Public Policy Commons^™

Reference Checks, Tara Myers, Megan Paul

Umbrella Summaries

What are reference checks? Reference checks are hiring tools, typically used as one of the last steps in the hiring process. “A reference check generally involves contacting applicants’ former employers, supervisors, coworkers, and educators to verify previous employment and to obtain information about the individual’s knowledge, skills, abilities and character” (Society for Human Resource Management, 2020, p. 1). For example, potential employers use this as an opportunity to get additional information about applicants’ job performance, communication, time management, teamwork, professionalism; honesty; and attention to detail (Hendricks, Rupayana, Puchalski, & Robie, 2018). The questions used on reference checks depend on the …

Building Capacity To Effectively Share And Use Data, Robert Blagg

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In child welfare, the need to utilize meaningful data to ensure that the services provided are effective in supporting children and families represents a continuing challenge. There is a large volume of data from sources that are internal and external to child welfare agencies; and it increases almost exponentially on a regular basis. It is difficult for leaders and practitioners to quickly and meaningfully synthesize, make use of, and share new information with colleagues who need it to make sound decisions. Even when data is transformed into knowledge, challenges remain around the preferred method of ensuring information reaches the individuals …

Occupational Commitment, Megan Paul, Anita Barbee

Umbrella Summaries

What is occupational commitment? Occupational commitment refers to the extent to which employees are committed to their line of work (Meyer, Allen, & Smith, 1993). Over the past 40 years, various researchers also labeled the construct as career commitment or as professional commitment, but the term occupation is intended to convey that the concept (a) does not apply to a more general concept of a career, which may involve different occupations over time and (b) applies to both professional and non-professional occupations (Meyer et al., 1993). Occupational commitment is one of many forms of work-related commitment. Some of the other, …

More Research Is Needed On The Impact Of Workplace Violence, Bullying And Sexual Harassment In Child Welfare, Anita Barbee

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Many employees working in social services are exposed to workplace violence (described in Andersen, et al., 2018) and bullying (discussed in Whitaker, 2012). The workplace violence paper showed not only that up to three-fourths of social workers are exposed to violence at work, but that organizational structures and dynamics set the stage for violence to occur. Settings where staff lacked role clarity and predictability, and where emotional demands, role conflict, and work family conflict were high, also were associated with more threats and violence among employees and by clients. These findings, in addition to studies on bullying, seem to point …

House Price Changes In The Mountain West, 1991-2020, Katie M. Gilbertson, Kristian Thymianos, Eshaan Vakil, Caitlin Saladino, William E. Brown Jr.

Housing & Real Estate

This fact sheet measures the average price change in single-family house prices in Mountain West states and metropolitan areas. This fact sheet utilizes data from the Federal Housing Finance Agency's (FHFA) House Price Index (HPI) tool to show quarterly and yearly trends as far back as 1991 to 2020.

Executive Summaries

The Foundation Review

No abstract provided.

Regional Inclusive Growth Through Systems Philanthropy In Essex County, Massachusetts, Lisa Payne Simon, Stratton Lloyd, Beth Francis

The Foundation Review

In 2016, the Essex County Community Foundation forged a cross-sector coalition of business, community, and civic leaders to identify the Massachusetts region’s greatest challenges and to develop a strategy for action. Income inequality was identified as the county’s most pressing issue, and the foundation and its partners launched a systems philanthropy strategy to address that issue and stimulate inclusive growth.

The strategy involves a multipronged approach aimed at amplifying the county’s strengths, launching inclusive-growth initiatives, expanding workforce training and skill development to increase a broad target population’s earning potential and net worth, incentivizing and supporting small-business resiliency and growth, and …

Can Civil Society Be Inclusive? Strategies For Endowed Foundations, Irene M. H. Davids, Lucas C. P. M. Meijs

The Foundation Review

Literature on inclusion and exclusion within civil society distinguishes two broad approaches: the managerial, based on the private sphere, and the democratic, based upon the public sphere. Regardless of the approach, however, the influence of cultural distance or proximity between endowed foundations and grassroots associations has remained understudied. This research aims to address this gap.

