Human Factors Psychology Commons^™

Assessing Video Game Satisfaction Of Gamers With Disabilities, Carmen Van Ommen, Barbara Chaparro

Publications

According to a survey conducted by the CDC, it is estimated that 26% of Americans are living with a disability. Of those with disabilities in the United States, it is estimated that 33 million play video games. People with disabilities face many barriers in gaming, which is likely to impact game satisfaction. Measuring game satisfaction among this population can be problematic if the scale is not adapted to their needs, which can vary significantly based on the disability. To understand how best to assess game satisfaction among these populations, we discuss the issues people with cognitive, sensory, and/or motor disabilities …

The Challenges Of Evaluating The Usability Of Augmented Reality (Ar), Jessyca L. Derby, Barbara S. Chaparro

Publications

Augmented reality (AR) is a new and emerging technology that could benefit from evaluating its usability to better the user’s experience with the device or application. This is often done through usability testing and heuristic evaluations. However, AR technology presents some challenges when completing these usability evaluations. Practitioners need to keep in mind the hardware limitations of AR devices that may not be present with other computerized technology, consistency of the users’ environment plays a larger role in the AR experience, recognize that a novelty effect may occur and affect subjective scores, and choose heuristic sets that will best evaluate …

Passengers’ Perceptions On The Use Of Biometrics At Airports: A Statistical Model Of The Extended Theory Of Planned Behavior, Kabir Kasim, Scott R. Winter, Dahai Liu, Joseph Keebler, Tyler Spence

Publications

This study reviewed the factors which influence passengers’ behavioral intentions on using biometrics at airports. The theory of planned behavior (TPB) served as the theoretical foundation and included perceived usefulness and perceived ease of use. The study also examined the effect of passengers’ privacy concerns on their behavioral intentions and assessed the moderating influence of privacy on the influencing factors. Following a quantitative method, 689 participants responded to an online survey while data analysis was conducted using structural equation modeling (SEM). Attitudes and subjective norms were found to significantly influence passengers’ behavioral intentions to use biometrics. However, perceived behavioral control …

Contributory Factors Of Fatigue Among Collegiate Aviation Pilots: An Ordinal Regression Analysis, Flavio A. C. Mendonca, Julius Keller, Daniel Kwasi Adjekum

Publications

Fatigue is a pervasive safety hazard in aviation affecting several aspects of a pilot's’ ability to safely perform their jobs. Several factors can contribute to fatigue, including inadequate sleep, stress, long work hours, excessive workload, and inadequate nutritional habits. In addition to flight training, some factors including academic, social, part-time work, and emerging time management skills are unique for Title 14 Code of Federal Regulations (CFR) Part 141 collegiate aviation pilots. By utilizing the Collegiate Aviation Fatigue Inventory (CAFI-II) at eight flight programs (n = 422), the current study examined factors such as fatigue training received, time spent working/studying and …

Telemedicine Security: Challenges And Solutions, Crystal Fausett, Joseph R. Keebler, Megan C. Christovich, Jarod M. Parker, John M. Baker

Publications

The proliferation of telemedicine spurred by the COVID-19 pandemic has come with a variety of human factors challenges. Such challenges include mitigating potential risks associated with the quick transition to virtual care. We identify challenges and solutions related to telemedicine security, and analyze our results using Schlarman’s People, Policy, Technology framework (2001). Our systematic literature review synthe-sizes gray literature (white papers, news articles, and blog posts) in addition to formal (published) litera-ture. This methodology closes the gap between academic research and professional practice and aids in providing timely, practical insights related to cybersecurity and safety in virtual care environments. As …

Analysis Of Air Taxi Accidents (20042018) And Associated Human Factors By Aircraft Performance Class, Don Budde, Jochen Hinkelbein, Douglas D. Boyd

Publications

INTRODUCTION: Air taxis conduct nonscheduled transport and employ aircraft in various performance categories hereafter referred to as low, medium, and high performance, respectively. No study has yet addressed fixed-wing air taxi safety by performance category. Herein, we compared accident rates/occupant injury across air taxi airplane fleets grouped by performance category and identified human factors contributing to fatal accidents for airplanes in that category with the highest mishap rate. METHODS: Accidents (20042018) in the United States were identified from the National Transportation Safety Board database. General Aviation/Part 135 Activity Surveys provided annual fleet times. Fatal accident contributing factors were per the …

