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Full-Text Articles in Public Administration
Surveying Citizens: A Handbook For Municipal Officials Who Want To Know What Their Citizens Think, David H. Folz Phd
Surveying Citizens: A Handbook For Municipal Officials Who Want To Know What Their Citizens Think, David H. Folz Phd
MTAS Publications: Full Publications
This handbook describes the process getting valid and reliable information from a citizen survey. It's intended for readers who don't have a substantial background in survey research or statistics. The basic premise is simple: Do it right or don't bother to do it at all. The necessary steps to "do it right" allow for few shortcuts in planning, designing and implementing a high-quality citizen survey or in analyzing responses. Following the procedures and suggestions described here should yield questions that are valid (measures what you want to measure), reliable (consistent), and useful (results that relate to the survey objectives.
Tennessee Municipal Benchmarking Project Fy2009, Melanie Purcell, Christopher Shults, Seth Sumner
Tennessee Municipal Benchmarking Project Fy2009, Melanie Purcell, Christopher Shults, Seth Sumner
Tennessee Municipal Benchmarking Project
FY2009 annual report to compare the relative cost, efficiency and effectiveness of a set of municipal services by using a collaborative approach with the participating cities, and to set standards and identify "best practices" in municipal government for use and comparison by all Tennessee cities. Per capita average costs of providing police, fire and residential refuse services are presented.
Directory Of Tennessee Municipal Officials (2010), Mtas
Directory Of Tennessee Municipal Officials (2010), Mtas
MTAS Publications: Full Publications
A directory of Tennessee cities that includes personnel and municipal data, such as number of employees, population, charter form, size in square miles, and election date.