Public Administration Commons^™

A Process Evaluation Of Intelligence Gathering Using Social Media For Emergency Management Organizations In California, Alan Barner

Master's Projects

When responding to an emergency, correct and timely information is often the difference between a successful response and a potential disaster. The information that emergency managers in California receive from the public often dictates how agencies respond to emergencies. The emergence of social media has presented several benefits to emergency managers regarding intelligence gathering during the emergency response process. Simultaneously, the emergence of social media has raised several concerns for the stakeholders involved. One major issue involves inaccurate information circulating on social media platforms during ongoing disasters. If emergency managers cannot discern incorrect information from correct information, disaster response may …

City Of Milpitas Trash Capture Device Program: An Evaluation Of System Performance And Compliance With The Municipal Regional Permit, Joseph Aguilera

Master's Projects

Water pollution negatively impacts the environment and human population. The problem persists despite various mitigation efforts, strategies, and the implementation of regulatory requirements. It is estimated that Californians dispose of approximately 40 million tons of consumer items and waste materials annually (California Department of Resource Recycling and Recovery, 2019). As the population increases, it is expected that negative impacts of trash on the environment will be exacerbated. To address this, municipalities in California apply various methods to reduce trash before it enters ocean waters.

The primary vehicle for urban trash pollutants to reach ocean waters is through storm water conveyance …

Housing Choice Vouchers: Moving To Work Program In California, Benjamin Tran

Master's Projects

This research project examined whether the US Department of Housing and Urban Development’s (HUD’s) Moving To Work (MTW) program enabled California’s public housing authorities to provide more efficient service, while meeting MTW program goals, from 2015 to 2020.

Evaluating The Effectiveness Of The Air Force’S Open Topic Sbir And Sttr Process To Engage Small Business To Work On Defense, Bevan Hart

Master's Projects

Has the Air Force’s (AF) use of the “Open Topic” solicitation in the Small Business Innovation Research (SBIR) and Small Business Technology Transfer (STTR) programs increased engagement with non-traditional defense contractors, and is it effective in getting companies on contract that would not otherwise have been likely to contract with the Air Force?

Task Force Rattlesnake: A Cost Analysis Of Fire Crew Base Pay In California, Galen R. Yusufzai-Boggs

Master's Projects

Wildfire management in California is an expensive program totaling over $3 billion in 2020, where the state provides two-thirds of the budget from the general fund (Peters et al., 2020). California has consistently used the state military to assist in wildland fire mitigation efforts; however, for the first time it has created a year-round team to reduce fuels to clean up the state’s forests. Further analysis would determine if Task Force Rattlesnake is an effective use of the state’s budget for wildfire mitigation.

Diversity Management Programs: California Local Governments’ Approach To Achieving Representative Bureaucracy, Adrian Cudal

Master's Projects

Attaining representativeness in a bureaucracy, or the ability for a public organization to mirror the diversity of its constituents, is argued to be a key element to effective and efficient governance. Studies show that implementing diversity management programs can help organizations become more representative and, at the same time, maximize the full potential of their diverse workforce. This study examined the existing and developing diversity management programs in each of the nine Bay Area county organizations and measured the representativeness of each. These programs were analyzed by benchmarking them against the International Personnel Management Association's (IPMA) diversity management best practices …

Juvenile Justice Realignment: A Policy Analysis Of California Senate Bill 823, Stewart Patri

Master's Projects

New legislation (Senate Bill 823) in the State of California, to realign the serious felony juvenile offender population from state facilities to county facilities, will go into effect July 1, 2021 (SB823, 2020). County probation departments will now be faced with determining how to provide adequate programming to a new population type of serious offender that includes adults in the age range of 18 to 25 years old. This places pressure on smaller county agencies to either find a cost-effective solution to modify their current facilities and programs or send this population to other county agencies. This research project analyzes …

Diminishing And Preventing Homelessness: A Managerial Audit Of Santa Clara County Nonprofit Organizations Addressing Homelessness, Sergio J. Gonzalez

Master's Projects

While the problem of homelessness intensifies in the United States, the search for solutions becomes increasingly crucial. As the number of homeless people in Santa Clara County, California continues to surge, various sections of government and nonprofit organizations have intensified their search for ways to reduce the problem. There have been many proposed ideas for a solution, such as policy options and emergency measures to address local crises. For example, the city of San Jose, California, has opened a “bridged housing” community, allocating 80 tiny homes with beds, a desk, and air conditioning in two locations to serve as temporary …

