Open Access. Powered by Scholars. Published by Universities.®

Business Commons

Open Access. Powered by Scholars. Published by Universities.®

PDF

Walden Dissertations and Doctoral Studies

2023

Discipline
Keyword

Articles 1 - 30 of 248

Full-Text Articles in Business

Efficacy Of Problem-Based Learning Over Traditional Pedagogy On U.S. Cpa Practice Exam Performance Among Chinese Accounting University Students, Bing Ouyang Dec 2023

Efficacy Of Problem-Based Learning Over Traditional Pedagogy On U.S. Cpa Practice Exam Performance Among Chinese Accounting University Students, Bing Ouyang

Walden Dissertations and Doctoral Studies

No abstract provided.


The Relationship Between Counterproductive Work Behavior And Emotional Intelligence Among Leaders In Corrections, John Fitzgerald Caraway Jan 2023

The Relationship Between Counterproductive Work Behavior And Emotional Intelligence Among Leaders In Corrections, John Fitzgerald Caraway

Walden Dissertations and Doctoral Studies

The need for soft skills in corrections and law enforcement continues to be polarized in the media, and the courts, costing organizations billions in litigation and, in some cases, costing the lives for which the individuals have sworn to protect. The purpose of this quantitative correlational study aimed to examine the relationship between counterproductive work behavior (CWB) and emotional intelligence (EI). The research questions focused on the relationship between CWB and EI among leaders in corrections with age, gender, education, and veteran status as control variables. The relationship between a leader's CWB and their EI was not known. The theoretical …


Effective Strategies To Sustain Small African American Food Service Businesses Beyond 5 Years, Alvin West Jan 2023

Effective Strategies To Sustain Small African American Food Service Businesses Beyond 5 Years, Alvin West

Walden Dissertations and Doctoral Studies

AbstractAfrican American small food service business owners contribute to national and local economies; however, only 45% of them sustain their businesses beyond 5 years. African American small food service business owners are concerned with the lack of effective business strategy implementation, as it is the number one predictor of actual business failure. Grounded in the general systems theory, the purpose of this qualitative multiple case study was to explore strategies African American small food service business owners used to sustain their businesses beyond 5 years. The participants were seven African American small food service business owners in the southeastern United …


Business Sustainability Among Women Entrepreneurs In Ghana, Gabriel Yaw Asante Jan 2023

Business Sustainability Among Women Entrepreneurs In Ghana, Gabriel Yaw Asante

Walden Dissertations and Doctoral Studies

Women entrepreneurs in Ghana are not prepared for entrepreneurship and face individual and contextual barriers that include social, cultural, economic, political, demographic, institutional, and technological perceived support. Guided by the institutional theory, the purpose of this qualitative exploratory multiple case study was to explore business strategic information that women entrepreneurs in Ghana need to learn to make their business sustainable beyond 5 years. Ten successful women entrepreneurs from 5 industries in Ghana, who had the training, experience, and information on the causes of business failure and had applied that information to gain business sustainability beyond 5 years, were recruited. Data …


Independent Restaurant Owners’ Strategies For Acquiring, Managing, And Retaining Organizational Knowledge, Skills, And Abilities, Alice Nelson Sidibe Jan 2023

Independent Restaurant Owners’ Strategies For Acquiring, Managing, And Retaining Organizational Knowledge, Skills, And Abilities, Alice Nelson Sidibe

Walden Dissertations and Doctoral Studies

Independent restaurant owners face challenges of slim profit margins and postpandemic labor shortages without the benefit of additional support their franchised counterparts receive. Independent restaurant owners are concerned about these external pressures making them more vulnerable to closure during economic downturns. Previous researchers have not explored how to use organizational knowledge, skills, and abilities (KSAs) to achieve success within an independent restaurant. Grounded in resource-based view theory, the purpose of this qualitative multiple-case study was to explore strategies that independent restaurant owners use to acquire, manage, and retain KSAs and sustain their business beyond five years. The participants were three …


Mitigating Supply Chain Disruptions In Retail Discount Department Stores, Anthony T. Patton Jan 2023

Mitigating Supply Chain Disruptions In Retail Discount Department Stores, Anthony T. Patton

