Human Factors Psychology Commons^™

Exploring The Nexus Of Cybersecurity Leadership, Human Factors, Emotional Intelligence, Innovative Work Behavior, And Critical Leadership Traits, Sharon L. Burton, Darrell Norman Burrell, Calvin Nobles, Laura A. Jones

Publications

Data shows that 12% of leaders are rated as 'very effective' at leadership. This research emphasizes the importance of understanding human behavior and its impact on leadership effectiveness, innovative work behavior (IWB), and the ability to respond to complex cyber threats, particularly in the realm of cybersecurity leadership. Emotional intelligence (EI), a key human factor, is highlighted as a crucial element that can stimulate cognitive absorption, leading to innovative work behavior and improved innovation efficiency (IE). This underscores the need for leaders to not only be technically proficient but also emotionally intelligent to effectively manage their teams and respond to …

Leveraging Artificial Intelligence For Team Cognition In Human-Ai Teams, Beau Schelble

All Dissertations

Advances in artificial intelligence (AI) technologies have enabled AI to be applied across a wide variety of new fields like cryptography, art, and data analysis. Several of these fields are social in nature, including decision-making and teaming, which introduces a new set of challenges for AI research. While each of these fields has its unique challenges, the area of human-AI teaming is beset with many that center around the expectations and abilities of AI teammates. One such challenge is understanding team cognition in these human-AI teams and AI teammates' ability to contribute towards, support, and encourage it. Team cognition is …

Understanding How To Diversify The Cybersecurity Workforce: A Qualitative Analysis, Maria Chaparro Osman, Maureen Namukasa, Cherrise Ficke, Isabella Piasecki, Tj Oconnor, Meredith Carroll

Aeronautics Faculty Publications

A robust cybersecurity workforce is critical for protection against a range of malicious attacks. However, it has been noted that there are many vacancies and a shortage of individuals entering the cybersecurity workforce. The workforce shortage has been partially attributed to the lack of diversity in the cybersecurity domain, with women, African Americans, and Hispanics remaining underrepresented in educational and professional settings. Using a qualitative approach, this work sought to investigate what led underrepresented minorities currently involved in cybersecurity to the industry, with the goal of determining methods to attract underrepresented minorities and diversify the workforce. A thematic analysis was …

All Hands On Deck: Choosing Virtual End Effector Representations To Improve Near Field Object Manipulation Interactions In Extended Reality, Roshan Venkatakrishnan

All Dissertations

Extended reality, or "XR", is the adopted umbrella term that is heavily gaining traction to collectively describe Virtual reality (VR), Augmented reality (AR), and Mixed reality (MR) technologies. Together, these technologies extend the reality that we experience either by creating a fully immersive experience like in VR or by blending in the virtual and "real" worlds like in AR and MR.

The sustained success of XR in the workplace largely hinges on its ability to facilitate efficient user interactions. Similar to interacting with objects in the real world, users in XR typically interact with virtual integrants like objects, menus, windows, …

The Effects Of Primary And Secondary Task Workloads On Cybersickness In Immersive Virtual Active Exploration Experiences, Rohith Venkatakrishnan

All Dissertations

Virtual reality (VR) technology promises to transform humanity. The technology enables users to explore and interact with computer-generated environments that can be simulated to approximate or deviate from reality. This creates an endless number of ways to propitiously apply the technology in our lives. It follows that large technological conglomerates are pushing for the widespread adoption of VR, financing the creation of the Metaverse - a hypothetical representation of the next iteration of the internet.

