Human Factors Psychology Commons^™

Explaining The Relationship Between Trust And Dependence: The Unexplored Interactive Effect Of Workload And Individual Differences In Cognitive Abilities, Connie Ku

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Trust is often treated as a key driver of automation use, with the assumption that higher trust leads to greater dependence. Yet findings have been inconsistent, with trust-dependence correlations ranging from negative to positive, and some studies finding no relationship at all. One factor that may explain this inconsistency is mental workload, which has received little attention as a moderator. This research examined whether workload moderates the trust-dependence relationship, and whether attention control, working memory, and fluid intelligence further shape this moderation.

Study 1 used a web-based AI chatbot quiz to test whether workload moderated the trust-dependence relationship. Trust was …

Can Kinematics Specify Tool Use Affordances?, Tyler Duffrin

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Object properties such as length, shape, and heaviness, as well as affordance-based properties such as strike-with-ability and poke-with-ability, can be perceived via dynamic touch as functions of inertia tensor invariants. The primary question addressed here was whether people can perceive these same power and precision properties for purely virtual objects, which lack dynamic physical forces. The Kinematic Specification of Dynamics (KSD) principle asserts that missing dynamics are lawfully specified by kinematic (visual) motion patterns, such that kinematic information alone may support successful interactions with virtual objects. In three experiments, we investigated (1) whether virtual reality (VR) users could calibrate to …

Revolutionizing Digital Privacy Education For Older Adults: Enhanced Interventions And Ai-Assisted Learning Strategies, Heba Aly

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As older adults increasingly engage with digital platforms, they face unique privacy risks stemming from limited digital literacy, reduced trust in AI technologies, and constrained access—especially in rural or underserved communities. While digital tools offer benefits like social connection and information access, current privacy education efforts often neglect the needs of older adults. This dissertation addresses this gap by developing, testing, and refining digital privacy education interventions tailored for older adults, with a focus on trust, personalization, and AI-assisted learning.

Study 1 evaluates multiple instructional modalities across age groups, revealing older adults prefer structured videos and interactive tutorials, while younger …

Gesture-Based Icon Messages: Examining The Effects Of A Nonverbal Transparency Strategy For Supporting Situation Awareness In Human-Autonomy Communication, Heather Watkins

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Automated systems continue to transform tasks that were once manual, introducing new challenges for operators to maintain situation awareness (SA). This research examines gesture-based icon messages (GIMs) as a transparency strategy to address challenges present in human-autonomy communication (HAC). Drawing from Endsley’s (1995) three-level model of SA, GIMs were designed to convey different types of information: perception, comprehension, and projection. The goal of this work was to understand whether GIMs could be distinguished by operators, and whether they support SA under conditions that reflect the divided attention demands that are common in operational settings. Study 1 focused on assessing whether …

Understanding And Modeling Pooled Rideshare Acceptance: Influential Factors, Preferred User Experiences, And Implications, Rakesh Gangadharaiah

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This dissertation explores factors influencing pooled rideshare (PR) adoption to provide actionable insights for transportation network companies (TNCs) and policymakers. PR allows travelers to share rides with unknown passengers, offering benefits such as cost reduction and congestion relief. However, adoption remains limited due to safety concerns, privacy issues, and trust in rideshare platforms. A national U.S. survey with 5,385 respondents examined transportation preferences and barriers to PR adoption. Exploratory and confirmatory factor analyses identified five key factors influencing PR consideration—safety, service experience, privacy, traffic/environment, and time/cost. Second factor analyses examined ways to optimize PR experiences, revealing four factors—comfort/ease of use, …

User Acceptance Of Shared Autonomous Vehicles, Haotian Su

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A dissertation is proposed to explore user acceptance of shared autonomous vehicles (SAVs). SAVs are facing limited user acceptance. To systematically tackle the user acceptance barriers of SAVs, the main problem can be disintegrated into two sub-problems of user acceptance of autonomous vehicles (AVs) and ridesharing. The comfort of the ride experience in AVs is a determinant of user acceptance. Understanding the influential factors and developing methodologies to quantify human comfort in AVs are essential to facilitating future research to improve human comfort in AVs. The current pooled rideshare (PR) service closely resembles the anticipated future of SAVs. Understanding why …

Strengthening The Bonds Between Us: An Empirical Investigation Of Morale In Human-Ai Teams And The Socially Supportive Ai Teammates Who Empower It, Rohit Mallick

