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Articles 511 - 540 of 2823
Full-Text Articles in Business
Crisis Management Strategies For Sustaining Organizations During A Crisis, Parisnicole Payton
Crisis Management Strategies For Sustaining Organizations During A Crisis, Parisnicole Payton
Walden Dissertations and Doctoral Studies
Public relations directors often lack crisis management strategies to maintain an organization's reputation following a crisis to ensure continued profitability. Public relations directors who better understand crisis management strategies may benefit their organizations by improving crisis prevention and recovery while maintaining organizational reputation and profitability. Grounded in situational crisis communication theory, the purpose of this qualitative multiple case study was to explore crisis management strategies that some public relations directors use to maintain an organization's reputation following a crisis to ensure continued profitability. Data were collected using semistructured interviews with three public relations directors from Upper Manhattan, New York, supporting …
Financial Impact Of Social Responsibility On Publicly Traded Insurers, Alaina Josette Winman
Financial Impact Of Social Responsibility On Publicly Traded Insurers, Alaina Josette Winman
Walden Dissertations and Doctoral Studies
Despite significant annual spending on corporate social responsibility (CSR) initiatives, automobile insurance company stakeholders are not aware if there is a relationship between CSR spending and earnings per share (EPS). Leaders of publicly traded automobile insurance companies will benefit from understanding if CSR affects EPS and value creation so they can plan CSR spending and stakeholder management strategies. Grounded in the theoretical framework of stakeholder management theory and signaling theory, the purpose of this quantitative ex-post facto study was to determine if there was a relationship between charitable donations, community development spending, environmental spending, and EPS. Data were collected from …
Consumers Perspectives On Using Biometric Technology With Mobile Banking, Rodney Alston Clark
Consumers Perspectives On Using Biometric Technology With Mobile Banking, Rodney Alston Clark
Walden Dissertations and Doctoral Studies
The need for applying biometric technology in mobile banking is increasing due to emerging security issues, and many banks’ chief executive officers have integrated biometric solutions into their mobile application protocols to address these evolving security risks. This quantitative study was performed to evaluate how the opinions and beliefs of banking customers in the Mid-Atlantic region of the United States might influence their adoption of mobile banking applications that included biometric technology. The research question was designed to explore how performance expectancy (PE), effort expectancy (EE), social influence (SI), facilitating conditions (FC), perceived credibility (PC), and task-technology fit (TTF) affected …
Recruitment Strategies For Talent Management In Information Technology, Janea M. Milburn
Recruitment Strategies For Talent Management In Information Technology, Janea M. Milburn
Walden Dissertations and Doctoral Studies
Recruiting skilled personnel is an essential task of managers, and the cost of an unfavorable recruitment strategy could result in productivity loss, low company morale, and turnover. Grounded in the competency-based human resource management model, the purpose of this qualitative single case study was to explore strategies information technology (IT) hiring managers used to recruit skilled personnel. Participants were five IT hiring managers from one tax collection agency in Maryland who successfully recruited skilled IT personnel. Data were collected from semistructured interviews and a review of organizational documents, analyzed using thematic analysis. Four themes emerged: identifying competencies for occupations, college …
A Multicase Study Of Critical Success Factors Of Self-Service Business Intelligence Initiatives, Eva Shepherd
A Multicase Study Of Critical Success Factors Of Self-Service Business Intelligence Initiatives, Eva Shepherd
Walden Dissertations and Doctoral Studies
Information technology (IT) managers have sparse information on the critical success factors (CSFs) needed for self-service business intelligence (SSBI) initiatives among casual users. The purpose of this qualitative, multicase study was to describe Business Intelligence (BI) experts’ views on the CSFs needed for self-service BI initiatives among casual users in the post-implementation stage. To meet this purpose, a multicase study design was used to collect data from a purposeful sample of 10 BI experts. Semistructured interviews, archival data, and reflective field notes drove the credibility of the multicase study’s findings through data triangulation. Two conceptual models framed this study: Lennerholt …