Even with VR technology's continuous growth, its widespread adoption remains long overdue. This can largely be attributed to an affliction called cybersickness, an analog to …

Individual Differences In Vulnerability To Phishing, Fake News, And Vishing, Jeff Black

All Theses

Digital deception, such as phishing emails, scam phone calls, and fake news, poses a threat to anyone using digital devices. Research on digital deception often points to individual differences like age, cognitive impulsivity, and digital literacy, but has only investigated different types of digital deception independent of each other. Therefore, it is unclear whether users vulnerable to one type of deception are also vulnerable to others, and why. The present research examined relationships between vulnerability to different types of deception, and how this vulnerability is associated with common individual differences like age, cognitive impulsivity, digital literacy, and gullibility, and exploratory …

Chatgpt As Metamorphosis Designer For The Future Of Artificial Intelligence (Ai): A Conceptual Investigation, Amarjit Kumar Singh (Library Assistant), Dr. Pankaj Mathur (Deputy Librarian)

Library Philosophy and Practice (e-journal)

Abstract

Purpose: The purpose of this research paper is to explore ChatGPT’s potential as an innovative designer tool for the future development of artificial intelligence. Specifically, this conceptual investigation aims to analyze ChatGPT’s capabilities as a tool for designing and developing near about human intelligent systems for futuristic used and developed in the field of Artificial Intelligence (AI). Also with the helps of this paper, researchers are analyzed the strengths and weaknesses of ChatGPT as a tool, and identify possible areas for improvement in its development and implementation. This investigation focused on the various features and functions of ChatGPT that …

Finding Forensic Evidence In The Operating System's Graphical User Interface, Edward X. Wilson Mr.

LSU Master's Theses

A branch of cyber security known as memory forensics focuses on extracting meaningful evidence from system memory. This analysis is often referred to as volatile memory analysis, and is generally performed on memory captures acquired from target systems. Inside of a memory capture is the complete state of a system under investigation, including the contents of currently running as well as previously executed applications. Analysis of this data can reveal a significant amount of activity that occurred on a system since the last reboot. For this research, the Windows operating system is targeted. In particular, the graphical user interface component …

Digital Nudges: An Investigation Of Both Consumer And Designer Perspectives, Ja-Naé Duane

2023

This dissertation explores how knowledge of digital nudges impacts consumer decisions, and how consumer preferences based on that knowledge impacts design decisions. Paper 1 presents a systematic narrative literature review on the evolution of digital nudge literature. This investigation uncovers several themes and provides a basis for a revised definition of digital nudges and a taxonomy wheel of digital nudges. Paper 2 (co-authored with Jeffrey Livingston, Jonathan Ericson, and Patrick McHugh) investigates how knowledge about digital nudges impacts consumer preferences to have them within the digital experiences they use. This paper highlights how knowledge of digital nudges impact consumer online …

The Evolution Of Ai On The Commercial Flight Deck: Finding Balance Between Efficiency And Safety While Maintaining The Integrity Of Operator Trust, Mark Miller, Sam Holley, Leila Halawi

Publications

As artificial intelligence (AI) seeks to improve modern society, the commercial aviation industry offers a significant opportunity. Although many parts of commercial aviation including maintenance, the ramp, and air traffic control show promise to integrate AI, the highly computerized digital flight deck (DFD) could be challenging. The researchers seek to understand what role AI could provide going forward by assessing AI evolution on the commercial flight deck over the past 50 years. A modified SHELL diagram is used to complete a Human Factors (HF) analysis of the early use for AI on the commercial flight deck through introduction of the …

Directional Speaker Poster, Eugene Ng, Bryan Wong, Ruhaan Das

Student Works

Changi Airport is set to expand with a new terminal, Terminal 5. Currently, many of the airport's processes are manual, requiring a high dependence on staff. This proposal aims to incorporate automation and AI for a smoother passenger experience.

Explicit Rule Learning: A Cognitive Tutorial Method To Train Users Of Artificial Intelligence/Machine Learning Systems, Anne Linja

Dissertations, Master's Theses and Master's Reports

Today’s intelligent software systems, such as Artificial Intelligence/Machine Learning systems, are sophisticated, complicated, sometimes complex systems. In order to effectively interact with these systems, novice users need to have a certain level of understanding. An awareness of a system’s underlying principles, rationale, logic, and goals can enhance the synergistic human-machine interaction. It also benefits the user to know when they can trust the systems’ output, and to discern boundary conditions that might change the output. The purpose of this research is to empirically test the viability of a Cognitive Tutorial approach, called Explicit Rule Learning. Several approaches have been used …

