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Asking The Right Questions: Insights Into Assessing Intercultural Sensitivity, Anjana Balakrishnan May 2015

Asking The Right Questions: Insights Into Assessing Intercultural Sensitivity, Anjana Balakrishnan

Electronic Thesis and Dissertation Repository

Intercultural sensitivity represents a well-studied interdisciplinary construct which is measured using multiple tools. However, more effective measurement methods are possible and also needed. This study was intended to refine a well-known tool, i.e., the Intercultural Sensitivity Scale-ISS. New items were written and tested with existing items. 269 undergraduate students completed questionnaires assessing Big Five personality variables, emotional intelligence, Honesty-Humility, intercultural sensitivity, social desirability, and social dominance orientation. Exploratory factor analyses suggested two plausible final scales: 30-items with four-factors (RISS-V1) and 25-items with three-factors (RISS-V2). Both RISS versions demonstrated full scale, subscale, and test-retest reliability. Social dominance orientation correlated negatively while …