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Full-Text Articles in Public Policy
Exploring Value Of Perceived Problem Resolution In Success Of Online Doctoral Students, Vanessa S. O'Neal
Exploring Value Of Perceived Problem Resolution In Success Of Online Doctoral Students, Vanessa S. O'Neal
Walden Dissertations and Doctoral Studies
How doctoral students view their institution's ability to resolve problems may be directly related to their overall satisfaction of the institution. Challenges such as barriers to communication could have a negative effect on the students' ability to be retained by the institution. Policies to address issues relating to retention; high default rates on student loans and student services are increasing and more constraining. While the literature indicates the formation of federal policies to monitor recruitment practices of for-profit online institutions, it is not known to what extent these policies have influenced the quality of postrecruitment services. Using the theoretical framework …
Leadership Satisfaction And Turnover Intention Among Public Sector Employees, Marcia Bennett
Leadership Satisfaction And Turnover Intention Among Public Sector Employees, Marcia Bennett
Walden Dissertations and Doctoral Studies
The changing demographics of the federal workforce require managers to understand generational differences in experiences, values, and leadership preferences that can negatively impact an agency's ability to fulfill its mission. There is a gap in the literature regarding generational cohort perceptions of employee satisfaction with leadership and turnover intention in the Small Business Administration (SBA). The purpose of this quantitative, cross-sectional study was to examine the generational perceptions of SBA employees regarding leadership satisfaction and intent to leave the organization within the next year. Strauss and Howe's generational theory served as the theoretical framework. This non-experimental quantitative study used the …