Social Work Commons^™

Leadership Training, Megan Paul

Umbrella Summaries

What is leadership training?

Leadership training is a broad term with no universal definition. For the purposes of this review, it refers to “programs that have been systematically designed to enhance leader knowledge, skills, abilities, and other components” and it includes “all forms of leader, managerial, and supervisory training/development programs and/or workshops” (Lacerenza et al., 2017, p. 1687). As with all training, leadership training can vary in many ways. Below are some of the more common aspects that have been empirically evaluated:

Needs analysis: whether a systematic process was used to identify training needs and design the training accordingly

Content: …

Conversational Style In Training, Megan Paul

Umbrella Summaries

What is conversational style?

Conversational style refers to a combination of stylistic strategies to personalize instructional text (oral or written) for learners. These include “the use of first and second rather than third person, directly addressing the reader, revealing [the author’s] personal beliefs, and/or using polite forms of address” (Ginns et al., 2013, p. 452). The following excerpts illustrate such styles:

“During inhaling, the [your] diaphragm moves down creating more space for the [your] lungs” (Mayer et al., 2004)

“Let me tell you what happens when lightning forms” (vs. just the scientific description; Moreno & Mayer, 2000)

“You are about …

Addressing Work-Related Traumatic Stress Nebraska - Implementation Overview, Quality Improvement Center For Workforce Development

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The Implementation Team

The QIC-WD worked with Nebraska Division of Children and Family Services (DCFS) to establish an implementation team to lead the development and implementation of their intervention to address secondary traumatic stress. The implementation team was called the Nebraska Workforce Project Team. It included a representative from each of the five geographic regions of the state (known as a Service Areas), a representative from each staff level (worker, supervisor, administrator), the Site Implementation Manager (SIM), the Data Coordinator, sponsors (the DCFS director and Human Resources [HR] director), and three members of the QIC-WD (representing expertise in workforce, implementation, …

Organizational Change Process Milwaukee - Evaluation Overview, Quality Improvement Center For Workforce Development

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The QIC-WD evaluation was conducted with the support of the Division of Milwaukee Child Protective Services (DMCPS) to determine if an Organizational Change Process intervention (Availability Responsiveness Continuity or ARC) was effective in improving workforce and child welfare outcomes.

Research Questions

Process Evaluation

1. Did the ARC purveyor follow the training curriculum with fidelity and quality delivery?
2. Did the ARC Team Leaders follow the ARC implementation model with fidelity and quality?
3. Were participants satisfied with the quality of leadership, training, and group dynamics?
4. Did participants learn the required concepts and skills?
5. What were the mediators of fidelity and training outcomes?
6. Did …

Data Segmentation (Video), Quality Improvement Center For Workforce Development

Workforce Analytics Resources

Data segmentation is the process of breaking down “big” data into smaller, more meaningful groups, called segments. In the case of workforce data, each segment represents a group of people with similar characteristics, either that pertain to them as an individual (e.g., gender, race, educational background) or to their connection to the organization (e.g., their job title, supervisor, or work schedule).

There are a variety of ways to “slice and dice” your data into meaningful groups. Some possibilities are listed below. The squares represent the unit of categorization (e.g., agency structure), and dashed green squares represent the data segments (e.g., …

Stories Of Survival. Book Review: Stripped, 2nd Edition: Inside The Lives Of Exotic Dancers By Bernadette Barton, Tk Logan

Dignity: A Journal of Analysis of Exploitation and Violence

No abstract provided.

The Socioeconomic Impacts Of Covid-19 Study: Survey Methodology Report, Stephen Roll, Sam Bufe, Yung Chun, Michal Grinstein-Weiss

Social Policy Institute Research

When COVID-19 was declared a pandemic, and economic shutdowns began in March 2020, households across the United States were faced with an unprecedented crisis that would affect their health, financial security and overall well-being for an unforeseeable amount of time. In order to examine and track the wide-ranging impacts of the pandemic on households, as well as the efficacy of different public and private efforts to mitigate these impacts, the Social Policy Institute at Washington University in St. Louis (SPI) launched the Socioeconomic Impacts of COVID-19 Survey (SEICS) in the United States just weeks after the pandemic became a national …

