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Policy Design, Analysis, and Evaluation
Public Policy and Leadership Faculty Publications
Conflict management; Consensus (Social sciences); Decision making; Problem solving; Strategic planning
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Full-Text Articles in Public Administration
Managing Conflict To Build Consensus, Christine G. Springer
Managing Conflict To Build Consensus, Christine G. Springer
Public Policy and Leadership Faculty Publications
The article discusses views on dealing with conflict to build consensus in strategic management. Fostering conflict to improve decision making while building consensus so essential to effective implementation demands the stimulation of debate, keeping conflict constructive, ascertaining that the process is fair and legitimate and being able to reach closure.