An Exploration Of Principal Instructional Leadership Increasing Instructional Capacity Through Collaborative Relationships, Michael Henry Myers
An Exploration Of Principal Instructional Leadership Increasing Instructional Capacity Through Collaborative Relationships, Michael Henry Myers
Walden Dissertations and Doctoral Studies
State and federal mandates designed to increase student learning and development through principal instructional leadership are based on research that demonstrates the potential benefits teacher collaboration can have on teacher efficacy, school culture, and student learning; however, many principals are inadequately trained for instructional leadership roles that utilize collaboration. The problem this study investigated is the lack of research about successful instructional leaders using collaboration to increase the instructional capacity of the teachers in high-achieving, suburban high schools. High-quality teaching is important and requires the collective skills and expertise of well-trained teachers. The organizational development theories of McGregor, the adult …
Exploring Preclinical Contract Research Organization Strategic Partnerships, John Cody Resendez
Exploring Preclinical Contract Research Organization Strategic Partnerships, John Cody Resendez
Walden Dissertations and Doctoral Studies
The strategies contract research organizations (CROs) use to develop relationships with pharmaceutical/biotech company clients are not well defined but can bring drugs to market faster, safer, cheaper, and with an innovative approach to partnership and scientific collaboration. Grounded in Porter’s competitive advantage theory, the comparative advantage theory of competition, and the resource-based view of strategy, the purpose of this qualitative multiple case study was to explore the lived experiences of nine key senior level decision makers in the pharmaceutical, biotech, and CRO industries, selected using a stratified purposeful sampling technique, to determine the benefit of partnerships between the CRO and …
Leader Strategies That Increase Employee Performance In The Nigerian Public Sector, Oluwashola Martha Elias-Fatile
Leader Strategies That Increase Employee Performance In The Nigerian Public Sector, Oluwashola Martha Elias-Fatile
Walden Dissertations and Doctoral Studies
AbstractLow employee performance can hinder productivity in the Nigerian public sector. Leaders of public sector organizations in Nigeria who lack strategies to increase employees’ performance experience decreased productivity. Grounded in transformational leadership theory, the purpose of this qualitative multiple case study was to explore strategies leaders in the Nigerian public sector used to increase employee performance. Participants were four public sector leaders in Nigeria who successfully developed and implemented strategies to increase employee performance. Data were collected from semistructured interviews and internal and external documents, such as training programs, training calendars, meeting agendas, staff letters of recommendation, and staff handbooks. …
Relationship Between Employee Perception Of Work Experience, Employee Perception Of Supervisors, And Intent To Leave, Kathryn F. Denning
Relationship Between Employee Perception Of Work Experience, Employee Perception Of Supervisors, And Intent To Leave, Kathryn F. Denning
Walden Dissertations and Doctoral Studies
Employee turnover can be costly; estimates for recruiting and training new hires are between 90% and 200% of the employee's annual salary. Understanding employee intent to leave is critical for managers to reduce turnover rates. Grounded in Herzberg’s two-factor model, the purpose of this quantitative correlational study was to examine the relationship between federal government agency employees' perception of their work experience, employee perception of supervisors, and employee intent to leave. Secondary data from 359,120 completed surveys from the 2020 Federal Employee Viewpoint Survey (FEVS) were analyzed. The results of the binary logistic regression were significant, X2 (359,120) = 17609.539, …
Employee Retention Strategies In The Quick Service Restaurant Industry, Jason Gorham
Employee Retention Strategies In The Quick Service Restaurant Industry, Jason Gorham
Walden Dissertations and Doctoral Studies
Organizations whose managers cannot retain their employees often experience additional hiring and training costs, a loss of continuity and productivity, and risk damaging employee morale. Some managers in the quick-service restaurant industry (QSRI) lack strategies to retain employees, thereby adding to an organization’s expense. Grounded in the transformational leadership theory, the purpose of this single case study was to explore employee retention strategies in the QSRI. The eight participants were managers of two restaurants in the QSRI located in the Midwest who have successfully implemented employee retention strategies. Data were collected through semistructured interviews and a review of company documents …