Housing Hardships During Covid-19, Sophia Fox-Dichter, Yung Chun, Stephen Roll, Katie Kristensen, Michal Grinstein-Weiss

Social Policy Institute Research

Even prior to the COVID-19 pandemic, U.S. households were burdened by the cost of rental and mortgage payments, burdens which disproportionately fell on Black and Hispanic families. Using a 5-wave survey, we examined whether disparities in housing cost burden continued throughout the pandemic and trends in how households fell behind on rent and mortgage payments. We found that more than a third of households experienced housing cost burdens during the pandemic, with a slightly higher percentage of households of color bearing cost burdens than white households. Renters had greater cost burdens than homeowners.

During the pandemic, significantly more Black and …

Employment, Financial And Well-Being Effects Of The 2021 Expanded Child Tax Credit: Wave 1 Executive Summary, Leah Hamilton, Stephen Roll, Mathieu Despard, Elaine Maag

Social Policy Institute Research

The 2021 temporary expansion of the Child Tax Credit (CTC) is unprecedented in its reach and is predicted to cut American child poverty by more than half. The expanded CTC provides families with $3,600 for every child in the household under the age of six, and $3,000 for every child between the ages of six and 17. Almost all middle- and low-income families with children are eligible for the CTC. Married parents making less than $150,000 and single parents making less than $112,500 per year will receive the full amount of the credit, which begins to phase out slowly after …

Supportive Supervision And Resiliency Ohio - Implementation Overview, Quality Improvement Center For Workforce Development

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The Implementation Team The QIC-WD worked with the Ohio Department of Job and Family Services (ODJFS), through the Office of Families and Children (OFC), to establish an implementation team to lead the development and implementation of their supportive supervision and resiliency intervention. After recruiting nine counties to participate in the QIC-WD project, the Workforce Implementation Team (WIT) initially was composed of representatives from the nine public children services agencies including administrators, managers, and human resources staff, the Site Implementation Manager (SIM), the Data Coordinator, OFC leadership, and three members of the QIC-WD (representing expertise in workforce, implementation, and evaluation). The …

Supportive Supervision And Resiliency Ohio - Evaluation Overview, Quality Improvement Center For Workforce Development

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The QIC-WD evaluation was conducted with the support of the Ohio Department of Job and Family Services to determine if a Supportive Supervision and Resiliency intervention, known as Coach Ohio, was effective in improving workforce and child welfare outcomes. Research Questions The site-level evaluation for Ohio was designed to understand implementation of and outcomes related to the Coach Ohio intervention and its component parts: (1) the ACCWIC Coaching Model for managers and supervisors to introduce the key principles of supportive supervision and (2) Resilience Alliance (RA) groups for supervisor and frontline workers to enhance coping in the face of exposure …

Towards Improving Engagement Of Youth Of Color In Cross-Age Mentoring Programs In High Poverty, High Crime Neighborhoods, Maria V. Wathen, Patrick L.F. Decker, Maryse H. Richards, Katherine Tyson Mccrea, Cynthia Onyeka, Charity N. Weishar, Donnelly Will

Social Work: School of Social Work Faculty Publications and Other Works

This study examines predictors of attendance in a cross-age youth mentoring program offered in four high-poverty, high-crime communities. Youth in greatest need of after school and summer interventions are those residing in such communities, but programs are scarce. More specific to mentoring programs that do exist, past research has demonstrated the significance of attendance as a predictor of positive outcomes. Two datasets were combined for this study: The Saving Lives, Inspiring Youth (SLIY) mentoring program dataset and a neighborhood database. OLS regression results show that for all participants, traveling from a lower-crime home area to a program in a higher-crime …

Proses Pemberdayaan Pada Keluarga Penerima Manfaat Program Keluarga Harapan Dalam Pertemuan Peningkatan Kapasitas Keluarga Sesi Pengelolaan Keuangan (Studi Deskriptif Di Kelurahan Srengseng Sawah, Kecamatan Jagakarsa, Kota Jakarta Selatan, Provinsi Dki Jakarta), R. Arlingga Hadistira A. P., Sari Viciawati Machdum

