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Co-Design Under The Bauhaus Of The Seas Light-House Project: A New European Bauhaus Case Study In Lisbon And Oeiras, Cristiano Pedroso-Roussado, Nicholas B. Torretta, Frederico Duarte, Luisa Seixas, Mariana Pestana, Yacooba Labs Lda, Redcatpig Lda, Ann Light, Nuno Nunes Jun 2024

Co-Design Under The Bauhaus Of The Seas Light-House Project: A New European Bauhaus Case Study In Lisbon And Oeiras, Cristiano Pedroso-Roussado, Nicholas B. Torretta, Frederico Duarte, Luisa Seixas, Mariana Pestana, Yacooba Labs Lda, Redcatpig Lda, Ann Light, Nuno Nunes

DRS Biennial Conference Series

The Bauhaus of the Seas (BoS) is one of the Lighthouse projects of the New European Bauhaus initiative (NEB). The project promotes the application of the NEB values – sustainable, beautiful, together – to develop locally grounded De-monstrator Pilots and focus cities’ attention on the future of the oceans. A co-design approach is being applied in a series of participatory sessions with stake-holders, including nature/ecosystem experts, cultural institutions, local authori-ties and civic organizations, aiming at a consolidated collaborative approach. In this report we present the results from the co-design processes under develop-ment in Oeiras and Lisbon – two coastal territories …


Chatgpt: Mediating Complex Design Processes, Alma Leora Culén, Amela Karahasanovic, Joseph Makokha, Nicholas Sebastian Stevens, Yangyang Zhao Jun 2024

Chatgpt: Mediating Complex Design Processes, Alma Leora Culén, Amela Karahasanovic, Joseph Makokha, Nicholas Sebastian Stevens, Yangyang Zhao

DRS Biennial Conference Series

This study explores the integration of ChatGPT as a facilitative tool in complex design processes within a project-based Transformative Design course. Student teams collaborated with external partners on projects concerning democratization of trading, democratization of local manufacturing processes, and promoting social inclusion. The inquiry observed if ChatGPT positively contributes to such processes and, if so, in what ways. We focused on its impact on teamwork, creativity, and informed decision-making. Data collection involved recording design sessions with automatic transcription, conversation logs from ChatGPT, semi-structured team interviews, observations and an anonymized questionnaire. Our findings point to ChatGPT’s ability to offer better assistance …


Ai As A Catalyst For Creativity: Exploring The Use Of Generative Approach In Fashion Design For Improving Their Inspiration, Yu Jin, Juhyeok Yoon, James Andrew Self, Kyungho Lee Jun 2024

Ai As A Catalyst For Creativity: Exploring The Use Of Generative Approach In Fashion Design For Improving Their Inspiration, Yu Jin, Juhyeok Yoon, James Andrew Self, Kyungho Lee

DRS Biennial Conference Series

The emergence of generative AI sparked thoughts on how it can be helpful across the stages of fashion design practice and creativity. We investigated the potential impact of prompt engineering using stable diffusion and Midjourney on understanding the relationship between the prompt and outcome, and how it influences the final process, thinking, or result. Our study provides guidelines for designers to use specific formats and words to describe the garments to generate clothing designs even if they are not familiar with text prompt engineering. We found fashion designers more likely to focus on the clothes and the overall feeling that …


Reimagining Institutional Design Internship Programs To Foster Indigenous-Led And Community-Based Learning And Teaching, Nicola St John, Rebecca Nally, Emrhan Sultan, Brad Haylock, Regine Abos Jun 2024

Reimagining Institutional Design Internship Programs To Foster Indigenous-Led And Community-Based Learning And Teaching, Nicola St John, Rebecca Nally, Emrhan Sultan, Brad Haylock, Regine Abos

DRS Biennial Conference Series

Across many universities in Australia, design schools are exploring new ways to integrate Indigenous knowledges, from specific course curricula to institution-wide policies. This paper examines the developmental stages of a small-scale pro-ject to support Indigenous students already enrolled across creative programs, who may be interested in learning design skills, tools, and career pathways. Spe-cifically, we explore how a cultural and relational internship model might sup-port student learning, through partnering with an Indigenous-led design agency, to develop expertise in commercial illustration. We draw on decolonising and pluriversal design literature, while learning from Australian Indigenous design scholars who offer a counternarrative to …


Design For Social Prescribing: Bridging Silos For Health Promotion, André Nogueira, Reena Shukla, Mo Sook Park Jun 2024