Preventing Injuries And Fatalities In Inherently Dangerous Work Environments, Markeith Porter
Preventing Injuries And Fatalities In Inherently Dangerous Work Environments, Markeith Porter
Walden Dissertations and Doctoral Studies
Shipyard safety programs have uncertainty and vulnerability. Shipyard program managers are concerned with safety to mitigate negative business system performance because of unplanned safety events. Grounded in the contingency theory, the purpose of this qualitative single case study was to explore the strategies managers use to mitigate liability claims associated with the high numbers of injuries and fatalities in dangerous work environments. The participants were three program manager representatives in the American Southwest who use successful strategies to reduce injuries and fatalities in the shipyard industry. The data were collected using semistructured interviews, public documents and analyzed using a six-step …
Relationship Between Employee Satisfaction And Patient Satisfaction Within The Veterans Affairs Health Care System, Krista Penn
Relationship Between Employee Satisfaction And Patient Satisfaction Within The Veterans Affairs Health Care System, Krista Penn
Walden Dissertations and Doctoral Studies
Within health care organizations, the experience of care is a critical measure of the quality of a health care system and is an important measure of success. Over the past several years, the quality and experience of care have been criticized within the Veterans Health Administration. Veterans Health Administration hospitals suffer from low patient satisfaction scores and high nurse turnover rates. Research shows a correlation between patient satisfaction and employee satisfaction within other health care organizations, yet there has been limited research on whether this type of relationship exists within facilities across the Veterans Health Administration. Using Donabedian’s quality health …
Succession Planning Strategies For Small Family-Owned Businesses, Samuel Buckner Jr
Succession Planning Strategies For Small Family-Owned Businesses, Samuel Buckner Jr
Walden Dissertations and Doctoral Studies
Some business owners lose young, skillful midlevel leaders to competitors because of limited training to prepare a potential successor for senior leadership roles. Family business owners lack succession strategies to transfer business operations to a junior leader that can lead to business closure and increased community unemployment. Using the transformational leadership framework, the purpose of this multiple case study was to explore the succession planning strategies that small family-owned business owners use to train the next generation of leaders in the southeastern region of the United States. The data sources included a semistructured interview with two business owners and leadership …
Strategies For Implementing A Successful Customer Relationship Management System, Samuel Adebayo
Strategies For Implementing A Successful Customer Relationship Management System, Samuel Adebayo
Walden Dissertations and Doctoral Studies
Customer relationship management (CRM) software implementation fails in thepackaging industry because of ineffective CRM implementation strategies. Effective strategies for CRM software implementation are essential to CRM managers for improving CRM project success rates. Grounded in Kano’s customer satisfaction theory, the purpose of this qualitative multiple case study was to explore the strategies CRM managers in the packaging industry used to operate a profitable business. Data were collected through semi-structured interviews and documents of CRM strategies. Participants were four CRM managers located in Illinois who had a minimum of 10 years of successfully managing CRM systems with high success rates. Data …
Leadership Strategies Of Successful Women-Owned Businesses In Cameroon, Henry Ntoko Ajieh
Leadership Strategies Of Successful Women-Owned Businesses In Cameroon, Henry Ntoko Ajieh
Walden Dissertations and Doctoral Studies
Lack of leadership skills in women-led businesses can result in high business failure rates. Women business owners who do not know how to improve their leadership skills could face difficulties succeeding in business. Grounded in the transformational leadership theory, the purpose of this multiple case study was to explore strategies that women business owners in the events planning business use to improve leadership skills to succeed in business beyond 5 years. The participants included five women in the events planning business in Cameroon, Central Africa, who successfully developed strategies to improve leadership skills to succeed in business beyond 5 years. …
