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Human Factors Psychology Commons™

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City University of New York (CUNY)

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Full-Text Articles in Human Factors Psychology

“When I’M Not Heard, I Feel Like I Don’T Matter”: Advancing Equity In Disability Policy Through Critical Participatory Action Research With People With Intellectual Disability, Cris Marchionne Aug 2026

“When I’M Not Heard, I Feel Like I Don’T Matter”: Advancing Equity In Disability Policy Through Critical Participatory Action Research With People With Intellectual Disability, Cris Marchionne

Student Theses

People with intellectual disability deserve a system that offers flexible, timely, and person-centered support — one that is innovative, sustainable, and holistic in enabling them to live fulfilling lives. This qualitative study, grounded in Critical Participatory Action Research (CPAR), examines how people with intellectual disability experience participation in decision-making within New York State's disability service system. By centering lived experience, the study identifies factors that facilitate or hinder participation in decision-making and examines structural, social, and policy-related barriers that limit agency. Through six focus groups and a Photovoice project with self-advocates receiving OPWDD services, participants described systemic barriers that limited …


The Illusion Of Causality In Llms: A Developmentally Grounded Analysis Of Semantic Scaffolding And Benchmark–Capability Mismatches, Daisuke Akiba Mar 2026

The Illusion Of Causality In Llms: A Developmentally Grounded Analysis Of Semantic Scaffolding And Benchmark–Capability Mismatches, Daisuke Akiba

Publications and Research

Recent benchmarks increasingly report that large language models (LLMs) exhibit human-like causal reasoning abilities, including counterfactual inference and intervention planning. However, many such evaluations rely on domains that are heavily represented in training data and embed strong semantic cues, raising the possibility that apparent causal competence may reflect semantic pattern recombination rather than structure-sensitive causal reasoning. Drawing on human developmental theories of causal induction, this perspective argues that genuine causal understanding requires robustness to novelty and reliance on conditional structure rather than semantic familiarity. To illustrate the testability of this claim, the paper includes a pilot demonstration using synthetic causal …


A Lifetime Of Heroin Addiction: Jose Hernandez's Story, Pumla Kalipa Dec 2022

A Lifetime Of Heroin Addiction: Jose Hernandez's Story, Pumla Kalipa

Capstones

Jose Hernandez is a 55 year old Hispanic man who has been battling with heroin and other illicit-drug abuse for over 30 years. In this story we spend time with him to understand what his daily struggles are and how he uses heroin to cope with certain life stressors. This mini-documentary and short story is also meant to inform the public about substance abuse and how to get help if needed. https://pumlakalipa01.exposure.co/a-lifetime-of-heroin-addiction?source=share-pumlakalipa01


The Significance Of Sonic Branding To Strategically Stimulate Consumer Behavior: Content Analysis Of Four Interviews From Jeanna Isham’S “Sound In Marketing” Podcast, Ina Beilina May 2022

The Significance Of Sonic Branding To Strategically Stimulate Consumer Behavior: Content Analysis Of Four Interviews From Jeanna Isham’S “Sound In Marketing” Podcast, Ina Beilina

Student Theses and Dissertations

Purpose:
Sonic branding is not just about composing jingles like McDonald’s “I’m Lovin’ It.” Sonic branding is an industry that strategically designs a cohesive auditory component of a brand’s corporate identity. This paper examines the psychological impact of music and sound on consumer behavior reviewing studies from the past 40 years and investigates the significance of stimulating auditory perception by infusing sound in consumer experience in the modern 2020s.

Design/methodology/approach:
Qualitative content analysis of audio media was used to test two hypotheses. Four archival oral interview recordings from Jeanna Isham’s podcast “Sound in Marketing” featuring the sonic branding experts …


Designing Respectful Tech: What Is Your Relationship With Technology?, Noreen Y. Whysel Feb 2022

Designing Respectful Tech: What Is Your Relationship With Technology?, Noreen Y. Whysel

Publications and Research

According to research at the Me2B Alliance, people feel they have a relationship with technology. It’s emotional. It’s embodied. And it’s very personal. We are studying digital relationships to answer questions like “Do people have a relationship with technology?” “What does that relationship feel like?” And “Do people understand the commitments that they are making when they explore, enter into and dissolve these relationships?” There are parallels between messy human relationships and the kinds of relationships that people develop with technology. As with human relationships, we move through states of discovery, commitment and breakup with digital applications as well. Technology …


Accessibility Compliance And Assessments For Gateway Websites In Life Sciences: Toward Inclusive Design, Noreen Y. Whysel, Shari Thurow, Bev Corwin Oct 2020

Accessibility Compliance And Assessments For Gateway Websites In Life Sciences: Toward Inclusive Design, Noreen Y. Whysel, Shari Thurow, Bev Corwin

Publications and Research

One main purpose of information architecture and site navigation is to enhance the effectiveness of user interfaces (UIs) by supporting and enabling task completion, accessibility, and sustainability. This is of particular importance for science gateways given the complexity of information on portal sites.

We examined the accessibility of 50 randomly selected gateway websites in the Life Sciences category in the Science Gateways Community Institute (SGCI) catalog, using both manual and automated methodologies. None of these sites produced an accessible website as per W3C, WCAG 2.1, and Section 508 standards. The most common accessibility success in these websites was URL structure, …


Free-To-Play? An Examination Of Intrinsic Motivation And Gaming Behaviors In U.S. Female Mobile Gamers, Margot Goldblum Jan 2020

Free-To-Play? An Examination Of Intrinsic Motivation And Gaming Behaviors In U.S. Female Mobile Gamers, Margot Goldblum

Dissertations and Theses

The prevalence of U.S. female gamers has skyrocketed in recent years, largely due to the popularity of mobile games; however, this population is underrepresented in academic research. The present study aimed to close this gap in the literature by focusing on the motivations and behaviors of adult female mobile gamers in the U.S. It also aimed to capture changes in gaming motivation and behavior resulting from the onset of the COVID-19 pandemic. An online sample of 354 American women 18 to 77 years of age (M = 36.79, SD = 12.38) were surveyed about their motivations for mobile gaming, …


How To Create And Maintain An Effective Information Architecture And Navigation System For Science Gateway Websites, Noreen Y. Whysel, Omni Marketing Interactive Oct 2019

How To Create And Maintain An Effective Information Architecture And Navigation System For Science Gateway Websites, Noreen Y. Whysel, Omni Marketing Interactive

Publications and Research

Whether you have an existing Science Gateway website or are creating your first one, this hands-on tutorial will show you, step by step, how to create and update gateway websites so that their content is easier to find and easier to use.

As a Science Gateway provides its web-based tools and resources, it is essential that these sites utilize specific usability tests and other research methods to ensure positive and productive experiences with the sites. Successful information architecture (IA), intuitive site navigation, and clear user interfaces (UIs) all rely on knowing where various users expect to find needed information.

Since …


Narrating Refuge, Colette Daiute Jan 2017

Narrating Refuge, Colette Daiute

Publications and Research

As I complete this essay, people across the world are protesting a recent Executive Order banning refugees from entering the United States. Millions of people, organizations, other collectives, and even some corporations are crying out in solidarity that it is a human responsibility to provide refuge to those fleeing inhuman conditions. A detailed analysis of the ban and the reaction is beyond the scope of this essay, but my argument is deeply related to the issue at the center of the protests – refuge. I will argue that considering refuge brings to the analysis of contemporary conflict and displacement a …