Jurnal Pembangunan Manusia

This research is descriptive qualitative research that discusses the financial management of beneficiary (KPM) of Program Keluarga Harapan (PKH) organized by the Ministry of Social Affairs of the Republic of Indonesia in Srengseng Sawah Village, Janggakarsa District, South Jakarta. Data collection in this study was conducted through observation and interviews with purposive sampling technique. This study generally aims to see the process of empowering beneficiaries of the Program Keluarga Harapan in the Family Capacity Building Meeting (P2K2) or Family Development Session (FDS) in Srengseng Sawah Village and to determine the role of assistants in implementing P2K2 Financial Management Sessions in …

Proses Pemberdayaan Tenaga Kerja Disabilitas Melalui Pelatihan Vokasional Oleh Pt Thisable Enterprise Untuk Disalurkan Sebagai Mitra Golife, Suci Ramadhani, Indra Lestari Fawzi

Jurnal Pembangunan Manusia

Persons with disabilities are the group most vulnerable to discrimination in society. Discriminatory behavior causes persons with disabilities to lose access to their rights, especially in terms of getting a job. Many persons with disabilities are unable to find jobs due to low educational backgrounds and lack of skills. To ensure access to work, Indonesia has passed Law Number 8 of 2016 concerning Persons with Disabilities. In this regulation, there is an obligation for the government and companies to employ persons with disabilities. In fact, the job opportunities that must be provided to persons with disabilities have not been maximally …

Pelaksanaan Kegiatan Promotif Santun Lansia Di Puskesmas Kecamatan Cilincing, Jakarta Utara Pada Tahun 2019, Diantri Astuti, Indra Lestari Fawzi

Jurnal Pembangunan Manusia

The elderly diseases are generally degenerative diseases, the handling requires a long time and high costs, so that it will be a very heavy burden for the government. The Puskesmas Santun Lansia is a health center that provides comprehensive health services to the elderly population, which includes promotive, curative, preventive, and rehabilitative services. Health care for the elderly give priority to quality promotion and prevention. This study aims to evaluate the process of implementing the promotional activities of Santun Lansia at the Cilincing District Health Center and what are the supporting and inhibiting factors in the implementation of this activity. …

Homelessness Estimates In The Mountain West, 2020, Saha Salahi, Vanessa Booth, William E. Brown Jr.

Demography

This fact sheet summarizes a recent report titled, “The 2020 Annual Homelessness Assessment Report (AHAR) to Congress,” by the U.S. Department of Housing and Urban Development. By synthesizing homelessness vulnerability categories to the Mountain West states, this report offers data for Arizona, Colorado, Nevada, New Mexico, and Utah.

Implementasi Kebijakan Triple Skilling Dalam Membangun Sumber Daya Manusia Terampil Dan Produktif (Studi Kasus: Balai Besar Pengembangan Latihan Kerja Bekasi), Syifa Fauzi, Bambang Shergi Laksmono

Jurnal Pembangunan Manusia

The development of skilled and productive human resources is one of the main priorities of President Joko Widodo's policy. The unemployment burden which continues to increase due to the emergence of mismatches of workers' skills with company needs and automation will be a threat to the future of the workforce in Indonesia. The Triple Skilling Policy (Skilling, Re-skilling, Up-skilling) were made to minimize labor problems in Indonesia. Balai Besar Pengembangan Latihan Kerja Bekasi as one of the vocational training centers that conducts job training has implemented a Triple Skilling policy in 4 vocations which are Electronic Engineering, Refrigeration, Information and …

Peran Gapoktan Karya Bersama Dalam Implementasi Program Peremajaan Sawit Rakyat (Psr) Di Bandar Durian, Aek Natas, Labuhan Batu Utara, Azizah Maharani, Bambang Shergi Laksmono

Jurnal Pembangunan Manusia

This research discusses the role of the oil palm joined farmer groups in the implementation of People’s Oil Palm Rejuvenation program (PSR). The PSR program is a program designed by the government to assist oil palm farmers in increasing the productivity of oil palm farmers and supporting Sustainable Rural Development which impacts on improving the welfare of oil palm farmers. In the PSR program, the role of oil palm farmer groups is very important, as they are the grant beneficiaries and managers, so that the success or failure of the program also depends on the farmer groups. In this study, …