E-Procurement Challenges & Supplier Enablement In California Counties, Juan-Carlos Aguila

Master's Projects

This research seeks to identify e-procurement features that enable suppliers to participate online in local government solicitations within California counties. This research also identifies the policies and regulations that California counties have enacted to ensure secure internet bidding. In doing so, commonly adopted web-features collected from California counties with similar characteristics are examined and serve as a foundation in developing supplier participation practices in government solicitations. To address existing challenges of e-procurement and expand the knowledge of e-procurement, this research provides researchers, developers, and practitioners with a theoretical model of supplier enablement practices through web-based features and policies collected from …

The Housing Department Rent Stabilization Program In The City Of San José: Has The Tracking Of Tenant Protection Ordinance Eviction Notices Been Successful To Understand Rent And Eviction Trends From 2019 To 2020?, Viviane Nguyen

Master's Projects

This study is a two-part process evaluation of the RSP’s tracking of TPO (2017) just cause eviction filings. This study also intends to understand the RSP’s collected data when it is properly processed. This study’s research questions are as follows: Was the RSP’s process for tracking just cause evictions working to achieve the program’s goal in determining eviction outcomes? At what levels did landlords pursue just cause evictions for failure to pay rent? Is there a significant disparity between market-rate property managers’ eviction filings and rent-controlled apartment landlords’ eviction filings?

Program Evaluation Of Affordable Housing Projects For Educators: Pathways To Success, Giulia C. Seminatore

Master's Projects

Research was conducted to answer the question, what are the successful pathways to the creation of school district-driven affordable housing projects to enhance recruitment and retention of teachers and other school district staff? This research is based on a program evaluation of four current housing developments for educators and school district staff, and describes successful models for implementation that can be followed by other interested school districts or organizations. For the purpose of this research, successful is defined as projects that were able to secure land, funding and public support during the planning phase, and house district workforce upon implementation. …

Pupil Transportation Alternatives: An Analysis Of Alternative Pupil Transportation Models, Jarrett Garife

Master's Projects

The purpose of this study was to examine whether alternative pupil-transportation models are more cost efficient and safer for students than traditional school bus transportation in California. The study also focused on the fiscal and safety challenges that school districts face when transporting students. For the purpose of this analysis, “safer” will be defined in relation to the estimated injury or fatality costs resulting from a vehicle/school bus accident during pupil transportation.

The study analyzed the transportation departments of five California school districts (San Francisco Unified School District, Monterey Peninsula Unified School District, Salinas City Elementary School District, Chualar Union …

Sustainable Cannabis Policy In California: Addressing The Legal Cannabis Industry’S Carbon Footprint, Genevieve Yip

Master's Projects

As cannabis cultivation can be highly energy-intensive, the legalization of cannabis growing has created concerns for energy forecasting, electric system reliability, rate design, and energy efficiency policies, as well as possible ramifications for the state’s electricity grid (California Energy Commission, 2018b). Indoor cannabis cultivation in California accounts for 3% of the state’s total energy consumption (Mills, 2012), and as the industry continues to grow, its energy consumption will result in significant greenhouse gas emissions, unless otherwise mitigated (Warren, 2015). The addition of a new industry that is highly energy-intensive, such as the legalized cannabis industry, is a problem for California. …

Getting To Zero: An Evaluation Of Santa Clara County’S Hiv Prevention Program In Comparison To Selected Counties, Nupur Rathore

Master's Projects

Research Question: This research project compared SCC with nine other counties in California to determine, how SCC’s outcome of its GTZ program varies in comparison to other selected counties? The project also focused on determining how SCC’s spending for its GTZ differed from the other selected counties?

Purchasing For A Better Future: Sustainable Procurement In The County Of Santa Clara, Mariah Teal Lindberg

Master's Projects

In brief, this study aims to address sustainable procurement in SCC and its Procurement Department (PRC). A multi-varied analysis and discussion of market industries and the vendor community, present SCC policies and programs, and the overarching feasibility and environmental impact of sustainable procurement is provided to assist SCC in meeting its vision of sustainability. Procurement is a dynamic process, and for that reason, requires transformation and "strategic decision-making about how to best pursue and achieve long-term sustainability aims and goals" through SCC's purchasing vehicles (SCC OOS, 2018c, para. 4). Today, SCC, like many other governments, is grappling with the problems …