Design For Social Prescribing: Bridging Silos For Health Promotion, André Nogueira, Reena Shukla, Mo Sook Park

DRS Biennial Conference Series

Social prescribing (SP) refers patients to community and social services that sup-port the individual’s social needs and that can bolster their overall health and well-being. SP offers a promising approach to addressing wide-spread mental health issues, social determinants of health, and growing social isolation. While SP is integrated into the national health systems of countries such as the United Kingdom, Canada, Australia, and Japan, it has only recently begun to take root in the United States (US). This paper presents “Design for Social Prescribing”, a re-search project led by the Design Laboratory at the Harvard T.H. Chan School of Public …


Towards A Definition Of Autographic Sonifications: Listening As An Act Of Knowledge, Sara Lenzi, Paolo Ciuccarelli, Dietmar Offenhuber Jun 2024

Towards A Definition Of Autographic Sonifications: Listening As An Act Of Knowledge, Sara Lenzi, Paolo Ciuccarelli, Dietmar Offenhuber

DRS Biennial Conference Series

In recent years, sonification as a method to analyze, represent and communicate data through sound has grown significantly showing a diversity of purposes, users, and topics. In data journalism, education, art, or data monitoring, sound is used to both support and engage experts, researchers, and the general public with a broad range of scientific and social phenomena. As the field is moving towards shared design and evaluation processes, new practices seem to emerge that put the listener at the center. By analyzing recent cases from the Data Sonification Archive, the paper proposes a definition of autographic sonification as a self-encoding …


Trauma Responsiveness By Design: Towards An Ethic Of Care And Accountability In Design Research, Sarah Fathallah, Verónica Caridad Rabelo Jun 2024

Trauma Responsiveness By Design: Towards An Ethic Of Care And Accountability In Design Research, Sarah Fathallah, Verónica Caridad Rabelo

DRS Biennial Conference Series

Design research can help us understand, dismantle, and transform unjust systems and the material realities that they create, while guiding us towards transformative, radical futures yet to be designed. However, design research can also be a site of harm and trauma. We argue that a “do no harm” guiding principle to ethics in design research is insufficient. Rather, design researchers need to reckon with and prepare for the likelihood that they will cause harm to the people and communities they engage in their design processes. We draw from the ethics of care and accountability theorized and explored by feminist thought …


Activating Key Principles Of Systemic Design Through Exploratory Prototyping, Maria Vitaller Del Olmo, Nicola Morelli, Amalia De Götzen, Luca Simeone Jun 2024

Activating Key Principles Of Systemic Design Through Exploratory Prototyping, Maria Vitaller Del Olmo, Nicola Morelli, Amalia De Götzen, Luca Simeone

DRS Biennial Conference Series

Working towards sustainable futures demands competencies and methodologies that support system thinking and action. While prototyping has been designated as a promising method to facilitate complex systemic design processes, studies proving this potential are scarce, and scholars call for a shift in the definition and use of traditional prototyping when applied in design processes targeting complex systems. This paper describes the observed contributions of exploratory prototyping in the emergence of systemic design principles. Results from three systemic design workshops illustrate the role that exploratory prototyping played in the understanding and framing stages of design processes targeting complex systems, particularly in …


Reframing Radical Innovation In Pursuit Of Sustainable Futures, Timothy Cook, Leigh-Anne Hepburn Jun 2024

Reframing Radical Innovation In Pursuit Of Sustainable Futures, Timothy Cook, Leigh-Anne Hepburn

DRS Biennial Conference Series

Innovation affords us modern lifestyles filled with advanced technology and social structures; however, such development comes at a significant cost to the planet, posing an existential threat to humanity. In our highly complex and networked world, there is an urgency to achieve more sustainable, just and resilient futures. As design seeks to drive sustainable and systemic change, what is the role of radical innovation? And what do we want it to be? This study revisits and reframes the somewhat ambiguous concept of ‘radical innovation’ to broaden our understanding of its role, impact, and potential. We present a machine-learning-enabled literature review …


Issues In Future Autonomous Public Transport Solu-Tions For Children With Intellectual Disabilities, Johan Blomkvist, Mattias Forsblad, Henrik Danielsson, Mattias Arvola, Mikael Wiberg Jun 2024

Issues In Future Autonomous Public Transport Solu-Tions For Children With Intellectual Disabilities, Johan Blomkvist, Mattias Forsblad, Henrik Danielsson, Mattias Arvola, Mikael Wiberg

