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Business Administration, Management, and Operations

2013

Articles 1 - 6 of 6

Full-Text Articles in Tourism

Hospitality Review Volume 31 Issue 2 2013, Fiu Hospitality Review Nov 2013

Hospitality Review Volume 31 Issue 2 2013, Fiu Hospitality Review

Hospitality Review

No abstract provided.

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Hotel Guest E-Questionnaires: Implications For Feedback And Relationships, Alfred Ogle, Nadine Henley, Michelle Rowe, Sybe Jongeling, Stephen Fanning Nov 2013

Hotel Guest E-Questionnaires: Implications For Feedback And Relationships, Alfred Ogle, Nadine Henley, Michelle Rowe, Sybe Jongeling, Stephen Fanning

Hospitality Review

This paper examines the reliability and efficacy of hotel guest e-mail questionnaire compared to the paper questionnaire in the Asian Pacific context. Conducted inPerth,SingaporeandPenang, cities with mature hospitality and tourism industries and a representation of chain and independent deluxe hotels, this exploratory qualitative study examines hotelier views of e-mail guest communication derived from content analysis of guest questionnaires format and content and in-depth interviews with senior hoteliers. The findings indicated that e-questionnaires manifested as e-mails, as a direct replacement of the paper questionnaire, appear to be premature given divergent hotelier views and shortcomings in e-mail response administration. If properly executed, …

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An Exploration Of The Motivations Behind Committee Membership In Food Networks, Denise O'Leary, Mary Rose Stafford Jan 2013

An Exploration Of The Motivations Behind Committee Membership In Food Networks, Denise O'Leary, Mary Rose Stafford

Conference papers

Food Tourism has been recognised as a fast growing niche area where Ireland can gain competitive advantage. In recognition of the importance of collaboration among diverse stakeholders in the development of food tourism, networks have been identified as essential. This article presents findings from research conducted with three networks and reveals the motivations for committee membership. Data was gathered in 2012 through participant observation and interviews with steering committee members on three food networks using an action research approach.

A framework for examining motivations for collaboration is offered in this article which will contribute to effective network management. Motivations are …

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Building Social Capital Through Events: Some Insights From The Gathering, Ziene Mottiar, Bernadette Quinn, Theresa Ryan Jan 2013

Building Social Capital Through Events: Some Insights From The Gathering, Ziene Mottiar, Bernadette Quinn, Theresa Ryan

Conference papers

No abstract provided.

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Deviance, Dark Tourism And ‘Dark Leisure’: Towards A (Re)Configuration Of Morality And The Taboo In Secular Society, Philip R. Stone Dec 2012

Deviance, Dark Tourism And ‘Dark Leisure’: Towards A (Re)Configuration Of Morality And The Taboo In Secular Society, Philip R. Stone

Dr Philip Stone

A taboo is a prohibition placed on exposing what is good as well as what is bad. Indeed, prohibited by authority or social influences, taboos are rooted in an unconscious guilt and insulated from our psychosocial life-worlds by mediating institutions of religion and politics. Yet, in an age of secularisation and liberalisation, new mediating institutions of the taboo are emerging, particularly within contemporary museology. Presently, therefore, a number of time-honoured taboos are increasingly becoming translucent and, as a result, there is a new willingness to tackle inherently ambiguous and problematical interpretations. Consequently, an exhilarating phase of museological development has opened …

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Dark Tourism, Heterotopias And Post-Apocalyptic Places: The Case Of Chernobyl, Philip R. Stone Dec 2012

Dark Tourism, Heterotopias And Post-Apocalyptic Places: The Case Of Chernobyl, Philip R. Stone

Dr Philip Stone

On 26 April 1986, during a procedural shut down of reactor number four at the Chernobyl Nuclear Power Plant in the Ukrainian Soviet Socialist Republic (now Ukraine), a catastrophic surge of energy led to a reactor vessel rupture and, subsequently, resulted in the world’s worst nuclear accident. Numbers of deaths from the disaster vary enormously, including from the radioactive fallout that encroached great swathes of Western Europe, to the apparent generational health maladies that now affect local populations. However, despite remaining health and safety concerns, illegal visitor tours to Chernobyl have flourished over the past decade or so. Moreover, during …

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