Advancing Team Cohesion: Using An Escape Room As A Novel Approach, Tara N. Cohen, Joseph R. Keebler, Andrew C. Griggs Ii, Elizabeth H. Lazzara, Falisha F. Kanji, Kate A. Cohen, Bruce L. Gewertz

Publications

Objective: An escape room was used to study teamwork and its determinants, which have been found to relate to the quality and safety of patient care delivery. This pilot study aimed to explore the value of an escape room as a mechanism for improving cohesion among interdisciplinary healthcare teams.
Methods: This research was conducted at a nonprofit medical center in Southern California. All participants who work on a team were invited to participate. Authors employed an interrupted within-subjects design, with two pre- and post- escape room questionnaires related to two facets of group cohesion: (belonging – (PGC-B) and …

Fatigue And Its Management In The Aviation Industry, With Special Reference To Pilots, Rajee Olaganathan, Timothy B. Holt, Jackie Luedtke, Brent D. Bowen

Publications

Abstract Fatigue is a significant contributing factor that reduces human ability and leads to accidents and threatens the safety of aircraft and human lives. Approximately 70% of fatal accidents that occur in commercial aviation operations are due to human factors. More specifically, crew fatigue contributes to nearly 15 to 20% of the accidents (Akerstedt, 2000). These accidents and incidents are associated with pilot fatigue because of the long duty periods, disruption of circadian rhythms, and inadequate sleep that are common among both commercial and military pilots. Though fatigue is seen in all the disciplines associated with the aviation industry, this …

The Effects Of Display Type, Weather Type, And Pilot Experience On Pilot Interpretation Of Weather Products, Jayde M. King, Beth Blickensderfer, Thomas A. Guinn, John L. Kleber, Thomas A. Guinn

Publications

The majority of general aviation (GA) accidents involving adverse weather result in fatalities. Considering the high weather-related fatality rate among GA flight operations, it is imperative to ensure that GA pilots of all experience levels can incorporate available weather information into their flight planning. In the past decade, weather product development has incorporated increasing levels of automation, which has led to the generation of high-resolution, model-based aviation displays such as graphical turbulence guidance and current icing potential, which rival the resolution of radar and satellite imagery. This is in stark contrast to the traditional polygonal-based displays of aviation weather hazards …

Understanding Fatigue Within A Collegiate Aviation Program, Flavio Mendonca, Julius Keller, Erik Levin, Aaron Teo

Publications

Objective: The purpose of this study was fivefold: to investigate the symptoms that would prompt collegiate aviation pilots perceive they are fatigued; to investigate the time of the day they are most fatigued; to investigate their academic and personal schedules; to investigate the methods collegiate aviation pilots utilize to ensure they are fit to fly; and to investigate whether they have received any academic and/or flight fatigue identification and management training.

Background: Fatigue is a pervasive safety hazard in aviation affecting several aspects of flight crew members’ ability to perform their job. Fatigue in aviation and its consequences has been …

Divergent Attitudes Regarding The Benefits Of Face Masks In Aviation Colleges And Universities, Andrew R. Dattel, Peiheng Gao, Hanzi Xie, Maxine E. Lubner

Publications

Opinions and practices regarding face masks (FM) to attenuate COVID-19’s spread remains polarized across the United States. We examined whether these attitudes extend to the aviation collegiate community. A 14-question survey was sent to 90 aviation colleges and universities throughout the country. Responses were solicited from students, faculty, and staff. Of the 598 respondents, 77% were students, 13% were faculty, and 10% were staff. Pilots comprised 66% of the respondents. A Principal Component Analysis reduced the questions to two scales: Benefits and Inconvenience. Females, non-pilots, and older respondents reported greater benefits to wearing a FMand fewer inconveniences. A multiple regression …

Validation Of The Guess-18: A Short Version Of The Game User Experience Satisfaction Scale (Guess), Joseph R. Keebler, William J. Shelstad, Dustin C. Smith, Barbara S. Chaparro, Mikki H. Phan

Publications

The Game User Experience Satisfaction Scale (GUESS) is a 55-item tool assessing nine constructs describing video game satisfaction. While the development of the GUESS followed best practices and resulted in a versatile, comprehensive tool for assessing video game user experience, responding to 55 items can be cumbersome in situations where repeated assessments are necessary. The aim of this research was to develop a shorter version of the scale for use in iterative game design, testing, and research. Two studies were conducted: the first one to create a configural model of the GUESS that was then truncated to an 18-item short …

