Open Access. Powered by Scholars. Published by Universities.®
- Keyword
-
- Cybersecurity (27)
- Editorial (12)
- Information security (10)
- Africa (8)
- South Africa (8)
-
- Nigeria (7)
- Security (7)
- Developing countries (6)
- ICT (6)
- Information technology (6)
- Education (5)
- Higher Education (5)
- Information systems (5)
- Social engineering (5)
- Cybersecurity education (4)
- E-government (4)
- ERP (4)
- Higher education (4)
- Privacy (4)
- Sub-Saharan Africa (4)
- Tanzania (4)
- Technology acceptance (4)
- Training (4)
- Assessment (3)
- Business (3)
- Cyber security (3)
- Developing economies (3)
- Diversity (3)
- E-commerce (3)
- Educational technology (3)
- Publication Year
- Publication
-
- The African Journal of Information Systems (144)
- Journal of Cybersecurity Education, Research and Practice (87)
- KSU Proceedings on Cybersecurity Education, Research and Practice (82)
- Faculty and Research Publications (31)
- African Conference on Information Systems and Technology (19)
-
- Doctor of Business Administration Dissertations (6)
- Atlantic Marketing Association Proceedings (1)
- Atlantic Marketing Journal (1)
- Master of Science in Computer Science Theses (1)
- PhD in Business Administration Dissertations (1)
- Symposium of Student Scholars (1)
- The Siegel Institute Journal of Applied Ethics (1)
- Publication Type
Articles 31 - 60 of 375
Full-Text Articles in Business
Like Treating The Symptom Rather Than The Cause - The Omission Of Courses Over Terrorism In Nsa Designated Institutions, Ida L. Oesteraas
Like Treating The Symptom Rather Than The Cause - The Omission Of Courses Over Terrorism In Nsa Designated Institutions, Ida L. Oesteraas
Journal of Cybersecurity Education, Research and Practice
The National Security Agency (NSA) awards Center of Academic Excellence (CAE) designations to institutions that commit to producing cybersecurity professionals who will work in careers that reduce vulnerabilities in our national infrastructure. A review of the curricula in the 327 institutions and their degree programs reveal that only two programs offer a required course about terrorism. Given the fluid nature of terrorism and its threat to national infrastructure, the omission is concerning. It is recommended that NSA-certified cybersecurity programs begin implementing educational content that aim to teach about this emerging crime and justice issue. One suggestion is to embrace the …
Editorial, Michael E. Whitman, Herbert J. Mattord
Editorial, Michael E. Whitman, Herbert J. Mattord
Journal of Cybersecurity Education, Research and Practice
Editorial for Volume 2023, Issue 2
Service-Oriented Framework For Developing Interoperable E-Health Systems In A Low-Income Country, Bonface Abima, Agnes Nakakawa, Geoffrey Mayoka Kituyi
Service-Oriented Framework For Developing Interoperable E-Health Systems In A Low-Income Country, Bonface Abima, Agnes Nakakawa, Geoffrey Mayoka Kituyi
The African Journal of Information Systems
e-Health solutions in low-income countries are fragmented, address institution-specific needs, and do little to address the strategic need for inter-institutional exchange of health data. Although various e-health interoperability frameworks exist, contextual factors often hinder their effective adoption in low-income countries. This underlines the need to investigate such factors and to use findings to adapt existing e-health interoperability models. Following a design science approach, this research involved conducting an exploratory survey among 90 medical and Information Technology personnel from 67 health facilities in Uganda. Findings were used to derive requirements for e-health interoperability, and to orchestrate elements of a service oriented …
Phishing Attacks: A Security Challenge For University Students Studying Remotely, Blessing Nyasvisvo, Joel M. Chigada
Phishing Attacks: A Security Challenge For University Students Studying Remotely, Blessing Nyasvisvo, Joel M. Chigada
The African Journal of Information Systems
The emergence of the deadly global respiratory coronavirus disease (COVID-19) in 2019 claimed many lives and altered the way people live and behave as well as how companies operated. Considerable pressure was exerted on Institutions of Higher Learning (universities) to salvage the academic projects through the process of business model reconfiguration. Students were required to study remotely and were, therefore, exposed to phishing and scamming cyber-attacks. The effects of these attacks were examined in this study with the support of literature and empirical research leading to appropriate recommendations being proposed. Data were obtained through semi-structured interviews from students at a …
Exploring The Role Of An Organization In Implementing A Work-From-Home Strategy, Ryan Tripod, Sumarie Roodt
Exploring The Role Of An Organization In Implementing A Work-From-Home Strategy, Ryan Tripod, Sumarie Roodt
African Conference on Information Systems and Technology
