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Civic and Community Engagement Commons

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Full-Text Articles in Civic and Community Engagement

The Role Of Public Relations In Social Capital And Civic Engagement, Weiwu Zhang, Alan Abitbol Jan 2014

The Role Of Public Relations In Social Capital And Civic Engagement, Weiwu Zhang, Alan Abitbol

Communication Faculty Publications

Public relations scholars have increasingly argued for the broader role of public relations and strategic communication in society (e.g., Taylor, 2010). That is, how can knowledge of public relations be used to make society better rather than simply making organizations more effective? This study examines how different types of public relations and strategic communication efforts contribute to citizens’ social capital and civic engagement. Specifically, this study uses data from the 2010 Pew Internet and American Life Project ‘Social Side of the Internet’ survey to examine the relationship between various strategic communication efforts by social, civic, professional, and religious organizations and …


Conceptualizing Communication Capital For A Changing Environment, Leo Wayne Jeffres, Guowei Jian, Sukki Yoon Nov 2013

Conceptualizing Communication Capital For A Changing Environment, Leo Wayne Jeffres, Guowei Jian, Sukki Yoon

Communication Faculty Publications

With rapidly evolving technologies, boundaries between traditional modes of communication have blurred, creating an environment that scholars still describe from viewpoints as researchers in interpersonal, organizational or mass communication. This manuscript looks at the social capital literature and argues for conceptualizing “communication capital” to help understand the impact of communication phenomena in a changing environment. The literature has treated interpersonal communication variables as components of social capital and mass communication variables as factors affecting social capital, but scholars long ago recognized their reinforcing nature, leading us to develop a concept of communication capital merging symbolic activity across domains in its …


Viewing The Public Sphere With Influentials And Citizens, Leo Wayne Jeffres, Guowei Jian, Jae-Won Lee, C. Ellen Connally, Josie El Seikali Oct 2011

Viewing The Public Sphere With Influentials And Citizens, Leo Wayne Jeffres, Guowei Jian, Jae-Won Lee, C. Ellen Connally, Josie El Seikali

Communication Faculty Publications

The currently popular emphasis on democratic discussion in the “public sphere” often is critically viewed by observers commenting on issues of participation, empowerment, and efficacy without input from influentials, whose voices often are the content of public debates. Habermas was critical of the quality of democratic discourse, arguing for an “ideal speech situation” where participants are free to question all proposals; introduce proposals; and express their attitudes, wishes, and needs. This article examines perceptions of the climate of communication in the public sphere by influentials and the general public of a major urban area.


The Impact Of Third Places On Community Quality Of Life, Leo Wayne Jeffres, Cheryl Campanella Bracken, Guowei Jian, Mary F. Casey Dec 2009

The Impact Of Third Places On Community Quality Of Life, Leo Wayne Jeffres, Cheryl Campanella Bracken, Guowei Jian, Mary F. Casey

Communication Faculty Publications

Older cities struggling with issues of survival focus on jobs and the economy, but competition requires all cities to pay attention to the quality of life that attracts residents. Creating such an inviting environment includes “third places” that foster community and communication among people outside of home and work, yet we have little empirical evidence that speaks to the subject, or their importance for a community’s quality of life. Here we report on a national U.S. survey that asked people to identify such places in their community, producing a wide variety of “third places” that ranged from the most popular …