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Public Policy and Leadership Faculty Publications
Administrative agencies; Command and control systems; Editorials; Organizational change; Organizational effectiveness; Public administration; Reengineering (Management); Trust
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Full-Text Articles in Public Administration
Taking The Time To Rebuild Trust In Government, Christine G. Springer
Taking The Time To Rebuild Trust In Government, Christine G. Springer
Public Policy and Leadership Faculty Publications
The author reflects on the importance of trust. She stated that trust is more significant than ever to public managers as trust in the government ebbs. It is important to public managers because it directly impacts the speed and cost of getting things done. Moreover, she considers command and control management and downsizing and reengineering as threats to any trust infrastructure.