From Classroom To Industry: Human Factors In Aviation Maintenance Decision-Making, Bettina Mrusek, Stephanie Douglas

Publications

The presence of human factors in aviation remains a critical area of research given the safety implications of human error. Understanding what specific factors contribute to human error allows managers and operators to take steps to mitigate these hazards. Several methods have been tested in the cockpit and cabin crew environments, but less attention has been given to the aviation maintenance sector, despite the prevalence of accidents resulting from human error. With the introduction of AC-172A, the FAA validated the need for additional research and training on the role of human factors in aviation maintenance errors. However, a key component …

The Impact Of Motivation On Continued Vfr Into Imc: Another Perspective To An On-Going Problem, Sabrina Woods, Scott R. Winter, Stephen Rice, Steven Hampton, Paul Craig

Publications

Continued flight under visual flight rules into instrument meteorological conditions remains the predominant cause for fatal accidents by percentage for general aviation aircraft operations. There are gaps in the research in determining how motivation might influence the decision-making process. Therefore, the purpose of this study was to determine how motivation and meteorological conditions might affect a pilot’s willingness to persist in flight into meteorological conditions. Four hundred and fifty-four general aviation pilots participated in a mixed factorial experiment to assess their willingness to persist in varying weather conditions. Participants were randomly assigned into one of three motivation groups (intrinsic, extrinsic, …

Face Mask Effects Of Co2, Heart Rate, Respiration Rate, And Oxygen Saturation On Instructor Pilots, Andrew R. Dattel, Nicola M. O'Toole, Guillermina Lopez, Kenneth P. Byrnes

Publications

The COVID-19 pandemic has required people to take new measures to mitigate the spread of the communicable virus. Guidelines from health organizations, government offices, and universities have been disseminated. Adherence to these guidelines cannot be more critical for flight training. This study explored the effects face masks had on CO2, heart rate, respiration rate, and oxygen saturation while wearing a face mask at an oxygen level simulated to 5,000 feet. Thirty-two instructor pilots (IP) volunteered to participate in the study. IPs spent 90 minutes in a normobaric chamber while wearing a cloth face mask or a paper face mask. Participants …

An Analysis Of Self-Reported Sleepiness And Fatigue Measures From Collegiate Aviation Pilots, Flavio A. C. Mendonca, Julius Keller, Thomas Laub, Sarah Wolfe

Publications

Fatigue can be deleterious to pilot performance. The National Transportation Safety Board has called on the aviation community to reduce fatigue related accidents. Currently, there are few studies and guidance specific to collegiate aviation pilots. The current study is part of a larger effort by the authors to gain a clearer understanding of fatigue within the collegiate aviation environment. Collegiate aviation pilots are a unique group with different schedules, lifestyles, and demands when compared to airline, military, and on-demand pilots. The purpose of this study was to examine self-reported fatigue and sleepiness measures. Research instruments included the Karolinska Sleepiness Scale …

Using Escape Rooms For Conducting Team Research: Understanding Development, Considerations, And Challenges, Tara N. Cohen, Andrew C. Griggs, Joseph R. Keebler, Elizabeth H. Lazzara, Shawn Doherty, Falisha F. Kanji, Bruce L. Gewertz

Publications

Background. Modern organizations are increasingly reliant on teams, and many organizations are subsequently concerned with the development of interventions that can improve the performance of teams. Escape rooms are beginning to receive attention as a potential avenue to facilitate team-based research. Escape rooms are team-based recreational activities that require a team of individuals to work together and think critically in order to solve a series of puzzles or challenges to escape a room.

Purpose. This article provides considerations for researchers and organizations alike concerning the development of an escape room for team-based research, its methodological applications, and challenges associated …

Fatigue Identification And Management In Flight Training Among Collegiate Aviation Pilots, Flavio Mendonca Ph.D., Julius Keller Ph.D., Michael Robertson Ph.D., Matt Romero

Publications

Objective: The purpose of this study was fivefold: to investigate the symptoms that would prompt collegiate aviation pilots perceive they are fatigued; to investigate the time of the day they are most fatigued; to investigate their academic and personal schedules; to investigate the methods collegiate aviation pilots utilize to ensure they are fit to fly; and to investigate whether they have received any academic and/or flight fatigue identification and management training.

