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Articles 31 - 50 of 50
Full-Text Articles in Business
The Reasonable Man On Tour, Laurence D. Gore
The Reasonable Man On Tour, Laurence D. Gore
Hospitality Review
The "reasonable man" standard is one to which all rational persons should subscribe. The author relates the standard to the travel industry and the fate of travels.
Disability Tourism Dollars In Western Australia Hotels, Martin O'Neill, Jane Knight
Disability Tourism Dollars In Western Australia Hotels, Martin O'Neill, Jane Knight
Hospitality Review
As the Western Australian hotel sector continues to look for new opportunities, people with disabilities are being acknowledged as a consumer group with considerable revenue earning potential. The authors report on findings from the initial stages of a three- part methodology aimed at investigating current awareness of and provision for the disability issue within the Western Australian hotel sector.
The Demands Of Globalization On The Lodging Industry, Laurence Geller
The Demands Of Globalization On The Lodging Industry, Laurence Geller
Hospitality Review
In this guest editorial the distinguished president and CEO of Strategic Hotel Capital, Inc., a leader in the lodging industry outlines his views in a paper written for the Review which was also delivered at the Credit Lyonnaise Lodging Converence in Paris in March of 1998.
Prospects Of The Hong Kong Tourism Industry, Rob Law, Catherine Cheung
Prospects Of The Hong Kong Tourism Industry, Rob Law, Catherine Cheung
Hospitality Review
Suggestions for future planning are offered to Hong Kong tourism practitioners and policy makers on the basis of estimated tourism demand, 1998 to 2007. The authors give an overview of the historical background of the Hong Kong tourism industry and use formal tourism forecasting techniques to estimate this demand.
Measuring Hotel Service Quality: Tools For Gaining The Competitive Edge, Robert C. Ford, Susan A. Bach
Measuring Hotel Service Quality: Tools For Gaining The Competitive Edge, Robert C. Ford, Susan A. Bach
Hospitality Review
As the hotel industry grows more competitive, quality guest service becomes an increasingly important part of managers' responsibility measuring the quality of service delivery is facilitated when managers know what types of assessment methods are available to them. The authors present and discuss the following available measurement techniques and describe the situations where they best meet the needs of hotel managers: management observation, employee feedback programs, comment cards, mailed surveys, personal and telephone interviews, focus groups, and mystery shopping.
Tourism: Who Needs It?, Joan S. Remington, Marcel R. Escoffier
Tourism: Who Needs It?, Joan S. Remington, Marcel R. Escoffier
Hospitality Review
Is tourism economically beneficial? If so, who benefits? How much of the money generated through tourism can be channeled into other projects so desperately needed by the community without harming the local tour market? Will tourism continue to grow forever, or is there an end in sight? The authors discuss how tourism will change in approaching the next century: and how people will change if tourism is to remain such an important economic facto
A New Vision: U.S Travel And Tourism Industry, Greg Farmer
A New Vision: U.S Travel And Tourism Industry, Greg Farmer
Hospitality Review
Greg Farmer, U.S. Under Secretary of Commerce for Travel and Tourism, envisions a new proactive role for travel and tourism in the U.S. He has written this article especially for the FIU Hospitality Review.
Tourism In The Egyptian Red Sea Area: A Responsible Development Approach, Lawrance Yu
Tourism In The Egyptian Red Sea Area: A Responsible Development Approach, Lawrance Yu
Hospitality Review
Egypt has always been a world-renowned tourism destination of antiquity. A government policy of product diversification attempts to disperse tourists more evenly in the country. The Egyptian Red Sea coast is therefore targeted as a new tourism development zone. The author identifies the new development patterns in the Egyptian Red Sea area and discusses the potential tourism impact on the coastal environment. It is recommended that a responsible development approach be adopted for coastal and marine tourism in the Egyptian Red Sea area
Intra-Regional Tourism And Challenges Facing Hong Kong's Hotel Industry, J.S. Perry Hobson, Goldwyn Ko
Intra-Regional Tourism And Challenges Facing Hong Kong's Hotel Industry, J.S. Perry Hobson, Goldwyn Ko
Hospitality Review
Asia is experiencing a rapid growth in intra-Asian tourism, and is finding that the spending priorities of these new visitor markets is quite different from traditional markets. Not only have Hong Kong's markets changed, but the economic operational environment is becoming increasingly difficult as a result of the change in sovereignty in 1997, increasing land prices, and new regulations. The current structure of the hotel industry is out of balance with the demands of these new markets. Hong Kong now needs to consider some intervention in the hotel industry to further encourage the development of properties in this mid-market.
Standards For Tourism Management Success: U.S. National Park Managers, Robert M. O'Halloran, Christopher Siew Wong
Standards For Tourism Management Success: U.S. National Park Managers, Robert M. O'Halloran, Christopher Siew Wong
Hospitality Review
National park managers are the subjects in the fifth segment of a study examining the skills and abilities needed to be successful tourism managers. The authors discuss these skills and their impact on successful tourism management.
