Social Work Commons^™

Improving The Take-Up Of Homecare Services Among Holocaust Survivors In A Jewish Charitable Organization, Olga Kondratjeva, Stephen Roll, Odelya Mantsura, Pini Miretski, Olga Statland-Vaintraub, Hannah Brumbaum, Ariel Tikotsky, Michal Grinstein-Weiss

Social Policy Institute Research

This research brief is part of a series by the Social Impact Nudgeathon initiative. This initiative incorporated insights from behavioral economics into the design and delivery of social welfare programs. Developed through a partnership between the Joint Distribution Committee in Israel (JDC-Israel) and the Social Policy Institute (SPI) at Washington University in St. Louis, this initiative is among the first of its kind to launch in Israel. Working in close collaboration, research teams from the United States and Israel investigated whether using behavioral insights to make small changes in the delivery of social service programs in Israel and Russia would …

Improving Educational And Career Opportunities For Youth With Disabilities In The Future Trend Program, Yifat Klein, Osnat Elnathan, Mayzahav Itiel Barkai, Miriam Palachi, Anat Halevy, Yair Feingold, Ariel Tikotsky, Guy Hochman

Social Policy Institute Research

This research brief is part of a series by the Social Impact Nudgeathon initiative. This initiative incorporated insights from behavioral economics into the design and delivery of social welfare programs. Developed through a partnership between the Joint Distribution Committee in Israel (JDC-Israel) and the Social Policy Institute (SPI) at Washington University in St. Louis, this initiative is among the first of its kind to launch in Israel. Working in close collaboration, research teams from the United States and Israel investigated whether using behavioral insights to make small changes in the delivery of social service programs in Israel and Russia would …

Job Knowledge Tests, Michelle Graef

Umbrella Summaries

What are job knowledge tests?

In an employment context, job knowledge tests are hiring tools that assess candidates’ knowledge of facts, principles, concepts, and other information that is important for performance of a job (Hunter, 1983). This knowledge falls into two general categories: (a) technical information and (b) the processes and judgmental criteria required to perform correctly and efficiently on the job (Hunter, 1983). Measures of job knowledge vary in the level of specificity of the content. Some measures are intended to test a candidate’s knowledge of specific content for a specific job, whereas other measures are designed to assess …

Job Embeddedness, Megan Paul

Umbrella Summaries

What is job embeddedness?

Job embeddedness refers to the extent to which employees are connected to their jobs through a social web. It includes three aspects, each of which is considered in light of the job or organization (“on-the-job embeddedness”) and the community (“off-the job embeddedness”): (a) links—the extent to which people have links to other people or activities, (b) fit—the extent to which their job and community are similar to or fit with the other aspects in their life space, and (c) sacrifice—what they would give up if they left, especially if they had to move to another city …

Supervising Child Welfare Professionals Virtually During A Pandemic, Quality Improvement Center For Workforce Development

Other QIC-WD Products

We are in the midst of a pandemic and many child welfare professionals across the country are working from home. Not only are staff having to become accustomed to this new “normal,” but are having to do so while educating their own children, caring for elderly parents, and determining how to meet the needs of the families and children they serve. During the COVID 19 crisis, supervisors must consistently engage their employees, while assessing the needs of their employees and the needs of the families served by the child welfare system. The QIC-WD wants to bring the available evidence to …

Emotional Intelligence Tests, Megan Paul

Umbrella Summaries

What are emotional intelligence tests?

In an employment context, emotional intelligence tests are tools that assess job candidates’ or employees’ abilities or tendencies related to recognizing, understanding, and managing emotions. Depending on the tool, they can be used to inform hiring decisions and/or for professional development. Beyond the general description above, there is variation in the definition and measurement of emotional intelligence, with the differences falling into three categories (Ashkanasy & Daus, 2005). When it was first conceived, emotional intelligence was considered to be a set of abilities or competencies, to be assessed through actual behavior (Salovey & Mayer, 1990; …

Washington Progress Update – Telework In Action, Quality Improvement Center For Workforce Development

Other QIC-WD Products

The vast majority of the U.S. workforce (80%) says they would like to telework at least part-time, according to research by Global Workplace Analytics. Although not all jobs are conducive to telework, the Washington State Department of Children, Youth & Families (DCYF) is working with the QIC-WD to design, implement, and research the impacts of telework as a strategy to support and retain the child welfare workforce. Implementing telework is more complicated than giving staff a laptop and a cell phone and telling them to check in with their supervisor. This post summarizes what actions DCYF is taking to implement …

Integrity Tests, Michael Cunningham, Megan Paul

Umbrella Summaries

What are integrity tests?