This article shares results of a quantitative comparison of the patterns of funding awarded by a regional endowed foundation in the Netherlands to immigrant grassroots associations and to other grassroots organizations. The results reveal differences in funding despite the foundation’s inclusive strategy. An exploration of …

Measuring The Effectiveness Of Equitable Economic Development Strategies, Amy Minzner

The Foundation Review

There is anecdotal evidence that equitable economic development activities can foster inclusive growth and unlock the full potential of local economies by dismantling barriers and expanding opportunities for low-income people and communities of color. These strategies are being used with increasing frequency, and advocates and funders are pressing for their use throughout the country. Because of this, there is a need to better understand the link between equitable economic development activities and their ability to foster equitable opportunities and resulting impacts.

Establishing this link will require a new measurement strategy because traditional measures of economic development effectiveness focus on communitywide …

What Does It Take? Reflections On Foundation Practice In Building Healthy Communities, 2010–2020, Prudence Brown, Tom David, Anand Sharma

The Foundation Review

Foundation practice — how a foundation goes about its work — plays a significant role in determining the results of the work, particularly for foundations that take on roles that position them as part of the action rather than solely as sources of funds.

This article aims to build upon the lessons from past place-based work by examining the practices of The California Endowment as it designed and implemented Building Healthy Communities, a 10-year initiative to promote health equity. The initiative combined intensive investment in 14 historically disinvested communities with sophisticated state- and regional-level policy campaigns and coalition-building strategies to …

Full Issue

The Foundation Review

No abstract provided.

Front Matter

The Foundation Review

No abstract provided.

Editorial, Juan Olivarez

The Foundation Review

No abstract provided.

At Your Service: Nonprofit Infrastructure Organizations And Covid-19, Christopher R. Prentice, Jeffrey L. Brudney, Richard M. Clerkin, Patrick C. Brien

The Foundation Review

This article examines the role played by nonprofit infrastructure organizations in assisting service-delivery nonprofits as they confronted the COVID-19 crisis. These organizations are differentiated by their service focus, but are united by a common mission to offer support to other nonprofits.

The service areas of nonprofit infrastructure organizations can be divided into three categories: those that support the nonprofit sector as a whole, those that assist nonprofit organizations and their staffs, and those that devote their resources to the communities or region they serve. For this article, leaders from these three types of organizations were asked to share their responses …

Back Matter

The Foundation Review

No abstract provided.

Overcoming The Systemic Challenges Of Wealth Inequality In The U.S., David Peter Stroh

The Foundation Review

The galvanizing public murder of George Floyd and the disproportionate impact of COVID-19 on Black and Hispanic people have put structural racism and its influence on wealth inequality in the U.S. into stark relief. As multiracial groups express outrage at these visible disparities, we risk missing the other side of the coin: that wealth inequality in turn fans structural racism. Moreover, as they reinforce each other, these two factors erode the social, economic, and political viability of our democracy. Understanding and then breaking this vicious cycle are essential to realizing our renewed commitment to a country that works everyone.

This …

Organizational Justice, Tara Myers, Megan Paul

Umbrella Summaries

What is organizational justice? Organizational justice is the extent to which an organization treats people fairly. Organizational justice includes fairness related to outcomes, procedures, and interpersonal interactions. Fair workplace outcomes and decisions (e.g., equitable/favorable pay, raise, promotion) are called distributive justice (Adams, 1965). Procedural justice means that outcomes are determined through procedures that are based on accurate information and standard ethics, represent everyone affected by the procedure, include opportunity for input and appeal, are free from bias, and are used consistently (Leventhal, 1980; Thibaut & Walker, 1975). Interactional justice refers to people feeling they were treated with dignity and respect …

A Cross National Comparison Of Family Friendly Work Policies: The Potential Influence Of Cultural Values, Adeline Grace Hardten