Walden Dissertations and Doctoral Studies

Supply chain disruptions can have adverse effects on business outcomes. Retail industry supply chain leaders are concerned with supply chain disruptions because supply chain disruptions can lead to dissatisfied customers and loss of profits. Grounded in game theory, the purpose of this multiple case study was to explore strategies four retail industry supply chain leaders in Northern Illinois and Northwest Indiana implemented to mitigate the effects of supply chain disruptions. Data were collected using semistructured virtual interviews with four retail industry supply chain leaders and a review of company documents. Through thematic analysis, four themes emerged: (a) choosing appropriate inventory …


Internal Control Strategies To Limit Nonprofit Organization Fraud And Embezzlement Costs., Ralston K. Tracey Jan 2023

Internal Control Strategies To Limit Nonprofit Organization Fraud And Embezzlement Costs., Ralston K. Tracey

Walden Dissertations and Doctoral Studies

AbstractEmployee intent to commit fraud and embezzlement costs has the potential for adverse business outcomes. Nonprofit leaders are concerned with employee fraud and embezzlement costs as it is the main predictor of employee wrongdoing and increase the chances of their organization's failure. Grounded in fraud triangle theory, the purpose of this qualitative multiple-case study was to explore internal control strategies nonprofit leaders use to limit fraud and embezzlement costs. The participants were eight leaders from four nonprofit organizations in the Southeastern United States who successfully used strategies to prevent fraudulent financial losses in their organizations. Data were collected from semistructured …


Black/African American Men’S Lived Experiences Of Workplace Colorism Bullying, Dr. Benjamin K. Spady Ph.D Jan 2023

Black/African American Men’S Lived Experiences Of Workplace Colorism Bullying, Dr. Benjamin K. Spady Ph.D

Walden Dissertations and Doctoral Studies

Bullying in the U.S. workplace is an ongoing issue that transcends industry boundaries due to perpetrators’ ineffectiveness in viewing all coworkers as equals. The purpose of this qualitative interpretative phenomenological analysis study was to explore the lived experiences of Black/African American men who endure workplace colorism bullying. Critical race theory provided the conceptual framework, which labeled racism as an omnipresent systemic force. Semistructured interview data were collected from six Black/African American men who resided in the United States and who were bullied in the workplace within the past 20 years. Data were coded via open coding to discover themes. The …


Examining The Relationship Of Social Inclusion On Job Satisfaction And Turnover Intentions Of Us Post-9/11 Veterans, Sheree' L. Peters Jan 2023

Examining The Relationship Of Social Inclusion On Job Satisfaction And Turnover Intentions Of Us Post-9/11 Veterans, Sheree' L. Peters

Walden Dissertations and Doctoral Studies

Many American veterans return to the civilian workforce and report having problems reintegrating into society, as well as finding their role in the new corporate social realms. Over 80% leave their civilian jobs within the first two years of employment, and over 70% report experiencing feelings of loneliness. Recently, the World Health Organization reported that the lack of perceived social inclusion also has a significant economic impact on both individuals and societies. A quantitative, nonexperimental methodology was used to examine the moderating relationship of social inclusion on the relationship between job employee turnover intentions of post-9/11 enlisted veterans. This study …


Relationship Between Opportunity For Advancement, Salary/Pay, And Retail Salesperson Turnover Intentions, Edith Mae Thompson Jan 2023

Relationship Between Opportunity For Advancement, Salary/Pay, And Retail Salesperson Turnover Intentions, Edith Mae Thompson

Walden Dissertations and Doctoral Studies

AbstractEmployee turnover intention is the principal antecedent and predictor of employee turnover behavior, which is a substantial threat to automotive retail dealerships’ current and future organizational performance. Understanding employee turnover intentions is vital for dealership general managers to reduce salesperson turnover, manage dealership costs, and maintain dealership competitive advantages. Grounded in Herzberg’s two-factor theory, the purpose of this quantitative correlational study was to examine the relationship between opportunity for advancement, salary/pay, and employee turnover intention among automobile salespeople. Using an online survey administered by Survey Monkey, data were collected from 76 retail salespeople in Tennessee, Kentucky, and Alabama. The survey …


