up this social enterprise. The MIAS is the key to linking organisational core values, …

Sequential: Sustainability And Growth In The Biofuels Business, Dave Garten, Jacen Greene, Carolyn Niehaus, Devdeep Aikath

Business Faculty Publications and Presentations

SeQuential, a vertically-integrated biodiesel company based in Portland, Oregon, pursued a more sustainable supply and production strategy than many competitors by securing inputs from used cooking oil (UCO) rather than new crops. A fragmented U.S. biodiesel industry produced more than 1.25 billion gallons of the fuel in 2016 from a mix of virgin materials and UCO, but the environmental impact of crop-based biodiesel was increasingly controversial. Meanwhile, UCO collection had grown rapidly in recent years, and with strong forecasted growth, offered a potential additional revenue stream for vertically-integrated biodiesel firms.

The price of the UCO used to produce SeQuential’s biodiesel …

Cash Flow Training And Improved Microfinance Outcomes, Marc J. Epstein, Kristi Yuthas

Business Faculty Publications and Presentations

Despite its promise as a powerful tool for alleviating poverty, research suggests that microfinance has had only a modest impact on development. Misallocation of funds by clients has been implicated as a major impediment to microfinance success. In this study, clients received training on how to track (but not manage) their cash flows during the first two meetings of the microfinance loan cycle. Examination of weekly cash flow shows that clients immediately invested the majority of their funds into the businesses and carefully managed revenues and expenditures to maintain sufficient food and other household expenditures throughout the loan cycle. It …

Why Do Smes Go Green? An Analysis Of Wine Firms In South Africa, Ralph Hamann, James Smith, Peter Tashman, R. Scott Marshall

Business Faculty Publications and Presentations

Studies on why small and medium enterprises (SMEs) engage in pro-environmental behavior suggest that managers’ environmental responsibility plays a relatively greater role than competitiveness and legitimacy-seeking. These categories of drivers are mostly considered independent of each other. Using survey data and comparative case studies of wine firms in South Africa, this study finds that managers’ environmental responsibility is indeed the key driver in a context where state regulation hardly plays any role in regulating dispersed, rural firms. However, especially proactive firms are also characterized by expectations of competitiveness gains. The authors thus emphasize the role of institutional context and potential …

Does Local Religiosity Affect Organizational Risk-Taking? Evidence From The Hedge Fund Industry, Lei Gao, Ying Wang, Jing Zhao

Business Faculty Publications and Presentations

We examine the impact of local religious beliefs on organizational risk-taking behaviors using hedge funds as a new and unique setting. We find that local religiosity is significantly negatively related to both total and idiosyncratic volatilities of hedge funds during 1996-2013, even after controlling for endogeneity using managers’ college-location religiosity. Consistent with the local preference channel, the impact of local religiosity on risk-taking is only pronounced among funds for which local managers and investors are more important, namely semi-directional, young, and small funds. Further, hedge funds located in more religious counties tend to hold less risky stocks and diversify their …

Production Planning Using Evolving Demand Forecasts In The Automotive Industry, Hakan Yildiz, Scott Duhadway, Ram Narasimhan, Sriram Narayanan

Business Faculty Publications and Presentations

This paper considers an auto parts supplier who receives order release updates from its customers and revises its production plan for future periods on a weekly basis. The inaccuracy of the order releases causes significant costs in the form of premium expedited transportation, production overtime, and excess inventory. This setting provides a rich context for studying order release variance, because the supply chain has adopted a just-in-time (JIT) approach where ideal inventory levels are kept at zero. This leads to a high reliance on order release accuracy in order to manage production quantities. This paper presents an optimization model that …

Cheers To Haptic Sensations And Alcohol Consumption: How Glassware Weight Impacts Perceived Intoxication And Positive Emotions, Courtney Szocs, Dipayan Biswas, Adilson Borges

Business Faculty Publications and Presentations

People often consume alcohol as a means of emotional control. More specifically, people frequently consume alcohol to enhance positive feelings (e.g., happiness) and reduce negative feelings (e.g., stress, tension). The results of two field studies and one laboratory study showed that holding the volume of alcohol consumed constant and varying the haptic (i.e., weight) sensations individuals experience during consumption can influence these emotional responses and also perceived intoxication. Specifically, we manipulated haptic weight sensations by varying the weight of the cup/container (e.g., champagne flute) alcohol was consumed from and showed that consuming champagne from lighter (vs. heavier) flutes leads to …

Converging Winds: Logic Hybridization In The Colorado Wind Energy Field, Jeffrey G. York, Timothy J. Hargrave, Desirée F. Pacheco

Business Faculty Publications and Presentations

This study explores the hybridization of field-level logics, a process that integrates previously incompatible logics within an organizational field. Through an inductive study of the wind energy field in Colorado, we find that logic hybridization resulted when social movement organizations, incumbent firms, and policy makers variously responded to incompatibility between economizing and ecologizing logics. Compromise and framing efforts catalyzed social movements to alter the balance of power in the field, which transformed the relationship between field logics. Hybrid organizations then emerged to establish, legitimize, and embed a new set of inter-linked frames, practices, and arrangements that integrated previously incompatible logics. …

Online Certificate In Social Innovation: Enabling Diverse Students To Go From “I Care” To “I Can”, Jacen Greene, Cynthia Cooper, Impact Entrepreneurs, School Of Business Administration, Portland State University

Business Faculty Publications and Presentations

Social entrepreneurs aim to solve persistent social and environmental problems by creating high-impact organizations. Designing entrepreneurial solutions to complex problems requires the application of systems thinking, leadership, design thinking, and business acumen. However, these skills are not quickly or easily gained in the normal course of entrepreneurship. Social innovators worldwide typically work in isolation and with little preparation, often not realizing there are disciplined approaches to creating and deploying effective social enterprises and that there are thousands of others like them. Recognizing these realities, the Portland State University (PSU) School of Business Administration’s Business of Social Innovation Certificate reaches diverse, …

Understanding The Contribution Of Curb Appeal To Retail Real Estate Values, Julia Freybote, Lauren Simon, Lauren Beitelspacher

Business Faculty Publications and Presentations

The concept of curb appeal and its impact on property values has been largely neglected in the real estate literature. In the context of retail real estate, curb appeal represents the general attractiveness of a store viewed from the sidewalk or parking lot that is expected to affect consumer patronage decisions and consequently property values. We develop a measurement instrument for curb appeal and assess the validity of our measure using exploratory and confirmatory factor analysis. Our results suggest that curb appeal is multi-dimensional and consists of an atmospheric, architectural and authenticity dimension. Using transaction data and a spatial autoregressive …