Veteran Service Organizations’ Declining Membership And How To Fix It, Ben Sok

Master's Projects

The purpose of this project is to provide VSO’s struggling to recruit and retain members with a resource to assist them in identifying potential members, their barriers for membership, what programs and services they desire, and solicit recommendations for improvement. By focusing on TAL and analyzing their issues, a standard survey pool can be developed so that similar organizations can create personalized surveys that are concise, efficient, and effective as well as reducing respondent burden as much as possible. Such a survey is more likely to be completed by veterans and their families offering more data for analysis useful in …

Cost Effectiveness And Hospitalization Rates Of Those With Mental Health Issues Using On-Site Versus Off-Site Job Coaching, Jerry Dattilo

Master's Projects

The State of California’s Department of Rehabilitation has established a goal of reducing the rate of unemployment for people suffering from mental illness (Department of Rehabilitation, 2020). Sheltered workshops and short duration employment efforts have proven to be less effective than the Individual Placement and Support (IPS) or other supported employment models. Provided that they have the right support and strategies, those suffering from mental illness can maintain competitive employment and reduce their incidences of hospitalization, dependency, boredom, and lack of fulfillment. The alienation one suffers from lack of social connection and employment cannot be understated. Participants in supported employment …

Youth Employment And Work Readiness: An Outcome Evaluation Of The County Of Santa Clara Intern & Earn Program, Kimlien Le

Master's Projects

The purpose of this research was to conduct an outcome evaluation of the County of Santa Clara Intern & Earn summer internship program, evaluating the impact of the program on the youth participants’ perception of their work readiness, as measured by their understanding of employer expectations, ability to communicate professionally, knowledge of career options, and their educational aspirations for future career advancement.

By placing low-income youth in subsidized summer employment programs that provide early work experiences with public agencies, nonprofit organizations, and private businesses; disadvantaged youth are given the opportunity to access skills development and employer networks, increase family earnings, …

Creating Accessory Dwelling Units (Adus) During The California Housing Shortage: Benchmarking Adu Programs Within Selected Bay Area City And County Jurisdictions Against The City Of The Santa Cruz And The County Of Santa Cruz, Ivo Niko Basor

Master's Projects

The State of California is currently in a housing crisis, which many researchers believe stems from a foundational issue with the supply and demand for housing (Tanner, Garcia, Buhayar, 2019). More specifically, California has seen a steady population increase for several decades; however, the growing demand for housing has not kept up with supply. The influx of new people coming to California, and birth rates exceeding death rates, have been defining factors in the growing demand for housing (Public Policy Institute of California, 2018). As high paying jobs are created and bring in top wage earners, and the cost of …

Credit For Prior Learning Among Student Veterans Across Selected Campuses Of University Of California And California State University: A Managerial Audit, Janani Chandrasekar

Master's Projects

What variations are observed in the implementation of Credit for Prior Learning (CPL) for student veterans across different public universities in California? What gaps, if any, exist in SJSU’s CPL program when compared to other campuses, and what recommendations can be made to build a more efficient process?

Ensuring Resilience: Efforts To Retrofit Soft-Story Housing In California, Griffin Weizer

Master's Projects

The intention of this study was to determine what soft story housing retrofit ordinances have been offered by local governments in the State of California since the 1989 Loma Prieta earthquake, and to analyze the components and provisions therein to determine possible trends and best practices.

Educating Children And Youth Experiencing Homelessness By Funding Local Implementation: Compliance For Positive Student Outcomes Under The Mckinney-Vento Homeless Assistance Act, Darius Jamal Brown

Master's Projects

This project focused on two LEAs that received EHCY funding in California, and aimed to answer the following research question: How does receiving EHCY funding affect the services directed at fulfilling the goal of the McKinney-Vento Homeless Assistance Act of ensuring free public education for children and youth experiencing homelessness in two California counties?

The Adoption Of Zero-Emissions Vehicles By Low-Income Consumers In California: An Outcome Evaluation Of The Clean Vehicle Rebate Project, Julie Nguyen

Master's Projects

Is the Clean Vehicle Rebate Project (CVRP) program achieving its planned outcomes of accelerating the adoption of Zero-Emissions Vehicles (ZEVs) by low-income consumers in California? This research will evaluate what effect additional CVRP rebates provided to low-income consumers have on their adoptions of ZEVs. The purpose of this research is to determine whether the CVRP rebates are making it feasible and compelling enough for low-income consumers to adopt ZEVs at a rate that will lead to California meeting its greenhouse gas reduction goals.