The Impact Of Pre-Experiment Walking On Distance Perception In Vr, Soheil Sepahyar

Dissertations, Master's Theses and Master's Reports

While individuals can accurately estimate distances in the real world, this ability is often diminished in virtual reality (VR) simulations, hampering performance across training, entertainment, prototyping, and education domains. To assess distance judgments, the direct blind walking method—having participants walk blindfolded to targets—is frequently used. Typically, direct blind walking measurements are performed after an initial practice phase, where people become comfortable with walking while blindfolded. Surprisingly, little research has explored how such pre-experiment walking impacts subsequent VR distance judgments. Our initial investigation revealed increased pre-experiment blind walking reduced distance underestimations, underscoring the importance of detailing these preparatory procedures in research—details …

Investigating Collaborative Explainable Ai (Cxai)/Social Forum As An Explainable Ai (Xai) Method In Autonomous Driving (Ad), Tauseef Ibne Mamun

Dissertations, Master's Theses and Master's Reports

Explainable AI (XAI) systems primarily focus on algorithms, integrating additional information into AI decisions and classifications to enhance user or developer comprehension of the system's behavior. These systems often incorporate untested concepts of explainability, lacking grounding in the cognitive and educational psychology literature (S. T. Mueller et al., 2021). Consequently, their effectiveness may be limited, as they may address problems that real users don't encounter or provide information that users do not seek.

In contrast, an alternative approach called Collaborative XAI (CXAI), as proposed by S. Mueller et al (2021), emphasizes generating explanations without relying solely on algorithms. CXAI centers …

Validated Question Bank For Assessing Pilot Knowledge Of Aviation Weather Appendix: Weather Product Interpretation Questions, Robert Thomas, Cassandra Dommingo, John Kleber, Jackie Mcsorely, Amber Cole, Thomas Guinn, Elizabeth Blickensderfer

General Aviation Weather Display Interpretation

This appendix supplements the Thomas et al. (2022) paper titled “Validated Question Bank for Assessing Pilot Knowledge of Aviation Weather ” which validates a set of weather product interpretation questions that can be used to measure a pilot’s understanding of weather. The assessment consists of 15 weather product interpretation topics which can be administered as a single 65-question survey or, as in the Thomas et al. (2022) study, two assessments of 33 and 32 questions each separated by topic. The set of 65 questions can be found in this appendix along with a table which demonstrates how to separate the …

Fair, Equitable, And Just: A Socio-Technical Approach To Online Safety, Daricia Wilkinson

All Dissertations

Socio-technical systems have been revolutionary in reshaping how people maintain relationships, learn about new opportunities, engage in meaningful discourse, and even express grief and frustrations. At the same time, these systems have been central in the proliferation of harmful behaviors online as internet users are confronted with serious and pervasive threats at alarming rates. Although researchers and companies have attempted to develop tools to mitigate threats, the perception of dominant (often Western) frameworks as the standard for the implementation of safety mechanisms fails to account for imbalances, inequalities, and injustices in non-Western civilizations like the Caribbean. Therefore, in this dissertation …

The Significance Of Sonic Branding To Strategically Stimulate Consumer Behavior: Content Analysis Of Four Interviews From Jeanna Isham’S “Sound In Marketing” Podcast, Ina Beilina

Student Theses and Dissertations

Purpose:
Sonic branding is not just about composing jingles like McDonald’s “I’m Lovin’ It.” Sonic branding is an industry that strategically designs a cohesive auditory component of a brand’s corporate identity. This paper examines the psychological impact of music and sound on consumer behavior reviewing studies from the past 40 years and investigates the significance of stimulating auditory perception by infusing sound in consumer experience in the modern 2020s.