DRS Biennial Conference Series

Public transportation in urban environments should be inclusive and accessible to offer this service for all people. This research aims to identify issues in the devel-opment of autonomous shuttle services in future public transportation systems for children with intellectual disabilities. An issue-based information system (IBIS) anal-ysis was retrospectively conducted based on a concept generation phase. Four con-cepts were evaluated by five experts. The findings show that the main tensions in this context can be categorized as interaction, physical, and independence. Interac-tive elements can both create value and lead to confusion for the target group. The physical design of concepts affects …


Why We Failed: Exploring The Context Of Establishing A Living Lab In Korea, Seongbeom Kim, Seungho Park-Lee Jun 2024

Why We Failed: Exploring The Context Of Establishing A Living Lab In Korea, Seongbeom Kim, Seungho Park-Lee

DRS Biennial Conference Series

Living lab is widely adopted for renewing public services and policy. In establishing living labs, however, practitioners face the realities of the locale that influences the formation and operation of living labs. This paper reports on a single case-study, in which a group of design researchers attempted to set up a smart mobility living lab in Korea. By thematically analyzing meeting notes and a workshop, we uncover the challenges faced during preject phase. Our findings suggest that, while the uncertain and iterative nature of living lab is incompatible with the operational model of the public-sector in Korea, its name and …


Designing In Argentina With Indigenous Groups, Catalina Lucía Agudin Jun 2024

Designing In Argentina With Indigenous Groups, Catalina Lucía Agudin

DRS Biennial Conference Series

Indigeneity in Argentina has historically been oppressed. The project presented here is a collaboration between design researchers and students from Buenos Aires and Indigenous groups in Northern Argentina that combines anthropologi-cal and design methods. Participatory experiences are at the core of the pro-posal. Interactions within the communities led to various lines of work. The top-ics varied from textile production, natural coloring, traditional nourishment, and construction to didactic materials for schools within intercultural bilingual edu-cation. The results show not only material outcomes, but also how the project moved its participants. In light of the widely differing worldviews, the learning process became …


Transitions To Multispecies Futures In The Design Classroom, İdil Gaziulusoy, Eeva Berglund Jun 2024

Transitions To Multispecies Futures In The Design Classroom, İdil Gaziulusoy, Eeva Berglund

DRS Biennial Conference Series

Sustainability Transitions and Futures is a mandatory course of the Creative Sus-tainability master’s program in the Department of Design of Aalto University de-livered jointly by the co-authors. It aims to provide a basic understanding of how sustainability transitions projects unfold in practice and the ways through which designers can contribute to these projects as part of interdisciplinary teams. For two consecutive years, we focused on multispecies sustainability. We have pro-vided the students with the necessary theoretical and critical lenses through a curated selection of guest lectures from fields including law, philosophy, urban ecology and planning. For the practical part, the …


Research On The Relationship Between Urban Green Spaces, Perceptual Dimensions, And Psychological Restoration Among Students: A Case Study Of Different Landscape Types, Haixia Liao, Xuefei Lin, Yingjun Zhu Jun 2024

Research On The Relationship Between Urban Green Spaces, Perceptual Dimensions, And Psychological Restoration Among Students: A Case Study Of Different Landscape Types, Haixia Liao, Xuefei Lin, Yingjun Zhu

DRS Biennial Conference Series

With the rapid development of society and the increasing pressure on education, campus psychological issues have become more prominent. Previous studies have demonstrated the positive effects of natural environments on mental health. However, research on campus landscape environments has primarily focused on the impact of campus facilities on student health, neglecting the degree of openness of natural land-scape spaces. This study utilized virtual reality technology to simulate campus green landscape spaces with different degrees of openness and explored the influence of these different spaces on individual psychological recovery. The results indicate that the degree of openness of campus green spaces …


Daily Doses Of Wellbeing: How Everyday Technology Can Support Positive Activities, Lisa Wiese, Anna Pohlmeyer, Paul Hekkert Jun 2024

Daily Doses Of Wellbeing: How Everyday Technology Can Support Positive Activities, Lisa Wiese, Anna Pohlmeyer, Paul Hekkert

DRS Biennial Conference Series

Due to their widespread use, consumer technologies like messaging or video streaming services present a promising opportunity to disseminate wellbeing interventions, such as positive activities, to a large audience. Currently, this potential is primarily leveraged by dedicated wellbeing applications. To broaden the scope of applications, we conducted a student-led case study that explored how positive activities could also be integrated into consumer technologies that are not originally designed for wellbeing. Based on the analysis of concrete design examples, we identified three strategies for integration: 1. addition, 2. enrichment, 3. transformation. We showcase each integration strategy through a specific design example. …