Relationship Between Opportunity For Advancement, Salary/Pay, And Retail Salesperson Turnover Intentions, Edith Mae Thompson Jan 2023

Relationship Between Opportunity For Advancement, Salary/Pay, And Retail Salesperson Turnover Intentions, Edith Mae Thompson

Walden Dissertations and Doctoral Studies

AbstractEmployee turnover intention is the principal antecedent and predictor of employee turnover behavior, which is a substantial threat to automotive retail dealerships’ current and future organizational performance. Understanding employee turnover intentions is vital for dealership general managers to reduce salesperson turnover, manage dealership costs, and maintain dealership competitive advantages. Grounded in Herzberg’s two-factor theory, the purpose of this quantitative correlational study was to examine the relationship between opportunity for advancement, salary/pay, and employee turnover intention among automobile salespeople. Using an online survey administered by Survey Monkey, data were collected from 76 retail salespeople in Tennessee, Kentucky, and Alabama. The survey …


Customer Relationship Management In The Hotel Industry, Lakewa Davis Jan 2023

Customer Relationship Management In The Hotel Industry, Lakewa Davis

Walden Dissertations and Doctoral Studies

The inability to satisfy customers in the hospitality industry is a concern for business managers, as a decrease in customer satisfaction can lead to unhappy customers, which adversely affects business performance and profitability. Grounded in the customer relationship management theory, the purpose of this qualitative multiple-case study was to explore how managers of boutiques improve customer satisfaction and increase profitability. Participants were four boutique hotel managers in the metro Detroit area who successfully improved customer satisfaction and increased profitability. Data were collected from semistructured interviews, customer reviews, hotel website documents, customer indices, and hotel industry reports. Data were analyzed using …


Strategies To Reduce Employee Turnover In The Insurance Industry, Ebony Phillips Jan 2023

Strategies To Reduce Employee Turnover In The Insurance Industry, Ebony Phillips

Walden Dissertations and Doctoral Studies

Employee turnover continues to increase in the insurance industry because no minimum skill or education level is required to enter the U.S. insurance industry. Insurance leaders are concerned with reducing employee turnover, as it creates a risk to employee productivity and profitability. Grounded in Herzberg’s two-factor theory of motivation, the purpose of this qualitative multiple-case study was to explore strategies five insurance leaders from central Kansas used to reduce employee turnover. Data were collected using semistructured virtual interviews and a review of company records. Data were analyzed using Yin’s five-step approach, and three themes emerged: (a) supportive leadership, (b) incentives/benefits, …


Strategies For Promoting Inclusion And Employee Engagement To Improve Remote Teams’ Performance, Bruce Edward Richardson Jan 2023

Strategies For Promoting Inclusion And Employee Engagement To Improve Remote Teams’ Performance, Bruce Edward Richardson

Walden Dissertations and Doctoral Studies

External factors such as the pandemic have forced organizational leaders to embrace flexible work structures. Differences in remote versus collocated workplaces escalate the importance for company leaders to uncover strategies to maintain employee engagement and performance. Grounded in the organizational support theory, the purpose of this qualitative multiple-case study was to explore strategies leaders of remote, diverse teams with high engagement and inclusion use to achieve high team performance. Data were collected using semistructured interviews from a purposeful sampling of five nationally distributed managers. A thematic analysis uncovered three themes: flexible leadership behavior, fair execution of human resource policy and …


Managerial Strategies To Improve Warehouse Safety Culture, Rasheen J. Chatmon Jan 2023

Managerial Strategies To Improve Warehouse Safety Culture, Rasheen J. Chatmon

Walden Dissertations and Doctoral Studies

An unsuccessful safety program can negatively affect warehouse efficiency, profitability, and reputation. To provide a safe work environment, warehouse leaders need guidance on establishing policies and training to ensure that all employees are adequately trained and understand the safety expectations of the organization. Grounded in high-reliability organization theory, the purpose of this qualitative single-case study was to explore managerial strategies to improve the warehouse safety culture. The participants were five warehouse managers who demonstrated the ability to successfully improve their organization's safety culture. Data were collected through virtual semistructured interviews and reviews of organizational documentation. The data were analyzed using …