Organizations are trying to move quickly to adopt remote working policies into their organizations as to attract and retain top talent, reduce office space costs, and increase productivity. As many of these strategies were quickly adopted by South African ICT organizations during the COIVD-19 pandemic, organizations are still somewhat unclear on what their role is with regards to ensuring long term adoption of remote working. Thus, this study explored the role of the organization with regards to a work-from-home strategy. It was found that the organization is responsible for formalizing the chosen strategy, creating supportive policies, and adapting its management …
Developing An Integrative Theoretical Framework For Electronic Business Value Optimisation In Botswana, Meduduetso Tsumake-Tsiang, Adheesh Budree
Developing An Integrative Theoretical Framework For Electronic Business Value Optimisation In Botswana, Meduduetso Tsumake-Tsiang, Adheesh Budree
African Conference on Information Systems and Technology
Organizations are trying to move quickly to adopt remote working policies into their organizations as to attract and retain top talent, reduce office space costs, and increase productivity. As many of these strategies were quickly adopted by South African ICT organizations during the COIVD-19 pandemic, organizations are still somewhat unclear on what their role is with regards to ensuring long term adoption of remote working. Thus, this study explored the role of the organization with regards to a work-from-home strategy. It was found that the organization is responsible for formalizing the chosen strategy, creating supportive policies, and adapting its management …
The Sharing Economy: Understanding The Affordances Of And Barriers To The Use Of Digital Platforms, Phaswana Malatjie, Lisa F. Seymour
The Sharing Economy: Understanding The Affordances Of And Barriers To The Use Of Digital Platforms, Phaswana Malatjie, Lisa F. Seymour
African Conference on Information Systems and Technology
Studies exploring sharing economy services such as automotive, house-sharing, and bike rentals have predicted that these services will add billions of dollars to the global economy by 2025. Sharing economy services could reduce unemployment in Africa. Hence, there is a need to understand the affordance and the barriers to sharing economy platforms. This paper presents a literature review that helps answer the question: What are the affordances of and barriers to the use of sharing platforms? A literature review following a synthesis approach, reveals gaps around the sharing economy services relating to load-shedding, regulations and social exclusion. Potential future directions …
Social Media & Privacy: Understanding Privacy In The Age Of Content Creator Culture, Robert Tagoe, Raphael Amponsah, Emmanuel Awuni Kolog, Eric Afful-Dadzie
Social Media & Privacy: Understanding Privacy In The Age Of Content Creator Culture, Robert Tagoe, Raphael Amponsah, Emmanuel Awuni Kolog, Eric Afful-Dadzie
African Conference on Information Systems and Technology
In today's digital age, content creators are gaining public attention and becoming highly influential. With that increased influence, it is important to acknowledge the privacy concerns within this culture. This interpretive research study seeks to identify and understand the dynamics of privacy within the content creator culture. This research will leverage information from interviews with content creators from various social media platforms such as YouTube, Instagram, Facebook, and TikTok. Using theories to understand the phenomena, theories of privacy calculus, privacy paradox and self-disclosure, will be used to view how content creators define and navigate privacy, strategies employed to control personal …
The State Of The Digital Skills Ecosystem In Zimbabwe: An Exploratory Analysis, Annette Mangena, Gwamaka Mwalemba
The State Of The Digital Skills Ecosystem In Zimbabwe: An Exploratory Analysis, Annette Mangena, Gwamaka Mwalemba
African Conference on Information Systems and Technology
There are many ongoing efforts globally to address the skills requirements gaps created by the high pace of technological changes often referred to as the 4IR. The challenge is particularly acute in developing countries grappling with many high-priority socioeconomic challenges, including low levels of digital literacy. This study represents initial efforts to understand a developing country's local digital skills landscape, explicitly focusing on Zimbabwe. The study was conducted through a literature analysis to explore the digital skills discourse in Zimbabwe based on published academic papers. The findings point to a discourse focused on applied digital skills within specific fields and …
The Impact Of Digital Transformation On Institutional Growth. A Case Of Zimbabwean Universities, Vusumuzi Maphosa
The Impact Of Digital Transformation On Institutional Growth. A Case Of Zimbabwean Universities, Vusumuzi Maphosa
African Conference on Information Systems and Technology