Background: Fatigue is a pervasive safety hazard in aviation affecting several aspects of flight crew members’ ability to perform their job. Fatigue in aviation and its consequences has been …

Deindividuation In Anonymous Social Media: Does Anonymous Social Media Lead To An Increase In Non-Normative Behavior?, Shayn S. Davidson, Amy Bradshaw Hoppock, Rebecca A. Rohmeyer, Joseph Keebler, Christina M. Frederick

Publications

This research presents several aspects of anonymous social media postings using an anonymous social media application (i.e., Yik Yak) that is GPS-linked to college campuses. Anonymous social media been widely criticized for postings containing threats/harassment, vulgarity and suicidal intentions. However, little research has empirically examined the content of anonymous social media postings, and whether they contain a large quantity of negative social content. To best understand this phenomenon an analysis of the content of anonymous social media posts was conducted in accordance with Deindividuation Theory (Reicher, Spears, & Postmes, 1995). Deindividuation Theory predicts group behavior is congruent with group norms. …

Implementing The Repairer Human Factors Safety Reporting System Through Mrm (Mxhf) To Meet Sms Compliance In Aviation Maintenance, Mark D. Miller, Bettina Mrusek

Publications

Reiterating the importance of having a human factor related safety reporting system for aviation maintenance to reduce human error and utilizing it to gain SMS compliance, the REPAIRER method of identifying and reporting human factors hazards in aviation maintenance is reintroduced. How and why the REPAIRER method system is of such importance in the implementation of aviation maintenance safety programs can be linked to the success and evolution of maintenance resource management and human factors programs which have been effective in reducing human error in aviation maintenance. These programs are rooted in effective communication methods, as well as the identification …

Assessing Cognitive Processing And Human Factors Challenges In Nextgen Air Traffic Control Tower Team Operations, Mark D. Miller, Sam Holley, Bettina Mrusek, Linda Weiland

Publications

Previous research of Terminal Radar Control Facilities and Standard Terminal Automation Replacement Systems interactions by the authors examined how combined NextGen digitized technology affects air traffic controller functions. Applying their updated SHELL model, human factors implications on the Tower Team before and after implementing NextGen technology were examined, focusing on cognitive loading and automated functions affecting each team member. A survey examined where cognitive difficulties occur when controllers are responsible for multiple screen views, remote airfields or helipads, and digitized cameras and blind spots. Scanning challenges were identified where local traffic, ground operations, and data converge onto one screen, and …

Repairer Reporting System User Analysis For Sms Compliance In Aviation Maintenance, Mark D. Miller, Bettina Mrusek

Publications

To resolve the issue of human error in maintenance the REPAIRER reporting system is revisited as it has great potential by combining a human factors analysis with a risk management safety reporting mechanism. It is also timely as a human factors centered safety reporting method like the REPAIRER could now be feasibly implemented through the new mandatory FAA (Federal Aviation Administration) FAR 121 requirement to use SMS (Safety Management System) pillars and through the new FAA MxHF human factors training. With the current FAA support in place and the ever growing need to add human factors to combat human error …

Influence Of Social Isolation During Prolonged Simulated Weightlessness By Hindlimb Unloading, Candice G.T. Tahimic, Amber M. Paul, Ann-Sofie Schreurs, Samantha M. Torres, Linda Rubinstein, Sonette Steczina

Publications

The hindlimb unloading (HU) model has been used extensively to simulate the cephalad fluid shift and musculoskeletal disuse observed in spaceflight with its application expanding to study immune, cardiovascular and central nervous system responses, among others. Most HU studies are performed with singly housed animals, although social isolation also can substantially impact behavior and physiology, and therefore may confound HU experimental results. Other HU variants that allow for paired housing have been developed although no systematic assessment has been made to understand the effects of social isolation on HU outcomes. Hence, we aimed to determine the contribution of social isolation …

Evaluation Of Suas Education And Training Tools, Brent Terwilliger, Scott Burgess, James Solti, Kristine Kiernan, Christian Janke, Andrew Shepherd

Publications

The wide distribution and demographic composition of students seeking small unmanned aircraft system (sUAS) education presents a need to fully understand the capabilities, limitations, and dependencies of effective training tools. Concepts, practices, and technologies associated with modeling and simulation, immersive gaming, augmented and mixed-reality, and remote operation have demonstrated efficacy to support engaged student learning and objective satisfaction. Identification and comparison of key attributes critical to an aviation educational framework, such as competency-based training, enables educational designers to identify those tools with the highest potential to support successful learning. A series of factors, such as system performance, regulatory compliance, environmental …