Design Anthropology For Ethics Of Care And Emergence: Reflections From An Energy Transition Project, Gijs Van Leeuwen, Abhigyan Singh Jun 2024

Design Anthropology For Ethics Of Care And Emergence: Reflections From An Energy Transition Project, Gijs Van Leeuwen, Abhigyan Singh

DRS Biennial Conference Series

This paper describes a design anthropology approach toward design ethics, which understands design ethics in a relational and emergent manner. We characterize how ethical issues and judgments emerge from the continuous stream of social interactions, collaborations, and relations that constitute the design process. The approach recognizes that there is a fundamental uncertainty in how social engagements and associated ethical issues in a design process unfold. Design anthropology aims to remain open to such emergent understandings, and fosters a sense of empathy and practice of care towards collaborators. The approach is illustrated by reflecting on empirical findings from an interdisciplinary energy …


Empowering Urban Wellbeing And Biodiversity Through Design-Driven Citymaking, Laura Cipriani, Francesca Foglieni, Francesco Leoni, Stefano Maffei Jun 2024

Empowering Urban Wellbeing And Biodiversity Through Design-Driven Citymaking, Laura Cipriani, Francesca Foglieni, Francesco Leoni, Stefano Maffei

DRS Biennial Conference Series

This paper presents a practice-based account of the roles that design can play in the realization of a biodiversity-driven approach to citymaking, specifically as part of urban regeneration. The authors first retrace the evolving relationship between design and citymaking in light of contemporary urban regeneration challenges, to identify the potential roles design can play in these contexts. Urban biodiversity is then explored as a factor relevant to urban well-being, ecosystem services, and proactive citizenship, clustering the types of actions that can support a biodiversity-sensitive urban regeneration. Following these premises, a portfolio of initiatives centered on urban biodiversity within a large-scale …


Discovering Service Insights Through Data-Driven User Analytics Process: Studies Based On The Social Media Platform Instagram, Yu Cheng, Sanghun Sul Jun 2024

Discovering Service Insights Through Data-Driven User Analytics Process: Studies Based On The Social Media Platform Instagram, Yu Cheng, Sanghun Sul

DRS Biennial Conference Series

A critical goal when designing commercial services is the discovery of customer insights. In the digital transformation era, customer discussions of brands on social media have become indispensable for brands to explore service insights. The use of data-driven approaches for exploring service insights from the vast range of customer online data merits research. This study proposes a data-driven user analysis process to help brands explore service insights from massive amounts of data using data-mining techniques based on the social media platform Instagram. Using the proposed data-driven user analysis process, service designers can gain brand service insights from a large amount …


The Role Of Data An Intuition In Ux Design, Jonas Frich, Boyeun Lee, Saeema Ahmed-Kristensen Jun 2024

The Role Of Data An Intuition In Ux Design, Jonas Frich, Boyeun Lee, Saeema Ahmed-Kristensen

DRS Biennial Conference Series

This paper explores the role of intuition in the adoption of data-driven ap-proaches in design within the broad domain of user experience design. To better understand the relationship between intuition and data-driven approaches, we conducted a mixed methods study entailing a qualitative exploration (n=10) of the challenges and opportunities professional designers face when working with data-driven methods, such as potential creativity constraints, knowledge gaps, tool deficiencies, collaboration difficulties, and ethical concerns. We then question whether these challenges stem from the intuitive nature of design work and the types of individuals it attracts and investigate this question using a quantita-tive online …


Prospective Design: A Structuralist Design Aesthetic Founded On Relational Qualities, Fernanda Botter, Frederick M. C. Van Amstel, Marco André Mazzarotto Filho, Cayley Guimarães Jun 2024

Prospective Design: A Structuralist Design Aesthetic Founded On Relational Qualities, Fernanda Botter, Frederick M. C. Van Amstel, Marco André Mazzarotto Filho, Cayley Guimarães

DRS Biennial Conference Series

Prospective design is a research program founded on critical dialogues between Global South and Global North philosophies of design. Prospective design expands the current work on designing sociotechnical transitions by including the contradiction between “forces of nature” and “human forces” as a structural feature of Western society, which generates patriarchal and feminist worldviews, colonies and metropolises, and capitalist and socialist economic systems. In prospective design, contradictions are sensed, expressed, and worked out through a structuralist design aesthetic founded on the concept of existential structures, i.e. an accumulated set of relationships needed to reproduce human life. Instead of changing them directly, …


