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Trust Formation Across Multiple Levels Of Virtuality, Amanda Woller
Trust Formation Across Multiple Levels Of Virtuality, Amanda Woller
Journal of Undergraduate Research at Minnesota State University, Mankato
This study looked at the formation of trust in relation to different levels of group virtuality. Undergraduate students worked in pairs on the game, Command and Conquer: Generals. Teams either worked together face-to-face; met first and then were separated to work together; or were completely separated for the duration of the activity. Face-to-face groups were expected to have higher levels of trust than virtual groups, while the groups that met first were expected to have higher levels of trust than the completely virtual group. Results showed that face-to-face and meeting first groups had higher levels of trust than completely virtual …