The pressure for institutions to digitally transform has been building, and COVID-19 accelerated the transition in developing countries. The study evaluated the impact of digital transformation on Zimbabwean universities. The Microsoft digital transformation framework guided the study. Thematic analysis was used to extract meaning and generate themes from qualitative data from university ICT Directors. Results show that digital transformation positively impacted institutional growth and efficiency. Most universities invest in digital technology to increase service reliability and availability. Digital transformation teams were bolstered to support student processes and create personalised learning journeys. The digital transformation led to the adoption of several …
Digital Transformation Of Smes Through Social Media, Georgette Eugenia Otoo, Raphael Amponsah, Eric Afful-Dadzie, Emmanuel Awuni Kolog
Digital Transformation Of Smes Through Social Media, Georgette Eugenia Otoo, Raphael Amponsah, Eric Afful-Dadzie, Emmanuel Awuni Kolog
African Conference on Information Systems and Technology
This research paper explores the strategic integration of social media platforms by Small and Medium-sized Enterprises (SMEs) in Low- and Middle-Income Countries (LMICs) beyond marketing. Drawing from Resource-Based View and Dynamic Capabilities theories, the study investigates how social media enhances management, coordination, and control functions. Through five diverse case studies from Ghana, findings reveal SMEs’ innovative use of platforms like Instagram, WhatsApp, Slack, and Trello. These platforms foster efficient internal communication, customer engagement, project management, and talent acquisition. Challenges such as technical expertise and dynamic digital landscapes are identified.
Benefits Of Adopting Micro-Credentials For Skills Development, Oyena Nokulunga Mahlasela, Adriana A. Steyn
Benefits Of Adopting Micro-Credentials For Skills Development, Oyena Nokulunga Mahlasela, Adriana A. Steyn
African Conference on Information Systems and Technology
Micro-credential providers are increasing both in diversity and volume. However, employers are still concerned about their role in skill development. This study aimed to understand how micro-credentials can assist employees in skills development. A systematic literature review was conducted for studies published between (2016 to 2023). Thirty-two sources were included in the final review. After that, five recommendations for employers when adopting micro-credentials were constructed first by (1) defining the value of formal and informal education. (2) exploring micro-credentials as a tool for skills development. (3) encouraging organisations to collaborate with other institutions. (4) encouraging continuous personalised learning, known as …
Factors Influencing The Establishment Of Technology Innovation Hubs - A Structured Literature Review, Oluwaseun Alexander Dada, Jean-Paul Van Belle
Factors Influencing The Establishment Of Technology Innovation Hubs - A Structured Literature Review, Oluwaseun Alexander Dada, Jean-Paul Van Belle
African Conference on Information Systems and Technology
The research context focuses on the establishment of innovation hubs within specific geographical locations, aiming to drive innovation and economic development. The research scope encompassed a thorough examination of existing literature to uncover the diverse range of factors influencing AI hub creation and success. Our research was prompted by the need to address the lack of a comprehensive understanding of these factors. With the aim of examining, we adopted the Structured Literature Review (SLR) methodology. Through our comprehensive analysis, we identified a multitude of critical factors. Based on the number of sources in which they were reported, the factors are …
Information Technology Decision Makers’ Readiness For Artificial Intelligence Governance In Institutions Of Higher Education In South Africa, John Mangundu
African Conference on Information Systems and Technology
Artificial intelligence (AI) can enhance the educational experience for academics and students. However, research has inadequately examined AI ethics and governance, particularly in the higher education sector of developing economies such as South Africa. AI governance ensures that envisioned AI benefits are realized while reducing AI risks. Against this backdrop of huge research deficit, the current study reports on a qualitative exploratory study that investigates the state of readiness for AI governance and AI governance maturity in South African higher education institutions. Informed by the combination of the TOE framework, the traditional IT governance model and the adapted IT governance …
Smartphone Use In Financial Management Among Women’S Informal Saving Groups In Dodoma, Tanzania, Madina H. Juma, Jarkko Suhonen, Nasibu Rajabu Mramba, Matti Tedre, Alsen F. Kapinga
Smartphone Use In Financial Management Among Women’S Informal Saving Groups In Dodoma, Tanzania, Madina H. Juma, Jarkko Suhonen, Nasibu Rajabu Mramba, Matti Tedre, Alsen F. Kapinga
The African Journal of Information Systems
