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Purchasing And Receiving Process In Procurement Of Goods At Jhl Solitaire Gading Serpong Hotel, Sangga Munggaran Putra, Diani Mustika Prianti

Journal of Indonesian Tourism and Policy Studies

Purchasing and Receiving are two of the many divisions in the finance department, which are the main doors for procuring goods at hotels. These two divisions must ensure that the products ordered and received are high quality and comply with operational standards to create customer satisfaction. This study aims to provide an overview of the processes carried out by the purchasing and receiving divisions in the procurement of goods at the JHL Solitaire Hotel. The research method used is qualitative. The technique gets direct observations at the JHL Solitaire Hotel, interviews, and literature studies. The results of this study are …