The Efficacy Of Interpersonal Skills On Sales Production Among Pharmaceutical Salespeople, John Todd White
The Efficacy Of Interpersonal Skills On Sales Production Among Pharmaceutical Salespeople, John Todd White
Walden Dissertations and Doctoral Studies
The pharmaceutical industry relies heavily on sales to stimulate growth, support research and development, and remain solvent. A review of the literature revealed there is limited insight on the impact of interpersonal skills on sales performance. This study addressed the role of interpersonal skills in a pharmaceutical salesperson’s performance in terms of total sales income, which includes salary, bonuses, and commissions. Gardner’s (1983) multiple intelligences theory, specifically interpersonal skills, served as the study’s framework. The Conversational Skills Rating Scale (CSRS) was used to assess interpersonal skill level. Additionally, the relationship between salesperson tenure and the number of sales meetings attended …
Sustainability Strategies For Small Business Organizations, Tajudeen O. Olatunji
Sustainability Strategies For Small Business Organizations, Tajudeen O. Olatunji
Walden Dissertations and Doctoral Studies
Small and medium-sized enterprises (SMEs) are essential to every nation’s economic growth, including the United States, but more than 67% of SMEs fail within the first 10 years. When SMEs implement long term business sustainability strategies, they continue to generate business and remain profitable, enabling SMEs to remain viable and contribute to local community employment opportunities. Using entrepreneurship theory as the conceptual framework, the purpose of this multiple case study was to explore strategies used by 3 SME owners in the northeastern region of the United States to sustain their businesses beyond 10 years. Data were collected using semistructured interviews …
Survival Strategies For Information Technology Startups Beyond 5 Years, Matthew Singer
Survival Strategies For Information Technology Startups Beyond 5 Years, Matthew Singer
Walden Dissertations and Doctoral Studies
AbstractEntrepreneurship is a leading avenue for job creation in the United States. The lack of access to necessary resources negatively impacts nascent IT-based entrepreneurs’ ability to sustain their business beyond 5 years of beginning operations. Grounded in stakeholder theory, the purpose of this qualitative multiple case study was to explore strategies founders of IT-based entrepreneurial ventures use to survive in business for more than 5 years. The participants comprised 4 entrepreneurial IT founders in San Francisco who effectively used strategies to survive beyond 5 years. Data were collected through semistructured interviews and a review of company documents. Yin’s 5-phase process …
Preventable Error Reduction Leadership Strategies Of Nurse Managers In A Hospital Setting, Sedrick Diego Bedolla
Preventable Error Reduction Leadership Strategies Of Nurse Managers In A Hospital Setting, Sedrick Diego Bedolla
Walden Dissertations and Doctoral Studies
AbstractPreventable medical errors in the healthcare industry account for hundreds of thousands of patient deaths annually. Nurse managers strive to develop strategies to reduce incidences of preventable medical error and increase patient safety in their organization to improve performance and reduce harm in the healthcare industry. Grounded in the complex adaptive systems theory, the purpose of this qualitative single case study was to explore strategies nurse managers use to reduce the rate of preventable medical errors among employees. The participants comprised 6 nurse managers who successfully used strategies to lower the rate of preventable errors in a healthcare facility in …
Leadership Strategies And Retention In Government Agencies, Desiree Nicole Andrus
Leadership Strategies And Retention In Government Agencies, Desiree Nicole Andrus
Walden Dissertations and Doctoral Studies
AbstractLow retention creates a loss of talent, and an unstable workforce harms employee performance and productivity, significantly decreasing internal proficiency. Grounded in the transformational leadership theory, the purpose of this single case study was to explore strategies government leaders use to enhance employee retention. The participants consisted of four supervisory government employees in a single agency in Washington D.C. Data were collected through semistructured interviews and follow-up member checking, direct observations, and a review of organizational documents. Data were analyzed using thematic analysis; four themes emerged: idiosyncratic employee engagement, specific relational transmissions, promotion of diversity, and stimulating psychological incentives. A …