Diffusion of smartphone technology has created multiple opportunities for economic development. This research investigated the use of smartphones in financial management among women’s informal saving groups in Dodoma, Tanzania. Qualitative data were collected from 10 groups, derived from 15 interviews and 3 focus group discussions (FGDs) with 22 participants and thematic analysis was done. The findings revealed that research participants were using smartphones to access WhatsApp, the camera, mobile money applications and the calculator for coordination, recording, calculation, and payment. It was also found that untrustworthy communications, high charges and mobile fraud were challenges experienced by the groups. Familiarity, ease …
Using Machine Learning Techniques To Model Encoder/Decoder Pair For Non-Invasive Electroencephalographic Wireless Signal Transmission, Ernst Fanfan
Master of Science in Computer Science Theses
This study investigated the application and enhancement of Non-Invasive Brain-Computer Interfaces (NI-BCIs), focused on enhancing the efficiency and effectiveness of this technology for individuals with severe physical limitations. The core research goal was to improve current limitations associated with wires, noise, and invasive procedures often associated with BCI technology. The key discussed solution involves developing an optimized Encoder/Decoder (E/D) pair using machine learning techniques, particularly those borrowed from Generative Adversarial Networks (GAN) and other Deep Neural Networks, to minimize data transmission and ensure robustness against data degradation. The study highlighted the crucial role of machine learning in self-adjusting and isolating …
Cyberbullying: Senior Prospective Teachers’ Coping Knowledge And Strategies, Kürşat Arslan, İnan Aydın
Cyberbullying: Senior Prospective Teachers’ Coping Knowledge And Strategies, Kürşat Arslan, İnan Aydın
Journal of Cybersecurity Education, Research and Practice
This study aimed to determine senior prospective teachers’ coping knowledge and strategies for cyberbullying in terms of demographic variables. The sample consisted of 471 prospective teachers (324 female and 147 male) studying in the 4th grade in Dokuz Eylül University Buca Education Faculty in Izmir in the 2019-2020 academic year. It was a quantitative study using a causal-comparative research design to find out whether prospective teachers’ coping knowledge differed by independent variables. The "Coping with Cyberbullying Scale" developed by Koç et al. (2016) was employed to discover prospective teachers’ coping strategies for cyberbullying. A "Personal Information" form was also prepared …
Sociocultural Barriers For Female Participation In Stem: A Case Of Saudi Women In Cybersecurity, Alanoud Aljuaid, Xiang Michelle Liu
Sociocultural Barriers For Female Participation In Stem: A Case Of Saudi Women In Cybersecurity, Alanoud Aljuaid, Xiang Michelle Liu
Journal of Cybersecurity Education, Research and Practice
The participation of women in Science, Technology, Engineering, and Mathematics (STEM) workforces is overwhelmingly low as compared to their male counterparts. The low uptake of cybersecurity careers has been documented in the previous studies conducted in the contexts of the West and Eastern worlds. However, most of the past studies mainly covered the Western world leaving more knowledge gaps in the context of Middle Eastern countries such as Saudi Arabia. Thus, to fill the existing knowledge gaps, the current study focused on women in Saudi Arabia. The aim of the study was to investigate the factors behind the underrepresentation of …
Case Study: The Impact Of Emerging Technologies On Cybersecurity Education And Workforces, Austin Cusak
Case Study: The Impact Of Emerging Technologies On Cybersecurity Education And Workforces, Austin Cusak
Journal of Cybersecurity Education, Research and Practice
A qualitative case study focused on understanding what steps are needed to prepare the cybersecurity workforces of 2026-2028 to work with and against emerging technologies such as Artificial Intelligence and Machine Learning. Conducted through a workshop held in two parts at a cybersecurity education conference, findings came both from a semi-structured interview with a panel of experts as well as small workgroups of professionals answering seven scenario-based questions. Data was thematically analyzed, with major findings emerging about the need to refocus cybersecurity STEM at the middle school level with problem-based learning, the disconnects between workforce operations and cybersecurity operators, the …
Examination Of Cybersecurity Technologies, Practices, Challenges, And Wish List In K-12 School Districts, Florence Martin, Julie Bacak, Erik Jon Byker, Weichao Wang, Jonathan Wagner, Lynn Ahlgrim-Delzell
Examination Of Cybersecurity Technologies, Practices, Challenges, And Wish List In K-12 School Districts, Florence Martin, Julie Bacak, Erik Jon Byker, Weichao Wang, Jonathan Wagner, Lynn Ahlgrim-Delzell
Journal of Cybersecurity Education, Research and Practice