Evaluasi Program Pemberdayaan Petambak Pada Budidaya Udang Vannamei Oleh Pt Infishta Di Kecamatan Blanakan Kabupaten Subang, Yudhi Amrial, Ety Rahayu

Jurnal Pembangunan Manusia

Poverty is the main problem experienced by fish farmer in Indonesia. This happens because of the monopoly by middlemen. One solution to this problem is by empowering fish farmer. This study aims to evaluate fish farmer empowerment programs through vannamei shrimp farming conducted by PT Infishta in Blanakan District, Subang Regency. The qualitative approach and the type of formative evaluation research conducted with in-depth interviews with 8 informants who know about the implementation of fish farmer empowerment programs in the vannamei shrimp farming. The results of the research explain the input stages and the program implementation process. The input stage …

Linking Human Resources And Child Welfare Data (Video), Quality Improvement Center For Workforce Development

Workforce Analytics Resources

When examining workforce data, it can be valuable to capitalize on data from a variety of systems, such as various human resources (HR) databases, learning management systems, and child welfare information systems. Each can be useful on their own, but additional information can be learned when different types of data are connected. For example, applicant information may be stored in a database that is separate from other HR data on those hired, and there is value in looking at the connections between applicant data and later aspects of employment.

Data linkage involves pairing observations from two or more data files …

Workforce Metrics Using Child Welfare Data, Quality Improvement Center For Workforce Development

Workforce Analytics Resources

Workforce metrics that can be constructed from child welfare data fall into three categories: caseload/workload, case continuity, and worker- and unit-level variability.

Caseload/Workload Metrics

Caseload metrics can help to

• Assess compliance with caseload standards (e.g., policy, statute)
• Describe and inform case assignment decisions
• Describe and address the work burden experienced by staff
• Describe and address inequities in caseloads among workers
• Inform workforce planning or staffing decisions
• Monitor caseloads to assess policy or practices intended to affect caseloads

Caseload metrics are among the most commonly used workforce metrics that can typically be obtained from child welfare data. These metrics are usually …

Workplace Ostracism, Megan Paul

Umbrella Summaries

What is workplace ostracism?

Workplace ostracism is “the extent to which an individual perceives that he or she is ignored or excluded by others at work” (Ferris et al., 2008, p. 1348). The most popular measure is the 10item Workplace Ostracism Scale (Ferris et al., 2008). Example items include “others avoided you at work,” “others refused to talk to you at work,” and “others at work shut you out of the conversation.”

Why is workplace ostracism important?

Ostracism in the workplace is important because it is associated with an array of job attitudes, stress indicators, and behaviors. Specifically, ostracism is …

Secondary Traumatic Stress, Burnout And Resilience In The Child Welfare Workforce: Early Results From Nebraska’S Randomized Controlled Trial Of Resilience Alliance, Quality Improvement Center For Workforce Development

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A 2018 needs assessment indicated that more than 50% of the child welfare workforce in Nebraska was experiencing elevated secondary traumatic stress (STS). STS refers to the experience of people – generally professionals– who are exposed to others’ traumatic events as part of their work. As a result of this exposure, these professionals can develop their own traumatic symptoms and reactions such as sleeplessness and anxiety. The Nebraska Department of Health and Human Services (DHHS) Division of Children and Family Services (DCFS) in partnership with the Quality Improvement Center for Workforce Development (QIC-WD) implemented CFS Strong, a multi-phased workforce intervention …

Workload, Megan Paul

Umbrella Summaries

What is workload?

There is no one, universally accepted definition of workload. A broad definition is that it is “an all-encompassing term that includes any variable reflecting the amount or difficulty of one’s work” (Bowling & Kirkendall, 2012, p. 222). Quantitative workload is the label for the amount of work done, and qualitative workload is the label for the difficulty of work (Bowling & Kirkendall, 2012). Further, there is a distinction between mental and physical workload and between objective and perceived workload (Bowling & Kirkendall, 2012). A variety of approaches have been used to measure objective workload. A common one …

Frontline Job Redesign Louisiana - Intervention Overview, Quality Improvement Center For Workforce Development