Employee integrity tests are attitude self-report hiring tools that measure candidates’ disposition to productively perform their work, while refraining from counterproductive actions. Counterproductive actions include behaviors such as theft; safety and procedure violations; revealing confidential information or falsifying records; arguing with customers, clients and staff; and tardiness, absenteeism and job abandonment (Gruys, as cited in Sackett, 2002). There are many commercially available integrity tests, and they are often classified as either overt or personality based (Sackett, Burris, & Callahan, 1989). Overt integrity tests (also known as clear-purpose tests) are designed to directly assess attitudes regarding dishonest …

Debt Bondage: How Private Collection Agencies Keep The Formerly Incarcerated Tethered To The Criminal Justice System, Bryan L. Adamson

Northwestern Journal of Law & Social Policy

This Article examines the constitutionality of statutes which allow courts to transfer outstanding legal financial obligations to private debt collection agencies. In Washington State, the clerk of courts can transfer the legal financial obligation of a formerly incarcerated person if he or she is only thirty days late making a payment. Upon transfer, the debt collection agencies can assess a “collection fee” of up to 50% of the first $100.000 of the unpaid legal financial obligation, and up to 35% of the unpaid debt over $100,000. This fee becomes part of the LFO debt imposed at sentencing, and like that …

The Sustainability Of Child Protection Services In The Republic Of Kosovo, Shpetim Bylykbashi

Capstone Collection

Today, in Kosovo, are services provided for the children most in need sustainable? Do these services have stable and long-term funding? Did the decentralization of the Kosovo government strengthen or weaken the existing child protective environment? In an attempt to answer these questions, a review of available literature was completed, as well as direct interviews conducted with relevant stakeholders engaged in Kosovo’s child protection services at both the governmental and civil society levels. The main finding of my research is that vulnerable children in Kosovo, such as children without parental care, children with special needs, and child victims of domestic …

Cognitive Ability Tests, Megan Paul

Umbrella Summaries

What are cognitive ability tests?

In an employment context, cognitive ability (also known as general intelligence or general mental ability) tests are hiring tools that assess candidates’ ability to learn and solve problems (Hunter & Schmidt, 1996). There are many commercially available cognitive ability tests, and they typically involve multiple-choice questions that measure abilities such as vocabulary, verbal comprehension, and verbal, numerical, and spatial reasoning. Some tests measure a combination of these abilities, whereas some focus only on specific abilities. Because the questions have right and wrong answers, the tests must often be proctored. Tests vary in terms of length, …

Ebci Progress Update- Developing An Onboarding Program, Quality Improvement Center For Workforce Development

Other QIC-WD Products

The Eastern Band of Cherokee Indians (EBCI) established their Family Safety Program (FSP) in 2015. FSP is a multi-disciplinary unit and includes behavioral health and child welfare. They are a small agency with about 35-40 child welfare employees at any given time, including front-line caseworkers, case aides, supervisors, and a manager. Minimum qualifications for the caseworker role are rigorous, requiring a bachelor’s or master’s degree in social work and/or years of relevant experience. They also seek to hire enrolled members of the EBCI, enrolled members of other federally recognized tribes, or those married to, or who are children of, enrolled …

Biodata Measures, Stephanie Weddington, Megan Paul

Umbrella Summaries

What are biodata measures?

Biodata measures are hiring tools that assess a variety of biographical or background data about job candidates. When they were first developed, biodata measures included objective and verifiable questions about a person’s background and history (e.g., education level, number of siblings, job history), but over time they have come to include more subjective questions similar to those found on personality tests (e.g., attitudes, interests, recreational activities, education, and work experiences and preferences) (Schmitt & Golubovich, 2013). They are typically administered using a paper-and-pencil or online-survey format (Breaugh, 2009), and the response options can be yes-no, multiple …

Work Sample Tests, Maggie Thompson, Megan Paul

Umbrella Summaries

What are work sample tests?

Work sample tests are methods used to assess an individual’s ability to successfully perform a job. These tests require individuals to perform tasks that are physically and/or psychologically similar to those they would experience on the job (Schneider & Schmitt, 1986). Though much of the early use of work samples was to assess psychomotor skills for manual tasks like carpentry, electrical work, or welding (Robertson & Downs, 1989), more relevant examples include role plays, in-basket exercises, filing, and writing or typing exercises (Roth, Bobko, McFarland, & Buster, 2008). There are two primary categories of work …

Training And Experience Evaluations, Kate Stephenson, Megan Paul

Umbrella Summaries

What are training and experience evaluations?