Tourism Professionals Profile: Theme Park Managers, Robert M. O'Halloran, Christopher Siew L. Wong
Tourism Professionals Profile: Theme Park Managers, Robert M. O'Halloran, Christopher Siew L. Wong
Hospitality Review
Theme park managers are a unique group of tourism managers. Their perspectives on effective tourism management skills and abilities differ from some public sector tourism managers. The authors present the results of a study focusing on theme park managers and compare these results with those of other tourism manager groups
The Role Of Theme Parks In Tourism, Lou-Hon Sun, Muzaffer Uysal
The Role Of Theme Parks In Tourism, Lou-Hon Sun, Muzaffer Uysal
Hospitality Review
Although the theme park has been a major tourism destination in the United States, little research has been done in this industry. The growing economic significance and competition of the theme park industry ensure that the study of theme parks will emerge as a more popular research topic in the years to come. The authors review related articles and identify potential research topics in the theme park industry.
Concessions In National Parks: Responsible Tourism, Robert M. O'Halloran
Concessions In National Parks: Responsible Tourism, Robert M. O'Halloran
Hospitality Review
Concession operations in natural areas have always been a source of controversy. The objectives of profit and preservation are seen by many to be incompatible. The author will examine the relationship of national park concessions and the environments in which they operate, focusing on concession selection and operation, using responsible tourism concepts as a guide
Food Services Styles In Chinese Hotels: Traditions And Tourism Pressures Merge, Liping A. Cai, Jack D. Ninemeier
Food Services Styles In Chinese Hotels: Traditions And Tourism Pressures Merge, Liping A. Cai, Jack D. Ninemeier
Hospitality Review
Tourist often want to experience their hosts' culture including cuisines. Their reactions can be negatively influenced by vastly different customs which confront them. What can be done, for example, when traditional food serving styles violate the tourist's sanitation standards? The authors discuss a Chinese case study-- and tell what hoteliers in China gace done to make good serving more desirable, with minimal compromise to culinary traditions.
Growth Of U.S. Ecotourism And Its Future In The 1990s, Todd Mccamy
Growth Of U.S. Ecotourism And Its Future In The 1990s, Todd Mccamy
Hospitality Review
Ecotourism, a new term for low-impact nature travel, is receiving increasing attention. The author has researched the development of the U.S. ecotourism market from 1980-1989 in order to obtain data on the growth of this market segment. Factors involved in the growth of the U.S. ecotourism market are then examined in order to project the growth of this maeket during the 1990's.
Tourism Management Profiles: Implications For Tourism Education, Robert M. O'Halloran
Tourism Management Profiles: Implications For Tourism Education, Robert M. O'Halloran
Hospitality Review
Studies of state tourism directors and convention and visitor bureau directors show that there is a need for organized tourism management educations. The author discusses these studies and how they can be used in the development of tourism management education.
Issues For Managing Tourism Information, Robert M. O'Halloran, Donald F. Holecek
Issues For Managing Tourism Information, Robert M. O'Halloran, Donald F. Holecek
Hospitality Review
The need for a high quality tourism database is well known. For example, planners and managers need high quality data for budgeting, forecasting, planning marketing and advertising strategies, and staffing. Thus the concepts of quality and need are intertwined to pose a problem to the tourism professional, be they private sector or public sector employees. One could argue that collaboration by public and private sector tourism professionals could provide the best sources and uses of high quality tourism data. This discussion proposes just such a collaboration and a detailed methodology for operationalizing this arrangement.
Tourism Professionals Indicate Research Needs, Robert M. O'Halloran, Donald F. Holecek
Tourism Professionals Indicate Research Needs, Robert M. O'Halloran, Donald F. Holecek
Hospitality Review
County and local tourism officials have a great need for data to help them make their decisions. The authors surveyed professionals to determine data used and needed, the types of decisions made, and where data is obtained. The results provide a profile for information sharing.
Organizational Effectiveness Along Life-Cycle Stages: A Comparison Of Wendy's And Mcdonald's, Frederick J. Demicco
Organizational Effectiveness Along Life-Cycle Stages: A Comparison Of Wendy's And Mcdonald's, Frederick J. Demicco
Hospitality Review
"Perceptions of Organizational Effectiveness over Organizational Life Cycles" written by Kim S. Cameron and David S. Whetten, posits a theory regarding organizational effectiveness criteria change as firms develop along the life cycle continuum. Induced from observations obtained from a simulation game, the Cameron and Whetten theory is applied in this article to two real organizations, Wendy's and McDonald's, with the intention of demonstrating that this theory is applicable in "real life" situations.
Airline Deregulation, Computerized Reservation Systems, And Travel Agents, J.A. F. Nicholls
Airline Deregulation, Computerized Reservation Systems, And Travel Agents, J.A. F. Nicholls
Hospitality Review
With the beginning of airline deregulations in 1978, U.S. domestic operations were in for a period of turmoil, adjustment, vibrancy, entrepreneurship, and change. A great deal has been written about the effects of deregulation on airlines and their personnel, and on the public at large. Less attention has been paid to the effects on travel agents and on the seminal role of computerized reservations systems (CRSs) in the flowering of travel agencies. This article examines both of these phenomena.