Beyond 2020 Nextgen Compliance: Human Factors And Cognitive Loading Issues For Commercial And General Aviation Pilots, Mark D. Miller, Sam Holley

Publications

As previously identified by the authors, digitized flight decks have realigned SHELL model components and introduced cognitive overload con­cerns. Considering changes from implementing Next Generation air traffic management requirements in 2020, the authors assess digitized interfaces associated with cockpit displays of information integral to performance based navigation and similar operations. Focus is placed on Automatic Dependent Surveillance Broadcast, digitized communications, and expanded electronic flight bags. The ADSB (In) cockpit display will enable pilots to have flight visual awareness on aircraft, terrain, weather and hazards to flight through live satellite updates every second. Increased optical demands and cognitive loading are anticipated …

The Repairer Reporting System For Integrating Human Factors Into Sms In Aviation Maintenance, Mark D. Miller, Bettina Mrusek

Publications

Acknowledging the FAA’s well-known PEAR model, and the influence of the dirty dozen in aviation maintenance, the authors examine a tracking and reporting system that fulfills FAA requirements for safety management systems in aviation maintenance organizations. Implications and suggestions for a robust safety management system which encompasses human factors and ORM, applicable to an aviation maintenance environment are presented, with the inclusion of specific risk hazards. The resulting safety reporting system proposed addresses both consistency and reliability challenges, unique to the aviation maintenance environment. Using the four pillars of safety as a foundation, the REPAIRER strategy procedures serves as the …

A Change In The Dark Room: The Effects Of Human Factors And Cognitive Loading Issues For Nextgen Tracon Air Traffic Controllers, Mark D. Miller, Sam Holley, Bettina Mrusek, Linda Weiland

Publications

By 2020 all aircraft in United States airspace must use ADS-B (Automatic Dependent Surveillance-Broadcast) Out. This is a key component of the Next Generation (NextGen) Air Transportation System, which marks the first time all aircraft will be tracked continuously using satellites instead of ground-based radar. Standard Terminal Automation Replacement System (STARS) in the Terminal Radar Approach Control (TRACON) is a primary NextGen upgrade where digitized automation/information surrounds STARS controllers while controlling aircraft. Applying the SHELL model, the authors analyze human factors changes affecting TRACON controllers from pre-STARS technology through NextGen technologies on performance. Results of an informal survey of STARS …

Fatigue Identification And Management In Flight Training: An Investigation Of Collegiate Aviation Pilots, Flavio A. C. Mendonca Ph.D.

Publications

Pilot fatigue is a significant hazard affecting flight operations;

• Generally the product of one or more factors: Disrupted or lack of sleep;
• Inadequate food and or fluid intake;
• Mental;
• and Physical fatigue.

Previous studies have focused on military and commercial flight operations;

• Little to nothing has been done to investigate fatigue identification & management by general aviation pilots!

Safety Analysis Of Automatic Dependent Surveillance – Broadcast (Ads-B) System, Rajee Olaganathan

Publications

ADS-B is one of the significant implementation systems of NextGen, to help pilots and air traffic controllers to create a safer, and more efficient National Airspace System (NAS). First, this research paper will briefly describe the ADS-B system, its design structure, ADS-B In and ADS-B Out systems, its efficiency both in pilot applications and in air traffic control applications, and then discuss about the system safety analysis. The preliminary hazard analysis and fault tree analysis will be done for the identified and selected hazards, and will be briefly discussed. The paper will conclude by providing recommendations to prevent/mitigate the hazards …

Human Factors Applied To Perioperative Process Improvement, Joseph R. Keebler, Elizabeth H. Lazzara, Elizabeth Blickensderfer, Thomas D. Looke

Publications

• Human factors/ergonomics (HF/E) is its own scientific discipline that can be applied to understanding performance in perioperative medicine.
• Humans are not perfect decision makers and are affected by a variety of factors that can greatly harm their ability to perform, including attention, bias, stress, and fatigue.
• HF/E has a unique perspective on human error, and HF/E can illustrate how moving away from blame can enhance safety.
• HF/E offers strategies for undertaking a systematic approach to assessment of work processes in perioperative medicine that can be used to increase safety and wellbeing of patients and providers.