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Marquette University

Management Faculty Research and Publications

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Who They Are Versus What They Want: How Dominance, Influence, Steadiness, And Compliance Profiles Can Aid In Developing Employability, Bonnie S. O'Neill, Jason Fertig, Pamela Wells, Carelle B. Bassil Dec 2022

Who They Are Versus What They Want: How Dominance, Influence, Steadiness, And Compliance Profiles Can Aid In Developing Employability, Bonnie S. O'Neill, Jason Fertig, Pamela Wells, Carelle B. Bassil

Management Faculty Research and Publications

This paper draws attention to a behavior-based assessment instrument that is frequently utilized in industry settings but less utilized in the academic classroom. The authors argue that this instrument, the dominance, influence, steadiness, and compliance (DISC) profile, can be useful in training and developing soft skills desired by employers. They also examine the effects of gender and work experience on the various DISC patterns to better understand how this instrument may be useful for coaching and mentoring in those academic and organizational contexts. In this study, DISC pattern data were gathered from 1547 undergraduate and graduate students across multiple universities …


Does Corporate Lobbying Benefit Society?, Rami Kaplan, David L. Levy, Kathleen Rehbein, Brian Kelleher Richter Jul 2022

Does Corporate Lobbying Benefit Society?, Rami Kaplan, David L. Levy, Kathleen Rehbein, Brian Kelleher Richter

Management Faculty Research and Publications

Lobbying, defined as an effort to influence policy through strategic communication, has grown dramatically in recent years. This paper presents three viewpoints regarding the societal impact of corporate lobbying on society: one perspective argues that lobbying will be primarily beneficial, an alternative perspective contests this viewpoint and suggests that it is generally harmful, and the third argues that the impact is contingent on a number of factors. Proponents of lobbying argue that it is a vital mechanism to transmit valuable information and expertise to policymakers, leading to substantive legislative solutions for resolving complex societal issues. Critics, on the other hand, …


Navigating The Ethically Complex And Controversial World Of College Athletics: A Humanistic Leadership Approach To Student Athlete Well-Being, Jay L. Caulfield, Felissa K. Lee, Catharyn Baird Jan 2022

Navigating The Ethically Complex And Controversial World Of College Athletics: A Humanistic Leadership Approach To Student Athlete Well-Being, Jay L. Caulfield, Felissa K. Lee, Catharyn Baird

Management Faculty Research and Publications

The college athletics environment within the USA is ethically complex and often controversial. From an academic standpoint, athletes are often viewed as a privileged class receiving undue benefit. Yet closer inspection reveals that student athletes are at risk psychologically, physically, and intellectually in ways that undermine development and flourishing. This reality stands in troubling contrast to the prosocial, virtue-based goals expressed by university mission statements. Given the role of sport in many university business models, college athletics invites scrutiny from a business ethics standpoint. Using a humanistic leadership perspective (Pirson in: Humanistic management: protecting dignity and promoting well-being, Cambridge University …


Retaining College Students Experiencing Shocks: The Power Of Embeddedness And Normative Pressures, David B. Wangrow, Kristie M. Rogers, Delia Saenz, Peter W. Hom Jan 2022

Retaining College Students Experiencing Shocks: The Power Of Embeddedness And Normative Pressures, David B. Wangrow, Kristie M. Rogers, Delia Saenz, Peter W. Hom

Management Faculty Research and Publications

Why do college students persist with their education, especially when facing challenges? We answer this question by exploring the complexities surrounding college student retention, using the organizational research lenses of job embeddedness, normative pressures, and the unfolding model of turnover. We first developed a college embeddedness scale and adapted a measure of normative pressures on college persistence. Then, we surveyed 287 first-year students from a broad range of racial and ethnic groups to understand their re-enrollment intentions and behavior. We found a positive relationship between re-enrollment intentions and normative pressures. Additionally, both college embeddedness and normative pressures predicted actual re-enrollment. …


Executive Dismissal Or Retention? A Study Of Performance, Power, And Survival For College Basketball Coaches, David B. Wangrow, Evan Schwartz, Margaret Hughes-Morgan Oct 2021