Undergraduate Honors Theses

Around the world people must work for a living, but also must raise their families. To balance these obligations, parents need high levels of support. But the existence of family friendly work policies, defined as paid parental leave and affordable, high-quality childcare, vary significantly across nations, making it difficult for many to obtain the necessary support. Research indicates that countries providing supportive family friendly policies see economic benefits, increases in profitability, and stronger overall youth development. Even though research reveals strong positive outcomes, there is a deficiency of exploration into why more countries still lack comprehensive policies that support working …

Introduction To Data Dictionaries, Quality Improvement Center For Workforce Development

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Are you interested in exploring how to leverage the data necessary to examine and address child welfare workforce challenges in your agency? If so, you may consider developing and using a human resources data dictionary to help guide your work. A data dictionary is a collection of detailed information about the content and structure of data in one or more databases. This descriptive information is often called metadata (i.e., data about data). Other terms used to describe data dictionaries include data definition matrix, metadata repository, design dictionary, and business glossary. You also might see other variations of these terms, further …

Thriving, Megan Paul

Umbrella Summaries

What is thriving? Thriving is defined as “a positive psychological state in which individuals experience both a sense of vitality and a sense of learning at work” (Spreitzer, Sutcliffe, Dutton, Sonenshein, & Grant, 2005, p. 538). Vitality refers to feeling energized, and learning is about experiencing personal growth and development (Spreitzer et al., 2005). The most popular measure of thriving includes ten items, with instructions to think about the questions in relation to work (Porath, Spreitzer, Gibson, & Garnett, 2012). Examples of vitality items include, “I have energy and spirit” and “I feel alive and vital,” and examples of learning …

Introduction To Workforce Metrics, Quality Improvement Center For Workforce Development

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It is important for Human Resources (HR) and child welfare leaders to start with a question-based mindset when analyzing workforce data (i.e., being thoughtful about what you and/or your stakeholders want to know), but it is also important to leave room to explore the data as well. This can only be accomplished if you know what is possible. This blog post describes some of what is possible to explore within the realm of workforce metrics as they relate to employee well-being, performance, and retention. In many ways, the concept of workforce metrics is still in its infancy and many things …

The Rich, Lucas A. Santos

English Department: Research for Change - Wicked Problems in Our World

The rise of the super rich dramatically rose in the 1980’s. The once dominant oil and gas sector was taken over by finance and technology overall. We are able to see a rise of these super rich, or the one percent, and even how quickly they were able to recover from the 2008 Recession. Now, the one percent are making continuous substantial gains in a current world, where a pandemic has struck and many are struggling. I talk about the use of public policy in order to regain this economic gap between the one percent and the rest of the …

Assessment Centers, Tara Myers, Megan Paul

Umbrella Summaries

What are assessment centers? Assessment centers measure knowledge, skills, abilities, and other characteristics by assessing participants’ responses to job-related simulations. Assessment centers can be used for hiring, placement, and career and skill development (Gaugler, Rosenthal, Thornton, and Bentson, 1987). Typically, participants complete a combination of in-basket, leaderless group discussion, role play, case analysis, and oral presentation exercises (Hoffman, Kennedy, LoPilato, Monahan, and Lance, 2015). Within each exercise, participants review job-relevant information and complete tasks. For the in-basket, participants are presented with documents (e.g., emails, memos, reports, requests—things that might be in an inbox) to which they provide responses and about …

Milwaukee Progress Update- Identifying Barriers & Working Through Solutions, Quality Improvement Center For Workforce Development

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Staff voice is an important element of organizational culture, or the behavioral norms and expectations that characterize a work environment. According to the developers of the Availability Responsiveness Continuity (ARC) model, these norms and expectations direct the way employees in a particular work environment approach their work, specify priorities, and shape the way work is done. The Division of Milwaukee Child Protective Services (DMCPS) is a child welfare agency that experienced significant leadership change in recent years and, like other agencies nationwide, has struggled with a decade of staff turnover. In partnership with the Quality Improvement Center for Workforce Development …

Perspectives On Multi-Intervention, Multi-Design Evaluation For The Child Welfare Workforce, Quality Improvement Center For Workforce Development