With the growth in digital teaching and learning, there has been a sharp rise in the number of cybersecurity attacks on K-12 school networks. This has demonstrated a need for security technologies and cybersecurity education. This study examined security technologies used, effective security practices, challenges, concerns, and wish list of technology leaders in K-12 settings. Data collected from 23 district websites and from interviews with 12 district technology leaders were analyzed. Top security practices included cloud-based technologies, segregated network/V-LAN, two-factor authentication, limiting access, and use of Clever or Class Link. Top challenges included keeping users informed, lack of buy-in from …
How Effective Are Seta Programs Anyway: Learning And Forgetting In Security Awareness Training, David Sikolia, David Biros, Tianjian Zhang
How Effective Are Seta Programs Anyway: Learning And Forgetting In Security Awareness Training, David Sikolia, David Biros, Tianjian Zhang
Journal of Cybersecurity Education, Research and Practice
Prevalent security threats caused by human errors necessitate security education, training, and awareness (SETA) programs in organizations. Despite strong theoretical foundations in behavioral cybersecurity, field evidence on the effectiveness of SETA programs in mitigating actual threats is scarce. Specifically, with a broad range of cybersecurity knowledge crammed into in a single SETA session, it is unclear how effective different types of knowledge are in mitigating human errors in a longitudinal setting. his study investigates how knowledge gained through SETA programs affects human errors in cybersecurity to fill the longitudinal void. In a baseline experiment, we establish that SETA programs reduce …
Compete To Learn: Toward Cybersecurity As A Sport, Tj Oconnor, Dane Brown, Jasmine Jackson, Bryson Payne, Suzanna Schmeelk
Compete To Learn: Toward Cybersecurity As A Sport, Tj Oconnor, Dane Brown, Jasmine Jackson, Bryson Payne, Suzanna Schmeelk
Journal of Cybersecurity Education, Research and Practice
To support the workforce gap of skilled cybersecurity professionals, gamified pedagogical approaches for teaching cybersecurity have exponentially grown over the last two decades. During this same period, e-sports developed into a multi-billion dollar industry and became a staple on college campuses. In this work, we explore the opportunity to integrate e-sports and gamified cybersecurity approaches into the inaugural US Cyber Games Team. During this tenure, we learned many lessons about recruiting, assessing, and training cybersecurity teams. We share our approach, materials, and lessons learned to serve as a model for fielding amateur cybersecurity teams for future competition.
Editorial - 2023 - 1, Hossain Shahriar, Herbert J. Mattord, Michael E. Whitman
Editorial - 2023 - 1, Hossain Shahriar, Herbert J. Mattord, Michael E. Whitman
Journal of Cybersecurity Education, Research and Practice
No abstract provided.
A Methodology For Context—Specific Information Systems Design Theorizing, Muluneh Atinaf, Salehu Anteneh, Mesfin Kifle
A Methodology For Context—Specific Information Systems Design Theorizing, Muluneh Atinaf, Salehu Anteneh, Mesfin Kifle
The African Journal of Information Systems
Prescriptive knowledge constitutes one of the important contributions of information systems design theorizing in information systems (IS) research. Existing methods for IS design theorizing apply kernel/reference theories as sources of justificatory knowledge that serve to justify and validate the knowledge produced. This has gaps in guiding how specific contexts of stakeholders and their practices can be entertained in the design process. This research attempts to address the above void, taking a socio-technically complex agricultural extension information service and the contexts that define it into account. The research builds on an existing IS design theory framework and shows how it can …
Privacy And Security Information Awareness And Disclosure Of Private Information By Users Of Online Social Media In The Ibadan Metropolis, Nigeria, Funmilola Olubunmi Omotayo, Joy Oluwabukola Olayiwola
Privacy And Security Information Awareness And Disclosure Of Private Information By Users Of Online Social Media In The Ibadan Metropolis, Nigeria, Funmilola Olubunmi Omotayo, Joy Oluwabukola Olayiwola
The African Journal of Information Systems
The purpose of this paper is to investigate information privacy and security awareness among online social media (OSM) users in the Ibadan metropolis, Nigeria. Building upon the social exchange theory, some factors that could influence the disclosure of private information on social media were identified. Findings from the analysis of data of 255 respondents revealed that most were aware of information privacy and security measures available on OSM, and the risks associated with the disclosure of private information on OSM. Privacy and security awareness, the perception of benefits associated with the use of OSM, the perception of risks associated with …
Reinventing Cybersecurity Internships During The Covid-19 Pandemic, Lori L. Sussman
Reinventing Cybersecurity Internships During The Covid-19 Pandemic, Lori L. Sussman
