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Articles 1 - 6 of 6
Full-Text Articles in Tourism
Purchasing And Receiving Process In Procurement Of Goods At Jhl Solitaire Gading Serpong Hotel, Sangga Munggaran Putra, Diani Mustika Prianti
Purchasing And Receiving Process In Procurement Of Goods At Jhl Solitaire Gading Serpong Hotel, Sangga Munggaran Putra, Diani Mustika Prianti
Journal of Indonesian Tourism and Policy Studies
Purchasing and Receiving are two of the many divisions in the finance department, which are the main doors for procuring goods at hotels. These two divisions must ensure that the products ordered and received are high quality and comply with operational standards to create customer satisfaction. This study aims to provide an overview of the processes carried out by the purchasing and receiving divisions in the procurement of goods at the JHL Solitaire Hotel. The research method used is qualitative. The technique gets direct observations at the JHL Solitaire Hotel, interviews, and literature studies. The results of this study are …
Implementation Of The "Indonesian Jamu Ritual" Concept As A Club Lounge Attraction At The Ritz Carlton Pacific Place, Maha Dewi
Journal of Indonesian Tourism and Policy Studies
The purpose of this research is to investigate the implementation of the concept of applying 'Indonesian Jamu Ritual' as a Club Lounge attraction at The Ritz Carlton Pacific Place. The concept is based on the use of traditional Indonesian herbal concoctions that have been used for centuries for health and beauty purposes. The research method used is a qualitative - descriptive approach using data collection techniques through observation, interviews, and documentation. The results showed that the use of the 'Indonesian Jamu Ritual' concept at the Club Lounge The Ritz Carlton Pacific Place can increase hotel guest satisfaction and provide an …
The Role Of Social Media In The Marketing Strategy In The Hotel Indonesia Group, Rifa Annisa, Anisatul Auliya
The Role Of Social Media In The Marketing Strategy In The Hotel Indonesia Group, Rifa Annisa, Anisatul Auliya
Journal of Indonesian Tourism and Policy Studies
This research aims to find out the role of social media such as Instgaram, Facebook and Website in implementing marketing strategies at Hotel Indonesia Group. Social Media is very helpful for Hotel Indonesia Group to promote therir product, because with social media Hotel Indonesia Group can attract social media users to stay at hotels under the Hotel Indonesia Group. The research method was qualitative methods. All the datas collection technique was carried out by interview and direct observation in the research object. This research was conducted from February 2020 to April 2020. The results of this study that the most …
Role Of Call Sales In Improving Levelsroom Days In The Saler Salak The Heritagehotel, Laras Paramitha, Priyanto Priyanto
Role Of Call Sales In Improving Levelsroom Days In The Saler Salak The Heritagehotel, Laras Paramitha, Priyanto Priyanto
Journal of Indonesian Tourism and Policy Studies
The focus of this journal is about Role Sales Call to increase occupancy Hotel Salak The Heritage. The Purpose of this study is to know role sales call to increase occupancy and to describe obstacles of increase occupancy. This research is qualitative descriptive. The concept of this study is Tourism, Hotel, Marketing, Sales Call, SWOT analysis, Marketing Mix, Market Segmentation, Positioning, Deferensation. Stratgegy Marketing Hotel Salak The Heritage is Referring to Promotion. Marketing Strategy Salak The Heritage Hotel is important to increase occupancy every year.
Hospitality Review Volume 31 Issue 2 2013, Fiu Hospitality Review
Hospitality Review Volume 31 Issue 2 2013, Fiu Hospitality Review
Hospitality Review
No abstract provided.
Measuring Hotel Service Quality: Tools For Gaining The Competitive Edge, Robert C. Ford, Susan A. Bach
Measuring Hotel Service Quality: Tools For Gaining The Competitive Edge, Robert C. Ford, Susan A. Bach
Hospitality Review
As the hotel industry grows more competitive, quality guest service becomes an increasingly important part of managers' responsibility measuring the quality of service delivery is facilitated when managers know what types of assessment methods are available to them. The authors present and discuss the following available measurement techniques and describe the situations where they best meet the needs of hotel managers: management observation, employee feedback programs, comment cards, mailed surveys, personal and telephone interviews, focus groups, and mystery shopping.