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The QIC-WD is working with eight sites and the Children’s Bureau in a participatory fashion (Fetterman, 2014) to implement utilization-focused (Alkin & Vo, 2017; Patton, 2008) site-specific and cross-site evaluation strategies. The goal of this research is to build knowledge of interventions to improve child welfare workforce retention, and ultimately outcomes for children and families. A complex systems approach (Westhorp, 2012) is being taken to identify how factors such as organizational structures and culture, staff workload, supervision, and caseworker values influence outcomes, including safety and permanency of children. The QIC-WD team has extensive experience conducting rigorous evaluations within and across …

Coworker Influence, Megan Paul, Lauren Sparks

Umbrella Summaries

What is coworker influence? Coworkers are the individuals in an organization that regularly work with a given employee, often performing similar tasks or collaborating in some way. Coworkers are typically in a similar hierarchical position in the organizational structure, differentiating them from subordinates, supervisors, or managers. Coworker influence is about how coworkers impact a given employee’s work experiences. There are two facets of coworker influence—coworker support and coworker antagonism (Chiaburu & Harrison, 2008). Coworker support is a positive influence, including desirable actions and behaviors. More specifically, there are two types of coworker support—instrumental and affective (Chiaburu & Harrison, 2008). Instrumental …

Oklahoma Progress Update - A Revised Employee Selection Process: Virtual & Paperless, Quality Improvement Center For Workforce Development

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“I am convinced that nothing we do is more important than hiring and developing people. At the end of the day, you bet on people, not on strategies.” – Lawrence Bossidy, former CEO of Honeywell International Inc. This quote is especially true for child welfare workers. Child welfare work is difficult and demanding; it requires compassion and attention to detail. Oklahoma Human Services (OKDHS), in partnership with the Quality Improvement Center for Workforce Development (QIC-WD), worked throughout 2018 and 2019 to create a competencybased employee selection process for Child Welfare Services (CWS) workers. Competencies are the knowledge, skills, abilities, behaviors, …

Ohio Progress Update- Addressing Secondary Traumatic Stress And Providing Supportive Supervision, Quality Improvement Center For Workforce Development

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Secondary traumatic stress (STS) refers to the experience of people – generally professionals– who are exposed to others’ traumatic stories as part of their work. As a result of this exposure, these professionals can develop their own traumatic symptoms and reactions. Child welfare staff are particularly susceptible to STS because of the vulnerable nature of the families they work with, the unpredictable nature of their jobs, and their general lack of physical and psychological protection (ACS-NYU Children’s Trauma Institute, 2011). As such, STS can mimic the symptoms of Post-Traumatic Stress Disorder (Bride, 2007) including nightmares, sleep disruption, avoidance, and irritability. …

Social Worker Shortages And The Rise In Competition For A Competent Child Welfare Workforce, Anita Barbee

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Several national studies have been conducted over the past few years (e.g. Hooyman, & Uniitzer, 2011; Lin, Lin, & Zhang, 2016) to project the number of social workers that will be needed by the year 2030. What they all point to is a huge deficit in the number of social workers (upwards of 200,000) needed to care for children, the elderly and those with addictions, mental health, and other health issues. However, those estimates may be low given that as of 2018 there was no regular gathering of comprehensive data on workforce needs in such areas as child welfare, juvenile …

Working From Home And The Office During A Pandemic: The Experience Of Louisiana Child Welfare Workers, Quality Improvement Center For Workforce Development

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Staff from the Louisiana Department of Children and Family Services, Child Welfare Division (CWD), like many other child welfare professionals from across the country, have been heavily affected by the COVID-19 pandemic. CWD caseworkers had to adjust to working at home, interacting with families differently, and remaining connected to colleagues via technology. It was, according to some staff, difficult and challenging at times. CWD staff in three parishes that have implemented the job redesign in partnership with the Quality Improvement Center for Workforce Development (QICWD) were asked to provide some insight into their experience of working during the pandemic. The …