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The Louisiana Department of Children and Family Services (DCFS), Child Welfare Division (CWD), in collaboration with the QIC-WD, implemented a frontline job redesign as its intervention. (For more information see Intervention Background.) An implementation team, including QIC-WD representatives, CWD leadership, child welfare staff from all levels of practice, and human resources and civil service representatives undertook development of the job redesign. Development of the intervention was guided by the following principles:

• children and families are the center and focus of the practice,
• a dual focus on prevention and permanency, requiring increased knowledge and skills in providing both parents and …

Addressing Work-Related Traumatic Stress Nebraska - Evaluation Overview, Quality Improvement Center For Workforce Development

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Research Questions

The site-level evaluation for Nebraska was designed to understand implementation of and outcomes related to CFS Strong and its component parts, including Resilience Alliance (RA), Peer Support Groups (PSG) and Restoring Resiliency Response© (RRR). Relationships among intervention components, outputs, and outcomes were mapped out in Nebraska’s logic model. Initial research questions of interest included how much participants were satisfied with the RA, PSG, and RRR sessions they attended. Furthermore, for RA, the evaluation measured how much facilitators adhered to the manualized RA program, whether group dynamics (e.g., engagement and conflict) were positive or negative, and how …

"When They See Someone Who Is Poor, They Step On Them": The Social Determinants Of Health Among Survivors Of Sex Trafficking In Cambodia, James P. Havey, Glenn M. Miles, Lim Vanntheary, Nhanh Channtha, Hanni Stoklosa

Dignity: A Journal of Analysis of Exploitation and Violence

Social determinants of health (SDH) are defined as the non-medical yet health-affecting conditions of a person’s life. They include such considerations as working conditions, discrimination, and access to health services. The aim of this study was to explore the SDH impacting those who have survived sex trafficking in Cambodia. This study employed a mixed methods, secondary analysis, focusing on 52 survivors of sex trafficking in the Butterfly Longitudinal Research Project from 2010 through 2019. Participants described myriad social determinants of health, including: gender, age, relationship status (marriage), ethnicity, national identification documentation (statelessness), social class, formal education, vocational training, occupation, and …

Posttraumatic Stress Disorder: Comparing Short-Term, Intensive Therapy To Traditional, Long-Term Therapy, Laura Gonzalez, Sean Kruckenberg

Electronic Theses, Projects, and Dissertations

ABSTRACT

Posttraumatic Stress Disorder (PTSD) is a mental health diagnosis that occurs following a traumatic event, and military veterans are at higher risk of exposure to hazardous or life-threatening situations that may result in psychological trauma. PTSD sufferers experience symptoms such as distressing memories, nightmares, flashbacks, hypervigilance, and heightened arousal. Individuals with PTSD also experience higher rates of depressive and substance use disorders, involvement with the justice system, and self-harm and suicide. Many agencies, such as the Department of Veteran’s Affairs (VA) provide treatment PTSD, however most programs experience dropout rates as high as 36%. Recent studies have shown that …

Frontline Job Redesign Louisiana - Evaluation Overview, Quality Improvement Center For Workforce Development

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The QIC-WD evaluation was conducted with the support of the Louisiana Department of Children and Families to determine if a Job Redesign was effective in improving workforce and child welfare outcomes.

Research Questions

A key research question concerned the extent to which the job redesign reduced the amount of time caseworkers spent on administrative tasks and increased time spent on clinical work with children and families. The QIC-WD also tested questions related to the expected effects of the redesign on workers’ perceptions of their job complexity, role overload, and work-life balance, and how these perceptions relate to job satisfaction, case …

Competency-Based Personnel Selection Oklahoma - Intervention Overview, Quality Improvement Center For Workforce Development

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A Competency-based Personnel Selection process was the intervention designed as part of the QIC-WD project to address inconsistencies in hiring and to identify candidates with the desired competencies to be hired as Child Welfare Specialist (CWS) I/II with Oklahoma Human Services (OKDHS) (for more information see the Site Overview). The Competency-based Personnel Selection process is a standardized hiring procedure that includes a structured interview with behaviorally anchored rating scales, a typing assessment, and a writing assessment. Additionally, research was conducted on a set of academic and commercial hiring assessments to determine how well these measures of personality, cognitive skills, …