Strategies Aircraft Manufacturing Organizational Leaders Use For Proper Material Pricing, Chin Kuei Jen Jan 2023

Strategies Aircraft Manufacturing Organizational Leaders Use For Proper Material Pricing, Chin Kuei Jen

Walden Dissertations and Doctoral Studies

The lack of proper material pricing strategies can challenge manufacturers’ profitability and growth. Aircraft manufacturing leaders are concerned because understanding and developing material pricing strategies are essential to increasing profitability. Grounded in price theory, the purpose of this qualitative single case study was to explore strategies aircraft manufacturing organizational leaders use for proper material pricing estimates. The participants were four aircraft manufacturing organizational leaders from a successful aircraft manufacturing business located in the state of Georgia. Data were gathered from semistructured interviews and document reviews and analyzed using Yin’s five step approach. The four themes that emerged were the impact …


Strategies For Improving Supply Chain Management In United Nations Peacekeeping Missions, Mirjana Mazar Jan 2023

Strategies For Improving Supply Chain Management In United Nations Peacekeeping Missions, Mirjana Mazar

Walden Dissertations and Doctoral Studies

Managers of the United Nation’s humanitarian operations are under rigid pressure to deliver their programs efficiently due to 75% of supply chains experiencing disruptions, accounting for 60 to 80% of the expenses due to limited funding and increasing scrutiny by member states. Humanitarian operations are inextricably linked to the performance of a supply chain. Therefore, if the supply chain managers in the United Nations (UN) fail to understand and adopt dynamic capabilities, they can experience operational underperformance, affecting trust from financial supporters. Grounded on dynamic capability theory, the purpose of this qualitative multiple-case study was to explore strategies that executive …


Leadership Strategies Supply Chain Managers Use In Adopting Innovative Technology, Bukola Loveth Olowo Jan 2023

Leadership Strategies Supply Chain Managers Use In Adopting Innovative Technology, Bukola Loveth Olowo

Walden Dissertations and Doctoral Studies

Supply chain managers face challenges when adopting new technologies to remain competitive and satisfy consumer demands involving expedited delivery of food and services. Supply chain managers who fail to adopt new technology have a decreased propensity to stay competitive. Grounded in the transformation leadership theory, the purpose of this qualitative multiple-case study was to explore leadership strategies supply chain managers use in adopting innovative technology. Participants were six supply chain managers who successfully used leadership strategies to adopt new innovative technology. Sources for data collection were semistructured interviews, company archival documents, and field notes. Research data were analyzed via thematic …


Cultural Humility As A Predictor Of Intention To Leave Moderated By Authentic Leadership, Dennis Whitfield Jan 2023

Cultural Humility As A Predictor Of Intention To Leave Moderated By Authentic Leadership, Dennis Whitfield

Walden Dissertations and Doctoral Studies

The problem addressed in this research was the inappropriate treatment of multicultural individuals by their immediate supervisors and the need for a thorough examination of cultural humility in organizational settings. This quantitative study used linear regression and moderation analyses to examine the relationship between cultural humility and intention to leave moderated by authentic leadership to determine how the participants’ perception of cultural humility in their immediate supervisor predicted their intention to leave. Another purpose was to examine whether authentic leadership moderated the relationship with intention to leave. The theoretical framework for this study included cultural humility, authentic leadership, and intention …


Strategies For Increasing Employee Engagement In Media Organizations, Mercedeez Porsché, Ellexus Byrd Jan 2023

Strategies For Increasing Employee Engagement In Media Organizations, Mercedeez Porsché, Ellexus Byrd

Walden Dissertations and Doctoral Studies

Employee engagement is crucial for the success of any organization, and disengaged employees can reduce productivity and increase costs. Media leaders are concerned with the negative impact that employee disengagement can have on firms’ profitability and competitiveness. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative multiple-case study was to explore strategies leaders use to increase employee engagement in media organizations. Participants comprised five leaders within media organizations with a local presence in Georgia who successfully implemented strategies to increase employee engagement. Data were collected through semistructured interviews and a review of online and public platforms. Data were analyzed …


