Public Policy Commons^™

A Case Study Of Cross-Sector Collaboration In Community Schools In Central Pennsylvania, Jesscia Knapp

West Chester University Doctoral Projects

As societal problems become increasingly complex, organizations are more frequently embracing collaborative problem-solving methods to address issues that a single organization could not successfully solve alone. One such wicked problem is the state of education in the United States, particularly in low-income communities and school districts. The community school model is a method of education reform that requires cross-sector partnerships in order to be successful. This study examined the factors that led to successful cross-sector partnerships between Communities in Schools of Pennsylvania (CISPA) and two partner school districts in the implementation of the community school model in Pennsylvania. The results …

Unbounding Rationality: Observing And Mitigating K-12 Public Education Administrators’ Cognitive Bias, Julie K. Mesaros

West Chester University Doctoral Projects

Humans tend to simplify complex decisions by employing cognitive bias(es). Cognitively biased decision-making by public administrators can be adversely consequential for public organizations, public employees, and the public interest. Given the historical scope of experimental research on cognitive bias in the social and physical sciences, public administration scholars should continue to advance such research across various public sectors. This dissertation study responded to the long-ago call of Herbert Simon for empirical research situated in specific public or political contexts. This qual-QUAN mixed-method study had two main aims: (1) explore decisions that K-12 public education administrators make in personnel management and …

The Impact Covid-19 On The Healthcare Industry’S Systems And Policies: A Case Study, Jameyshia Franklin

West Chester University Doctoral Projects

People worldwide experienced some impacts from the 2019 Coronavirus at various degree. The healthcare industry worldwide was significantly affected by the high volume of patients being infected with the Coronavirus. The COVID-19 virus brought on several challenges for the healthcare industry and the federal government in the United States. Hospitals operated under severe circumstances to treat sick COVID-19 patients and keep their employees safe from contracting the disease. Government mandated social distancing, mask wearing, and cancelation and closing of services to assist with stopping the spread of the virus. This study aimed to identify how the pandemic affected the healthcare …

Navigators As A Means Of Overcoming Administrative Burdens: A Quantitative Study Of State-Administered Federal Assistance Programs, Jonathan Sternesky

West Chester University Doctoral Projects

Administrative burdens are the psychological, compliance, and learning costs experienced by individuals interacting with public entities that may shape and reshape their relationship to citizenship and/or access to benefits and rights. It has long been hypothesized that third-party entities, designated as navigators, could be leveraged to mitigate the impact of administrative burden costs on citizens. For effective delivery of service, easing administrative burden costs in application processes may increase applicant likelihood of successfully navigating the bureaucratic process towards a desired end.

This research used data from recently implemented assistance programs in two separate state-level jurisdictions to conduct logistical regression analyses …

Descriptive Analysis Of Open Government Practices Of Four Mid-Sized Cities In New York State, Brian Bray

West Chester University Doctoral Projects

The conceptualization and implementation of open government practices have evolved over the years, encompassing numerous actions that increase transparency, participation, and collaboration. While states mandate some open government practices for municipal governments, they also often implement optional forms independently. This paper examines how four mid-sized cities implement two such optional forms: government boards and open government data.

This study was conducted in three stages. In the first stage, the author used the Democracy Cube framework, a theoretical model developed by Fung (2006), that categorizes various approaches to public participation in government decision-making along three dimensions. This model served as the …

Using Input From Administrative Staff To Make Cost-Effective Decisions For Telecommuting, Technology, And Productivity During The Covid-19 Era, Chika Egemba

West Chester University Doctoral Projects

The purpose of this research was to examine if collaborative technologies enhance productivity in the face of remote work during the COVID-19 era using the diffusion of innovation framework. Dothan Housing is a Moving to Work (MTW) Expansion Agency under the Landlord Incentive Cohort #3. This means the agency was granted certain flexibility to pursue innovation. This research study used a post-positivist philosophy and a quantitative research design to investigate the thoughts, opinions, and feelings of Dothan Housing administrative staff about their experience with telecommuting during the COVID-19 pandemic. The participants were selected from among Dothan Housing staff who were …