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Full-Text Articles in Public Administration
A Case Study Of Participant Responses To Organizational Change Involving Technology In The National Security Domain: How Informal Processes Iterate Structure And Outcomes, Brian E. Martinez
A Case Study Of Participant Responses To Organizational Change Involving Technology In The National Security Domain: How Informal Processes Iterate Structure And Outcomes, Brian E. Martinez
School of Public Service Theses & Dissertations
Nuanced differences between organizations and the pace of change within the national security domain have routinely produced equivocal results involving information and communication technology (ICT) development. These results are characterized by unpredictable costs, unrealistic delivery schedules, and dubious ICT performance in-use. This research is a case study exploration of organizational change involving technology (also referred to as ICT) in the national security domain of the public sector.
This research used machine learning and manual content analysis to compare the results of three experiments on interview transcripts. The first experiment investigated linkages between empirical and interpretive elements of organizational change. Empirical …