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This dissertation investigates how artificial intelligence (AI) can be designed to improve the collective emotion within a team. A team's collective emotion, or morale, describes how motivated, optimistic, and enthusiastic the group is in accomplishing its goals. We conducted four studies that compared different social support strategies that AI teammates can provide to the team. Study 1A found that AI teammates who communicate with emotions can better motivate human team members and promote awareness of team dynamics and environmental changes. Study 1B found that human teammates become more motivated and happier when their AI teammates express joy and are close …

Cyber Threats, Cyber Risks, And Cybersecurity Responses: Modeling Whole-Of-Nation Strategy Implementation For American Organizations And Citizens, Vincent Leon Guerrero

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Amid a landscape of cyber attacks on America occurring below the threshold of armed conflict, strategic national policy efforts recommend a whole-of-nation approach where individuals and public and private organizations increase their defensive posture in cyberspace. Motivation to address the risk of a cyber event includes a continuum of cyber threats that can range from low-level disruptive events to cybercrime and cyber espionage to the possibility of a potentially catastrophic attack on critical infrastructure. In this dissertation, I conduct a survey experiment of various cyber threat conditions and cyber policies to model cybersecurity responses, risk perceptions to a possible cyber …

Identification And Validation Of A Measurement Of Emergency Physician Workload During End Of Shift Patient Handoffs, Steven Foster

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Recent increases in emergency physician (EP) workload have been identified as contributors to increased EP burnout, increased staff attrition, decreased patient safety, and increased patient admission rates. Patient handoffs have been extensively researched as critical points in patient care, with existing research primarily focusing on communication errors and interventions designed to standardize handoff communication protocols.

While end of shift handoffs in hospital emergency departments (EDs) intuitively represent a transfer of patient caseload from an outgoing EP to an incoming EP, there is a fundamental lack of literature examining how such handoffs contribute to EP workload, and a similar lack of …

Understanding Road Users’ Use And Misuse Of Fluorescent And Retroreflective Materials At Night, Savana King

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Nighttime pedestrian fatality rates in the U.S. continue to rise. Nighttime visibility aids – including retroreflective garments – can enhance the conspicuity of pedestrians to drivers at night. Yet, pedestrians rarely take advantage of retroreflectivity and instead often wear fluorescent garments that are not useful at night. This research explored whether road users’ misunderstandings of two critical principles – retroreflectivity and fluorescence – support the misuse of visibility-enhancing garments. This project also explored whether materials that combine retroreflectivity and fluorescence (“combined-performance materials”) circumvent road users’ misconceptions. Two experiments quantified observers’ expectations for how bright fluorescent, retroreflective, or fluorescent-retroreflective materials will …

Investigating Bimanual Haptic Exploration With Arm-Support Exoskeletons, Balagopal Raveendranath

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The ability to judge properties like weight and length of hand-held objects is essential in industrial work. Sometimes workers use devices like exoskeletons, which can augment their ability to lift and move heavy objects. Previous studies have investigated the perceptual information available for one-handed weight and length judgments. The current study investigated how blindfolded participants bimanually heft and wield objects to explore haptic information, to perceive object heaviness or length. The study also investigated the effects of using an arm-support exoskeleton (ASE) on the perceived weight of hand-held objects. We empirically tested whether people wield and manipulate objects differently, depending …

An Exploration Of The Efficacy Of Virtual Agents Within Smartphone Mental Health Applications, Stephanie Six

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The prevalence of depression in the U.S. has increased over the past decade, leading to an all-time-high during the COVID-19 pandemic (WHO, 2022). With this increase, the number of mental health applications (MHealth apps) on virtual e-stores increases in tandem. Despite this expanding number of MHealth apps, few demonstrate a foundation in empirical research. One design factor that may influence usability and effectiveness is the inclusion of virtual agents. Three studies were conducted to investigate users’ preferences for a variety of characteristics associated with virtual agents. In Experiment 1, users completed a single-session, three-stage CBT-based interaction with virtual characters and …

Leveraging Artificial Intelligence For Team Cognition In Human-Ai Teams, Beau Schelble