Executive Dismissal Or Retention? A Study Of Performance, Power, And Survival For College Basketball Coaches, David B. Wangrow, Evan Schwartz, Margaret Hughes-Morgan

Management Faculty Research and Publications

This study applies upper echelons theory associated with executive dismissal and power to examine the relationships of performance and four types of executive power—structural, prestige, expert, and governance concentration—with dismissal. Using the context of National Collegiate Athletic Association college basketball, in which coaches are completely responsible for strategies and human capital acquisition and retention, a curvilinear relationship between performance and dismissal is found. Significant relationships for prestige and expert power with dismissal are also found, but the “honeymoon period” is longer than prior studies of executive and coach dismissal have shown. Surprisingly, concentrated governance is found to …


Review Of Before March Madness: The Wars For The Soul Of College Basketball, Paul M. Mcinerny Jul 2021

Review Of Before March Madness: The Wars For The Soul Of College Basketball, Paul M. Mcinerny

Management Faculty Research and Publications

No abstract provided.


The Role Of Female Directors In The Boardroom: Examining Their Impact On Competitive Dynamics, Kalin Kolev, Margaret Hughes-Morgan, Kathleen Rehbein Apr 2021

The Role Of Female Directors In The Boardroom: Examining Their Impact On Competitive Dynamics, Kalin Kolev, Margaret Hughes-Morgan, Kathleen Rehbein

Management Faculty Research and Publications

This study contributes simultaneously to research on women board members and competitive dynamics by investigating two unresolved research questions: What is the effect of female directors on the firm’s competitive repertoire? Under what conditions is this effect more pronounced? Leveraging the “Awareness-Motivation-Capability” (AMC) framework, we predict that having women on the board of directors should impact the complexity, heterogeneity, and volume of the firm’s competitive moves. Relying upon a sample of U.S. pharmaceutical firms for the years 2000 to 2017, we find that adding female directors on the board positively affects the complexity and volume of a firm’s competitive moves, …


Because You’Re Worth The Risks: Acts Of Oppositional Courage As Symbolic Messages Of Relational Value To Transgender Employees, Christian Thoroughgood, Katina Sawyer, Jennica R. Webster Jan 2021

Because You’Re Worth The Risks: Acts Of Oppositional Courage As Symbolic Messages Of Relational Value To Transgender Employees, Christian Thoroughgood, Katina Sawyer, Jennica R. Webster

Management Faculty Research and Publications

Achieving greater social equity in organizations often depends on majority members taking risks to challenge the status quo on behalf of their colleagues with stigmatized identities. But, how do employees enact courageous behavior in this regard, and what are the social implications of these courageous acts on stigmatized group members who witness them at work? To begin examining these questions, we conducted 4 studies using qualitative and quantitative data collected from 428 transgender employees. Drawing on the core principles of sociometer theory, we argue that these acts of oppositional courage serve an important symbolic function in the eyes of transgender …


Leadership As An Art: An Enduring Concept Framed Within Contemporary Leadership, Jay L. Caulfield, Felissa K. Lee, Bret A. Richards Jan 2021

Leadership As An Art: An Enduring Concept Framed Within Contemporary Leadership, Jay L. Caulfield, Felissa K. Lee, Bret A. Richards

Management Faculty Research and Publications

Purpose

The aim of this viewpoint paper is to refine the meaning of “leadership as an art” in the context of wicked (complex) social problems and in the realm of contemporary leadership research and practice.

Design/methodology/approach

In this paper we explore the meaning of “leadership as an art,” a concept often alluded to but rarely defined concretely. The authors examine the concept by comparing artistic and scientific knowledge paradigms, identifying descriptors of the “leadership as art” concept appearing in the literature and illustrating key attributes of the “leadership as art” concept with real-world examples.