Training and experience (T&E) include previous work and volunteer experience, education or other training, and credentials (Schneider, 1994). Evaluations of T&E are often included in employee selection procedures to screen and rate applicants based on information provided on resumes, applications, or other documents. These evaluations attempt to identify future successful employees by examining and applying systematic, judgment-based ratings to this information (McDaniel, Schmidt, & Hunter, 1988). The idea behind T&E evaluations is that past behavior is a good predictor of future behavior, and people with experience are more committed and motivated to perform well …

Long-Term Impact Of Welfare Reform: Biopsychosocial Barriers To Successful Transition Away From Welfare Reliance Among Rural Women In Louisiana, Jake Jerome Guidry

LSU Master's Theses

The discussion regarding government benefits and reliance on welfare benefits is one that takes place in arenas of policymaking and academia alike. These discussions often focus on poverty that exists in densely populated metropolitan areas, resulting in a scarcity of research regarding unique characteristics of rural poverty. Eighty-four rural Louisiana women participated in a longitudinal study of the impacts of welfare reform in their lives. Twenty years later, two (N = 2) rural Louisiana women, each former welfare recipients, participated in an in-depth qualitative case study examining their transition away from welfare programs. Data show that neither woman was …

Situational Judgment Tests, Megan Paul

Umbrella Summaries

What is a situational judgment test?

A situational judgment test (SJT) is a hiring tool that measures knowledge, skills, abilities, and other characteristics by assessing test takers’ responses to various job-related situations. They are typically administered in paper-and-pencil or video format, and each item presents a scenario and various potential responses or actions to take. Instructions tend to fall into one of two categories: knowledge or behavioral tendency. Knowledge instructions require judgments about the efficacy of different options, and they ask test takers to choose, for example, the best option, the best and worst option, or the most effective option. …

Realistic Job Previews, Michelle Graef

Umbrella Summaries

What is a realistic job preview?

A realistic job preview (RJP) is a strategic organizational communication designed to provide job candidates with positive and negative information about the job and the organization, for the purpose of influencing employee perceptions, attitudes, job performance, and ultimately, retention. Although the first published examples of organizations providing realistic information to job candidates or new employees appeared in the 1960s, Wanous (1973) is credited with popularizing the term. An RJP should be based on a thorough diagnosis of the job and the organization, so that the content of the preview targets the relevant information that …

Coach Ohio- The View From The Site Implementation Manager, Vincent Ciola

Other QIC-WD Products

Vincent Ciola: I am the Site Implementation Manager in Ohio for our QICWD initiative, Coach Ohio, and work for the Ohio Department of Job and Family Services. Ohio is a county administered system, so I work with nine diverse counties on this project. It has been inspiring to see the dedication to the child protection workforce in each of these different places. I also work on Ohio’s improvement plan for round three of the Child and Family Services Review (CFSR). In that work, I focus on strategies to achieve comprehensive assessment and planning with all our families. I’ve been intrigued …

Recruitment, Megan Paul

Umbrella Summaries

What is recruitment?

Recruitment refers to efforts by organizations to make potential job candidates aware of job openings and influence whether they apply, maintain interest in the job until an offer is made, and accept an offer (Breaugh, 2008). Note that although applicants may be affected by strategies used to assess their qualifications and potential (e.g., interviews), those activities are not considered part of recruitment and will not be covered in this summary. Further details will be provided in the umbrella summary on employee selection.

Why is recruitment important?

The most obvious reason that recruitment is important is because vacancies …

Texas Decreased Caseworker Turnover. The Qic-Wd Is Implementing And Testing Some Of Their Strategies And Building Evidence, Quality Improvement Center For Workforce Development

Other QIC-WD Products

The QIC-WD is dedicated to building evidence. Foundational work in the early years of the Center included combing the literature from multiple fields (e.g., business, education, industrial-organizational psychology) to inform strategies to strengthen the child welfare workforce. In 2018, Casey Family Programs reported on how the Texas Department of Family and Protective Services (DFPS) reduced caseworker turnover by implementing multiple changes to system operations (How did Texas decrease caseworker turnover and stabilize its workforce?). This post discusses how the QICWD is working with eight other jurisdictions and building on what was learned in Texas. According to the report, Texas initiated …

2020 Adult Foster Home Resident And Community Characteristics Report On Adult Foster Homes, Paula Carder, Sheryl Elliott, Ozcan Tunalilar, Sarah Dys, Portland State University Institute On Aging

Institute on Aging Publications

This report is the sixth in a series prepared by the Institute on Aging at Portland State University for Oregon’s Department of Human Services (ODHS) and examines a sample of Adult Foster Homes (AFHs) throughout the state. This study has four objectives: 1. Describe AFH characteristics, including staffing types, policies and monthly charges and fees. 2. Describe current residents’ health-related needs, service use and demographic characteristics. 3. Compare current results with prior Oregon surveys to identify changes and current trends. 4. Describe characteristics that might affect access, quality, or cost. Oregon has licensed adult foster homes (AFHs) as a type …

2020 Community-Based Care Resident And Community Characteristics Report On Assisted Living, Residential Care, And Memory Care Communities, Paula Carder, Ozcan Tunalilar, Sheryl Elliott, Sarah Dys, Portland State University Institute On Aging

Institute on Aging Publications

This report summarizes findings from the 6th annual study of Oregon community-based care settings, including assisted living and residential care facilities, and memory care communities. This study was conducted during fall 2019 and winter 2020.

