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Public Cleanliness Satisfaction Survey [2019], Paulin Straughan, Mathews Mathew
Public Cleanliness Satisfaction Survey [2019], Paulin Straughan, Mathews Mathew
Research Collection School of Social Sciences
The Singapore Management University undertook the third wave of the Public Cleanliness Satisfaction Survey (PCSS) with 1716 Singapore resident respondents providing responses before the start of the Circuit Breaker.
The 2019 wave of the PCSS continued to reflect the overall satisfaction with public cleanliness in Singapore. Satisfaction with cleanliness and cleaning services has improved substantially across all domains.
Ninety three percent of survey respondents were satisfied with the cleanliness of public spaces that they had recently visited, a 9% increase from the findings in 2018.
There was a substantial increase in satisfaction with the cleanliness of food and beverage (F&B) …