Findings

Leadership as an art is …


The Role Of Top Management Teams In Firm Responses To Performance Shortfalls, Kalin Kolev, Gerry Mcnamara Oct 2020

The Role Of Top Management Teams In Firm Responses To Performance Shortfalls, Kalin Kolev, Gerry Mcnamara

Management Faculty Research and Publications

Past research rooted in the Behavioral Theory of the Firm has extensively examined the impact of performance feedback on organizational change and risk taking, finding robust effects that performance shortfalls enhance the risk taking of firms. We argue that the strength of this effect is likely to be contingent on the attributes of the firm’s top management team. To enhance our understanding of which firms are more likely to be sensitive to performance cues, we draw on the Upper Echelon Theory to theorize that key structural attributes of the top management team—tenure and gender diversity, size, and pay disparity—affect how …


Finding Calm In The Storm: A Daily Investigation Of How Trait Mindfulness Buffers Against Paranoid Cognition And Emotional Exhaustion Following Perceived Discrimination At Work, Christian Thoroughgood, Katina Sawyer, Jennica R. Webster Jul 2020

Finding Calm In The Storm: A Daily Investigation Of How Trait Mindfulness Buffers Against Paranoid Cognition And Emotional Exhaustion Following Perceived Discrimination At Work, Christian Thoroughgood, Katina Sawyer, Jennica R. Webster

Management Faculty Research and Publications

Although much is known about the harmful effects of perceived discrimination on employees’ psychological wellbeing, surprisingly few studies have examined why some individuals with stigmatized identities are able to rise above and overcome the effects of prejudicial work events. To address this gap in the literature, we integrate existing theory and research on workplace discrimination, mindfulness, and paranoid cognition to develop and test a dynamic, within-person moderated mediation model that explains why some employees are able to interrupt the process through which perceptions of discrimination lead to emotional exhaustion the next workday. Specifically, an experience sampling study conducted over two …


How Do Firms That Are Changing The World Engage Politically?, Kathleen Rehbein, Ronei Leonel, Frank Den Hond, Frank De Bakker Jul 2020

How Do Firms That Are Changing The World Engage Politically?, Kathleen Rehbein, Ronei Leonel, Frank Den Hond, Frank De Bakker

Management Faculty Research and Publications

The objective of this study is to contribute conceptually and empirically to the discussion about when firms attempt to align their political efforts with their social goals and how this alignment affects their financial performance, an area currently still under-explored. The empirical context for our analysis focuses on companies that have been singled out due to their efforts to emphasize “shared value” defined as integrating competitive and social policies. The specific research questions that we shed light on in this study include: What have been the types of political efforts that these firms singled out in the pursuit of their …


Board Demography And Divestitures: The Impact Of Gender And Racial Diversity On Divestiture Rate And Divestiture Returns, Kalin Kolev, Gerry Mcnamara Apr 2020

Board Demography And Divestitures: The Impact Of Gender And Racial Diversity On Divestiture Rate And Divestiture Returns, Kalin Kolev, Gerry Mcnamara

Management Faculty Research and Publications

Drawing on resource dependence theory and group diversity research, this paper examines how board gender and racial diversity impact corporate divestitures. We argue that due to the diverse experiences, knowledge, and perspectives that female and racial minority directors bring to the boardroom, it is more difficult and time-consuming for the board to reach a consensus and pursue a common course of action. Consistent with this argument, our results indicate that board gender and racial diversity lead to longer divestiture completion times and a lower divestiture rate. Additionally, we argue that due to their cognitive heterogeneity, diverse boards likely exchange a …


Resolving Complex Community Problems: Applying Collective Leadership And Kotter's Change Model To Wicked Problems Within Social System Networks, Jay L. Caulfield, Elizabeth F. Brenner Apr 2020

Resolving Complex Community Problems: Applying Collective Leadership And Kotter's Change Model To Wicked Problems Within Social System Networks, Jay L. Caulfield, Elizabeth F. Brenner

Management Faculty Research and Publications

How does collective leadership within social networks resolve chronic and complex problems common to communities? Unfortunately, sometimes it does not, but when it does, the outcome may be truly extraordinary. We use a case study approach to explain how one Midwest community within the USA applied collective leadership within a community network to reduce teen births. It took ten years of what many identified as provocative media campaigns and comprehensive sex education programs to reduce teen births by 65%, significantly exceeding the stated goal. Using Kotter's change model as a backdrop, powerful strategies and provocative creativity reveal courageous leadership within …


The Differential Role Of Job Demands In Relation To Nonwork Domain Outcomes Based On The Challenge-Hindrance Framework, Jennica R. Webster, Gary A. Adams Jan 2020

