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Articles 1 - 5 of 5

Full-Text Articles in Tourism

Operational Management Of The Umroh Plustour Program In Pt. Alamin Ahsan Travel, Farah Nabilla Alwie, Dony Hermawan Jun 2021

Operational Management Of The Umroh Plustour Program In Pt. Alamin Ahsan Travel, Farah Nabilla Alwie, Dony Hermawan

Journal of Indonesian Tourism and Policy Studies

This article discusses the operational management of Umrah plus tour packages at PT. Experience Ahsan Travel. The discussion described is the programs owned by Alisan Tours & Travel, preparations by Alisan Tours & Travel in undergoing the operational process of organizing Umrah plus tours, obstacles experienced by Alisan Tours & Travel in organizing Umrah plus tours, and analysis of the implementation of operational management in Umrah plus tour activities at PT Alamin Ahsan Travel. The data collection carried out by the author is based on direct observations in the field and literature studies, in a process carried out from the …


Destination Management Amusement In Riau Province, Achmad Dzaky Rafif, Budiman Mahmud Musthofa Dec 2019

Destination Management Amusement In Riau Province, Achmad Dzaky Rafif, Budiman Mahmud Musthofa

Journal of Indonesian Tourism and Policy Studies

This Study discusses assignment management of natural tourism destination in riau province. At present the management of natural tourist destinations is very much needed in the tourism industry and in this Final Project Task Explains the author Also the management of natural tourist destinations the which intends to improve the quality of management of natural tourism destinations in Riau Province


Manajemen Pemasaran Produk Wisata Kapal Pesiar Pt. Avs Indonesia, Nanda Tasya, Dkn Nugraha Jun 2018

Manajemen Pemasaran Produk Wisata Kapal Pesiar Pt. Avs Indonesia, Nanda Tasya, Dkn Nugraha

Journal of Indonesian Tourism and Policy Studies

Cruises become a new option for travelers to travel with ease, with diverse destinations and lot’s of activities to do. Ships used exclusively for recreational purposes. Such as Costa Cruises, Princess Cruises, Royal Caribbean International, Oceania Cruises, and many others. With diverse of facilities that can be enjoyed on board, cruise ship tours become one of the best choice for tourists who want to relax and enjoy the beauty of the sea. Each brand has different products, facilities, and destinations according to their individual characteristics. Similarly, the marketing and sales strategies implemented. Each brand releases it’s products with a variety …


Pengelolaan Taman Nasional Ujung Kulon (Tnuk), Abdurrachman Abdurrachman, Annisa Pratiwi Dec 2017

Pengelolaan Taman Nasional Ujung Kulon (Tnuk), Abdurrachman Abdurrachman, Annisa Pratiwi

Journal of Indonesian Tourism and Policy Studies

This study aims to explain how the management of Ujung Kulon National Park (TNUK). Data obtained by interview, observation during the Job Training, and literature study. The result of this research is the effort of management of Ujung Kulon National Park (TNUK).


Measuring Hotel Service Quality: Tools For Gaining The Competitive Edge, Robert C. Ford, Susan A. Bach Jan 1997

Measuring Hotel Service Quality: Tools For Gaining The Competitive Edge, Robert C. Ford, Susan A. Bach

Hospitality Review

As the hotel industry grows more competitive, quality guest service becomes an increasingly important part of managers' responsibility measuring the quality of service delivery is facilitated when managers know what types of assessment methods are available to them. The authors present and discuss the following available measurement techniques and describe the situations where they best meet the needs of hotel managers: management observation, employee feedback programs, comment cards, mailed surveys, personal and telephone interviews, focus groups, and mystery shopping.