Strategies Worker-Owned Cooperatives Use To Remain Profitable During Economic Downturns, Termaine Davis
Strategies Worker-Owned Cooperatives Use To Remain Profitable During Economic Downturns, Termaine Davis
Walden Dissertations and Doctoral Studies
New managers of worker-owned cooperatives who fail to adapt to changing conditions can threaten the organization’s viability. Some new managers of worker-owned cooperatives may lack the strategies they need to maintain consistent employment levels during economic downturns. Grounded in the expected utility theory, the purpose of this qualitative multiple case study was to explore the strategies used by managers of worker-owned cooperatives to maintain consistent employment levels during sustained periods of low revenue. Participants comprised seven managers of worker-owned cooperatives with a minimum of 5 years’ experience in the Midwest of the United States managing cooperatives during sustained periods of …
Strategies Women Business Owners Use To Sustain Their Enterprises Beyond 5 Years, Alyce Herndon
Strategies Women Business Owners Use To Sustain Their Enterprises Beyond 5 Years, Alyce Herndon
Walden Dissertations and Doctoral Studies
Women business owners lacking adequate business knowledge often fail within the first 5 years. Business knowledge is a critical competency for women to compete, grow, and survive in business for more than 5 years. Grounded in the organizational life cycle model, the purpose of this qualitative multiple case study was to explore the strategies that women business owners used to sustain their enterprises for more than 5 years. Data were collected through face-to-face interviews with 7 women business owners in Missouri, member checking, and a review of company documents. Data were analyzed using Yin’s 5-step process: compiling, disassembling, reassembling, interpreting, …
Strategies For Improving Performance Management In Small And Medium Enterprises, Joseph Winingar
Strategies For Improving Performance Management In Small And Medium Enterprises, Joseph Winingar
Walden Dissertations and Doctoral Studies
Ineffective performance management in small and medium enterprises (SMEs) can inhibit organizational growth. SME leaders understand that a lack of organizational growth can lead to business failure. The purpose of this qualitative multiple case study, guided by the leader-member exchange theory, was to explore strategies SME leaders used to support performance management to promote organizational growth. The participants included 7 leaders of SMEs with at least 3 years of leadership experience of successfully using performance management strategies to promote SME organizational growth in Washington, DC. These leaders participated in semi structured individual interviews that were conducted virtually. Qualitative thematic analysis …
Training Strategies For Increasing Employee Job Satisfaction And Retention In The Hospitality Industry, Felix Ledoux Djeumo Sandjong
Training Strategies For Increasing Employee Job Satisfaction And Retention In The Hospitality Industry, Felix Ledoux Djeumo Sandjong
Walden Dissertations and Doctoral Studies
AbstractHigh voluntary employee turnover remains one of the most critical issues managers are striving to resolve. A lack of strategies to reduce high voluntary employee turnover by hospitality managers leads to low employee retention and loss. Grounded in McClelland’s needs theory, the purpose of this multiple case study was to explore strategies hospitality small business leaders use to implement effective training programs leading to an acceptable level of employee retention. The participants were five hospitality small business leaders in the Washington, DC area who directed their companies’ training programs and increased employee retention through implementing effective training programs. Data were …
How Managers Of Nonfranchised Restaurants Use Training To Improve Customer Satisfaction, Waldell Terrell Graves
How Managers Of Nonfranchised Restaurants Use Training To Improve Customer Satisfaction, Waldell Terrell Graves
Walden Dissertations and Doctoral Studies
Customer satisfaction is a factor that significantly influences profits and overall business success. Understanding the dynamics of customer satisfaction and its relationship to profits, job security, and the overall customer experience is critical for restaurant managers. Grounded in the service quality theory, the purpose of this multiple case study was to explore strategies nonfranchised restaurant managers use to improve customer satisfaction. The participants comprised five nonfranchised restaurant managers in central Delaware who successfully improved customer satisfaction. Data were collected from semistructured interviews and research notes, then analyzed using content analysis. Four themes emerged: continuous on-the-job training, manager observations and customer …