The Differential Role Of Job Demands In Relation To Nonwork Domain Outcomes Based On The Challenge-Hindrance Framework, Jennica R. Webster, Gary A. Adams

Management Faculty Research and Publications

The purpose of this study was to meta-analytically test a novel theoretical model examining a dual stressor and dual process model relating demands in the work domain to outcomes in the nonwork domain. The foundation for this model rested upon the challenge-hindrance framework and the role depletion and role enhancement perspectives derived from role theory as applied to the work-nonwork interface. The results show mixed support for the proposed model. In line with the challenge-hindrance framework the effects of challenge stressors were less detrimental than hindrance stressors. However, contrary to what has been reported for work domain outcomes, the net …


The Ethicality Of Point-Of-Sale Marketing Campaigns: Normative Ethics Applied To Cause-Related Checkout Charities, Jay L. Caulfield, Catharyn Baird, Felissa K. Lee Jan 2020

The Ethicality Of Point-Of-Sale Marketing Campaigns: Normative Ethics Applied To Cause-Related Checkout Charities, Jay L. Caulfield, Catharyn Baird, Felissa K. Lee

Management Faculty Research and Publications

“Would you like to contribute to XYZ charity by adding a dollar to your bill today?” Point-of-sale campaigns for fundraising are common to grocery stores, pharmacies, restaurants and warehouse clubs. Commonly referred to as ‘checkout charity,’ these fundraisers have generated over $4.1 billion in contributions for nonprofits over the past three decades. Yet little research has focused on the ethicality of this type of campaign. To address this need, we analyze the issue using behavioral ethics (moral identity and emotional triggers of behavior) and normative theory (consequentialism, deontology, and virtue ethics). We consider three stakeholder perspectives, including the nonprofit initiating …


Treat Me Well And I May Leave You Kindly: A Configurational Approach To A Buyer's Relationship Exit Strategy, Farooq Habib, Marko Bastl, Antonios Karatzas, Carlos Mena Jan 2020

Treat Me Well And I May Leave You Kindly: A Configurational Approach To A Buyer's Relationship Exit Strategy, Farooq Habib, Marko Bastl, Antonios Karatzas, Carlos Mena

Management Faculty Research and Publications

Research shows that the choice of relationship exit strategy by the instigator of exit can have significant negative consequences for the party that is being dropped. In this study we focus on what we coin as kind exit, where the risk of harm to the supplier as a result of the buyer's relationship termination is low. In line with current research, which is suggesting that the characteristics of a buyer-supplier relationship play a critical role in the instigator's choice of exit strategy, we examine the link between the buyer's perception of its relationship with the supplier and the manner in …


Leadership As An Art Within The Context Of Wicked Social Problems And Collective Leadership Streams, Jay Caulfield, Bret A. Richards Oct 2019

Leadership As An Art Within The Context Of Wicked Social Problems And Collective Leadership Streams, Jay Caulfield, Bret A. Richards

Management Faculty Research and Publications

No abstract provided.


The Goldilocks Effect Of Strategic Human Resource Management? Optimizing The Benefits Of A High-Performance Work System Through The Dual Alignment Of Vertical And Horizontal Fit, Joo Hun Han, Saehee Kang, Rebecca R. Kehoe, David P. Lepak Oct 2019

The Goldilocks Effect Of Strategic Human Resource Management? Optimizing The Benefits Of A High-Performance Work System Through The Dual Alignment Of Vertical And Horizontal Fit, Joo Hun Han, Saehee Kang, Rebecca R. Kehoe, David P. Lepak

Management Faculty Research and Publications

Although vertical and horizontal fit in strategic human resource management are foundational to the links between a high-performance work system (HPWS) and organizational performance, little is known about how these two fits interact to affect organizational performance. We address this shortcoming while also advancing knowledge on each type of fit. We offer a more nuanced examination of vertical fit (which has typically been assessed with respect to organizations' broad strategic types) by focusing on the alignment of an HPWS with an organization's market entry timing mode—a key element of strategy. We propose that among organizations pursuing new product development, the …