Design/methodology/approach:
Qualitative content analysis of audio media was used to test two hypotheses. Four archival oral interview recordings from Jeanna Isham’s podcast “Sound in Marketing” featuring the sonic branding experts …

Perceptions Of Violations By Artificial And Human Actors Across Moral Foundations, Timothy Maninger, Daniel Burton Shank

Psychological Science Faculty Research & Creative Works

Artificial agents such as robots, chatbots, and artificial intelligence systems can be the perpetrators of a range of moral violations traditionally limited to human actors. This paper explores how people perceive the same moral violations differently for artificial agent and human perpetrators by addressing three research questions: How wrong are moral foundation violations by artificial agents compared to human perpetrators? Which moral foundations do artificial agents violate compared to human perpetrators? What leads to increased blame for moral foundation violations by artificial agents compared to human perpetrators? We adapt 18 human-perpetrated moral violation scenarios that differ by the moral foundation …

Designing Respectful Tech: What Is Your Relationship With Technology?, Noreen Y. Whysel

Publications and Research

According to research at the Me2B Alliance, people feel they have a relationship with technology. It’s emotional. It’s embodied. And it’s very personal. We are studying digital relationships to answer questions like “Do people have a relationship with technology?” “What does that relationship feel like?” And “Do people understand the commitments that they are making when they explore, enter into and dissolve these relationships?” There are parallels between messy human relationships and the kinds of relationships that people develop with technology. As with human relationships, we move through states of discovery, commitment and breakup with digital applications as well. Technology …

Human Ergonomic Simulation To Support The Design Of An Exoskeleton For Lashing/De-Lashing Operations Of Containers Cargo, Francesco Longo, Antonio Padovano, Vittorio Solina, Virginia D' Augusta, Stefan Venzl, Roberto Calbi, Michele Bartuni, Ornella Anastasi, Rafael Diaz

VMASC Publications

Lashing and de-lashing operations of containers cargo on board containerships are considered as quite strenuous activities in which operators are required to work continuously over a 6 or 8 hours shift with very limited break. This is mostly because containerships need to leave the port as soon as possible and containers loading and unloading operations must be executed with very high productivity (stay moored in a port is a totally unproductive time for a ship and a loss-making business for a shipping company). Operators performing lashing and de-lashing operations are subjected to intense ergonomic stress and uncomfortable working postures. To …

Artificial Intelligence (Ai): The New Look Of Customer Service In A Cybersecurity World, Sharon L. Burton

Publications

Cybersecurity leaders are not adequately developed to guide the re-engineering of quality customer service (QCS) workflows, designed with automation and AI, that interrelate with people through customers’ perceptions. Realizing re-engineering processes should be a team effort with well-versed leadership and stakeholders guiding the successful design through a follow-up process. Leaders must shape compelling and straightforward needs to learn and teach employees and chat boxes indispensable customer service skills demonstrating patience, self-discipline, flexibility, and resourcefulness in communication with irritated customers or difficult circumstances. Whether the analysis, design, development, and implementation struggles are vacuums in cybersecurity knowledge, skill, and abilities or a …

Understanding The Dynamics Of Human Reliance And Trust On Automation, Carlos E. Bustamante Orellana, Lucero Rodriguez Rodriguez, Jordy Cevallos Chavez, Yun Kang

Annual Symposium on Biomathematics and Ecology Education and Research

No abstract provided.

The Maritime Domain Awareness Center– A Human-Centered Design Approach, Gary Gomez

Political Science & Geography Faculty Publications

This paper contends that Maritime Domain Awareness Center (MDAC) design should be a holistic approach integrating established knowledge about human factors, decision making, cognitive tasks, complexity science, and human information interaction. The design effort should not be primarily a technology effort that focuses on computer screens, information feeds, display technologies, or user interfaces. The existence of a room with access to vast amounts of information and wall-to-wall video screens of ships, aircraft, weather data, and other regional information does not necessarily correlate to possessing situation awareness. Fundamental principles of human-centered information design should guide MDAC design and technology selection, and …

Applying Human Factors Heuristic Evaluation Tools To Improve Aviation Weather Displays: A Mismatch, John Kleber, Paige Lawton, Beth Blickensderfer

General Aviation Weather Display Interpretation

The evaluation of current Heuristic Evaluation Tools for use in assessing Aviation Weather Displays.