Funding Strategies For Nonprofit Animal Shelter Leaders, Destiny Reeder
Funding Strategies For Nonprofit Animal Shelter Leaders, Destiny Reeder
Walden Dissertations and Doctoral Studies
Nonprofit animal shelters provide vital services to the community and improve the overall well-being of animals. Many animal shelters, however, face the challenge of insufficient funding. Some nonprofit animal shelter leaders are burdened with financial uncertainty because of a lack of funding strategies for operational stability and survival. Grounded in the resource dependency theory, the purpose of this qualitative multiple case study was to explore strategies that nonprofit animal shelter leaders use to obtain funding. The participants comprised three nonprofit animal shelter leaders in Maryland. Data were collected from semistructured telephone interviews and public financial reports. Data analysis was conducted …
Strategies Nonprofit Organization Leaders Use To Increase Human And Financial Resources, Karen Linyard
Strategies Nonprofit Organization Leaders Use To Increase Human And Financial Resources, Karen Linyard
Walden Dissertations and Doctoral Studies
Some nonprofit organization leaders have limited access to the resources needed to manage the organization's day-to-day needs. Nonprofit leaders without effective strategies to increase human and financial resources may lack the resources to address the mission, sustain, and effectively grow as a successful organization. Grounded in the stakeholder theory, the purpose of this qualitative single case study was to explore the strategies leaders of a nonprofit organization used to increase human and financial resources needed to sustain and effectively grow as a successful organization to address their mission. The participants comprised three leaders from one nonprofit organization in the southern …
The Effects Of Foreign Direct Investment On Gender Inequality In Uganda, Peter Oogu
The Effects Of Foreign Direct Investment On Gender Inequality In Uganda, Peter Oogu
Walden Dissertations and Doctoral Studies
Abstract Gender inequality is one of the greatest global development challenges. In the developing countries, including those in Sub-Saharan Africa, work-place gender inequality hinders the emancipation of women. The purpose of this quantitative study was to analyze the effects of foreign direct investment on gender inequality in the Ugandan private sector. Chabot and Duyvendak’s transnational diffusion theory and Becker’s theory of economic discrimination formed the theoretical foundation for the study. The research questions dealt with the relationship between foreign direct investment and the percentage of female workers, the percentage of women in leadership positions, and the gender wage gap in …
The Effect Of Victim’S Responses To Coercive Sexual Harassment On Bystander Intentions And Moral Perceptions, Inna M. Learn
The Effect Of Victim’S Responses To Coercive Sexual Harassment On Bystander Intentions And Moral Perceptions, Inna M. Learn
Walden Dissertations and Doctoral Studies
Female graduate students are targets of coercive sexual harassment (SH) three times more than female undergraduates; 67.8% of their harassers were university faculty. While SH victims expected peer support, peers often socially rejected female victims of coercive SH. Gray and Wegner’s theory of dyadic morality and Bowes-Sperry and O’Leary-Kelly’s bystander response model guided this quantitative study to examine the effect of victim response on helping intentions by peers. After reading the same vignette that described coercive SH, 207 student participants read one of four randomly assigned victim’s responses: victim did nothing, directly confronted the professor during the incident, sought peer …
How The Rise In Student Loan Debt Affects Residential Real Estate, Heather Nicole Dufour
How The Rise In Student Loan Debt Affects Residential Real Estate, Heather Nicole Dufour
Walden Dissertations and Doctoral Studies
Student loan debt has increased significantly over the past several years. At the same time, there has been a historic drop in first-time home buyers. What remains uncertain is if these two trends are related. The purpose of this quantitative study was to determine the relationship between student loan debt and home ownership for young adults in the United States. The theoretical foundation focused on consumer behavior through Maslow’s motivation-need theory. Individual-level longitudinal data from the National Longitudinal Survey of Youth 1997 was used to examine more than 3,000 participants’ responses regarding their student loan debt and home ownership status, …