The Effects Of Tariff Increases On Supply Base Complexity: A Conceptual Framework, Sangho Chae, Carlos Mena, Mikaella Polyviou, Zachary S. Rogers, Robert Wiedmer Oct 2019

The Effects Of Tariff Increases On Supply Base Complexity: A Conceptual Framework, Sangho Chae, Carlos Mena, Mikaella Polyviou, Zachary S. Rogers, Robert Wiedmer

Management Faculty Research and Publications

Recent protectionist trends around the world have raised interest in newly enforced or increased tariffs and their effects on global supply chains. For firms sourcing globally, tariff introductions or increases significantly affect importing costs, which ultimately affect product costs. Such tariff changes may incentivize firms to adjust their supply base to mitigate these cost increases, thus altering the structure and complexity of firms' supply bases. In this paper, we first characterize the U.S. tariff landscape from 1997 to 2017. We then develop a conceptual model to explain how the severity and timing uncertainty of expected tariff increases influence a firm's …


Board Committees In Corporate Governance: A Cross-Disciplinary Review And Agenda For The Future, Kalin Kolev, David B. Wangrow, Vincent L. Barker Iii, Donald J. Schepker Sep 2019

Board Committees In Corporate Governance: A Cross-Disciplinary Review And Agenda For The Future, Kalin Kolev, David B. Wangrow, Vincent L. Barker Iii, Donald J. Schepker

Management Faculty Research and Publications

The importance of board committees – specialized subgroups that exist to perform many of the board's most critical functions, such as setting executive compensation, identifying potential board members, and overseeing financial reporting – has grown over time due to increased legal requirements and greater complexity of the environment in which firms operate. This has resulted in a large body of work examining board committees across the accounting, finance, and management disciplines. However, this research has developed rather independently within each discipline, preventing scholars and practitioners from developing a comprehensive understanding of board committees. To address this issue, we conduct a …


Board Committees In Corporate Governance: A Cross‐Disciplinary Review And Agenda For The Future, Kalin Kolev, David B. Wangrow, Vincent L. Barker Iii, Donald J. Schepker Sep 2019

Board Committees In Corporate Governance: A Cross‐Disciplinary Review And Agenda For The Future, Kalin Kolev, David B. Wangrow, Vincent L. Barker Iii, Donald J. Schepker

Management Faculty Research and Publications

The importance of board committees – specialized subgroups that exist to perform many of the board's most critical functions, such as setting executive compensation, identifying potential board members, and overseeing financial reporting – has grown over time due to increased legal requirements and greater complexity of the environment in which firms operate. This has resulted in a large body of work examining board committees across the accounting, finance, and management disciplines. However, this research has developed rather independently within each discipline, preventing scholars and practitioners from developing a comprehensive understanding of board committees. To address this issue, we conduct a …


Benefits Of Blockchain Initiatives For Value-Based Care: Proposed Framework, Rongen Zhang, Amrita George, Jongwoo Kim, Veneetia Johnson, Balasubramaniam Ramesh Sep 2019

Benefits Of Blockchain Initiatives For Value-Based Care: Proposed Framework, Rongen Zhang, Amrita George, Jongwoo Kim, Veneetia Johnson, Balasubramaniam Ramesh

Management Faculty Research and Publications

Background

The potential of blockchain technology to achieve strategic goals, such as value-based care, is increasingly being recognized by both researchers and practitioners. However, current research and practices lack comprehensive approaches for evaluating the benefits of blockchain applications.

Objective

The goal of this study was to develop a framework for holistically assessing the performance of blockchain initiatives in providing value-based care by extending the existing balanced scorecard (BSC) evaluation framework.

Methods

Based on a review of the literature on value-based health care, blockchain technology, and methods for evaluating initiatives in disruptive technologies, we propose an extended BSC method for holistically …


Organizational Speed As A Dynamic Capability: Toward A Holistic Perspective, Bernadine J. Dykes, Margaret Hughes-Morgan, Kalin Kolev, Walter J. Ferrier Jun 2019

Organizational Speed As A Dynamic Capability: Toward A Holistic Perspective, Bernadine J. Dykes, Margaret Hughes-Morgan, Kalin Kolev, Walter J. Ferrier

Management Faculty Research and Publications

Current research on organizational speed has been disjointed, which has left organizational speed as an underdeveloped area of study. In this essay, we expand the view of organizational speed as a multidimensional gestalt-like construct that may influence firm performance and competitive advantage. We offer a capability-based definition of organizational speed and identify and review the building blocks of organizational speed. We propose new avenues and questions for future research based on our perspective.


