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The Qualitative Report

2022

WhatsApp

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Full-Text Articles in Migration Studies

Whatsapp? Opportunities And Challenges In The Use Of A Messaging App As A Qualitative Research Tool, Rocio Bueno-Roldán Ma., Antje Röder Prof. Dr. Dec 2022

Whatsapp? Opportunities And Challenges In The Use Of A Messaging App As A Qualitative Research Tool, Rocio Bueno-Roldán Ma., Antje Röder Prof. Dr.

The Qualitative Report

This article evaluates the use of the popular Mobile Messaging App (MMA) WhatsApp as a way to conduct qualitative research with geographically dispersed samples. Through the use of a case study of Latino expat-wives around the globe, we show how traditional methods of qualitative interviewing were adapted and evolved through the use of this application. Findings suggest that WhatsApp is a valuable tool for conducting qualitative research with specific advantages over other MMAs and VoIPs due to its familiarity amongst the target group and its flexible blending of video, audio, and written forms of communication. Particularly its use on smartphones …