The Heritage Language And Graphic Landscape Of London's Chinatown, Robert George Harland, Angelina Hang Pan, Alison Barnes Jun 2024

The Heritage Language And Graphic Landscape Of London's Chinatown, Robert George Harland, Angelina Hang Pan, Alison Barnes

DRS Biennial Conference Series

The preservation of minority heritage through language is widely recognised as an important means for safeguarding ethnic identity within multicultural settings. This paper investigates the visibility of "heritage language" through the lens of graphic heritage within the distinctive ethnic enclave of London's Chinatown. Located in the City of Westminster, Chinese identity is officially designated on street nameplates that demarcate geographic boundaries as well as depict a shift in the cultural influence of this migrant community. In this study, the visual analysis of 209 retail signs displays 313 instances of language. The research findings indicate the extent of retention of heritage …


Indicators For Evaluating Service Design Inclusivity In The Healthcare Sector: A Review Of The Literature, Marco Petazzoni, Sabrina Bresciani Jun 2024

Indicators For Evaluating Service Design Inclusivity In The Healthcare Sector: A Review Of The Literature, Marco Petazzoni, Sabrina Bresciani

DRS Biennial Conference Series

To foster a culture of inclusive care and patients-centred solutions in the healthcare sector, being able to assess the inclusivity of services is an essential step for enhancing the design and improvement of services. What are the key indicators of inclusive service design in the healthcare sector? Based on insights from the field of the built environment, a thematic analysis of the literature on service design in the context of healthcare, psychology, and public service design is conducted. Indicators extracted from the literature are structured into four categories: physical, sensorial, cognitive, and psycho-social, and according to two phases: service design …


Utilising Sharing Economy To Address Impact-Centred Approach In Design Education, Aslı Günay, Sedef Süner-Pla-Cerdà Jun 2024

Utilising Sharing Economy To Address Impact-Centred Approach In Design Education, Aslı Günay, Sedef Süner-Pla-Cerdà

DRS Biennial Conference Series

To confront the growing uncertainties and challenges on a global scale through design, this paper recommends using the sharing culture as a starting point. It establishes a connection between the sharing economy and impact-centred design by examining the components and scope of the sharing economy in existing literature. Exploring how this framework can be integrated into design education, the paper offers a comprehensive account of a course on impact-centred design, grounded on sharing economy. Throughout four years, this framework was applied to explore design solutions for addressing themes related to crisis response, disaster management, and collaborative consumption. We provide methods …


Empowerment Of People With Disabilities Through Collaborative Making: Exploring User Involvement In Designing And Adapting Assistive Products, Koray Canlar, Çağla Doğan Jun 2024

Empowerment Of People With Disabilities Through Collaborative Making: Exploring User Involvement In Designing And Adapting Assistive Products, Koray Canlar, Çağla Doğan

DRS Biennial Conference Series

This study investigates the extent of the empowering effects of making and collective production activities on people with disabilities and the assistive products they use. The universal and participatory design approaches intend to empower people with disabilities, but how a person with a disability can be empowered, and the requirements for it are highly dependent on the individual and the context. The research utilizes the elements of The Empowerment Theory to assess the resulting empowerment of participants’ making-related experiences. Semi-structured interviews and participant observations were conducted to understand the role of making and collective production activities in enabling the participation …


Framing Transitions: Scenarios And Design For The Strategic Redirection Of Companies Within Planetary Boundaries, Estelle Berger, Pierre-Baptiste Goutagny, Caroline Nowacki Jun 2024

Framing Transitions: Scenarios And Design For The Strategic Redirection Of Companies Within Planetary Boundaries, Estelle Berger, Pierre-Baptiste Goutagny, Caroline Nowacki

DRS Biennial Conference Series

This paper provides experience feedback from a French consortium gathering academic and industrial partners, to produce quantified scenarios for 2060 that will serve to redirect companies within the frame of planetary boundaries. This setup constitutes a field for action research in design, together with strategic foresight, sustainability, and human and social sciences. Our paper presents the epistemological and methodological choices made, reports on the first year of the project (qualitative scenario-building), and the issues met. We propose in particular to discuss the tension between global societal evolutions driven by macro trends, and the situated processes of transformation initiated by the …


Exploring Human-Centered Design Method Selection Strategies With Large Language Models, Vivek Rao, Yuanrui Zhu, Timothy Yang, Euiyoung Kim, Alice Agogino, Kosa Goucher-Lambert Jun 2024