Applying Collective Change Leadership And Change To Resolve Complex Community Problems, Jay Caulfield Jan 2019

Applying Collective Change Leadership And Change To Resolve Complex Community Problems, Jay Caulfield

Management Faculty Research and Publications

No abstract provided.


Not All Responses Are The Same: How Ceo Cognitions Impact Strategy When Performance Falls Below Aspirations, David B. Wangrow, Kalin Kolev, Margaret Hughes-Morgan Jan 2019

Not All Responses Are The Same: How Ceo Cognitions Impact Strategy When Performance Falls Below Aspirations, David B. Wangrow, Kalin Kolev, Margaret Hughes-Morgan

Management Faculty Research and Publications

This study integrates research on managerial discretion within the behavioral theory of the firm to examine how four CEO psychological traits serving as antecedents of managerial discretion—ambiguity tolerance, cognitive complexity, locus of control, and commitment to the status quo—moderate firm responses to poor performance. Using CEOs’ responses to questionnaires, CEO ambiguity tolerance is found to positively moderate the relationship between negative attainment discrepancy and strategic change when performance is slightly below aspirations, defined as average market return for the firm’s industry. Further, CEOs with greater cognitive complexity are found to engage in more strategic change when …


Understanding The Emotional And Informational Influence On Customer Knowledge Contribution Through Quantitative Content Analysis, Xiaolei Wang, Terence T. Ow, Yuqiang Feng, Luning Liu Jan 2019

Understanding The Emotional And Informational Influence On Customer Knowledge Contribution Through Quantitative Content Analysis, Xiaolei Wang, Terence T. Ow, Yuqiang Feng, Luning Liu

Management Faculty Research and Publications

Customer knowledge contribution is a vital source of business value. Existing studies paid limited attention to emotional influence on knowledge contribution. Drawing upon social support theory, this study attempts to elaborate the influence of emotional support and informational support on knowledge contribution of customers in a firm-hosted online community. Through quantitative content analysis including product feature extraction and sentiment analysis, we analyzed content data from 2318 users. A set of research hypotheses were tested via regression analysis of panel data. We found that informational support (information diagnosticity and source credibility) and emotional support (emotional consistency and emotional difference) significantly affect …


Data And Predictive Analytics Use For Logistics And Supply Chain Management, Anníbal C. Sodero, Yao Henry Jin, Mark A. Barratt Jan 2019

Data And Predictive Analytics Use For Logistics And Supply Chain Management, Anníbal C. Sodero, Yao Henry Jin, Mark A. Barratt

Management Faculty Research and Publications

Purpose

The purpose of this paper is to explore the social process of Big Data and predictive analytics (BDPA) use for logistics and supply chain management (LSCM), focusing on interactions among technology, human behavior and organizational context that occur at the technology’s post-adoption phases in retail supply chain (RSC) organizations.

Design/methodology/approach

The authors follow a grounded theory approach for theory building based on interviews with senior managers of 15 organizations positioned across multiple echelons in the RSC.

Findings

Findings reveal how user involvement shapes BDPA to fit organizational structures and how changes made to the technology retroactively affect its design …


Managerial Discretion, David B. Wangrow, Hilary Schloemer Jan 2019

Managerial Discretion, David B. Wangrow, Hilary Schloemer

Management Faculty Research and Publications

No abstract provided.


The Ethicality Of Point Of Sale Marketing Campaigns: Normative Ethics Applied To Cause Related Checkout Charities, Catharyn Baird, Jay Caulfield Jan 2019

The Ethicality Of Point Of Sale Marketing Campaigns: Normative Ethics Applied To Cause Related Checkout Charities, Catharyn Baird, Jay Caulfield

Management Faculty Research and Publications

No abstract provided.