Open Access. Powered by Scholars. Published by Universities.®
Recreation, Parks and Tourism Administration Commons™
Open Access. Powered by Scholars. Published by Universities.®
- Discipline
- Keyword
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- Exhibit (2)
- Bachelor degree; Theme Park and Attraction Management; Fall 2023; Rosen College of Hospitality Management (1)
- Disney memorabilia, theme park souvenirs, Rosen Library Exhibit, brochure (1)
- Disney memorabilia, theme park souvenirs, Rosen Library Exhibit, sign (1)
- Service robots; guest engagement; guest reaction (1)
- Publication
- Publication Type
Articles 1 - 5 of 5
Full-Text Articles in Recreation, Parks and Tourism Administration
Theme Park Knowledge Hub Of The Future, Carissa Baker
Theme Park Knowledge Hub Of The Future, Carissa Baker
Rosen Research Review
The global attractions industry has grown in size and innovation in the last few decades. Encompassing theme parks and waterparks as well as cultural and natural attractions, this segment has diverse career opportunities and constant potential for growth in mature and emerging markets. Theme parks alone garnered a billion visitors in 2019. Post-pandemic, the industry bounced back quicker than expected, with most operators seeing increased attendance and revenue. The attractions industry continues to develop new concepts which provide amazing experiences for guests around the world. However, retirement during the pandemic, coupled with the industry's rapid expansion, created a greater need …
Just Looking: Tourist Gaze And The Theme Park Experience, Wei Wei, Yanyan Zheng, Nathaniel Line, Lu Zhang
Just Looking: Tourist Gaze And The Theme Park Experience, Wei Wei, Yanyan Zheng, Nathaniel Line, Lu Zhang
Rosen Research Review
What makes a memorable theme park experience? New research led by UCF Rosen College of Hospitality Management's Assistant Professor Wei Wei looks at how visitor experience is influenced by the 'tourist gaze'—the consumption of visual experiences, as well as other services, in a tourism destination. With important implications for theme park operators and managers, the study focuses on visitors' visual interactions with fellow visitors and finds they have a significant impact on visitors' emotions and the quality of their overall experience.
Theme Park Visitors Prefer Human-Like Robots In Customer Service Interactions, Ady Milman, Asli D.A. Tasci
Theme Park Visitors Prefer Human-Like Robots In Customer Service Interactions, Ady Milman, Asli D.A. Tasci
Rosen Research Review
Service robots are becoming increasingly popular in many industries and social settings, including education, childcare, elderly therapy centers, and even theme parks. Tourism and hospitality industries are adopting robots enthusiastically and are being closely studied to observe guest engagement and reaction to robotic services. Service robots are becoming increasingly popular in many industries and social settings, including education, childcare, elderly therapy centers, and even theme parks. Tourism and hospitality industries are adopting robots enthusiastically and are being closely studied to observe guest engagement and reaction to robotic services. UCF Rosen College of Hospitality Management researchers, Dr. Ady Milman and Dr. …
Collecting Disney, Exhibit Sign, Judy Kuhns, Gina Rippens
Collecting Disney, Exhibit Sign, Judy Kuhns, Gina Rippens
Rosen Library Exhibits
On display: January-April 2023
Featured items: Disney souvenirs and cast member awards, and books from the Rosen Library Collection. Primary Curators: Judy Kuhns and Gina Rippens
See more items from this exhibit
Collecting Disney, Exhibit Brochure, Judy Kuhns, Gina Rippens
Collecting Disney, Exhibit Brochure, Judy Kuhns, Gina Rippens
Rosen Library Exhibits
On display: January-April 2023
Featured items: Disney souvenirs and cast member awards, and books from the Rosen Library Collection. Primary Curators: Judy Kuhns and Gina Rippens
See more items from this exhibit