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Full-Text Articles in Public Policy
Leader - Member Exchange And Performance In Nonprofit Human Services Organizations, Charles A. Archer
Leader - Member Exchange And Performance In Nonprofit Human Services Organizations, Charles A. Archer
Walden Dissertations and Doctoral Studies
Success of nonprofit human services organizations depends upon the ability to cultivate high quality performance among staff members. Employees of such organizations experience lower job satisfaction when managers disregard their opinions or treat them as unimportant. The purpose of this qualitative, exploratory case study was to explore employees' perspectives on the quality of their relationships with their supervisors and impacts of that perception on job performance. The central research questions regarded how employees understood those relationships and their impact on their work success. Using the framework of leader-member exchange (LMX) theory, which centers upon the employee-supervisor relationship, data were collected …
Information & Communications Technologies Investment Decisions And Organizational Performance In Major Nonprofits In Kenya, Sylvester Musyoki Kisonzo
Information & Communications Technologies Investment Decisions And Organizational Performance In Major Nonprofits In Kenya, Sylvester Musyoki Kisonzo
Walden Dissertations and Doctoral Studies
The levels of organizational performance (OP) achievable from a dollar investment in information and communications technologies (ICT) remains elusive. A consensus exits among scholars and organizational leaders that effective use of ICT improves OP yet managers continue to struggle to justify investments in ICT. The purpose of this quantitative study was to explore and explain how investments in ICT related with OP. The study built on the resource-based view of the firm theoretical framework. A key question in the study was whether there existed a consistent, positive correlation between ICT investments, decision-making performance, and OP, and if so, explain the …