Journal of Cybersecurity Education, Research and Practice
The Cybersecurity Ambassador Program provides professional skills training for emerging cybersecurity professionals remotely. The goal is to reach out to underrepresented populations who may use Federal Work-Study (FWS) or grant sponsored internships to participate. Cybersecurity Ambassadors (CAs) develop skills that will serve them well as cybersecurity workers prepared to do research, lead multidisciplinary, technical teams, and educate stakeholders and community members. CAP also reinforces leadership skills so that the next generation of cybersecurity professionals becomes a sustainable source of management talent for the program and profession. The remote curriculum innovatively builds non-technical professional skills (communications, teamwork, leadership) for cybersecurity research …
Risk Perceptions About Personal Internet-Of-Things: Research Directions From A Multi-Panel Delphi Study, Paul M. Di Gangi, Barbara A. Wech, Jennifer D. Hamrick, James L. Worrell, Samuel H. Goh
Risk Perceptions About Personal Internet-Of-Things: Research Directions From A Multi-Panel Delphi Study, Paul M. Di Gangi, Barbara A. Wech, Jennifer D. Hamrick, James L. Worrell, Samuel H. Goh
Journal of Cybersecurity Education, Research and Practice
Internet-of-Things (IoT) research has primarily focused on identifying IoT devices' organizational risks with little attention to consumer perceptions about IoT device risks. The purpose of this study is to understand consumer risk perceptions for personal IoT devices and translate these perceptions into guidance for future research directions. We conduct a sequential, mixed-methods study using multi-panel Delphi and thematic analysis techniques to understand consumer risk perceptions. The results identify four themes focused on data exposure and user experiences within IoT devices. Our thematic analysis also identified several emerging risks associated with the evolution of IoT device functionality and its potential positioning …
Cybersecurity Continuity Risks: Lessons Learned From The Covid-19 Pandemic, Tyler Fezzey, John H. Batchelor, Gerald F. Burch, Randall Reid
Cybersecurity Continuity Risks: Lessons Learned From The Covid-19 Pandemic, Tyler Fezzey, John H. Batchelor, Gerald F. Burch, Randall Reid
Journal of Cybersecurity Education, Research and Practice
The scope and breadth of the COVID-19 pandemic were unprecedented. This is especially true for business continuity and the related area of cybersecurity. Historically, business continuity and cybersecurity are viewed and researched as separate fields. This paper synthesizes the two disciplines as one, thus pointing out the need to address both topics simultaneously. This study identifies blind spots experienced by businesses as they navigated through the difficult time of the pandemic by using data collected during the height of the COVID-19 pandemic. One major shortcoming was that most continuity and cybersecurity plans focused on single-axis threats. The COVID-19 pandemic resulted …
Using Accounting Software For Teaching And Learning In A Second-Year Accounting Course, Lesley J. Stainbank Prof, Thanesha Reddy Jankeeparsad, Aarthi Algu
Using Accounting Software For Teaching And Learning In A Second-Year Accounting Course, Lesley J. Stainbank Prof, Thanesha Reddy Jankeeparsad, Aarthi Algu
The African Journal of Information Systems
The aim of this paper is to report students’ perceptions on whether the use of accounting software enhances their understanding of the accounting cycle, and improves their information technology skills. Kolb’s experiential learning cycle is used to argue that offering a concrete learning experience increases effective learning. The study uses survey research to determine students’ perspectives of the usefulness of using accounting software in enhancing their understanding of the accounting cycle in a real business environment. The results show that students perceived the accounting example they used in the accounting software training to have some benefits in helping their understanding …
Organizing Digital Platforms And Customer Needs For Digital Service Innovation, Gamel O. Wiredu
Organizing Digital Platforms And Customer Needs For Digital Service Innovation, Gamel O. Wiredu
The African Journal of Information Systems
Digital organizations have become highly dependent on digital platforms and customer needs as key resources for digital service innovation. These resources in the competitive environment are making and shaping innovation of digital services because, though external, they remain central to digital organizations’ strategic innovation and competitiveness. Yet, how and why organizing these resources influences digital service innovation is under-explained in the literature. This paper, based on an empirical study and grounded theory methodology, addresses this limitation. It explains that digital service innovation occurs through two complementary types of organizing, namely: foundational knowledge organizing by combining digital platforms and customer needs, …