An Exploratory Mixed Methods Study Of Geographic Mobility And Homeless Service Use In Northeastern New York State, Amanda Aykanian

Legacy Theses & Dissertations (2009 - 2024)

This study used a mixed methods design to explore the geographic mobility of homeless service users in northeastern New York State and the relationship between mobility and homeless service use, engagement, and delivery. For the quantitative component, a sample of Homeless Management Information System (HMIS) data—that includes adults accessing homeless services in 2017 across 21 counties in northeastern New York State—was used to describe service users’ mobility and the demographic, background, and service use characteristics associated with mobility. For the qualitative component, semi-structured interviews with homeless service providers in those same counties were used to understand providers’ views of mobility, …

The Experience Of Children's Mental Health Leaders During Times Of Constraint: A Narrative Study, Jody Levison-Johnson

Antioch University Dissertations & Theses

Across the United States, each state has a public mental health system that is designed to support children and youth with emotional and behavioral challenges. This is critically important as recent estimates show that one in six children in the United States has a diagnosed mental health condition (Whitney & Peterson, 2019). The design and structure of these systems vary by state, but consistent across them is the presence of a state-designated leader who is faced with an array of constraining factors that influence their behavior and shape the resulting system. This study describes the experience of leaders in children’s …

The Racist Impact Of Redistributive Public Policies: Handout Versus Hand-Up, Mittie Davis Jones

Cultural Encounters, Conflicts, and Resolutions

Federal government policies, while benefitting some urban areas, have historically been detrimental to African-American people. Years of welfare and housing policies have placed central city residents, especially African-Americans, at a disadvantage which they have not overcome. Policies that once denied benefits to Black people, such as public welfare and federally-insured mortgages, morphed into stigmatized policies which, when available to Blacks, became obstacles to their advancement. These same policies enabled the majority White population to do what they were initially designed to do – provide a toehold during a period of temporary economic decline after which personal advancement was possible.

The …

Exploring The Relationship Between Gender, Race, And Space, And Toronto Community Housing Policy, Anita Rachel Ewan

Theses and Dissertations (Comprehensive)

This dissertation presents the racial-gendered lived experiences of Black women living in Toronto Community Housing (TCH; subsidized housing). This research found that Black women and their families are disproportionately faced with challenges due to barriers caused by housing policy and procedures that also affect the overall development and wellbeing of their children. It also highlights the ways in which Black women continue to thrive and survive in the face of detrimental and derelict living conditions; accomplished through community development and support initiatives, and fostering strong communities.

This is a qualitative research project that includes an art-based method. Utilizing a feminist …

From Muhammed To The Jobup: Engaging Malemployed Immigrants Through Journalism, Tiziana Rinaldi

Capstones

I focused my graduate work on the local community of malemployed immigrants. They are foreign-educated newcomers — medical doctors, pharmacists, teachers, lawyers and engineers, to name a few of their professions — who lack the resources to find skill- appropriate work in the U.S. They end up either unemployed or working at "jobs for which they’re overqualified or overeducated or both,” I wrote for NJSpotlight in 20171.

Using the social journalism method2 of engaging members of a chosen group to fill important if not crucial information gaps, I developed The JobUp, a series of free, offline educational events, as my …

Recent Research To Build Knowledge Of The Child Welfare Workforce, Quality Improvement Center For Workforce Development

Other QIC-WD Products

Child welfare worker turnover is costly and can negatively affect the relationship between families and the child welfare agency. The Quality Improvement Center for Workforce Development (QIC-WD) aims to build the body of evidence in the child welfare field to better understand worker turnover and strategies to address it. Although turnover is a widely acknowledged problem, there has not been reliable data to calculate staff turnover, caseloads, and workforce capacity. A recent study and article, Characteristics of the Front-line Child Welfare Workforce (Edwards & Wildeman, 2018), makes available a new data source and provides an analysis of workforce data from …

Using Technology To Reduce The Burden Of Paperwork: Preliminary Lessons Learned From The Qic -Wd Virginia Site, Quality Improvement Center For Workforce Development

Other QIC-WD Products

The Quality Improvement Center for Workforce Development (QIC-WD) partnered with the Virginia Department of Social Services (VDSS) in 2017 to conduct research examining the efficacy of technology interventions aimed at reducing child welfare staff turnover and improving child welfare outcomes. Virginia is a state-supervised, countyadministered child welfare system. The state elected to study the implementation of and outcomes from job modernization technology interventions in 18 localities. These 18 localities represent a workforce of approximately 450 of the state’s 2,200 frontline staff. The intervention is occurring in multiple phases: (1) transcription services; (2) a mobility technology application; and (3) a Comprehensive …