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Civic and Community Engagement Commons

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Full-Text Articles in Civic and Community Engagement

The Social Construction Of Client Participation: The Evolution And Transformation Of The Role Of Service Recipients In Child Welfare And Mental Disabilities, Terry Mizrahi, Mayra Humphreys-Lopez, Denise Torres Jan 2009

The Social Construction Of Client Participation: The Evolution And Transformation Of The Role Of Service Recipients In Child Welfare And Mental Disabilities, Terry Mizrahi, Mayra Humphreys-Lopez, Denise Torres

The Journal of Sociology & Social Welfare

This article presents a comparative analysis of client participation (CP) in child welfare and mental health and mental retardation systems. It identifies three rationales for client participation (philosophical, pragmatic, and political), along with the limitations surrounding each rationale. It uses social construction theory to examine the historical and ideological underpinnings of organized, institutionally-sanctioned client involvement inside and outside government. In order to enhance the capacity of clients to influence service and benefit systems, their role must evolve through the mutual efforts of government-strengthening client participation policies and independent organizing from the bottom up through community development and advocacy programs.


Losing The "Eyes In The Back Of Our Heads": Social Service Skills, Lean Caring, And Violence, Donna Baines Sep 2004

Losing The "Eyes In The Back Of Our Heads": Social Service Skills, Lean Caring, And Violence, Donna Baines

The Journal of Sociology & Social Welfare

Violence in the social services work place in general, and the developmental services in particular,h as increased in the last several years. Findingsf rom an ethnographic study suggests that new, lean forms of work organization remove opportunities to use or learn many of the tacit or practice skills workers previously used to keep themselves and their clients safer in the work place. This article describes many of these skills and the new management schemes that remove the possibility to develop or transmit these praxis skills. The article concludes by analyzing the convergence between the new labour processes and the competency …