Human Factors Psychology Commons^™

The Effect Of Workload On Trust Repair: Testing A New Model Of Trust Repair, Jada Lester

All Theses

Given the importance of trust in human-automation interaction, there has been intense activity in understanding trust repair (Esterwood & Robert, 2021). However, despite the numerous trust repair studies, there is no coherent understanding of when and why trust repair works. A recently proposed theoretical model identified two unique categories of trust repair (central and peripheral) and the factors that might affect their success (Pak & Rovira, 2023). The current study tested a specific hypothesis arising from the theoretical model: variations in workload will affect central trust repair efficacy, but peripheral trust repair will be unaffected by workload. Participants engaged in …

Framing Automation Trust: How Initial Information About Automated Driving Systems Influences Swift Trust In Automation And Trust Repair For Human Automation Collaboration, Scott Anthony Mishler

Psychology Theses & Dissertations

The study examines how trust in automation is influenced by initial framing of information before interaction and how later active calibration methods can further influence trust repair or dampening after an automation error in a three-experiment study. As more human drivers begin to use automated driving systems (ADSs) for the first time, their initial understanding of the system can influence their trust leading to a miscalibration of trust. Prior studies have investigated how trust develops through interactions with an automated system, but few have looked at integrating swift trust and framing to calibrate trust before interaction and investigate further active …

A Generalizable Method And Case Application For Development And Use Of The Aviation Systems – Trust Survey (As-Ts)., Jamison Hicks

Theses and Dissertations

Automated systems are integral in the development of modern aircraft, especially for complex military aircraft. Pilot Trust in Automation (TIA) in these systems is vital for optimizing the pilot-vehicle interface and ensuring pilots use the systems appropriately to complete required tasks.

The objective of this research was to develop and validate a TIA scale and survey methodology to identify and mitigate trust deficiencies with automated systems for use in Army Aviation testing. There is currently no standard TIA assessment methodology for U.S. Army aviation pilots that identifies trust deficiencies and potential mitigations.

A comprehensive literature review was conducted to identify …

Directional Speaker Poster, Eugene Ng, Bryan Wong, Ruhaan Das

Student Works

Changi Airport is set to expand with a new terminal, Terminal 5. Currently, many of the airport's processes are manual, requiring a high dependence on staff. This proposal aims to incorporate automation and AI for a smoother passenger experience.

The Effect Of Differing Degrees Of Automation And Reliability On Simulated Luggage Screening Performance, Molly M. Liechty

Psychology Theses & Dissertations

The present work examined the effects of two types of decision support systems in a simulated luggage screening task: An input aid and an output aid. An input aid supports an operator’s information gathering. An output aid supports decision making and action selection. A Time-Accuracy Function (TAF) analysis was applied to isolate processing time from performance asymptote, which conventional performance measures such as sensitivity and response time do not distinguish one from the other. Sixty participants performed a luggage screening task unaided (manual condition), with the assistance of an input aid (spatial aid), and with the assistance of an output …

The Effects Of Vehicle Automation Level And Warning Type On Responses To Vehicle Hacking, Wyatt D. Mcmanus

Psychology Theses & Dissertations

Modern surface transportation vehicles often include different levels of automation. Higher automation levels have the potential to impact surface transportation in unforeseen ways. For example, connected vehicles with higher levels of automation are at a higher risk for hacking attempts, because automated driving assistance systems often rely on on board sensors and internet connectivity. As the automation level of vehicle control rises, it is necessary to examine the effect of different levels of automation have on the driver-vehicle interactions. In addition, auditory warnings have been shown to effectively attract a driver’s attention while performing a driving task, which is often …

The Effects Of Automation Transparency And Reliability On Task Shedding And Operator Trust, William Everett Lehman

Psychology Theses & Dissertations

Because automation use is common in many domains, understanding how to design it to optimize human-automation system performance is vital. Well-calibrated trust ensures good performance when using imperfect automation. Two factors that may jointly affect trust calibration are automation transparency and perceived reliability. Transparency information that explains automated processes and analyses to the operator may help the operator choose appropriate times to shed task control to automation. Because operator trust is positively correlated with automation use, behaviors such as task shedding to automation can indicate the presence of trust. This study used a 2 (reliability; between) × 3 (transparency; within) …