Strategies Community Bank Managers Use To Address Rising Financial Regulations Compliance Costs, Therese Hortense Ngini Jan 2023

Strategies Community Bank Managers Use To Address Rising Financial Regulations Compliance Costs, Therese Hortense Ngini

Walden Dissertations and Doctoral Studies

Increasing financial regulations compliance costs have the potential for adverse business outcomes for community banks. Community bank managers are concerned about increasing financial regulations compliance costs because it is the number one predictor of community banks’ failures. Grounded in the resources-based view theory, the purpose of this qualitative single case study was to explore strategies that community bank managers use to mitigate increasing financial regulations compliance costs. The participants were 10 community bank managers and senior staff of a community bank in Maryland who successfully mitigated increasing financial regulations compliance costs. Data were collected using semistructured interviews and reviewing the …


Strategies For Promoting Inclusion And Employee Engagement To Improve Remote Teams’ Performance, Bruce Edward Richardson Jan 2023

Strategies For Promoting Inclusion And Employee Engagement To Improve Remote Teams’ Performance, Bruce Edward Richardson

Walden Dissertations and Doctoral Studies

External factors such as the pandemic have forced organizational leaders to embrace flexible work structures. Differences in remote versus collocated workplaces escalate the importance for company leaders to uncover strategies to maintain employee engagement and performance. Grounded in the organizational support theory, the purpose of this qualitative multiple-case study was to explore strategies leaders of remote, diverse teams with high engagement and inclusion use to achieve high team performance. Data were collected using semistructured interviews from a purposeful sampling of five nationally distributed managers. A thematic analysis uncovered three themes: flexible leadership behavior, fair execution of human resource policy and …


Relationship Between Strategic Dexterity, Absorptive Capacity, And Competitive Advantage, Ifechide Monyei Jan 2023

Relationship Between Strategic Dexterity, Absorptive Capacity, And Competitive Advantage, Ifechide Monyei

Walden Dissertations and Doctoral Studies

Small- and medium-sized enterprise (SME) manufacturing executives and managers are concerned with the rapid technological changes involving artificial intelligence (AI), machine learning, and big data. To compete in the global landscape, effectively managing digital and artificial intelligence changes among SME manufacturing executives and managers is critical for leaders to compete in 2023 and beyond. Grounded in the dynamic capabilities view theory, the purpose of this quantitative correlation study was to examine the relationship between strategic dexterity, absorptive capacity, and competitive advantage. The participants were 66 executives and managers of SME manufacturing organizations who use big data and analytics daily and …


Successful Innovation Strategies Of Ugandan Small And Medium Enterprises, Fidelis W. Oketch Jan 2023

Successful Innovation Strategies Of Ugandan Small And Medium Enterprises, Fidelis W. Oketch

Walden Dissertations and Doctoral Studies

Uganda’s small and medium enterprises (SMEs) face high business failure rates. Fifty percent of SMEs in Uganda fail during the first year of operations due to poor business performance stemming from the lack of innovative strategies and consistent policies for SMEs to guide their growth and development. Grounded in disruptive innovation theory, the purpose of this qualitative multiple-case study was to explore the innovation strategies leaders of SMEs in Uganda use to improve business performance. The participants included five leaders of five SMEs in Uganda with successful experience implementing innovation strategies to improve business performance. Data were collected from semistructured …


Strategies To Sustain Small Businesses In The Texas Retail Fashion Beyond 5 Years, Musa Moses Raymond Jan 2023

Strategies To Sustain Small Businesses In The Texas Retail Fashion Beyond 5 Years, Musa Moses Raymond

Walden Dissertations and Doctoral Studies

Owners of small- and medium-sized enterprises (SMEs) confront different hurdles,including difficulties with business registration, a lack of government support, and bureaucracy, thus, may require different strategies to achieve business longevity. The strategies that SME owners use to sustain their businesses past 5 years, a critical benchmark, are not fully understood, the purpose of this study was to explore strategies SME owners use to sustain their business operations beyond 5 years. The conceptual framework consisted of systems theory and the Six Sigma define, measure, analyze, improve, and control model. The participants were five SME senior-level managers at five fashion retailers in …


