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Full-Text Articles in Recreation, Parks and Tourism Administration

Basketball Officials' Training And Development: Links To Retention, Nathan Ferdinand Jan 2019

Basketball Officials' Training And Development: Links To Retention, Nathan Ferdinand

Electronic Theses and Dissertations

The sharp decline in retention from year-to-year among sport officials is considered a “crisis” among the officiating community and research has attempted to explore the issue by identifying factors that impact retention (Warner et al. 2013). The seven-factor “Referee Retention Scale” (RRS) seeks to predict the likelihood of retention for officials one factor being officials’ ratings of their continuing education (Ridinger et al. 2017). However there is a lack of study for examining the relationships among methods and outcomes of training continuing education and referee retention across sporting contexts. A cross-sectional design was created using an online survey which combined …


Virtual Reality Technology And Customer Delight In Theme Parks: The Role Of Experience Quality, Chenge Jia Jan 2018

Virtual Reality Technology And Customer Delight In Theme Parks: The Role Of Experience Quality, Chenge Jia

Electronic Theses and Dissertations

With the rapid development of Virtual Reality (VR) technology, theme park companies are eager to apply VR technology to their attractions. Operating as highly hedonic consumption businesses, theme parks need to make sure that they offer unique and memorable experiences to customers in order to enhance their competitive advantages. However, empirical data is needed to understand whether and how VR technology will enhance visitors' experiences, including the quality of their experience, customer delight, and customer loyalty. Therefore, this study aims to examine how VR influences visitor's theme park experience quality, customer delight, and customer loyalty. Based on an in-depth literature …


An Exploratory Look At An Evolving Tourism Industry: Maine's Nature-Based Tourism Industry In Transition, Marc Edwards Jan 2003

An Exploratory Look At An Evolving Tourism Industry: Maine's Nature-Based Tourism Industry In Transition, Marc Edwards

Electronic Theses and Dissertations

Maine's natural resources have been attracting visitors to the State for more than 150 years, from artists drawn to the beauty and wildness of the coast, such as Thomas Cole in 1844, to Henry David Thoreau's well-documented trip to Katahdin popularized in his collection of essays The Maine Woods. Early artists like Cole lodged with local farmers and Thoreau's journeys into the Maine woods were aided by Native American and local guides. These early artists and adventurers could be said to be among the first nature-based tourists in Maine, while those who provided lodging and guide services were among the …