Exploring Human-Centered Design Method Selection Strategies With Large Language Models, Vivek Rao, Yuanrui Zhu, Timothy Yang, Euiyoung Kim, Alice Agogino, Kosa Goucher-Lambert

DRS Biennial Conference Series

In human-centered design (HCD) projects, designers select and use a variety of design methods in pursuit of a desired outcome. Given the prominence of method selection in designer behavior, what distinguishes a design team’s method selections from design method selection based on frequency or probability? To explore this question, we compare HCD methods suggested by the publicly-available large-language model, GPT-3.5, to 402 novice design team method selections over five offerings of a design projectbased learning course at a large public university. We observe that GPT-3.5 appears to represent design method knowledge held in method repositories like theDesignExchange well. We also …


Empirical Study Of Problem-Solution Co-Evolution In Human-Gai Collaborative Conceptual Design, Jia Guo, Yuan Yin, Lingyun Sun, Liuqing Chen Jun 2024

Empirical Study Of Problem-Solution Co-Evolution In Human-Gai Collaborative Conceptual Design, Jia Guo, Yuan Yin, Lingyun Sun, Liuqing Chen

DRS Biennial Conference Series

The problem-solution co-evolution model is a foundational framework for under-standing the emergence of creativity in both individuals and teams. With the ad-vent of Generative Artificial Intelligence (GAI), a new paradigm of co-creation in conceptual design has arisen. However, the dynamics inherent to human-GAI col-laborations remain largely unknown. In our investigation of the co-evolution dy-namics of human-GAI interaction, we employed retrospective protocol analysis to examine the verbal reasoning processes of twenty novice designers co-designing with GAI (text-to-text and text-to-image models). Drawing from the outcomes of our creativity assessments, a key revelation emerged: GAI has the potential to amplify team creativity by …


Ai Art Perceptions With Genframe – An Image Generating Picture Frame, Peter Kun, Matthias Freiberger, Anders Sundnes Løvlie, Sebastian Risi Jun 2024

Ai Art Perceptions With Genframe – An Image Generating Picture Frame, Peter Kun, Matthias Freiberger, Anders Sundnes Løvlie, Sebastian Risi

DRS Biennial Conference Series

Image-generation models are changing how we express ourselves in visual art. However, what people think of AI-generated art is still largely unexplored, especially compared to traditional art. In this paper, we present the design of an interactive research product, GenFrame – an image-generating picture frame that appears as a traditional painting but offers the viewer the agency to modify the depicted painting. In the current paper, we report on a study where we deployed the GenFrame in a traditional art museum and interviewed visitors about their views on AI art. When provoked by AI-generated art, people need more of the …


Empathy From Within: User-Enacted Design With Autistic Young Adults, Niels Van Huizen, Wouter Staal, Mascha Van Der Voort, Jelle Van Dijk Jun 2024

Empathy From Within: User-Enacted Design With Autistic Young Adults, Niels Van Huizen, Wouter Staal, Mascha Van Der Voort, Jelle Van Dijk

DRS Biennial Conference Series

The ‘double empathy problem’ highlights the challenge of mutual empathy between autistic and non-autistic individuals. In applying this concept to supportive technology design, it has been argued that designers cannot accurately imagine the unique experiences and needs of autistic users. We explain that co-design, suggested to bridge the gap, falls victim to the same criticism. We decided to start from the opposite point of view, which we call ‘user-enacted design’. Instead of creating conventional co-design tools that enable designers to empathise and design with end users, we developed tools with which autistic individuals can design their own supportive interventions. We …


Exploring If Organisational Transformation Enhances Policy And Public Sector Innovation Labs Their Impact Potential: A Case Study On Zet, Jelske Van De Ven Jun 2024

Exploring If Organisational Transformation Enhances Policy And Public Sector Innovation Labs Their Impact Potential: A Case Study On Zet, Jelske Van De Ven

DRS Biennial Conference Series

As experimental spaces, design-led Policy and Public Sector Innovation labs employ design and participatory practices to help governments innovate. However, their short-lived nature is often detrimental to informing policy processes and government practices systematically. A year-long case study on Zet, a Dutch PPSI lab, including 29 interviews and 2 workshops, explored how organisational transformation from a government-enabled to an independently-run lab acts as a sustaining strategy. This article focuses on how Zet’s organisational transformation affected their potential to inform policy and government practice. Findings reveal that Zet started to prefer long-term client partnerships over short-term assignments. In addition, knowledge of …