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Advances in artificial intelligence (AI) technologies have enabled AI to be applied across a wide variety of new fields like cryptography, art, and data analysis. Several of these fields are social in nature, including decision-making and teaming, which introduces a new set of challenges for AI research. While each of these fields has its unique challenges, the area of human-AI teaming is beset with many that center around the expectations and abilities of AI teammates. One such challenge is understanding team cognition in these human-AI teams and AI teammates' ability to contribute towards, support, and encourage it. Team cognition is …

All Hands On Deck: Choosing Virtual End Effector Representations To Improve Near Field Object Manipulation Interactions In Extended Reality, Roshan Venkatakrishnan

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Extended reality, or "XR", is the adopted umbrella term that is heavily gaining traction to collectively describe Virtual reality (VR), Augmented reality (AR), and Mixed reality (MR) technologies. Together, these technologies extend the reality that we experience either by creating a fully immersive experience like in VR or by blending in the virtual and "real" worlds like in AR and MR.

The sustained success of XR in the workplace largely hinges on its ability to facilitate efficient user interactions. Similar to interacting with objects in the real world, users in XR typically interact with virtual integrants like objects, menus, windows, …

The Effects Of Primary And Secondary Task Workloads On Cybersickness In Immersive Virtual Active Exploration Experiences, Rohith Venkatakrishnan

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Virtual reality (VR) technology promises to transform humanity. The technology enables users to explore and interact with computer-generated environments that can be simulated to approximate or deviate from reality. This creates an endless number of ways to propitiously apply the technology in our lives. It follows that large technological conglomerates are pushing for the widespread adoption of VR, financing the creation of the Metaverse - a hypothetical representation of the next iteration of the internet.

Even with VR technology's continuous growth, its widespread adoption remains long overdue. This can largely be attributed to an affliction called cybersickness, an analog to …

Addressing Vaccine Hesitancy Through A Trust In Science Training Intervention, Nathan Dumessa

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Vaccine hesitancy is an ongoing public health issue that has been underscored by the COVID-19 pandemic and has implications for future pandemics and other vaccines. This research aimed to understand and address the factors associated with hesitancy. Study 1 was a correlational study that measured several factors that could predict vaccine hesitancy among Black and White participants recruited online (n = 364). Findings suggest that trust in science was the strongest predictor of attitudes towards the vaccine’s safety and effectiveness, which in turn strongly predicted vaccine hesitancy. Study 1 established the direct and indirect relationships between several predictors of …

Investigating Drivers’ Knowledge And Experience With The Anti-Lock Braking System (Abs) Which Led To The Development And Evaluation Of An Emergency Braking Training Exercise Using A Driving Simulator With Haptic Pedal Feedback, Lauren Mims

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The purpose of this dissertation was to explore the extent to which drivers do or do not have knowledge of and experience with the anti-lock braking system (ABS) and then to explore the development and evaluation of a driving simulator task specifically designed to address emergency braking with haptic brake pedal feedback. The anti-lock braking system (ABS) was created to help drivers in emergency braking situations by preventing skidding and loss of control due to locked wheels. Vehicles with conventional (pre-ABS) brakes required the driver to “pump” the brake pedal, or to rapidly press and release the brake pedal, during …

Fair, Equitable, And Just: A Socio-Technical Approach To Online Safety, Daricia Wilkinson

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Socio-technical systems have been revolutionary in reshaping how people maintain relationships, learn about new opportunities, engage in meaningful discourse, and even express grief and frustrations. At the same time, these systems have been central in the proliferation of harmful behaviors online as internet users are confronted with serious and pervasive threats at alarming rates. Although researchers and companies have attempted to develop tools to mitigate threats, the perception of dominant (often Western) frameworks as the standard for the implementation of safety mechanisms fails to account for imbalances, inequalities, and injustices in non-Western civilizations like the Caribbean. Therefore, in this dissertation …

The Influence Of Pedestrian Biological Motion On Time-To-Collision Estimates At Night, Ellen C. Szubski

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The incidence of pedestrian fatalities has increased dramatically, and insufficient conspicuity at night has been identified as a significant problem. Placing retroreflective markings on a pedestrians’ extremities increases pedestrian conspicuity to drivers at night by capitalizing on our perceptual sensitivity to biological motion (biomotion). This study sought to determine whether biomotion also affects drivers’ ability to judge when they will arrive at pedestrian’s location. Here, 126 participants viewed prerecorded 25-second videos of a nighttime approach towards a walking pedestrian. The pedestrian wore one of five clothing configurations while walking from one of three approach angles. Prior to the vehicle reaching …