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Full-Text Articles in Tourism

Assessing The Impact Of Short-Term Study Abroad, Susan Carley, R. Keith Tudor Aug 2010

Assessing The Impact Of Short-Term Study Abroad, Susan Carley, R. Keith Tudor

Journal of Global Initiatives: Policy, Pedagogy, Perspective

Participation in short-term study abroad programs has dramatically increased in recent years. Little empirical research exists on learning outcomes associated with short-duration study tours, however. This study examines the impact of a study tour on the perceptions of American college students following a 2-week tour of Mexico. Based on measures of pre- and posttrip perceptions of the host country, students were found to have significantly changed following a brief overseas stay. Pretrip perceptions were also compared with the perceptions of a control group of students who did not participate in study abroad to determine the influence self selection bias might …


The Missed Dialogues Of The Euro-Turkish Relationships, Juliette Tolay Jun 2010

The Missed Dialogues Of The Euro-Turkish Relationships, Juliette Tolay

Journal of Global Initiatives: Policy, Pedagogy, Perspective

This paper attempts to assess the state of dialogue between Europe and Turkey. Using Thomas Risse's application of Habermas' theory of communicative action, it covers and analyzes four opportunity spaces for dialogue: the European Union-Turkish institutional relationship, the bilateral diplomatic relationships between European countries and Turkey, Turkish immigration to Europe, and European tourism in Turkey. Overall, most communicative interaction between Europe and Turkey is done under the logic of appropriateness (rule-guided behavior) as opposed to the logic of consequentialism (interest-guided behavior) or the logic of arguing (reasoning-guided behavior). As interactions remain superficial and one-sided, they merely are "missed dialogues."


A Study Of Satisfaction Level Of Hong Kong Tourists With Hot Springs Hotels And Resorts In Guangdong, China, Rob Law, Ruby Yip Jan 2010

A Study Of Satisfaction Level Of Hong Kong Tourists With Hot Springs Hotels And Resorts In Guangdong, China, Rob Law, Ruby Yip

Hospitality Review

The research reported here aimed at examining Hong Kong tourists’ level of satisfaction with hot springs hotels and resorts in Guangdong, China. Primary data were collected and service quality and tourist satisfaction levels were measured using the SERVQUAL model. The empirical findings indicate that most tourists are satisfied with the service quality of these hotels and resorts. Among the different dimensions of service quality, empathy receives the highest score. Overall satisfaction receives a score only slightly better than average. The results also reveal significant relationships among customer satisfaction level, loyalty, and recommendation.