Leverage Psychological Factors Associated With Lapses In Cybersecurity In Organizational Management, Chad Holm

Cybersecurity Undergraduate Research Showcase

With computers being a standard part of life now with the evolution of the internet, many aspects of our lives have changed, and new ways of thinking must come. One of the biggest challenges in most cyber security problems is not related to the software or the hardware; it is the people that are using the computers to access the data and communicate with others, where the hackers could simply find a weak entry point that naturally exists and a weak link caused by human hands. The human factor as an “insider threat” will affect unauthorized access, credentials stealing, and …

Aviation Human-In-The-Loop Simulation: Best Practices For Subjective Performance Measurement, John Kleber, Beth Blickensderfer

Aviation Weather Training Research

Subjective performance measurements are a useful tool for researchers and instructors to evaluate tasks that are difficult to quantify with objective data pulled from a simulator or the physiological data of pilots. Subjective performance measurements are non-intrusive measures typically conducted by human raters. Some recommendations for utilizing subjective measures include reducing the workload of the human raters, concealing the aim of the experiment from participants, utilizing multiple raters to evaluate each participant, providing raters with proper training, developing error-resistant rater forms and, including both subjective and objective measures when possible.

Human Factors, Ergonomics And Industry 4.0 In The Oil & Gas Industry: A Bibliometric Analysis, Francesco Longo, Antonio Padovano, Lucia Gazzaneo, Jessica Frangella, Rafael Diaz

VMASC Publications

Over the last few years, the Human Factors and Ergonomics (HF/E) discipline has significantly benefited from new human-centric engineered digital solutions of the 4.0 industrial age. Technologies are creating new socio-technical interactions between human and machine that minimize the risk of design-induced human errors and have largely contributed to remarkable improvements in terms of process safety, productivity, quality, and workers’ well-being. However, despite the Oil&Gas (O&G) sector is one of the most hazardous environments where human error can have severe consequences, Industry 4.0 aspects are still scarcely integrated with HF/E. This paper calls for a holistic understanding of the changing …

Integrating The First Person View And The Third Person View Using A Connected Vr-Mr System For Pilot Training, Chang-Geun Oh, Kwanghee Lee, Myunghoon Oh

Journal of Aviation/Aerospace Education & Research

Virtual reality (VR)-based flight simulator provides pilots the enhanced reality from the first-person view. Mixed reality (MR) technology generates effective 3D graphics. The users who wear the MR headset can walk around the 3D graphics to see all its 360 degrees of vertical and horizontal aspects maintaining the consciousness of real space. A VR flight simulator and an MR application were connected to create the capability of both first-person view and third-person view for a comprehensive pilot training system. This system provided users the capability to monitor the aircraft progress along the planned path from the third-person view as well …

The Effects Of Security Framing, Time Pressure, And Brand Familiarity On Risky Mobile Application Downloads, Cody Parker

Psychology Theses & Dissertations

The current study examined the effects of security system framing, time pressure, and brand familiarity on mobile application download behaviors, with an emphasis on risk taking. According to the Prospect Theory, people tend to engage in irrational decision making, and make qualitatively different decisions when information is framed in terms of gains and losses (i.e., the framing effect). Past research has used this framing effect to guide the design of a risk display for mobile applications (apps), with the purpose of communicating the potential risks and minimizing insecure app selections. Time pressure has been shown to influence the framing effect …

The Stained Glass Of Knowledge: On Understanding Novice Mental Models Of Computing, Briana Christina Bettin

Dissertations, Master's Theses and Master's Reports

Learning to program can be a novel experience. The rigidity of programming can be at odds with beginning programmer's existing perceptions, and the concepts can feel entirely unfamiliar. These observations motivated this research, which explores two major questions: What factors influence how novices learn programming? and How can analogy by more appropriately leveraged in programming education?

This dissertation investigates the factors influencing novice programming through multiple methods. The CS1 classroom is observed as a "whole system", with consideration to the factors present in it that can influence the learning process. Learning's cognitive processes are elaborated to ground exploration into specifically …