Public Administration Commons^™

Understanding The Individual And Organizational Attributes Of Servant Leadership In Local Governments, Pallavi Awasthi

FIU Electronic Theses and Dissertations

Servant leaders are driven by a natural feeling to serve first which manifests into a conscious desire to lead. The servant leadership style emphasizes internalizing ethical behavior, along with empathy and service orientation in creating value for the community which is critical in public administration. While the servant leadership concept has gained much interest among business management scholars, it has received little attention in public administration. This dissertation aims to fill this wide gap in public administrative leadership scholarship by investigating the role of servant leadership in public administration.

Specifically, the dissertation seeks to understand individual (servant identity and moral …

Representative Bureaucracy In Government Contracting: Examining Supplier Diversity Policy Implementation, Evelyn Trammell

FIU Electronic Theses and Dissertations

Government organizations have struggled to balance democratic values of inclusiveness and equity with an efficient and effective bureaucracy since the early years of the administrative state. A representative bureaucracy offers a solution where effective and efficient public service delivery can be achieved while reflecting the interests of historically underrepresented social groups in policy decisions. The theory of representative bureaucracy states that organizational actors that share characteristics with constituents are more likely to respond to their interests through policies and implementation activities. Employing a mixed methodology, this study examines whether and how representativeness of local government decision-makers affects contracting policy implementation …

Public Service Values And Disparate Performance: The Case Of Section 8 Housing Choice Voucher (Hcv) Program, Melissa Gomez Hernandez

FIU Electronic Theses and Dissertations

Public administration scholars accept that public service values guide administrators’ behavior. This guidance also derives from social and cultural values that motivate administrators’ individual attitudes. A part of the field recognizes that public servants play an active role during the implementation process through their daily use of discretion. Nevertheless, public administrators’ values and attitudes are rarely linked to policy implementation and organizational performance. In consequence, public policy evaluation seldom considers the role of values and attitudes of those implementing policy.

This study examines how public administrators’ values and attitudes towards citizens shape policy implementation and influence organizational and program performance. …