Lived Experiences Of African American Women Engineers Regarding Employee Engagement, Organizational Support, And Organizational Commitment, Tamika Gwendolyn Riley Jan 2023

Lived Experiences Of African American Women Engineers Regarding Employee Engagement, Organizational Support, And Organizational Commitment, Tamika Gwendolyn Riley

Walden Dissertations and Doctoral Studies

African American women are underrepresented in the engineering workforce. Limited research exists focusing on the experiences of African American women engineers. This qualitative study aimed to understand the perceived lived experiences of African American women engineers concerning employee engagement, organizational support, and organizational commitment. Relational cultural theory and feminist theory comprised the theoretical framework used to guide this descriptive phenomenological study. Data were collected using semi structured interviews with 11 African American women engineers. An inductive thematic data analysis produced 15 themes to answer the study’s three research questions. The themes that addressed the first research question, on engagement, included …


Exploring Employee Turnover In The Healthcare Industry, Gloria Scott Jan 2023

Exploring Employee Turnover In The Healthcare Industry, Gloria Scott

Walden Dissertations and Doctoral Studies

Employee turnover is a challenging issue many organizations face resulting in lost productivity, profitability, and sustainability. Nursing leaders are concerned with employee turnover because patient quality of care and safety could suffer adversely. Grounded in the context emergent turnover theory, the purpose of this qualitative multiple case study was to explore strategies nursing leaders used to reduce employee turnover. The participants were six nursing leaders of healthcare organizations in New York State. Data were collected using semistructured virtual interviews conducted by telephone and Zoom, reviewing an organization document, and company public websites. Data were analyzed using methodological triangulation to identify …


Strategies To Improve Hospital Patient Satisfaction To Increase Performance-Based Reimbursements, Celso G. Silla Iii Jan 2023

Strategies To Improve Hospital Patient Satisfaction To Increase Performance-Based Reimbursements, Celso G. Silla Iii

Walden Dissertations and Doctoral Studies

Officials from the Centers for Medicare and Medicaid Services (CMS) created the hospital valued-based purchasing (VBP) program focused on controlling cost, inefficiencies, and quality-of-care. Hospital leaders are incentivized or penalized based on meeting quality outcomes and risk millions of dollars in reimbursement if they do not meet the quality-of-care standards specified in the CMS hospital VBP program. Grounded in the transformational leadership theory, the purpose of this qualitative multiple case study was to explore strategies hospital leaders used to improve patient satisfaction to increase VBP performance-based reimbursements. Participants included eight hospital leaders from seven hospitals in California who successfully implemented …


Career Progression: Narrative Study Of Impediments Affecting Army Female Officer Advancement From Major To Lieutenant Colonel, Jeremia M. Van Jan 2023

Career Progression: Narrative Study Of Impediments Affecting Army Female Officer Advancement From Major To Lieutenant Colonel, Jeremia M. Van

Walden Dissertations and Doctoral Studies

AbstractQualitative narrative inquiry was used to understand the accounts and experiences of female officers in the United States Army that were once stationed in South Korea, who did not advance to the rank of lieutenant colonel. In today’s military, female officers still face many challenges during their advancement from Major to Lieutenant Colonel, relative to their male counterparts. The specific problem is the underrepresentation of female majors in the Army who compete for promotion to the lieutenant colonel rank. The researcher explored the experiences of 14 female Army officers that served in South Korea and sought out promotions from the …


Knowledge Management Implementation In U.S. Army Headquarters: A Case Study, David Marvin Van Laar Jan 2023

Knowledge Management Implementation In U.S. Army Headquarters: A Case Study, David Marvin Van Laar

Walden Dissertations and Doctoral Studies

This case study examined the U.S. Army’s implementation of knowledge management (KM) as an integrating process within its command and control system. The research problem explored was the U.S. Army’s attempts to measure knowledge transfer using the KM Maturity Model (KM3) and KM Assessment Tool (KMAT). The purpose was to determine levels of KM maturity and knowledge barriers that affected decision-making. The conceptual approach used Nonaka and Takeuchi’s process theory for the knowledge-based firm, combined with Argote and Hora’s framework of knowledge transfer as it applied to Moore’s concept of public value. The central research questions explored the levels of …