Equity-Based Resource And Service Allocation For The City Of San José’S Department Of Parks, Recreation And Neighborhood Services, Patrick Córdova

Master's Projects

The purpose of this research is to examine the literature and public agency practice to understand how public agencies are using equity to allocate funding for services to provide an adequate level of service to stakeholders based on need. The research question is, based on existing research and other governmental agency models, how can the City of San José’s Department of Parks, Recreation, and Neighborhood Services (PRNS) develop guidelines to allocate its resources within an equity-based framework?

California’S Proposition 47: The Safe Neighborhoods And Schools Act, Edith Garcia Fong

Master's Projects

Proposition 47 made drastic changes to California’s criminal justice system. Critics and proponents of the measure have made sweeping claims about its impact on crime trends and the criminal justice system, in general. However, many of these claims are based on assumptions and are not based on actual data and research. Given the fact that California’s prison population is still subject to court oversight, it is essential that the effectiveness of Proposition 47 as a solution to this issue be evaluated. If the state hopes to maintain compliance with the court-mandated prison population caps, it must ensure to exhaust all …

Operational Procedures For Releasing Police Records: A Process Evaluation Of California Law Enforcement Agencies’ Implementation Of Senate Bill 1421, Bianca Madrid

Master's Projects

This research intends to explain how law enforcement agencies in California have implemented operational procedures to comply with the CPRA pursuant to SB 1421 requirements. Because SB 1421 vastly expanded the CPRA, demand for law enforcement record requests has significantly increased in volume. Also, due to key components of SB 1421 which lack clarity in defining specific terminology, each law enforcement agency had to develop its own interpretation of how to implement requirements set forth by the statute. Law enforcement agencies have implemented new requirements to reflect the changes in SB 1421 by establishing working protocols for compliance, developing standard …

What Factors Influence The Success Of Soft Story Retrofit Programs? The Example Of San Francisco’S Program, Thanh Thuy Nguyen

Master's Projects

In the event of an earthquake, one of the types of structures that is most susceptible to collapse is soft-story buildings (Association of Bay Area Governments [ABAG], 2016). Built before current regulation and codes were enacted, a soft-story residential building is a building that has commercial space or open parking on the first floor, with units built above it (ABAG, 2016). The first floor has a weak structure and the units above the first floor weigh heavily on it (Arroyo, 2019). Due to their building structure, these properties may sway or collapse during an earthquake, ultimately causing fatalities and damage …

An Evaluation Of California’S Continuously Appropriated Programs Funded Through Cap-And-Trade, Domingo Candelas

Master's Projects

In 2006, the State of California passed AB 32, the Global Warming Solutions Act. Through this legislation, the state sought to reduce its carbon emissions to 1990 levels by 2020. The California Air Resources Board (CARB) was tasked with doing so and thus instituted the Cap-and-Trade program, a market-based mechanism to reduce emissions. Additionally, legislation has further directed funding on an annual basis for various continuously appropriated programs. This paper will examine the efficacy of those continuously appropriated programs and their legislative intent.

San Jose’S Removing And Preventing Illegal Dumping Program (Rapid): An Evaluation Of Illegal Dumping In San Jose, Rina Laxamana

Master's Projects

Illegal dumping is a major environmental concern throughout the United States and most countries (Ichinose & Yamamoto, 2011). Abandoned items such as household material, dumped garbage or construction debris leave odors and contaminants that can threaten community health, impact the environment, and degrade the city's visual appearance (Dabholkar, Muthiyan, Srinivasan, Ravi, Jeon, & Gao, 2017). To reduce illegal dumping, many cities establish education programs, social-media-based community applications, surveillance camera monitoring, and execute policies with associated penalties and fines (Dabholkar et al., 2017). The City of San Jose is battling an illegal dumping problem and has created the Removing and Preventing …

A Process Evaluation Of The Campbell Union High School District Bond Measure Aa, Gabriel Altamirano

Master's Projects

The Board of Trustees at the Campbell Union High School District (CUHSD) completed a district wide facility assessment and created updated facilities master plans (CUHSD, 2015). Consultants were contracted to coordinate focus groups consisting of district students and staff to develop a list of facility needs across the district (CUHSD, 2015). The facilities at all five high schools were in need of major capital projects, from replacement of aging mechanical systems to new classroom spaces for student growth (CUHSD, 2015).

The school district decided to request a general obligation bond measure for the community to approve for the facility improvements …